Total 3,035 Quality Assurance / Control job vacancies in Overseas

• Manage end-to-end equipment lifecycle processes, from design specifications to operational readiness
• Ensure pharmaceutical and biologics manufacturing facilities and utilities meet strict cGMP regulations.
• Protocol Execution: Generating and executing C&Q protocols (FAT/SAT, IQ, OQ, VMP) for process systems, utilities, and lab equipment.
• Compliance & Validation: Ensuring systems meet cGMP and regulatory authority requirements.
• Troubleshooting: Investigating deviations and executing root-cause analyses for malfunctioning manufacturing systems (Delta V).
• Contractor Management: Supervising and guiding external vendors, contractors, and junior engineering staff.

Requirements:

• Min. Degree in any relevant science field
• Possess prior working experience in biotechnology or project engineering, preferrably from a bio-pharma environment.
• Familiar with DeltaV operations
• Able to work 12 hours rotating shift (day / night)

Interested candidates, please forward your resume to 

Consultant: Jalene Tan (R26160390)

Recruit Express Pte Ltd (99C4599)

jalenetan@recruitexpress.com.sgNo.: R26160390

About the Company

Our client is a reputable BCA-registered General Builder involved in public housing, upgrading, and building projects across Singapore.

They are seeking dedicated and responsible individuals to support vector control and environmental management activities across project sites, ensuring compliance with NEA and project requirements.

Key Responsibilities

• Carry out routine inspections to identify and eliminate mosquito breeding habitats within construction sites.
• Perform vector control measures including larviciding, treatment, and preventive actions in accordance with NEA guidelines.
• Monitor site housekeeping and environmental conditions to maintain compliance with vector control requirements.
• Conduct regular checks on drains, water collection points, containers, and other potential breeding areas.
• Assist in implementing corrective actions following site inspections and audits.
• Maintain records of inspections, treatments, and vector control activities.
• Coordinate with site management teams on environmental control measures.
• Ensure compliance with workplace safety and environmental regulations.

Requirements

• Experience in vector control, pest control, environmental services, construction housekeeping, or related field preferred.
• NEA Vector Control Technician certification will be an advantage.
• Candidates without direct experience but willing to undergo training are welcome to apply.
• Physically fit and comfortable working outdoors.
• Responsible, diligent, and able to work independently.
• Familiar with construction site environments will be an advantage.

EA Personnel: Cheng Han Fong

EA Reg ID: R1102540

EA Licence No.: 24C2359

Compliance Officer

• S$3,000 – S$3,500 + Bonus + Nominee Director Incentives

• Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)

• Jurong East, Singapore 608526

We are a leading Singapore-based corporate services firm providing comprehensive business solutions to start-ups, SMEs, and corporate groups. As an ACRA-registered filing agent, we have supported thousands of businesses with company incorporation, corporate secretarial services, accounting, taxation, payroll, compliance, audit coordination, and business advisory services.

Key Responsibilities

• Ensure compliance with Singapore regulations, laws, and industry requirements.

• Conduct KYC, AML, sanctions screening, and client due diligence reviews.

• Develop, implement, and maintain compliance policies and procedures.

• Review and maintain accurate compliance records and documentation.

• Support internal audits, regulatory reviews, and inspections.

• Provide compliance guidance and training to internal stakeholders.

• Identify, report, and escalate potential compliance issues and regulatory risks.

• Monitor regulatory developments and communicate relevant changes to the business.

What We're Looking For

• Diploma or Degree in Business, Law, Compliance, or a related discipline.

• 3 years of compliance experience, preferably within a corporate services, professional services, financial services, or regulatory environment.

• Good understanding of Singapore regulatory requirements, including KYC, AML/CFT, and corporate compliance obligations.

If you are passionate about compliance and want to build your career with a reputable and growing corporate services firm, we welcome your application.

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join Thermo Fisher Scientific's Quality Assurance team and contribute to our mission to make the world healthier, cleaner and safer. As a Quality Engineer II, you will ensure compliance with quality standards and regulatory requirements across our manufacturing operations. You'll collaborate with cross-functional teams to drive continuous improvement initiatives, lead investigations, and implement corrective actions to maintain our high standards of product quality. This role offers exposure to innovative technologies and the opportunity to directly impact patient care through quality oversight of critical products.

RESPONSIBILITIES

• Retrieve complaints from various database and update complaint log.

• Review and process complaints in a uniform and timely manner.

