Job description
Methodist Welfare Services (MWS) is all about empowering people to have life to the full.
We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering. Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.
Role & Responsibilities
In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.
1) Compliance and Risk
Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures
Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks
Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required
Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting
Carry out regular group compliance reviews through audits, assessment and control testing
Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments
Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place
Work with the relevant internal stakeholders on the improvement to processes and systems when required
Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies
Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group
Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts
Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees
Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required
Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required
Provide administrative support for the overall audit function conducted by the internal/external auditors
Attend to matters as assigned by Associate Director
2) Data Protection (PDPA)
Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation
Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence
Conduct PDPA updates and training (where necessary)
Attend to matters as assigned by DPO/Associate Director
Qualifications, Competencies & Experience
Minimum diploma holder and above in a related field of study
Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity
Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations
Excellent written and verbal communication skills; able to provide sound advice to stakeholders
Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work
Skills:
Good leadership and communication skills, able to empathise with all levels of staff and workers.
Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures
Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals
Strong interpersonal, organisational and project management skills
Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines
