Air Export Customer Service Officer
2 months ago
Job Info:5.5 DaysTraining ProvidedJob Scopes:Prepare and propose air freight quotations and solutions tailored to customer requirementsCoordinate with.....
Job Info:
- 5.5 Days
- Training Provided
Job Scopes:
- Prepare and propose air freight quotations and solutions tailored to customer requirements
- Coordinate with airlines on freight rates, space availability, and booking arrangements
- Communicate with customers regarding export shipment instructions and booking updates
- Liaise with external vendors such as DG specialists, fumigation providers, and marine insurance companies
- Prepare job sheets and hand over shipment details to the Operations team for execution
- Monitor shipment status and ensure successful uplift and delivery schedules
- Perform job costing and ensure accuracy of shipment-related charges
- Troubleshoot and resolve shipment issues or operational challenges when they arise
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