• Review technical complaint threshold report and initiate escalated complaint(s) from various databased into Trackwise System.

• Lead in the resolution of customer complaint and quality issues on manufacturing floor to provide voice of customers to operations and translate customer's feedback into innovative solutions.

• Identify and establish incoming and outgoing Product QC inspection criteria and provide training to QC Technicians.

• Participate in Product Qualification activities by reviewing test protocols and reports to ensure product quality meet the specified requirements.

• Issue RMA (Return Material Authorization) for units that requires to be returned for FA (Failure Analysis) and ensure it returns for FA.

• Perform failure analysis on product failures and work with Engineering to resolve product faults.

• Establish DMRI (Device Master Record Index).

• Review change orders, deviation and risk management for products.

• Provide management with quality data and trends in product performance in meeting customer requirements.

• Participate in internal audits to ensure the effective implementation of Quality Management System.

• Act as Operation QA Representative for NPI (New Product Introduction) project and Transfer project.

• Act as customer representative, attend to customer enquires/ feedback, assist in customer visit, coordinate, and lead the team in customer audits.

• Lead in quality initiatives program to address system inadequacies which may include quality programs, tracking, analyzing, reporting and problem solving to achieve continual quality improvement objectives.

• Supports company goals and objectives, policies, and procedures in compliance with quality systems, cGMP and FDA regulations.

• Ensure that systems and procedures are in compliance with ISO13485, MDSAP, FDA 21CFR Part 820, IVDR, ISO9001, ISO14001 and ISO45001 requirement.

• Support plant-wide activities and special projects, as assigned.

REQUIREMENTS:

• Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of quality assurance experience in GMP/ISO regulated environments, preferably in medical devices, pharmaceuticals or biotechnology

• Preferred Fields of Study: Life Sciences, Engineering, Chemistry or related scientific/technical field

• Strong knowledge of quality systems, cGMP regulations, and standards including ISO 13485, 21 CFR Part 820

• Expertise in quality tools and methodologies including risk management, root cause analysis, CAPA, and change control

• Demonstrated experience leading investigations, analyzing quality data, and implementing effective corrective actions

• Excellent documentation and technical writing skills for developing SOPs, Work Instructions and reports

• Strong proficiency in quality management software (TrackWise, SAP QM, etc.) and Microsoft Office suite

• Experience conducting internal audits and supporting external regulatory inspections

• Demonstrated ability to build consensus and collaborate across functions

• Strong verbal and written communication skills

• Ability to work independently while contributing effectively in team environments

• Strong attention to detail with analytical and problem-solving capabilities

• Experience with statistical analysis tools and quality metrics reporting

• Project management skills and ability to prioritize effectively

Job Description

We are seeking a Design Quality Engineer to support the development and qualification of semiconductor equipment, with a focus on test planning, reliability validation, and data analysis to ensure high product performance and quality.

Key Responsibilities

• Develop and execute qualification test plans to validate new product designs based on customer use cases
• Design and implement Accelerated Life Testing (ALT) and stress tests for high-value components
• Perform statistical analysis on test and reliability data (e.g., DOE, Cpk, regression) and prepare technical reports
• Evaluate component and system-level quality; work closely with suppliers to drive quality improvements
• Conduct root cause analysis and troubleshooting in collaboration with engineering teams
• Ensure all defects identified during testing are logged, tracked, and resolved through corrective actions
• Maintain 5S standards and ensure proper lab safety, equipment maintenance, and calibration

Job Requirements

• Bachelor’s Degree in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field
• Minimum 3 years of experience in semiconductor or high-tech manufacturing environment
• Strong knowledge of qualification test planning, test instrumentation, and problem-solving methodologies
• Experience in statistical analysis (DOE, Cpk, t-test, regression, reliability analysis)
• Proficient in Minitab and Microsoft Office (Excel, Word, PowerPoint)
• Independent, proactive, and able to work in a fast-paced environment
• Strong communication and interpersonal skills

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Pest Control Technician

• Location: Tanjong Pagar
• Working Days: 5.5 days
• Working hours : 8am to 5pm, 8am to 12pm
• Salary : $1,600 - $2,600 (depend on experience)

Job Requirements:

• At least 1 - 2 years of Pest control experience
• Possess NEA license  & Class 3 driving license (vehicle can discuss to drive back)

Job Responsibilities:

