Total 228 Sales / Marketing job vacancies in Surabaya, East Java

Position Summary

To represent Spirax Sarco Pte Ltd as the market leader in steam system design, and in providing expertise, solutions and sustainability to our customers. To offer professional customer service in developing long-lasting relationships and partnerships, demonstrating our core values on Safety, Collaboration, Customer Focus, Excellence, Respect and Integrity in our daily work activities.

The successful candidate will utilize consultative selling techniques to uncover customer pain points and utilize steam expertise to align solutions.

We are seeking a highly motivated and detail-oriented Sales Manager to join our team. He/She must achieve orders, sales targets and other objectives by specifying, offering and obtaining orders for Spirax Sarco products to customers in Pharmaceutical Industry sectors, sales channels and product focus as determined by the General Manager.

Basic Duty & Responsibilities

In performing the duties as a Spirax Sarco Sales Engineer, it will be essential to:

Opportunity and Customer Development:

• Responsible for Pharmaceutical Industry sales and business growth.

• Actively pursue new clients

• Promote Spirax Sarco’s product range to an existing cliental base.

• Maintain customer records with database through CRM.

• Recommend and propose steam system services, improvements, upgrades to end-users, EPCs and contractors.

• Negotiation, closing of sale and to conduct product presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

• Generate reports to customers and immediate supervisor.

• Operate as a team player towards a common team goal.

• Optimize penetration in key customers.

• Evaluate customer requirements to map out solutions and recommend and propose steam system services, improvements, and upgrades.

• Develop technical and application knowledge for field applications and on-site implementations.

• Negotiation, closing of sales and conducting sales presentations.

• Preparation of tender bids for project quotes with technical and commercial negotiations.

• System commissioning with Service team, if required.

Sales and Profit Growth:

•  Achieve orders, sales and profit targets set by the General Manager.

• Undertake a business plan for the assigned industrial sector in accordance with set and agreed KPIs and Company standards.

• Complete and submit reports on sales calls, quote volume and values through CRM.

• KPIs at weekly and monthly intervals or as directed by the General Manager.

 Strategic Alignment:

• Be familiar with the company’s strategic objectives.

• Ensure all activities are in line with the company’s overall strategy and objectives.

Business Information and Planning:

• Maintain customer records with databases and proactively plan customer account activities and objectives through CRM.

• Recognize and convey potential areas of opportunity to the marketing and business development teams.

• Generate reports for both customers and immediate supervisor.

• Operate as a team player toward a common team goal.

• Work closely with all supporting departments within Spirax Sarco Pte Ltd to achieve the company’s objectives. This includes Sales & Service Support, Warehouse & Distribution and Finance departments.

• Strictly comply with the Spirax Sarco’s code of conduct, Workplace Safety, Environmental, Legal, Anti-Bribery and Corruption policies & standards.
  

 Qualifications:

• Degree in Engineering or Diploma with relevant experience in Pharmaceutical or Mechanical Engineering background would be an advantage.

• A professional background with 3 to 5 years of experience in steam or relevant industry.

• Proficient computer skills (i.e. Microsoft Office and Dynamics CRM).

• Proven genuine desire to sell and ability to work towards targets and deadlines.

• Knowledge of Digital connected services and/or sustainability is desirable.

• Maintain a current driver’s license and possess own vehicle.

• Willing to travel for business trips (if needed)
  

Experiences:

Demonstrated technical aptitude via education standards, hobbies and/or work experience with relevant client base.

Demonstrated customer service skills and appropriate business presentation.

Proven track record of driving strategic initiatives and achieving results in a fast-paced environment.

Intellectually strong and a fast learner.

Excellent communication, listening and presentation skills.

Strong interpersonal skills, self-motivated and positive work attitude.

Cooperative and proven ability to work in a team environment.

