Total 630 quality assurance job vacancies in Quality Assurance / Control category in The Philippines

Key Responsibilities

• Define and implement comprehensive QA strategies, standards, and governance frameworks for ICT systems.
• Lead end-to-end testing efforts including functional, integration, system, regression, API, and performance testing.
• Design and develop automation frameworks using tools such as Selenium, Playwright, and Robot Framework.
• Integrate automated testing into CI/CD pipelines using tools like Jenkins, GitLab, Maven, and Docker.
• Collaborate with cross-functional teams including developers, product owners, and stakeholders to ensure quality delivery.
• Manage defect lifecycle, perform root cause analysis, and drive continuous improvement initiatives.
• Ensure compliance with security, regulatory, and government standards for ICT systems.
• Establish and monitor quality metrics, KPIs, and reporting dashboards.
• Lead and mentor QA teams, promoting best practices in Agile and Scrum environments.
• Support UAT, SIT, and production releases, ensuring system stability and reliability.

Technical Skills & Tools

• Automation & Testing Tools: Selenium, Playwright, Robot Framework, Cucumber, TestNG, Appium
• API & Performance Testing: Rest Assured, JMeter
• Programming Languages: Java, Python, TypeScript
• DevOps & CI/CD: Jenkins, GitLab, Maven, Docker
• Test Management & Collaboration: JIRA, TestLink, Confluence, Bitbucket

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field (MCA preferred).
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership or specialist role.
• Strong experience in ICT systems, enterprise applications, or government platforms.
• Proven ability to design scalable automation frameworks and drive test automation adoption.
• Experience working in Agile/Scrum environments with distributed teams.

• Provide control testing on critical functions and key AML/CFT/Sanctions/Fraud policies procedures, guidelines

• Proactively suggest suitable and relevant operational advisory to business units for key processes such as customer on-boarding and retention of customer relationships

• Identify regulatory risk and on AML/CFT requirements to assess impact on business segments

• Assist business units to operationalize and develop processes and controls to manage risks

• Review new business initiatives for compliance to AML/CFT governance requirements

• Conduct investigation into suspected ML/TF activities

• Review audit findings from internal & external reviews to assess adequacy of controls and facilitate formulation of corrective actions.

• Participate in strategic AML projects and initiatives to advise on AML controls

• Facilitate the gathering and provision of data/information to Management oversight

• Conduct Compliance Training to raise staff awareness on AML/CFT controls, trends and typologies

• Prepare regular management reports to raise their awareness on the risk areas and exposure

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

JOB SUMMARY

To assist the QA manager in ensuring best practices pertaining to the use of quality tools are driven into all areas of Jabil South, with primary focus on the manufacturing floor. Drive the training and proper use of quality tools at Jabil South. Recruiting of Quality Department staff. Planning for the future/defining the role of the QA Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Quality Management System (QMS) – Medical & Non Medical

• Support the establishment, implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with:

o Medical: ISO 13485, FDA 21 CFR 820, EU MDR (as applicable)

o Non Medical: ISO 9001, customer-specific requirements

• Ensure alignment of QMS processes with regulatory, statutory, and customer requirements.

• Assist in managing document control, ensuring controlled creation, review, approval, distribution, and archival of SOPs, work instructions, and quality records.

• Support internal and external audits (certification, regulatory, customer), including audit preparation, execution, and follow-up.

• Drive Corrective and Preventive Actions (CAPA), root cause analysis (RCA), and effectiveness verification.

• Monitor QMS performance indicators and support management review activities.

Supplier Quality Management

• Support qualification, evaluation, and ongoing monitoring of suppliers and contract manufacturers.

• Coordinate supplier audits, risk assessments, and performance reviews.

• Manage supplier-related issues including incoming quality, deviations, SCARs, and containment actions.

• Ensure supplier compliance with quality agreements, specifications, and regulatory requirements.

• Drive continuous improvement initiatives with suppliers to reduce defects, variation, and delivery risks.

MES & Shopfloor Quality Control

• Support quality integration with Manufacturing Execution Systems (MES).

• Ensure correct implementation of electronic batch records, quality checks, and traceability at shopfloor level.

• Monitor real-time quality data from MES to identify process deviations, trends, and nonconformities.

• Collaborate with manufacturing and engineering teams to enforce process discipline and data integrity.

• Support continuous improvement through data-driven quality insights from shopfloor systems.

Product Quality & Process Control

• Ensure effective product and process quality control throughout the manufacturing lifecycle.

• Support process validation, equipment qualification (IQ/OQ/PQ), and change control activities.

• Monitor incoming, in process, and final inspection activities to ensure conformance.

• Support nonconformance management, deviation handling, and risk assessment (FMEA).

• Drive yield improvement, defect reduction, and right first time initiatives.

• Participate in new product introduction (NPI), transfer, and scale-up activities.

Continuous Improvement & Risk Management

• Support implementation of Lean, Six Sigma, and risk-based thinking across quality and manufacturing processes.

• Analyze quality trends, KPIs, and customer feedback to identify improvement opportunities.

• Promote proactive quality mindset and prevention-focused approaches.