• To ensure prompt and timely pest control service at customers’ premises
• To provide good quality service to customers
• To carry out pest inspections at customers’ premises
• To submit a service report promptly
• To maintain company equipment in good and working condition

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Pest Control Technician

• Location: Tanjong Pagar
• Working Days: 5.5 days
• Working hours : 8am to 5pm, 8am to 12pm
• Salary : $1,600 - $2,600 (depend on experience)

Job Requirements:

• At least 1 - 2 years of Pest control experience
• Possess NEA license  & Class 3 driving license (vehicle can discuss to drive back)

Job Responsibilities:

• To ensure prompt and timely pest control service at customers’ premises
• To provide good quality service to customers
• To carry out pest inspections at customers’ premises
• To submit a service report promptly
• To maintain company equipment in good and working condition

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Provide leadership and guidance to nursing staff, promoting best practices in patient care and infection prevention

• Support recruitment, onboarding, and development of nursing personnel to maintain strong clinical standards

• Work with doctors, allied health professionals, and department teams to implement evidence-based clinical practices

• Ensure compliance with regulatory standards, patient safety requirements, and quality care practices

• Monitor clinical indicators and patient outcomes to identify improvement opportunities

• Lead quality improvement initiatives aimed at enhancing patient safety and care delivery

• Develop and deliver training, orientation, and continuing education programmes for nursing staff

• Provide mentorship and supervision to support professional development within the nursing team

• Monitor infection control data, conduct surveillance, and support outbreak management when required

• Develop infection prevention protocols and ensure compliance with infection control procedures

• Support committee activities, audits, and regulatory processes related to infection control

Requirements:

• Bachelor’s Degree in Nursing with relevant certification in Infection Control preferred

• Registered Nurse with valid registration with Singapore Nursing Board

• Minimum 5 years of clinical nursing experience with exposure to infection control practices

• Strong leadership, communication, and stakeholder management skills
  

  
  

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

About the Role

We are seeking an experienced nursing professional to lead and strengthen infection prevention and control practices across a multi-site outpatient healthcare environment. This role is responsible for developing, implementing, and sustaining an effective infection control programme to ensure a safe environment for patients, staff, and visitors.

The successful candidate will play a key role in surveillance, staff education, policy implementation, outbreak preparedness, and regulatory compliance.

Who should apply? Candidates who are looking to:

• Step into a larger-scope leadership role with responsibility across multiple clinical sites, allowing you to influence infection control practices at a system level.
• Gain stronger exposure to strategy, policy development, surveillance analytics, and organisation-wide improvement initiatives beyond day-to-day operational infection control work.
• Move into a 5-day office hours position that offers better work-life balance while staying within a specialised clinical field.
• Be part of a role with high visibility, working closely with senior management, clinicians, and operational leaders on critical safety priorities.
• Strengthen your long-term career pathway into Infection Control Lead, Nurse Manager, Clinical Governance, Quality & Patient Safety, or senior nursing leadership positions.

Key Responsibilities

• Develop, implement, and maintain organisation-wide infection prevention and control programmes across outpatient clinical settings.
• Provide training and education to healthcare staff on infection control standards, protocols, and best practices.
• Design and support patient education initiatives relating to infectious diseases and preventive health measures.
• Serve as the subject matter expert and advisor on infection prevention matters for clinical and operational teams.
• Monitor infection trends, prevalence patterns, and surveillance data to identify risks and recommend interventions.
• Conduct audits, inspections, and compliance reviews to ensure adherence to infection control standards.
• Investigate incidents and support outbreak management, containment, and escalation processes when required.
• Review and update policies, workflows, and clinical procedures in line with latest guidelines and evidence-based practices.
• Support accreditation readiness and regulatory compliance through surveillance and quality improvement activities.
• Collaborate with multidisciplinary stakeholders to drive a strong culture of safety and infection prevention.

