*Must have handled a drone recently and have a Singapore Citizenship*

Description

We're looking for someone with exceptional manual dexterity, superior eye-hand coordination, a calm demeanour when facing challenges, with a proven ability to communicate & work well with others in the Industrial and Defence Industries.

Responsibilities

• Applying & securing all permits and authorizations necessary for UAV operations.
•  Processing QC data for failure analysis and work with stakeholders to improve success rate
• Responding to emergencies and malfunctions in a safe and effective manner.
• Maintain and update quality control flight test records, compile and submit as weekly report.
• Plan and scheduling of indoor and outdoor QC flight tests to meet delivery schedule
• Gather feedback from UAV end-users for quality control enhancement
• Provide feedback to production team on assembly quality matters
• Buy off drone units to be fit for delivery, close collaboration with assembly quality team
• Working with engineering team to address end-user feedbacks and requests
• Communicating with stake holders to understand UAV flight mission objectives,
• Planning flight paths and missions including conducting risk assessments, to achieve mission objectives, with considerations of Aviation Regulations and Fly-it-Safe practices.

Skills

Holds a valid CAAS UAPL (up to 25kg would be advantageous)

Education

Diploma, A-levels, or with relevant experience in similar capacity.

Additional Requirement
Must be a Singaporean. Applicants are required to undergo security clearances. 

The Executive, Fleet Quality is a critical role focused on ensuring our fleet remains in peak condition through meticulous damage assessment and effective partner workshop management.

How You Will Make An Impact 

• Accident & Damage Claims Processing for the day-to-day of assigned accident and damage cases, including liability assessment, quotation generation, updating of case trackers and handover for billing.

• Support Workshop Management in oversight of vehicle repair progress and throughput across external and fleet partner workshops. Identify and flag anomalies or outliers in workshop delivery schedules or repair quality to maintain fleet availability.

• Workshop Repair Coordination in reviewing, negotiating and approving the quotation to facilitate timely repairs. Provide support in sourcing parts from alternative suppliers in the event of shortages or when more cost-effective options are available. Ensure the Rates Card is kept up to date for accurate usage tracking and billing purposes.

• Manage accident and claims matters by coordinating with insurers and fleet partners for cases of late/non-reporting or breach of policy conditions to facilitate accident reporting.

• Perform Damage Detection through an AI-driven system, including the review of damage images, verification of billable damage, and preparation of quotations for newly identified damages to support investigation and billing purposes.

• Provide Support for Mutual Settlement Processes by liaising with FLASH and updating case progress. Facilitate mutual settlements where possible, and assist with user correspondence, document execution, and notifications to insurers and fleet partners to ensure successful settlement outcomes.

• Invoice Record and Filing, to update, reconcile and file all invoices received from fleet partners and external workshops against the relevant case sheets, trackers and upload into the filing system.

What Makes You A Great Fit

• Intermediate vocational knowledge of motor insurance or automotive workshop environments (typically 2+ years of experience).

• Technical proficiency in assessing vehicle damage and preparing repair cost estimations.

• Clear and professional communication skills to influence and collaborate with both internal teams and external stakeholders.

• Detail-oriented mindset with the ability to identify discrepancies in technical reports or insurance claims.

• Adept at using MS Excel/Google Sheets for data tracking and reporting.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

*For Singapore Applicants Only: PC Partner Technology Pte Limited will be prioritising applicants who have a current right to work in Singapore, and do not require PC Partner Technology Pte Limited's sponsorship of a visa.

Position Summary

We are looking for a Test Engineer - Software (AI) who will be responsible for ensuring the quality, reliability and performance of AI-driven software systems through structured test planning, execution and automation. This role works closely with cross-functional teams to validate AI system designs, identify issues early, improve testing efficiency and ensure AI-driven solutions meet project goals through effective technical execution and communication.