• Work closely with stakeholders to analyze business processes, gather and document requirements, and identify opportunities for process improvements.
• Conduct data analysis, preparing reports, and collaborating with cross-functional teams to drive strategic decision-making.
• Support the implementation of business solutions, ensuring alignment with organizational objectives.
  Develop and maintain dashboards, KPIs, and performance metrics to monitor business trends and operational effectiveness.
• Extract, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability for reporting and analysis.
• Perform ad hoc analysis to support business initiatives, identify insights, and recommend data-driven solutions.
• Translate complex data findings into clear presentations and actionable recommendations for both technical and non-technical stakeholders.
• Collaborate with cross-functional teams to improve reporting processes, automate workflows, and enhance data accessibility.
• Assist in the design, testing, and deployment of data and reporting solutions to support business operations and strategic goals.
• Monitor data quality and support governance initiatives to maintain compliance with organizational standards and best practices.
• Identify patterns, trends, and opportunities through statistical analysis and business intelligence tools.
• Support project planning, tracking, and documentation to ensure timely delivery of business and analytical initiatives.
• Stay updated on industry trends, analytical methodologies, and emerging technologies to continuously improve business analysis capabilities.

Job Description

Sales of Industrial Equipment

Meet regular sales targets

Develop new customers and new market segments

Manage customers and commercial negotiations

Maintain and grow existing customer base through various sales and marketing activities

Any other duties and assignment from the superior as required

Requirements:

Minimum NITEC or Diploma in any Engineering discipline

Minimum 1-2 years’ experience in industrial equipment sales or related industry

Ability to work in a fast paced environment, dynamic and most importantly, possess a passion for sales

Good problem solving, negotiation and communication skills and client management skills are essential.

Possess a valid class 3 driving licence

Product & job training will be provide

Aboutthe Role

This is ahands-on role that blends business analysis with frontline support,troubleshooting, and project delivery. We’re looking for a capable,self-sufficient Business Analyst who can sit close to the people they support,understand what they actually need, and see problems through to a properresolution.

It’s avaried role for someone who likes solving problems quickly, works well on theirown, and is comfortable moving between a requirements workshop, a trickysupport issue, and a project plan in the same day. We also want someone whoalready puts AI to work, since it’s becoming a bigger part of how the teamtroubleshoots, automates, and supports its users.

WhatYou’ll Do

•    Bea first point of contact for the people you support, diagnosing issues quicklyand giving clear, practical guidance.

•    Worksupport and engineering problems end to end, from initial triage through to thefix, escalating when you need to and following up so nothing falls through thecracks.

•    Runcore business analysis: gathering requirements, mapping processes, analyzingstakeholders, and taking changes through UAT.

•    Planand run projects: scope the work, set a realistic timeline, track progress, andkeep everyone informed as things move.

•    PutAI to work to move faster, whether that’s speeding up diagnosis, automatingrepetitive tasks, or drafting documentation.

•    Explaintechnical things in plain language so people across the business know what’sgoing on and what to do next.

WhatYou’ll Bring

•    Aroundthree or more years in business analysis, consulting, technical support, or asimilar delivery role. We’re open to a shorter track record if your workclearly stands out. Backgrounds in management or technology consulting(including the Big Four), professional services, or a technology services firmare all welcome.

•    Atrack record of working independently. You can pick up an unfamiliar problem,work through the uncertainty, and sort it out without much hand-holding.

•    Asolid grounding in core business analysis: requirements elicitation, processmapping, stakeholder management, and UAT.

•    Comfortwith troubleshooting and support work, including staying level-headed whenthings break and knowing when to escalate.

•    Experienceplanning and coordinating projects, with the discipline to keep timelines,tasks, and people on track.

•    Clear,confident communication with people at every level, in writing and in person.

AISkills

AI ispart of the day job here, so we want someone who already works this way.

•    Hands-onexperience using AI tools like Claude, ChatGPT, Cursor, or Copilot in yourday-to-day work.

•    Apractical sense for where AI helps with analysis, troubleshooting, andautomation, and where it gets in the way.

•    Comfortwriting good prompts and giving the tools the context they need to be useful.

•    Soundjudgment with AI output: you know these models have limits, you’re careful withsensitive data, and you check what they produce before relying on it.

TechnicalToolkit

•    Excelat an advanced level for analysis and reporting.

•    SQLyou’re comfortable with: joins, aggregations, window functions, and shapingdata for analysis.

•    BasicPython for automation and the occasional troubleshooting task, or a trackrecord of picking up new languages quickly.

•    Familiaritywith common BA and support tools like Jira, Confluence, and Visio, and asensible approach to logging and escalating issues.