Requirements

• Registered Nurse with valid nursing registration.
• Min. Bachelor’s Degree in Nursing or equivalent recognised qualification.
• Minimum 9–11 years of clinical nursing experience, including at least 2 years in infection prevention / infection control / epidemiology-related setting.
• Good knowledge of infection prevention principles, epidemiology, surveillance methodologies, and outbreak management practices.
• Strong leadership and stakeholder engagement skills.
• Good analytical, communication, and interpersonal skills.
• Proactive, motivated, and results-driven mindset.
• Strong organisational and time management abilities.
• Able to work independently while collaborating effectively in a team environment.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

V&D Inspector

Location: Pioneer (Transport provided)

Salary: S$2,400-S$3,500 basic

Benefits: AWS (1 month) Variable Bonus (up to 2.5 months)

Working Hours: 7.30am – 5.00pm OR 7.30pm – 5.00am (rotating shift every 2 weeks)

• Night shift allowance: $14 per night

You will ensures aerospace components meet strict quality and engineering standards. You will perform detailed visual and dimensional inspections on incoming, in-process, and finished parts to ensure full compliance with specifications and prevent non-conforming products from progressing in the production line.

Responsibilities:

• Conduct visual inspections and precise dimensional measurements based on work instructions and quality plans

• Use measuring instruments such as calipers, micrometers, and other precision tools

• Ensure all parts meet engineering drawings, specifications, and quality requirements

• Identify and segregate non-conforming parts

• Maintain accurate inspection records, documentation, and traceability

• Support engineering and quality teams with data collection and audit preparation

• Follow strict compliance to quality management systems and procedures

Requirements:

• Experience in manufacturing or quality inspection

• Familiar with measuring tools and basic GD&T knowledge

• Strong attention to detail and ability to follow instructions strictly

8.30am - 5.30pm (Mon-Fri) with 1.5-hour lunch break

Up to $4,000 + 1 month completion bonus

1 Year Direct Contract

Responsibilities

• Responsible in managing, processing and reviewing the KYC information and documents for client on-boarding or periodic review
• Follow thoroughly the CDD and KYC review with relevant parties e.g. external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensuring clients are onboarded or account information are refreshed/updated in accordance with the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT and identify risk mitigates
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Participate in quality assurance processes for completed KYC profiles, ensuring all activities are documented and completed within designated deadlines.
• Assist with various ad-hoc regulatory-driven projects, process improvement initiatives, and general administrative/operational tasks as required by management.

Requirements

• Diploma/Degree with at least 2 years of AML/KYC working experience preferably from financial institution sectors
• Entry level candidates welcome to apply
• Knowledge on regulatory requirements/guidelines and KYC procedures and corroboration of SOW/SOF for high-net-worth clients will be an advantage

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Process Oversight: Develop and implement Inspection and Test Plans (ITPs), standard operating procedures (SOPs), and project-specific quality standards.
2. Defect Management: Investigate the root causes of defective mechanical parts or assemblies, manage Non-Conformance Reports (NCRs), and enforce corrective/preventive actions.

3.Compliance & Auditing: Enforce local/international regulatory codes and oversee internal Quality Management System (QMS) audits.

4.Vendor & Stakeholder Collaboration: Coordinate with clients, consultants, and procurement teams to establish quality standards for parts, raw materials, and subcontractors.

5.Team Leadership: Train, mentor, and supervise quality engineers, inspectors, and manufacturing staffs.

Requirements

1. Education: Bachelor’s Degree in Mechanical Engineering or a closely related building services or manufacturing discipline.

2.Experience: Typically 5 to 10+ years of QA/QC experience (with a significant focus on mechanical systems), including at least 3 to 5 years in a managerial role.

3.Technical Knowledge: Deep understanding of mechanical engineering principles, fabrication processes, inspections, and systems.

4.Certifications: Professional credentials like an Six Sigma certification, or ISO lead auditor status are highly preferred.

5.Soft Skills: Strong analytical abilities, problem-solving, and communication skills to effectively relay technical and program information to senior management and external clients,

About SG EPAY PTE. LTD.

SG EPAY PTE. LTD. is a MAS-licensed Payment Institution providing merchant acquisition, domestic money transfer, and cross-border money transfer services.

We are looking for an experienced Compliance Officer / Money Laundering Reporting Officer (MLRO) to oversee the company’s compliance, AML/CFT, KYC/KYB, regulatory reporting, merchant risk, and payment scheme compliance functions.

The ideal candidate should have relevant experience in the payments, fintech, merchant acquiring, PayFac, remittance, banking, or regulated financial services industry, with strong knowledge of MAS requirements applicable to licensed payment institutions, including MAS Notice PSN01.