Key Responsibilities

Test Design & Coverage

• Design and maintain effective test plans and test cases based on product requirements and system architecture

• Identify critical test scenarios, edge cases and failure modes across functional, integration and performance layers

• Contribute to risk-based testing strategies to ensure optimal test coverage

White-box & Developer Collaboration

• Work closely with developers to understand code design and contribute to unit and white-box testing

• Support developers in improving testability, code coverage and test design

• Review code and test implementations to ensure quality and maintainability

Test Execution & Quality Assurance

• Execute end-to-end testing across APIs, application workflows and embedded systems

• Validate system performance, stability and reliability under different usage scenarios

• Investigate, reproduce and track defects; partner with engineers to drive timely resolution

AI driven Software Solution Validation

• Design test inputs, prompts and datasets to evaluate AI system behaviour.

• Validate the outputs for accuracy, consistency and robustness using defined evaluation criteria.

• Perform regression and scenario-based testing to ensure stable model performance across releases.

Test Automation & Tooling

• Develop and maintain automated test suites for regression and feature validation.

• Contribute to automation frameworks and integrate tests into CI/CD pipelines for continuous validation.

• Build tools or scripts to improve testing efficiency, repeatability and coverage.

Collaboration & Engineering Practices

• Work closely with software and AI engineers to understand system design and provide early quality feedback.

• Contribute to improving test frameworks, coding standards and engineering best practices.

• Produce clear test reports, metrics and insights to support release decisions.
  

Requirements

• Min. Degree in Computer Engineering, Computer Science or a related software engineering field.

• Min. of 2 years of relevant experience in a similar role, with proven hands-on experience in planning, designing and conducting software testing on AI related products.

• Strong understanding of unit testing, white-box testing and code-level validation.

• Proficiency in programming (e.g, Python) with experience writing testable and maintainable code.

• Hands-on experience with test automation frameworks (e.g, Pytest, Selenium or similar).

• Experience testing APIs and backend systems.

• Familiarity with CI/CD pipelines and version control (e.g, Git).

• Basic understanding of AI/ML systems or strong interest in AI testing.

• Strong debugging, analytical thinking and attention to detail.

• Excellent written and spoken English communication skills, fluency in Chinese is a plus for effective interaction with Chinese-speaking stakeholders.

• Candidates must meet legal requirements to work in Singapore without sponsorship.

Responsibilities

- Design, write, and execute test cases for performance, load, stress, scalability, and reliability testing

- Execute manual or automation testing to ensure systems meet non-functional requirements and standards

- Analyse testing results and provide detailed reports on system's performance and reliability

Requirements

- Bachelor's degree in Computer Science or other related courses

- 2 to 5 years of relevant working experience as a non functional software tester

- Experience in either Unix or Linux platform is required

- Experience in peformance/stress/load testing

- Knowledge in financial markets products such as indices, equities, commodities, FX and fixed income will be an added advantage

Responsibilities

• Develop, implement, and monitor quality assurance procedures for food processing and export operations.
• Ensure compliance with Singapore Food Agency (SFA), HACCP, halal, and food safety regulations.
• Conduct inspections of raw materials, production processes, and finished products to ensure quality standards are met.
• Maintain quality documentation, records, and reports.
• Investigate customer complaints and quality issues and implement corrective and preventive actions.
• Coordinate with production and warehouse teams to maintain product quality.
• Support internal and external audits and continuous improvement initiatives.
• Train staff on food safety and quality assurance procedures.

Requirements

• Diploma in Biomedical Science, Food Science, Biotechnology, Applied Science, or a related field.
• Knowledge of food safety and quality management systems.
• Proficient in Microsoft Office applications.
• Able to work independently and communicate effectively with different departments.
• Experience in the food manufacturing or food export industry is an advantage.

Job Description – QA Executive (Fresh Produce) – SG/ SGPR only

Working Location

230A Pandan Loop, #03-01, Singapore 128416

Working hours

Monday to Friday: 6am to 2pm

Saturday (Adhoc): 6am to 2pm, off-in-lieu will be given

Remuneration

$3,000 to $5,000, depending on qualifications and working experience

You will be subjected to a probationary period of 3 months before being offered a full time position with the company.

Bonus to be paid depending on performance after completion of one year’s service

Annual Leave

You will be entitled to Fourteen (14) days of annual leave upon confirmation of your appointment and any other leave days(e.g Childcare) as mandated by the government. Such leave shall be taken subject to the exigencies of service. Any unused leave will be forfeited by the end of that calendar year.

