Total 3,524 Quality Assurance / Control job vacancies

Responsibilities

• Monitor and manage customer feedback across multiple channels, including contact centre calls, email inboxes, and digital/traditional platforms
• Support contact centre operations by monitoring and auditing cases and reports, and processing related payments
• Work with system vendors to enhance and maintain the Customer Management System (CMS), including coordinating and tracking system improvements
• Conduct regular service quality audits across feedback channels and case management processes to ensure compliance with service standards and guidelines
• Track and analyse customer satisfaction metrics (e.g., surveys, app ratings) and recommend service improvements
• Manage escalation processes for high-priority or complex cases and support inter-department issue resolution
• Review and vet replies from operational divisions for quality and consistency
• Support and implement service improvement initiatives and other assigned duties

Requirements

• Degree in Mass Communications, Marketing, Business, or related discipline
• Minimum 3 years of relevant experience in customer service management, call centre operations, or service quality/quality assurance roles
• Strong analytical, interpersonal, and communication skills
• Experience in data analytics is an advantage

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Well Established Company

• Aerospace Industry

• Salary: $3000 to $5000 + Variable Bonus

• Working location: Seletar

• Working hours: Mon-Fri, 8.30am - 6pm

Job Responsibilities:

• Oversee QA standards and monitoring processes for MRO activities

• Drive continuous improvement and identify maintenance/workshop issues

• Support and maintain Safety Management System (SMS) implementation

• Facilitate hazard identification and risk management

• Track and ensure completion of risk mitigation actions

• Report on company safety performance and recommend training

• Support regulatory and third-party audits

• Conduct supplier evaluation and assessment

• Manage non-conformance processes (internal & external)

• Oversee staff training, approvals, and competency needs

• Lead process improvements and business excellence initiatives

• Maintain audit records and track corrective actions

• Perform root cause and corrective action (RCCA) analysis

• Develop and review MRO procedures

• Monitor equipment calibration and reports

• Assist QA Manager in all QA/QC activities
  

Requirements:

• Degree/Diploma in Mechanical, Manufacturing, or Production Engineering.

• 3 years of experience in Aerospace Quality and Auditing, with a minimum of 3 years as a QMS Auditor or Lead Auditor.

• Familiar with AS9100 and EASA/FAA/CAAS/CAAC Part 145.

• NADCAP Special Process Auditing experience (e.g. Non-Destructive Testing, Chemical Processing, Welding) is advantageous.​

• CAAS Air Legislation Paper
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experience and job responsibilities

• Current and expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

Responsible for Quality Assurance/Quality Control of Gradiant systems from engineering, construction, commissioning to operations phases. Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

Manage all Gradiant QA/QC activities. This role is a regional role and adhoc travels are required.

Duties and Responsibilities

In collaboration and alignment with Corporate Engineering, Construction/Project Management, Procurement:

QA/QC

• Implement, manage and maintain Gradiant’s Integrated Management System (IMS): ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System & ISO 45001:2018 Occupational Health & Safety Management System.

• Develop, implement, communicate and maintain a quality plan (QP) ensuring the company’s quality management systems (QMS) and policies comply with quality system requirements.

• Manage and ensure that the company’s quality inspection processes & procedures are fully adhered to.

• Work with each department to create and maintain all procedures.

• Prepare and report quality metrics at the monthly management meetings.

• Organise and ensure technical staff carry out tests and checks according to QMS procedures.

• Work with all functions across the business and region to establish quality requirements from internal & external suppliers.

• Drive & lead quality audits – Internal, External & ISO.

• Ensure compliance with national and international standards (ISO) and legislation where required.

• Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.

• Manage QA/QC checks on incoming material and supplied systems, ensuring key quality documentation is provided.

• Set clear compliance objectives for the quality team and ensure that these targets are achieved.

• Agree standards and establish a clearly defined regular rhythm of quality methods for staff to follow.

• Establish & lead NCR (non-conformance report) tracking and resolution across the entire business.