Key Responsibilities

• Act as the company’s Compliance Officer and MLRO.
• Oversee the company’s AML/CFT compliance framework, policies, procedures, and internal controls.
• Ensure compliance with the Payment Services Act, MAS Notices and Guidelines, including MAS Notice PSN01 and related AML/CFT requirements.
• Conduct and review KYC/KYB due diligence for merchants, customers, directors, shareholders, and ultimate beneficial owners.
• Perform merchant and customer risk assessments, including onboarding reviews, enhanced due diligence, ongoing monitoring, and periodic reviews.
• Review high-risk merchants, complex ownership structures, adverse media findings, sanctions screening alerts, and transaction monitoring alerts.
• Identify suspicious or unusual activities and assess whether escalation or regulatory reporting is required.
• Prepare and file Suspicious Transaction Reports with STRO where required.
• Liaise with MAS, STRO, banks, acquiring partners, payment schemes, auditors, and other external stakeholders on compliance and risk matters.
• Support MAS queries, regulatory inspections, audits, bank due diligence reviews, and acquiring partner compliance questionnaires.
• Oversee transaction monitoring, merchant risk monitoring, fraud monitoring, chargeback monitoring, and content compliance reviews.
• Monitor merchant activities against relevant Visa and Mastercard risk monitoring requirements, including fraud, dispute, chargeback, and excessive-risk programmes.
• Support monitoring and assessment of scheme-related risk programmes, including Visa VAMP and other Visa/Mastercard merchant monitoring rules.
• Maintain compliance registers, STR assessment records, risk assessments, audit trails, investigation records, and management reporting.
• Provide compliance advice to senior management and business teams on new merchants, payment flows, products, risk issues, and regulatory obligations.
• Conduct internal compliance training on AML/CFT, sanctions, KYC/KYB, merchant risk, fraud, chargebacks, and regulatory compliance.

Requirements

• Bachelor’s degree in Law, Finance, Accounting, Business, or a related discipline.
• Minimum 4 to 6 years of compliance, AML/CFT, KYC/KYB, merchant risk, or regulatory compliance experience.
• Prior experience in payments, fintech, merchant acquiring, PayFac, payment gateway, remittance, banking, or regulated financial services is strongly preferred.
• Good working knowledge of MAS requirements applicable to licensed payment institutions, especially MAS Notice PSN01.
• Experience dealing with MAS queries, regulatory inspections, regulatory filings, or supervisory reviews will be strongly preferred.
• Hands-on experience preparing, assessing, or filing Suspicious Transaction Reports with STRO.
• Strong knowledge of KYC/KYB, AML/CFT, sanctions screening, adverse media screening, transaction monitoring, and enhanced due diligence.
• Familiarity with merchant onboarding, website and content compliance review, fraud monitoring, chargeback monitoring, and payment risk management.
• Familiarity with Visa and Mastercard risk rules, including fraud, dispute, chargeback monitoring, excessive-risk monitoring, and programmes such as VAMP, will be a strong advantage.
• Able to communicate effectively with regulators, banks, acquiring partners, auditors, payment schemes, and internal stakeholders.
• Strong analytical, documentation, investigation, and risk assessment skills.
• Able to work independently and exercise sound judgment in a regulated payment environment.
• Professional certifications such as ACAMS, CAMS, ICA, or equivalent will be an advantage.
• Bilingual ability in English and Mandarin will be an advantage, as the role may involve reviewing Chinese-language merchant documents and communicating with Mandarin-speaking stakeholders.

Preferred Experience

• Prior experience as Compliance Officer, AML Officer, MLRO, Risk Officer, or Merchant Risk Officer in a payment institution, acquirer, PayFac, payment gateway, remittance company, fintech, or bank.
• Experience with MAS-licensed payment institutions under the Payment Services Act.
• Experience handling MAS information requests, bank/acquirer due diligence reviews, audit reviews, and regulatory questionnaires.
• Experience reviewing high-risk merchants, cross-border payment flows, UBO structures, adverse media cases, and suspicious activity escalations.
• Experience monitoring scheme risk metrics, including fraud ratios, dispute ratios, chargeback ratios, and Visa/Mastercard merchant monitoring programmes.

Key Competencies

• Strong understanding of AML/CFT and payment regulatory compliance.
• Good knowledge of payment business models, merchant acquiring, PayFac operations, and cross-border payment risks.
• Strong judgment in identifying suspicious activity, high-risk merchants, and potential regulatory issues.
• Detail-oriented, structured, and able to maintain clear audit trails.
• Able to balance business requirements with regulatory, AML/CFT, and scheme risk obligations.
• Comfortable working in a fast-paced fintech and payment environment.