Department

Quality Assurance / Operations

Reports To

QA Manager / Operations Manager

Job Summary

The QA Executive is responsible for ensuring that all imported and locally sourced fresh produce meets the company’s quality standards and customer requirements. The role includes conducting container unstuffing inspections, monitoring product quality throughout storage and distribution, preparing Arrival Quality Reports (AQR), supporting supplier claims, and working closely with procurement, warehouse, sales, and customers to maintain consistent product quality.

Key Responsibilities

1. Incoming Container Inspection

·        Attend container unstuffing and conduct quality inspections upon arrival.

·        Check pulp temperature, packaging condition, pallet condition, carton labelling, and overall shipment condition.

·        Inspect fruit for defects such as bruising, decay, soft fruit, dehydration, mechanical damage, mould, sunburn, shrivel, and other quality issues.

·        Verify shipment quality against purchase specifications and supplier agreements.

2. Quality Assurance & Monitoring

·        Monitor product quality during storage and distribution.

·        Conduct routine warehouse quality inspections and stock rotation checks.

·        Recommend sorting, repacking, disposal, or sales strategies based on product condition.

·        Ensure cold chain integrity is maintained throughout handling and storage.

3. AQR (Arrival Quality Report) & Documentation

·        Prepare detailed Arrival Quality Reports (AQR) with inspection findings and photographs.

·        Document quality defects with supporting evidence for internal records and supplier communication.

·        Maintain inspection records and quality databases accurately.

4. Supplier Claims & Customer Support

·        Prepare documentation to support supplier quality claims, including reports, photos, temperature records, invoices, and disposal evidence where required.

·        Coordinate with surveyors, insurers, and suppliers during quality investigations.

·        Support the Sales team by responding to customer quality enquiries and complaints.

5. Wholesale Market & Customer Monitoring

·        Monitor product quality and market acceptance at wholesale markets and key customer locations.

·        Collect market feedback regarding fruit appearance, sizing, colour, eating quality, and shelf life.

·        Provide recommendations to procurement and management based on market observations.

6. Food Safety & Compliance

·        Ensure compliance with Singapore Food Agency (SFA) regulations and company food safety procedures.

·        Maintain proper hygiene and sanitation practices during inspections.

·        Support internal audits and continuous quality improvement initiatives.

Job Requirements

Experience & Skills

·        Diploma or Degree in Food Science, Agriculture, Horticulture, Supply Chain, or related discipline preferred.

·        Good report writing and Microsoft Office skills.

·        Able to work independently and communicate effectively with suppliers and customers.

Personal Attributes

·        Strong attention to detail and observation skills.

·        Responsible, proactive and able to work under pressure.

·        Willing to work in cold storage and warehouse environments.

·        Willing to work flexible hours depending on vessel arrivals and operational requirements.

Key Responsibilities:

• Develop, implement, and maintain Project Quality Management System (QMS).
• Prepare and review Project Quality Plans (PQP), Inspection & Test Plans (ITP), Method Statements, and quality procedures.
• Ensure compliance with client specifications, ISO standards, MOM requirements, SS standards, and project contractual obligations.
• Lead quality audits, internal inspections, and vendor assessments.
• Monitor all site construction activities.
• Ensure inspections and tests are conducted according to approved ITPs and procedures.
• Coordinate with construction, engineering, and client representatives on quality-related matters.
• Review and approve quality records, inspection reports, test reports, and turnover dossiers.
• Ensure proper documentation for inspection.
• Lead investigation and resolution of NCRs (Non-Conformance Reports).
• Monitor corrective and preventive actions (CAPA).
• Conduct root cause analysis and implement improvement actions.
• Liaise with clients, consultants, third-party inspectors, and relevant authorities regarding QA/QC matters.
• Attend project meetings, inspections, audits, and quality reviews.
• Support project handover, commissioning, and final documentation submission.
• Lead and supervise QA/QC engineers, inspectors, coordinators, and subcontractors.
• Provide technical guidance and training to project teams on quality standards and procedures.
• Promote continuous improvement and quality awareness across project teams.

