Total 305 technical support job vacancies in Sales / Marketing category in The Philippines

This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. 

Candidates will be experienced in leading ServiceNow engagements end to end, 

In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

• Providing hands-on ServiceNow related development expertise, supporting arrange ServiceNow based consulting initiatives.
• Work closely with a team of architects, SMEs, process consultants in end-to-end implementations
• Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
• Communicate technical problems and solutions to both technical and non-technical audiences.
• Document and gain acceptance / approvals of selected final solutions.
• Execute technical solutions in capacity as a technical consultant /Developer.

Qualifications, Skills and Experience Requirements:

• Bachelor's degree with at least 4 years of ServiceNow development experience
• Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
• Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
• At least two full lifecycle ServiceNow implementations
• Programming expertise in Java, JavaScript or other functional programming languages
• Demonstrated understanding of ITIL practices
• Excellent written and oral communication skills.

Skills and Certifications

• ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is preferred in ITSM and ITOM Product lines
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities

WE ARE HIRING | Sales & Customer Support Executive (Industrial / Technical Sales)

About the Company

A prominent international consultancy specializing in bespoke financial solutions.

About the Job

• Provide comprehensive administrative and operational support to the consulting team.

• Coordinate with bankers and consultants to schedule medical appointments and gather necessary financial and KYC records.

• Represent consultants at client meetings or medical screenings when they are unavailable.

• Act as a primary liaison between clients and banking partners for application processing and policy distribution.

• Handle the formal submission of all insurance application materials.

• Maintain accurate sales systems and provide regular updates on the status of the business pipeline.

• Verify that all client paperwork adheres to internal standards and external regulatory requirements.

• Oversee the entire case lifecycle, including active negotiation and follow-up with underwriters to ensure successful completion.

• Collaborate with client service teams to facilitate the timely delivery of annual account reviews.

• Partner with internal illustration and inforce departments to manage policy data.

• Develop tailored PowerPoint presentations and comparative product analyses for high-level client discussions.

Skills and Requirements

• Proven experience in sales support or administrative coordination within the financial or insurance sector.

• Strong interpersonal skills with the ability to engage professionally with high-net-worth clientele and banking partners.

• Meticulous attention to detail regarding documentation, compliance, and due diligence standards.

• Capability to manage multiple cases simultaneously from initial application to final issuance.

• Proficiency in creating professional presentation materials and performing product comparisons.

• Proactive communication style and the ability to work effectively across different internal technical teams.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Key Responsibilities

• Lead after-sales support for regional precision cooling services, ensuring fast response, warranty claim handling, and high customer satisfaction.

• Manage KPIs for service performance, claim resolution, and service quality.

• Build and lead a regional service team, promoting collaboration, training, and continuous development.

• Provide technical troubleshooting support for complex HVAC and data center cooling issues.

• Develop and deliver training programs aligned with global standards and latest technologies.

• Improve warranty processes, ensure compliance with regulations, and analyze service data to enhance product reliability.

• Maintain strong client and partner relationships and handle escalation cases.

• Work closely with internal teams to ensure smooth service delivery.

Requirements

• 5+ years experience in HVAC after-sales, technical support, or warranty management (data center experience preferred).

• Strong knowledge of HVAC systems (e.g., chillers, CRAC, CRAH, AHU).

• Strong troubleshooting and problem-solving skills.

• Experience in team leadership and cross-functional collaboration.

• Familiar with CRM/warranty systems and technical documentation.

• Willing to travel when required.

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai 

EA License No: 23S1595 | EA Registration No:

R25127838

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles and Responsibilities:-

• Your most important job will be to manage all the Company’s digital assets, including office computers, laptops, emails, networks, mobile devices and all computer-related software and hardware infrastructure.
• You will also be required to provide basic support to the office manager for the alarm systems, close circuit televisions, recording equipment and routers to ensure that they are in working condition and upgraded regularly;
• Monitor and manage all third-party technology supplier contracts, including negotiations and monthly reviews for physical and virtual hosting suppliers, cloud computing, software application developers and contract suppliers so that they meet our service level agreements;
• Manage interesting technology related projects that are given to your care, including third party software development to improve the productivity of the Company;
• Manage and support all the Company’s websites, including ensuring 24X7 availability, website security, password access, URL renewals and administration as well as support our social media teams;
• Support all the Company’s Databases and Content Management Systems, including ensuring daily physical and/virtual backups, availability and integration with third party systems;
• Manage the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.

Core Skills

Based on the above qualifications, the Core Skills required for this job are as follows:-

• Basic computing knowledge and skill to problem solve and support the IT and social media teams;
• Able to use and manage AI tools, chatgpt, gemini and claude;
• Basic project management skills in overseeing third party contractors and in-house application development staff to complete their projects;
• Problem solving skills on a daily basis, and contributing to management decision making in planning and building the technology infrastructure;
• Ability to document standard operating procedures, processes, and work instruction for the benefit of your colleagues;
• Teamworking and dependability in supporting the rest of your colleagues in their work.

Key Performance Indicators (KPIs)

We will measure you on the following KPIs based on the job you will be doing everyday:-

• Daily support of your colleagues for their everyday IT installation, networking, inventory control and trouble-shooting needs;
• Managing all IT-based third-party relationships to ensure they meet their contractual obligations on a continuing basis;
• Managing new development work to introduce bespoke applications to meeting the Company’s growing needs;
• Ensure the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.
• Contributing to the overall goodwill and reputation of the Company, and its growth as a leading player in the market.

Job Qualifications

We believe that the following are the qualifications that you should have in applying for this job:-

• Recognised Bachelor's or Polytechnic Degree in IT. An MCSA, MCSE, CCNA or equivalent certification will be an added advantage;
• Proven work experience and have at least 3-4 years of working experience in IT Operations support;
• Strong project management skills, able to balance day-to-day operations with development tasks, work independently, take ownership of tasks and deliver outcomes in a timely manner;
• Good verbal and written communication skills.

If you think this job suits you, please send your updated CV together with a cover later stating your current and expected salary to htan@tab.global

Please visit www.tab.global, www.theasianbanker and its other supporting websites for more information on us.

• Basic $2000 - $2800 + AWS + Variable Bonus

• Working location: Joo Koon

• Working days: Monday - Friday

• Working hours: 8.00am – 5.30pm

• Training provided for those with lesser experience

Job Responsibilities:

• Qualify sales enquiries, prepare sales documents (quotations, orders, invoices, POs)

• Provide pre- and post-sales support to clients

• Assist in shipping documents and coordinate with the warehouse, updating stock levels regularly

• Follow up on orders to ensure timely delivery and payment

• Build and maintain strong relationships with customers, suppliers, and internal teams

• Collaborate with the sales team to achieve targets and deliver the right products and solutions

• Other ad-hoc tasks as assigned

Job Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• Training will be provided for those with/without experience.

 Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm
• Salary: $3,000 - $4,000

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).
• A proven track record in a technical support or sales engineering role is preferred
• Reports directly to the Sales Manager and Project Manager.