• Create and lead a CI (continuous improvement) culture and program focused on eliminating defects, rework and scrap.

• Set up and maintain controls and documentation procedures with QMS updates.

• Ensure document control procedures are strictly understood and followed throughout the company.

• Identify quality-related training requirements and deliver or organise relevant training.

• Travel to other regional offices and customer sites as necessary.

PROJECT SUPPORT

• Inspect the job whenever required as per approved procedures, client’s specification, applicable code, standards & approved drawings.

• Accountable for the quality and workmanship of every activity, precise knowledge of all aspects of engineering construction relating to Civil, Architectural, and Structural discipline interfacing the multidisciplinary processes.

• Responsible for QA/QC documents of the complete project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.

• Ensure that the construction quality is in accordance with the approved Project Quality Plan.

• Ensure quality of inspected items meet project requirement and standard.

• Co-ordinate with Notifying body for site inspection (if required) for PED approval

• Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.

• Close-out defects or non-compliance, final document compilation and submission, and get client acceptance.

• Participate in Construction & technical meetings related to Gradiant projects being executed and potential project opportunities as Gradiant’s representative.

SKILLS/EXPERIENCE/EDUCATION REQUIRED

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), (Mechanical), (Electrical) or equivalent

• Minimum 10 to 15 years of relevant working experience in EPC projects with multi discipline.

• A valid welding inspection certificate such as AWS Certified Welding Inspector or CSWIP 3.1. is preferable

• Understanding engineering drawings and specification requirements.

• Knowledgeable in QMS, Welding Inspection, Quality Assurance and Quality Control System.

• Understand piping fabrication/installation inspection and testing requirements.

• Familiar with basic conventional NDT methods.

• Computer literate and familiar in using basic Microsoft office programs.

• Excellent team player and able to work independently.

• Reliable, well-organized and detail oriented.

• Good communication and interpersonal skill

• Excellent organizational and strong verbal and written skills

• Knowledge of Health & Safety requirements

• Carry out other duties as may be assigned from time to time by your Superior.

JOB SPECIFICS

• Ability to work in a high energy, start-up-based environment.

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands.

• Curiosity and strong drive to improve status-quo while working in a semi-autonomous environment.

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

Responsibilities

• Assist in overseeing corporate compliance matters across multiple group entities
• Ensure compliance with statutory and regulatory requirements in Singapore and relevant jurisdictions (including Dubai)
• Maintain and update corporate records, registers, and filings
• Liaise with regulatory authorities, external auditors, and corporate secretarial firms
• Support in preparation and filing of annual returns, resolutions, and board documentation
• Monitor changes in regulations and ensure timely implementation of compliance requirements
• Assist in corporate governance practices and internal compliance frameworks
• Provide support on ad-hoc compliance and corporate secretarial matters

Requirements

• Degree in Commerce, Business, or related field
• Qualified or pursuing Company Secretary / Chartered Secretary (ICSA or equivalent)
• 4–5 years of experience in corporate compliance or company secretarial functions
• Familiarity with Singapore corporate regulations (knowledge of UAE/Dubai regulations is a plus)
• Strong understanding of corporate governance and statutory compliance
• Detail-oriented with strong organizational and documentation skills
• Good communication skills and ability to liaise with multiple stakeholders

Responsibilities:

• Read and interpret geometrical drawings
• To assist Engineer in the development of measuring method and jigs/fixture during product development stage
• Perform First Article Inspection & CP/CPK study
• Work with business team and engineering team on product qualification measurement– Validation (IQ, OQ, PQ)
• Conduct MSA (GR&R) on equipment and user for assessing measurement system capability
• Maintain and perform software validation and revalidation for applicable software used to determine product’s quality (decision to acceptor reject product)
• Manage organization’s measuring equipment’s, maintain equipment’s calibration and servicing program to comply to International standard and customer requirements. Including customer consigned measuring equipment(s)
• Provide assistant in the training of inspectors & junior Technician to perform part measurement. Prepare measurement report and graphical analysis of measurement data

Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirement:

• 2 - 3 years relevant experience
• Min NITEC in Precision / Mechanical / Mechatronics Engineering or equivalent discipline
• Willing to commit 12 hours rotating shift

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs.