• Assist to implement, maintain and to continuously improve on the ISO certification and system in relate to ISO 9001, ISO 22301 and ISO 27001
• Assist to review ISO 9001, ISO 22301 and ISO 27001 related manual, policies, procedures, business contingency plan and specified requirements and ensure they are implemented and complied to
• Assist to manage, participate and ensure all quality control and assurance processes / activities are in compliance to Company's standard, SOPs and WIs and customer’s requirements
• Facilitate and support in the review of processes and workflow to improve operational effectiveness
• Coordinate external audits and monitor corrective and preventive measures
• Participate in project, work studies, work committees, company-wide promotional activities and continuous improvement initiatives
• Conduct regular audits and compliance checks to assess quality performance, identify areas of improvement and monitor the corrective and preventive measures
• Ensure that corrective actions taken are adequate and analyse quality records for adverse trends
• Liaise with internal and external parties on QMS related issue
• Gather and prepare data from audits, compliance checks or any other areas as requested for management reporting
• Support company’s business effort and projects for client engagement and support, participate in the tender bidding
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.
• Any other tasks as assigned by the supervisor

Requirement:

• Diploma or Degree in Science/Engineering from a recognized institution
• Preferably 2-3 years of work experience in Quality related work in the facilities management and/or engineering industry
• Preferably ISO 9001 Internal Auditor certified
• Preferably knowledge of Business Contingency Management System and Information Security System
• Proficient in MS Office applications
• Good written and verbal communication skills
• Resourceful and process good problem-solving skills
• Self-motivated and able to work well in a team
• Has a good safety mindset and displays good WSH behavior

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

The Associate SoftwareTesting Engineer will be responsible for the Software Test design andexecution for the applications under test and will closely work with the QAManager, Business/Functional Analyst and Project Manager through the ProjectLife Cycle. The individual should have a strong understanding of Agile andwaterfall models

• Experience in Software Development Life Cycle Process (SDLC) , Software Testing Lifecycle (STLC) ,Test Methodologies and defect life cycle.
• Knowledge and experience in analysing Software Requirement Specification and identifying and creating  the required test scenarios, test cases, test data and document traceability matrix to ensure sufficient test coverage.
• Experience in executing test cases and test plans to support the quality assurance activities throughout the software lifecycle.
• Able to perform defect reporting and verification of the fixes.
• Effective Communication with strong interpersonal skills and good analytical, problem solving skills.
• Healthcare domain knowledge.
• Experience in testing mobile apps.
• Able to conduct Test Readiness Review (TRR) to ensure readiness of the test phase.
• Experience in API testing using postman.
• Knowledge of SQL and scripting.
• Hands-on experience and expertise with test management tool.
• Development /scripting skills in programming languages which are compatible for Selenium WebDriver such as Java/C#/Python.
• Experience in Automation of Web Applications.
• Good Knowledge in using Version control Management tools such as Bitbucket, GitHub and sound understanding of the code review process.
• experience in manualtesting, with at least 2-3 years focused on Microsoft Dynamics CRM 365
• Strong knowledge of Dynamics CRM functionality, including sales, marketing, service, and custom modules.
• Analyse business requirements and translate theminto detailed test cases for Microsoft Dynamics CRM 365 applications
• Execute test cases manually, including functional, integration, and regression testing for Microsoft Dynamics CRM modules.
• Identify, document, and track defects/issuesfound during testing in defect management tools like Jira, Azure DevOps, etc.

Requirements

• Bachelors Degree in Computer science or related field 
• 5-10 years of Testing experience
• Effective Communication with strong interpersonal skills and good analytical, problem solving skills.
• Healthcare domain knowledge (good to have)
• Basic knowledge of automated testing tools and scripting is an advantage.
• Experience in testing integrations with other Microsoft technologies

Position Overview

We are seeking an experienced Test Engineer with a strong background in software quality assurance and Agile delivery. The successful candidate will be responsible for designing, executing, and improving test strategies across the development lifecycle to ensure the delivery of high‑quality, reliable, and secure software products.

You will work closely with developers, product owners, and business stakeholders to test early, test often, and uphold quality at every stage of the Agile process.

Key Responsibilities

Quality Engineering & Test Design

• Design, develop, and execute test strategies, plans, and test cases to ensure software quality throughout the Agile development lifecycle.
• Design and execute test cases based on acceptance criteria, ensuring new features meet defined quality standards.