•    Agood grasp of how to diagnose and work through both business and technicalproblems.

Nice toHave

•    Professionalfluency in Mandarin or Japanese is a plus.

•    Someexperience in financial services, professional services, or another fast-movingenvironment.

•    Exposureto IT service management or support engineering practices.

WorkingModel

•    Afive-day week, with four standard days and one flexible day.

•    Onthe flexible day, a required overlap of about two hours with US Eastern Time,so you can coordinate with colleagues there.

Job Responsibilities

Business Manager (Central Kitchen) manages the overall performance of an organization's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he/she is also expected to set up new food production standards, kitchen operation guidelines and to propose research and development activities for new products. To constantly liaise with suppliers on food cost changes and procure new vendors to maintain control on food production cost. He/she is placed in charge of new projects e.g. develop new sales channels to increase sales for the Central Kitchen.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures in accordance to relevant Government agencies’ regulations e.g. SFA

3. Manage high volume food production operations and endure timely deliverance of stocks

4. Manage non-compliant quality and feedback cases

5. Monitor overall production output levels. Manage inventory, monitor stock levels and conduct regular stock take.

7. Establish and maintain good rapport with suppliers to ensure sufficient supply of ingredients for food preparation.

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety and ensure work environment is safe for work for all employees.

9. Forecast and budget sales and expenses. Conduct financial analysis, provide monthly profit and loss reports.

10. Take lead on special projects e.g. to develop new sales channel to increase profitability of the Company.

Job Requirements

1. Able to solve daily operational issues with efficiency

2. Able to communicate effectively to all levels and receptive to feedback

3. Numerate and with good cost budgeting skills

4. Able to work under pressure in a fast paced, dynamic and challenging work environment

· A valid Food Safety And Hygiene Certificate (Level 3), preferably (level 4)

· At least 3 years of experience in related scope of work

· Familiar with Central Kitchen or manufacturing sector

· Proficient in MS Words and Excel

We are hiring a Business Development resource for IT Services/Staff Augmentation.

Job Title: Business Development Executive (Singapore) for IT Services/Staff augmentation/IT Solution like IBM/HCL

Location: Singapore

Experience: 2–5Years

Salary: $4500-5000

Key Responsibilities:

• Drive new business development by engaging with clients and building a strong sales pipeline
• Work closely with clients to understand requirements and convert opportunities into successful deals
• Manage end-to-end sales lifecycle, including proposals, SOW preparation, and invoicing as per internal processes
• Collaborate with internal teams to prepare delivery teams aligned with client requirements
• Develop and deliver high-quality presentations and proposals to clients
• Leverage AI tools to improve productivity and reduce manual effort across sales and operational activities
• Maintain strong client relationships and ensure smooth communication throughout the engagement

Requirements:

• Singapore Citizen
• Bachelor’s degree in business, Management, or related field from reputed universities (e.g., NUS, SMU, NTU or equivalent)
• 2–5 years of prior experience in sales or business development
• Strong client-facing and communication skills
• Proven experience in creating business proposals, SOWs, and managing sales processes
• Excellent presentation and PowerPoint (PPT) design skills
• Strong proficiency in Microsoft Excel (including formulas, pivot tables, and macros)
• Exposure to using AI tools to enhance efficiency and automate tasks
• Self-driven, proactive, and able to work collaboratively with cross-functional teams

Preferred Skills:

• Experience in IT services or consulting environment
• Understanding of project delivery and staffing models

Oversee daily sales operations involving various product categories.

Monitor and drive the sales team to meet or exceed individual and team sales targets.

Develop and implement sales strategies based on product trends and customer demand.

Assign sales territories or client accounts to team members.

Conduct regular team meetings and training sessions.

Maintain strong relationships with key clients and wholesale buyers.

Handle escalated customer inquiries and resolve complaints effectively.

Maintain strong relationships with key customers and support the team in handling complex negotiations or escalated cases.