Only shortlisted candidates will be notified

Sunningdale Tech is an equal opportunity employer – we believe that a diverse and inclusive workforce will cultivate a vibrant, productive and innovative workplace where all employees are truly respected and valued.

All qualified applicants shall be considered for employment regardless of age, race, gender, gender identity, religion, marital status, medical condition, mental or physical disability, national origin, political and/or third party affiliation or veteran status. All offers of employment shall be conditioned upon successful completion of background checks, valid work passes and medical screenings, as applicable and/or mandated by law, and subject to the applicable local laws and regulations.

Job Description

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections • Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Responsibilities

• Conduct detailed inspections of residential and commercial properties to identify pest infestations
• Carry out pest control treatments using approved methods, including chemicals, baits, and traps
• Handle and apply pesticides safely in accordance with company procedures and regulatory guidelines
• Educate clients on pest prevention methods and proper sanitation practices
• Maintain accurate service records and documentation for all jobs completed
• Respond to client inquiries and service requests in a timely and professional manner
• Stay updated on industry trends, pest control techniques, and new products
• Comply with company policies, safety standards, and industry regulations

Working Hours

• 5.5 working days per week
• Monday to Friday: 8 hours per day
• Saturday: 4 hours

Requirements

• Valid NEA Vector Control Technician/Worker License
• Class 3 driving license is an advantage
• Willing to work outdoors and in various environmental conditions
• Good teamwork and positive attitude
• Strong communication and customer service skills
• Mature candidates are welcome to apply

Working Days: Mon – Fri, 9am – 6pm
Salary: $3,000 - $4,500 + AWS + VB
Location: Lorong Chuan

Responsibilities:

• Research and verify customer credit data to establish or update credit lines
• Assess and recommend approval of credit limits
• Investigate and resolve invoice disputes to facilitate timely payments or credit issuance
• Monitor accounts receivable aging and follow up on overdue balances
• Engage customers to secure payments and negotiate payment plans
• Place delinquent accounts on hold where necessary until payment arrangements are confirmed
• Recommend escalation of accounts to collection agencies when required
• Build and maintain relationships with external credit and collection agencies
• Maintain accurate records of credit risks, delinquent accounts, and related documentation
• Ensure timely updates of electronic and physical records
• Perform other ad-hoc duties as assigned

Requirement

• Diploma or Degree in Accounting or related field.
• At least 5 years of relevant experience in credit control or accounts receivable

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Up till $3,500 + commission + bonus
• Training in product knowledge and sales techniques
• Exposure to real-world B2B sales and technical solutions
• Opportunities for career advancement in a growing industry

Our Client, a local manufacturer for turnstile, auto-gates & barriers here in Singapore, is inviting qualified candidates to fill the position as Sales Executive.

RESPONSIBILITIES:

• Assist in identifying and reaching out to potential customers
• Support sales meetings and product presentations
• Prepare basic quotations and follow up on proposals
• Maintain records of sales leads, contacts, and customer feedback
• Coordinate with the technical team for product demonstrations and installations
• Learn product features and stay updated on industry trends
• Achieve set sales targets and support team goals

REQUIREMENTS:

• At least a Diploma in Business, Marketing, Engineering, or related field
• Possess sales or customer-facing experiences
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

OTHER INFORMATION:

• Location: Senoko (North)  
• Working Days/Hours: 5 days/Office hours, 8am – 5.30pm
• Salary: Up till $3,500 +commission + bonus (salary will commensurate according to experience &qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

App User Review & QA Coordinator – Job Description

An App User Review & QA (Quality Assurance) Coordinator is responsible for monitoring user feedback and ensuring that mobile applications meet high quality standards. This role combines two key functions: managing user reviews and supporting basic quality assurance processes to improve app performance and user satisfaction.