Testing & Automation

• Contribute to the automation of test cases and continuous testing processes using relevant tools and frameworks.
• Perform manual and automated testing across functional, integration, system, and UAT stages.

Defect Management

• Identify, document, prioritise, and track defects through resolution.
• Collaborate closely with developers to triage issues, verify fixes, and ensure timely closure.

Agile Collaboration

• Work alongside developers and product owners to test early and frequently within each sprint.
• Ensure quality is maintained consistently throughout the Agile lifecycle.
• Support UAT efforts through preparation of evidence, test artefacts, and functional validation.

Documentation & Reporting

• Ensure test results, logs, and evidence are properly documented and audit‑ready.
• Produce clear, comprehensive, and structured test plans, test cases, and bug reports.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field.

Extensive professional experience with demonstrated expertise may be considered in lieu of formal qualifications.

• At least 5 years of experience in software quality assurance or testing roles within Agile teams.
• Proficient in manual and automated testing techniques, including unit, integration, system, and UAT testing.
• Experience with test automation frameworks and tools (e.g., Selenium, Cypress, JUnit, TestNG, or similar).
• Familiarity with Agile testing methodologies and continuous testing in CI/CD environments.
• Strong ability to collaborate with developers, business analysts, and users to ensure high‑quality deliverables.
• Highly proficient in writing detailed test plans, test cases, and bug reports with strong attention to detail.

What We Offer

• Opportunity to work on impactful public sector digital platforms.
• Team-first culture with collaborative Agile practices.
• Access to modern testing tools and cloud-based DevOps environments.
• Structured career progression and skills development support.

Based inSingapore, the QA Engineer (Intern) is responsible for ensuring the web &mobile applications are robust, conform to specifications, void of bugs, and usableto the end users.

What will you do

• Work closely with the software engineering team to ensure high quality across web and mobile applications.
• Develop, document, and execute comprehensive manual and automated test cases based on project requirements.
• Identify, record, and track bugs using industry-standard tools.
• Participate in design sessions and technical discussions to advocate for quality early in the development cycle.
• Assist in maintaining andextending our automation test suites (Selenium,Playwright, or similar).

What do we expect

• Currently pursuing adegree / diploma in Computer Science, Software Engineering, or a related technical field.
• Exposure to or interest in software testing methodologies and bug-tracking workflows.
• Basic proficiency in at least one programming language: Python, Java, TypeScript, or JavaScript.
• Familiarity with web technologies (HTML/CSS) and a curiosity about mobile app testing.
• A sharp eye for detail and a logical approach to problem-solving.
• Self-motivated, eagerto learn, and comfortable working in a fast-paced environment.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

The Director, Quality Assurance is primarily responsible for developing and implementing strategies for quality oversight across all Affiliate sites within Alcon's Quality & Regulatory Affairs. You will ensure compliance with quality standards, manage quality events, and oversee complaint handling.

Specifics Include:

• Lead and direct teams to develop and implement strategies for departmental success and alignment with company goal
• Ensure compliance with quality standards and drive continuous improvement initiatives
• Manage departmental resources and make key decisions
• Guide non-conformance investigations with a structured approach to root cause analysis and problem-solving
• Lead audit preparation and manage external audits by Health Authorities and Notified Bodies
• Oversee all Quality-related activities at the country level, ensuring compliance with regulatory standards and global requirements
• Oversee quality control activities for finished products and handle product complaints
• Develop and oversee processes for an effective Quality System, includingself-inspections, supplier qualifications, corrective and preventive action (CAPA) processes, and Standard Operating Procedure (SOP) compliance
• Promote a strong Quality Culture and work closely with commercial partners and leadership teams to drive compliance as a strategic business platform
• Ensure compliance with market authorization, Good Manufacturing Practice(GMP), International Organization for Standardization (ISO) 13485, Good Distribution Practice (GDP), and local requirements
• Review and approve documentation for medicinal products and medical devices
• Ensure Good Practice (GxP) suppliers are qualified and monitored, and manage market actions
• Adhere to GxP regulations by following SOPs, maintaining accurate documentation, and completing required training
• Contribute to the overall compliance of the organization through individual job requirements
• Lead quality reviews with leadership teams, oversee key quality indicators at both country and regional levels, ensure each country’s quality plans align with regional and global standards, and managing escalations to the Global Quality Compliance function
• Oversees monthly quality performance by tracking and submitting KQI metrics, managing quality risk assessments, preparing reports for the CSCQ Head, and maintaining ongoing surveillance to support business continuity
• Oversee the end‑to‑end complaint handling operations, including timely intake, assessment, follow‑up, and routing of technical complaints and Adverse Events for all Alcon medical device products, ensuring compliance with local and international regulatory requirements
• Drive a strong quality and compliance culture across the region by promoting best practices, ensuring consistent application of complaint handling processes, and supporting continuous improvement of quality systems
• Lead and develop the complaint handling team, providing guidance on investigations, overseeing case triage, and managing escalations such as product replacements and refund requests to ensure efficient and accurate resolution
• Ensures strong people and capability development by driving talent development and succession planning, managing direct reports’ performance and compliance, overseeing training completion, and providing ongoing leadership and mentorship to the team
• This role also requires regular regional travel to support country teams, oversee activities, and ensure consistent implementation of quality standards
  