Identify new sales opportunities and support the development of long-term customer partnerships.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Job Responsibilities:

• Achieve sales targets by promoting the Company’s forwarding business and acquiring new customers to expand the customer portfolio.
• Identify new and existing business opportunities, build sales pipelines, segment key accounts, develop new business, and strengthen customer relationships.
• Expand existing customer accounts through upselling and cross-selling additional services.
• Proactively engage customers to grow shipment volumes, increase shipment frequency, and expand lane coverage across new trade routes.
• Drive warehouse space utilization by promoting storage solutions and integrated logistics offerings to existing and prospective customers.
• Act as the main point of contact for customers, liaising with operations teams and overseas offices to ensure enquiries, issues, and problems are handled professionally and promptly.
• Work closely with overseas agents and share relevant customer and market information.
• Prepare monthly updates on sales pipelines, target customers, achievements, and customer business operations and plans.
• Monitor customer business trends and propose new logistics solutions or optimisation strategies to support their growth.
• Conduct regular business reviews with customers to identify service gaps and unlock new revenue opportunities.
• Participate in sales strategy development and related sales activities.
• Assist in preparing weekly and monthly reports on sales pipelines, sales targets, budget achievement, and the review of new opportunities and business plans.
• Monitor customer KPIs and initiatives to ensure the delivery of quality, reliable, and scalable services that meet customer expectations.
• Deliver volume and revenue targets for the forwarding sales channels while maintaining strong customer relationships and profitable growth.
• Lead, guide, and manage Indoor Sales and Sales Support personnel to ensure effective support and strong performance.
• Any other task assigned by the Company

Requirements:

• Minimum Diploma Holder in any discipline
• Minimum 6 years’ working experience in freight forwarding sales.
• Possess minimum N2 in Japanese Proficiency
• Excellent Knowledge of INCO terms
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Able to work independently and communicate well as a team

Key Responsibilities:

• Drive new business development by engaging with clients and building a strong sales pipeline
• Work closely with clients to understand requirements and convert opportunities into successful deals
• Manage end-to-end sales lifecycle, including proposals, SOW preparation, and invoicing as per internal processes
• Collaborate with internal teams to prepare delivery teams aligned with client requirements
• Develop and deliver high-quality presentations and proposals to clients
• Leverage AI tools to improve productivity and reduce manual effort across sales and operational activities
• Maintain strong client relationships and ensure smooth communication throughout the engagement

Requirements:

• Singapore Citizen
• Bachelor’s degree in business, Management, or related field from reputed universities (e.g., NUS, SMU, NTU or equivalent)
• 2–5 years of prior experience in sales or business development
• Strong client-facing and communication skills
• Proven experience in creating business proposals, SOWs, and managing sales processes
• Excellent presentation and PowerPoint (PPT) design skills
• Strong proficiency in Microsoft Excel (including formulas, pivot tables, and macros)
• Exposure to using AI tools to enhance efficiency and automate tasks
• Self-driven, proactive, and able to work collaboratively with cross-functional teams

Preferred Skills:

• Experience in IT services or consulting environment
• Understanding of project delivery and staffing models

Job Purposes:
The primary objective of this role is to drive and accelerate profitable growth for KBC’s technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Sales Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including simulation, cloud-based technologies and consulting services.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsibilities:
Key Account Management - Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decisionmakers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Needs Clarification - Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions - Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g. price reduction) that gain the customer's agreement.

Promoting Customer Focus - Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Customer Relationship Management (CRM) Data - Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities.

Sales Opportunities Creation - Develop a personal network within the sales territory and represent the organization at tradeshows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

Operational Compliance - Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.

Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Skills:

• Manages Buyer Indifference - Works at an advanced level to acknowledge a client's indifference before continuing the sales call and asks questions to understand the circumstances surrounding the indifference. Typically works independently and provides guidance. Acknolwedges indifference, Probes for relevance to proceed, Probes to understand indifference, Identifies new needs or opportunities.
• Manages Resistance - Works at an advanced level to identify, address, and navigate opposition or reluctance effectively, fostering a collaborative environment and facilitating positive outcomes in the face of resistance. Typically works independently and provides guidance. Responds to client concerns, Seeks understanding before responding, Addresses objections, Follows up after resolution.
• Understands Customer Needs - Works at an advanced level to articulate customer needs in the customer's business language and business context. Typically works independently and provides guidance. Understands customer context, Uncovers customer Key Performance Indicators, Articulates customer objectives, Adds value to partnerships.
• Understands Issues/Motivations - Works at an advanced level to comprehensively grasp and analyze the underlying problems or motivations in a given context, enabling informed decision-making and effective solutions. Typically works independently and provides guidance. Adapts to changing goals/objectives, Maintains focus on win-win goal, Identifies key interests, Recognizes key negotiation points, Shares goals and recognizes value.
• Verbal Communication - Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Keeps customer at center of sale, Collaborates with customers, Elevates partner insights, Uses common terminology.
• Initiates Compelling Sales Conversations - Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Typically works without supervision and may provide technical guidance. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships, Confirms client understanding, Leverages pre-call prep, Adds value through perspective.
• Knows the Buying Influences - Works with full competence to accurately identify and understand the key buying influences pertaining to an opportunity. Typically works without supervision and may provide technical guidance. Identifies all buyers and their level of influence, Assesses each buyer's sense of urgency and readiness, Seeks to understand each buyer's desired business results and concerns, Assesses buyer feelings about the proposed solution, Secures a coach within the buyer organization to facilitate introductions and access, Leverages a strategic coach to support the partner relationship.
• Understands Buying Influencer Needs - Works with full competence to quickly and accurately define the needs of the key buying influencers. Typically works without supervision and may provide technical guidance. Seeks to understand buyer needs, Determines the root of buyer needs, Uncovers buyer's goals, Seeks buyer need priorities, Assesses channel relationship needs and expectations.
• Maintains the Relationship - Works at an advanced level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works independently and provides guidance. Monitors client value perception, Communicates successes and challenges, Makes measurable contributions.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works independently and provides guidance. Listens nondefensively to angry/upset customers, Defuses customer tension, Explains and addresses customer issues, Offers appropriate goodwill gestures, Keeps promises made to the customer, Prepares for commonly encountered customer challenges, Assists multiple customers simultaneously.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance. Connects on a personal level, Demonstrates a willingness to help customers, Chooses customer-focused words and phrases, Acknowledges what the customer says, Affirms the customer's choices, Appreciates what the customer does, Assures the customer of the organization's commitment, Transitions a customer to another service provider, Avoids technical or industry-specific jargon.
• Builds Rapport - Works with full competence to quickly and effectively establish trust within the buying centers in the client's organization. Typically works without supervision and may provide technical guidance. Shows interest in buyer needs, Shows empathy with buyer's circumstances, Respects the client's time, Incorporates client's point of view, Provides relevant context, Confirms understanding, Reinforces professional capability.
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Seeks to understand the client's situation, Explores client problems and solutions, Differentiates between complaining and a desire for action.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover dissatisfaction, Raises awareness of the client's problem, Probes to uncover and develop needs, Seeks alignment between needs and solutions.
• Account/Client Management - Works at an advanced level to manage clients and accounts to the mutual benefit of the account client and own organization. Typically works independently and provides guidance.
• Expands the Service - Works at an advanced level to grow the value of the account through cross-sell and up-sell opportunities. Typically works independently and provides guidance. Prioritizes time effectively, Develops a long-term strategy, Identifies cross-sell/ up-sell business opportunities, Communicates product/service advances, Improves channel management.
• Planning and Organizing - Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.
• Strategic Planning and Analysis - Works at an advanced level to collaborate with clients to prioritize business objectives and challenges through thoughtful analysis of their business context. Typically works independently and provides guidance. Knows key client issues, Identifies issues affecting the sale, Mitigates uncertainties and roadblocks, Identifies client-specific differentiators, Connects solutions to client objectives, Understands the sales stages, Supports partnership goals, Positions partnerships for long-term relationship.
• Understands the Buying Process - Works at an advanced level to effectively align the client’s sales process with the organization’s sales process, incorporating key influencers and sales team members when appropriate. Typically works independently and provides guidance. Understands customer processes, Manages customer/org team alignment, Manages customer/org process alignment, Determines partnership market perception.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science Discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales success selling industrial software, ideally related to process simulation, energy management, and digitalization.
• Understanding of sales processes, and opportunity management, is essential.
• Experience in working in a client-facing role and proactively managing client relationships.
• Proven ability to develop new and grow existing relationships at the senior / executive level.
• Experience of working within APAC region, including knowledge of cultural, economic, and legal differences across the region.
• Ability to translate a target company’s vision and translate it into a journey for both the Client and internal colleagues.
• Proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Commercially aware with the ability to understand how individual and team activity impacts the bottom line
• Proven ability to craft high quality business prose and supporting materials in PowerPoint.
• Consummate presenter, able to operate both at the Executive level, and further down an organization.
• Natural self-starter with extensive business contacts.
• Proactive and networked self-starter with an entrepreneurial mindset.
• Excellent interpersonal skills is a pre-requisite.
• Technical experience is essential.