The main responsibility of this role is to review and analyse user feedback from app stores such as the Apple App Store and Google Play Store. This includes reading user ratings, comments, and complaints to understand how users experience the app. The coordinator identifies recurring issues such as bugs, crashes, slow performance, or confusing features and reports them to the development team for further action.

In addition to handling user reviews, the QA part of the role involves testing app features to ensure they work correctly. This may include performing simple test cases, checking app updates, and verifying that reported issues have been fixed. The coordinator helps ensure that new updates do not introduce new problems and that the app remains stable and user-friendly.

Another important duty is categorising and organising feedback into clear groups such as technical issues, usability problems, feature requests, and positive feedback. This helps teams prioritise improvements based on user needs and impact.

The App User Review & QA Coordinator may also assist in writing short summaries or reports that highlight key user concerns, app performance trends, and overall satisfaction levels. These reports are used by product managers and developers to guide future updates and improvements.

Good communication skills are important in this role, as the coordinator may need to respond to user reviews in a professional and helpful manner. Attention to detail is also essential, especially when identifying small but important issues in the app.

Basic understanding of mobile applications, testing processes, and user experience principles is helpful. Familiarity with spreadsheets or simple tracking tools is an advantage for organising feedback and test results.

This role is suitable for individuals who are detail-oriented, interested in mobile technology, and enjoy improving digital products through user feedback and testing. It can be performed remotely or in an office environment depending on the company.

Mobile App Risk & Compliance Analyst – Job Description

Responsibilities

• Review mobile app features, updates, and processes to ensure compliance with data protection laws, privacy regulations, and platform policies such as Apple App Store and Google Play Store guidelines
• Identify and assess potential risks including data security vulnerabilities, privacy concerns, unauthorized access, and misuse of user information within mobile applications
• Report identified risks to relevant teams promptly to enable effective mitigation and resolution
• Monitor compliance during app updates and new feature releases by reviewing documentation, testing app behavior, and collaborating with development and product teams
• Maintain detailed compliance records and reports documenting risks, mitigation actions, and overall compliance status for audits and internal reviews
• Assist in creating and updating internal policies related to app security, user privacy, and compliance standards to ensure consistent adherence across teams
• Communicate clearly and effectively with developers, product managers, legal, and security teams to address compliance issues and promote risk awareness
• Apply strong analytical skills to evaluate potential compliance problems and understand their impact on app security and user trust
• Demonstrate attention to detail to prevent compliance oversights and security risks in app development and maintenance

Preferred competencies and qualifications

• Basic understanding of mobile applications, data privacy principles, and security practices
• Familiarity with compliance frameworks or risk management processes

Job Summary

Review and validate government mobile applications before release by ensuring usability, accessibility, and security standards. Coordinate User Acceptance Testing (UAT) to deliver high-quality, secure, and user-friendly mobile solutions.

Responsibilities

• Analyze government mobile applications to identify usability, accessibility, and security issues prior to release
• Coordinate and manage User Acceptance Testing (UAT) activities to validate app functionality and performance
• Apply quality assurance and testing methodologies to verify compliance with Agile workflows and project requirements
• Collaborate with cross-functional teams to resolve defects and improve app quality based on testing outcomes

Required competencies and certifications

• Demonstrated experience in quality assurance and software testing
• Proficiency in Agile development workflows

Preferred competencies and qualifications

• None specified

Other Information

• Salary: SGD 4,200 – 7,000/month

• Develop customer proposals, commercial documents, and solution presentations tailored to project needs.
• Build and maintain strong working relationships with strategic customers across utilities, advanced manufacturing facilities, industrial operators, and project partners.
• Coordinate closely with internal specialists to align technical capabilities, service support, and customer expectations.

Requirements:

• Degree in Chemical engineering or equivalent
• At least 3 years of B2B sales experience in industrial or environmental solutions.
• Proactive mindset with a balance of strategic thinking and practical execution.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740