Education:                      Bachelor’s Degree in Life Sciences, Pharmacy, Engineering or other scientific discipline

Languages:                     English Proficiency

       Knowledge/ Fluency of at least one other language preferred

Experience:

• Minimum 15 years of experience in Quality Assurance, 10 years of people leadership in the medical device industry with people management experience in a matrix environment.
• Experience working in a multinational company or across multiple countries in the APAC region.
• Proven track record of developing and implementing quality assurance strategies and programs.
• Strong understanding of regulatory requirements and industry standards related to quality assurance (e.g., ISO 9001, ISO 13485, GMP, QSD and other industry standards that may apply).
• Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve quality objectives.
• Analytical mindset with strong problem-solving skills, able to lead root cause analysis and CAPA initiatives.
• Broad understanding of global expectations of Health Authorities in the GxP regulated area.
• Exposure to manufacturing operations and /or quality assurance, country organizations or commercial operations.
• Knowledge and experience in forecasting software and demonstrated proficiency in Microsoft suites.

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

Alcon Careers

See your impact at alcon.com/careers

Responsibilities

• Set up from scratch a QA environment for an ERP software product in enterprise asset management and corporate property management. 

• Set up components necessary for various QA tests, including automated regression tests, smoke tests, integration tests, performance tests, vulnerability scans and regression tests. 

• Develop, document, execute and track test plans based on software requirements and technical specifications.

• Accurately record and clearly document actual results in relation to expected results

• Maintain organized records of test results and generate historical analysis of test results

• Document unexpected anomalies identified in testing, with instructions on how to reproduce the anomaly

• Assist in the development and refinement of product and software requirements.

• Communicate with the product and project teams on quality issues.

• Work with product and project teams to ensure that the software applications are fully tested.

Essential Skills and Experience

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• Experienced with QA tools, such as Selenium (in Java), Appium, Cucumber

• Familiarity with QA tools such as TestRails and JMeter is a plus

• Familiarity with CI servers such as Jenkins is a plus.

• Familiarity with issue trackers such as Jira or Gitlab is a plus.

• Familiarity with technologies: web applications, cloud services, virtual machines, security, HTML5, jQuery, mobile (iOS/Android).

• Familiarity with scanning tools such as Black Duck, OWASP Zap, OWASP Dependency Tracker, SonarQube is a plus.

• Relevant domain knowledge is a plus: Finance, Leasing, Procurement, Maintenance Management.

• Good communication skills.

• Strong interest in quality assurance and software engineering.

• Ability to work effectively in a dynamic working environment.

 Benefits:

• 16 hours of Flexi Timeoff

• Me Days: additional 3 days of annual leave for qualifying employees

• Engaging, fun & inclusive culture

• High performance recognition program and perks

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself! 

FSSC 22000 Certified Food Manufacturing Company

Looking for Quality Assurance Executive / Manager

Location: Pandan Area

Working Hours : Monday to Friday 8.30am to 5.30pm.

Candidate must be independent and initiative to ensure company adhere to food regulations and certifications requirements. Experience with ISO 22000/ FSSC 22000 requirements is preferred.