Job Purposes:

The primary objective of this role is to drive and accelerate profitable growth for KBC’s consulting and technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Business Development Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including consulting services, simulation, analytics, and cloud-based technologies.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, cultivating strategic relationships, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsible for coordinating cross-functional internal teams to ensure successful execution of the strategy and delivery of commercial outcomes. 

Responsibilities:

• Business Development - Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. Transactions may involve alliances, collaborations, mergers and acquisitions, in and out licensing initiatives, and other activities.
• Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of KBC with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Customer Needs Clarification - Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Sales Opportunities Creation - Actively create and drive new business opportunities by engaging directly with potential clients, attending industry events, and building a strong personal network of senior decision-makers. Represent the Company externally to uncover client needs, gather valuable market intelligence, and position the company as a trusted, forward-thinking partner. Through strategic outreach and consistent presence in the business community, enhance the Company’s reputation and fuel sustainable growth.
• Sell Customer Propositions - Lead a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the customer's mid- to long-term needs at a national/key operating unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow escalating issues to senior management where appropriate.
• Promoting Customer Focus - Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
• Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Customer Relationship Management (CRM) Data - Oversee the implementation and maintenance of the customer relationship management system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
• Operational Compliance - Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the Company's policies and relevant regulatory codes and codes of conduct.
• Personal Capability Building - Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in- depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; aligns business process with customer needs.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
• Business Insight - Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.
• Drives Results - Consistently achieve results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Skills:

• Customer-Focused Approach - Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers.
• Initiates Compelling Sales Conversations - Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
• Knows the Buying Influences - Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
• Manages Buyer Indifference - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
• Understands Buying Influencer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers.
• Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Builds Rapport - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and effectively establish trust within the buying centers in the client’s organization.
• Commercial Acumen - Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
• In-Depth Questioning - Uses comprehensive knowledge and skills to act independently while guiding and training others to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
• Manages Resistance - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge a client's indifference and gain agreement from the client to discover the root causes of resistance.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the Company. Typically works independently and provides guidance.
• Questions Strategically - Uses comprehensive knowledge and skills to act independently while guiding and training others to uncover clients’ explicit needs and/or unforeseen opportunities and challenges.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance.
• Understands Customer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to articulate the customer needs in the customer's business language and business context.
• Understands Issues/Motivations - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
• Closes Effectively - Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
• Customer and Market Analysis - Acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
• Diagnoses Needs with Questions - Uses comprehensive knowledge and skills to act independently while guiding and training others to ask questions that encourage the client to talk openly about their key objectives and challenges.
• Effectively Presents Solutions - Uses comprehensive knowledge and skills to act independently while guiding and training others to clearly present solutions that link directly to the key objectives and challenges important to the client.
• Managing Change - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Negotiates Strategically/Tactically - Uses comprehensive knowledge and skills to act independently while guiding and training others to facilitate the commercial details of an opportunity such that both parties are satisfied with the value gained.
• Policy and procedures - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match the Company strategies and objectives.
• Pre-Call Preparation - Uses comprehensive knowledge and skills to act independently while guiding and training others to carefully prepare for client interactions using established frameworks.
• Prospecting - Uses comprehensive knowledge and skills to act independently while guiding and training others to identify ideal potential clients.
• Qualifying - Uses comprehensive knowledge and skills to act independently while guiding and training others to spend the appropriate time for the size and potential of each opportunity.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales experience in enterprise software, consulting, or technical solutions within hydrocarbon sectors.
• Proven track record in closing large, complex enterprise software deals in energy, oil & gas, or chemicals.
• Extensive SE Asia experience including knowledge of cultural, economic, and legal differences across the region.
• Demonstrated experience in engaging C-level stakeholders, managing long sales cycles, and influencing strategic decisions.
• Experience working cross-functionally with marketing, engineering, and delivery teams to co-develop client strategies.
• Ability to translate technical offerings into high-level business outcomes.
• Skilled in long sales cycles, opportunity management, and stakeholder engagement.
• Proactive and networked self-starter with an entrepreneurial mindset.

Job Summary

We are seeking an experienced Business Analyst to support the Enterprise Management for a reputed organization.

This role operates at the intersection of business, data, and technology, ensuring that the platform meets business needs, aligns with governance standards, and is effectively adopted by users.

Mandatory Skill-set

• Degree in Information Technology, Computer Science, Data Science, or a related field;
• Must have 5 years of Business Analyst experience, preferably in data-intensive projects;
• Strong understanding of GRC concepts (risk management, compliance frameworks);
• Must have solid knowledge of data modeling and data relationship design;
• Excellent documentation and communication skills;
• Proven ability to translate business needs into functional and technical requirements;
• Strong analytical and problem-solving capabilities;
• Ability to work independently and collaboratively in cross-functional teams;
• Comfortable working in fast-paced, time-sensitive environments.

Desired Skill-set

• Experience with ServiceNow and other GRC tools;
• Knowledge of data governance principles and frameworks;
• Familiarity with Agile methodologies.

Responsibilities

• Identify and document relationships between GRC entities (e.g., Risks, Controls, Regulations, Activities);
• Define cardinality and business rules governing data relationships;
• Develop entity-relationship diagrams (ERDs) and data flow diagrams;
• Translate high-level business requirements (BRDs) into detailed functional specifications;
• Define data validation rules, transformation logic, and business rules;
• Document metadata and data structure requirements for the repository;
• Facilitate workshops and discussions with subject matter experts (SMEs);
• Validate data models and requirements with business stakeholders;
• Act as a liaison between business users and technical teams to ensure alignment
• Develop and maintain data dictionary and metadata repository;
• Document business glossary and data lineage;
• Prepare user stories, acceptance criteria, and supporting documentation for development teams.

Overall Positioning:

The Vice President, Business Relationship Manager(BRM) – Operations is responsible for understanding the business and system transformation needs of the Operations Office for Asia (OOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent s the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Operations domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.

Job Responsibilities:

• Act as the single ASO front door for Operations-related technology, process improvement, regulatory, efficiency, and transformation demands from OOA, regional stakeholders, branches, and country teams.

• Understand Operations business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Operations leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Operations.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Operations stakeholders pursue external vendors or bespoke solutions.

Job Requirements:

• Minimum 10 years' experience in financial services with a background in operations, project management, operations controls, or operational risk management.

• Strong knowledge of market products such as payments, deposits, loans, and understanding of front-to-back operations processes.

• Proven experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Sound judgement to balance speed and control within a regulated banking environment.

• Ability to act as a trusted advisor to Operations by proactively identifying issues, proposing improvements, and presenting practical alternatives.

Foundational Skills Requirements:

• Customer-first mindset: Starts from Operations’ real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076942)

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements and skills

• BS/MS degree in marketing or a related field
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement

Job Responsibilities

• Lead, mentor, and manage the sales team to maximize their potential and performance

• Identify and secure new business opportunities by targeting corporate clients, event organizers, and private individuals

• Develop and implement effective sales strategies to drive business growth and achieve sales targets

• Conduct market research to stay informed about industry trends, competitors, and potential opportunities

• Oversee the preparation and presentation of customized catering proposals and quotations to clients

• Build and maintain strong relationships with existing and prospective clients to understand their catering needs and preferences

• Ensure exceptional customer service before, during, and after events to guarantee client satisfaction and repeat business

• Collaborate with the operations and culinary teams to ensure seamless execution of catering events

• Maintain accurate records of sales activities, client interactions, and progress toward targets providing regular reports to senior management

Requirements

• Proven experience as a Head of Catering Sales, preferably in the catering, hospitality, or F&B industry.

• Knowledge of the Singapore catering market and industry trends is a plus.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Strong negotiation and persuasion abilities.

• Ability to work independently and as part of a team.

• Detail-oriented with strong organizational skills.

• Proficiency in Microsoft Office and sales ordering software.

• Degree in Business, Marketing, Hospitality Management, or a related field.