• Support cost of poor quality (COPQ) reduction initiatives.

People Management, Coaching & Leadership

• Assist Quality Manager in leading, mentoring, and developing quality engineers, inspectors, and technicians.

• Support resource planning, workload prioritization, and performance management within the quality team.

• Deliver or coordinate quality-related training to cross-functional teams.

• Foster a culture of accountability, ownership, and continuous improvement.

• Act as a role model for ethical behavior, compliance, and quality excellence.

Cross-Functional Collaboration

• Partner with Manufacturing, Engineering, Supply Chain, and Regulatory Affairs to ensure robust quality outcomes.

• Assist Quality Manager in cross-functional meetings, escalations, and decision-making forums.

• Support customer interactions related to quality issues, audits, and improvement initiatives.

• Monitor/evaluate level of involvement of QA Department activities and effects on F4, efficiencies and continuous improvement.

• Participate in planning long term/short term functions of the department to support Jabil.

• Manage all Quality Department operational metrics to drive continuous improvement.

• Plan/justify departmental budget.

• Evaluate/schedule/prepare training activities.

• Recruit, lead, coach, manage, QA Department staff.

• Evaluate effectiveness of the management system at Jabil South – improve as necessary.

• Drive profit loss issues to drive improvement of Jabil’s market position.

• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

• Comply and follow all procedures within the company security policy.

• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Proficient and knowledgeable in all areas related to the Quality Assurance function.

· Working knowledge of Statistical Process Control and PCB assembly process, results orientated attitude, achieve through team concept skills / activities.

· Strong knowledge of global and regional logistics operations and industry.

· Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.

· Strong knowledge of international direct and indirect taxes as well as global customs regimes.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· BA/BS preferred.

· 10 – 15 years experience in quality related field.

· Additional 2 – 5 years managerial experience.

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• The on-site team shall be overall responsible to ensure the quality outcomes of all works and services. The team shall conduct checks on works and services to demonstrate its effectiveness with established QMS, processes and compliance with contract requirements.

• Any other ad-hoc assignments assigned by the Management.

Job Requirement:

• Relevant qualifications from a recognized institute with minimum 3 years relevant experience.

CBM Pte. Ltd. is committed to safeguarding your personal data in line with the Personal Data Protection Act (PDPA). For more details, please refer to our Data Protection Notice for Job Applicants on our official website.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Key Responsibilities

1. QMS Implementation & Maintenance

• Develop, implement, and maintain the Quality Management System in line with ISO standards and regulatory requirements.

• Ensure proper documentation and control of quality manuals, procedures, SOPs, and work instructions.

• Maintain document control processes and ensure version control.

2. Compliance & Audits

• Plan and conduct internal quality audits.

• Support external audits, certification audits, and regulatory inspections.

• Ensure compliance with applicable quality standards and regulations.

3. Process Improvement

• Identify opportunities for continuous improvement within quality processes.

• Drive initiatives such as CAPA (Corrective and Preventive Actions).

• Monitor KPIs related to quality performance.

4. Training & Awareness

• Provide QMS training to employees.

• Promote a quality culture within the organization.

• Ensure staff understand quality procedures and compliance requirements.

5. Risk Management

• Support risk management activities (FMEA, risk assessments).

• Ensure quality risks are identified, documented, and mitigated.

6. Documentation & Reporting

• Maintain quality records and documentation.

• Prepare quality reports, audit reports, and management review inputs.

• Track quality metrics and improvement initiatives.

________________________________________

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Life Sciences, or related field.

• Certification in ISO 9001, ISO 13485, or Lead Auditor is preferred.

• Knowledge of quality tools (CAPA, Root Cause Analysis, FMEA, 8D).

________________________________________

Experience

• 3–7 years of experience in Quality Management Systems or Quality Assurance.

• Experience with internal/external audits and regulatory compliance.

• Familiarity with document control systems and QMS software.

________________________________________

Key Skills

• Strong knowledge of Quality Management Systems standards.

• Analytical and problem-solving skills.

• Excellent documentation and communication skills.

• Attention to detail and regulatory awareness.

________________________________________

Preferred Skills

• Experience in regulated industries (medical devices, pharmaceuticals, manufacturing, aerospace).

• Knowledge of Six Sigma, Lean, or continuous improvement methodologies.

What you'll be doing

• Developing and implementing effective quality control processes and procedures

• Conducting thorough inspections and testing of raw materials, work-in-progress, and finished products

• Analyzing data and generating reports to identify and address quality issues

• Collaborating with production and engineering teams to improve manufacturing processes

• Ensuring compliance with industry standards, regulations, and the company's quality management system

• Training and mentoring junior quality assurance personnel

• Continuously seeking ways to enhance quality and efficiency

What we're looking for

• Diploma / Degree in Mechanical Engineering or a related field

• Min 2 years of experience as a QA Engineer in the precision engineering or machining industry

• Experience in NADCAP processes is an advantage

• Excellent knowledge of quality control principles, methodologies, and best practices

• Strong technical aptitude and hands-on experience with a variety of testing and measurement equipment

• Proficiency in data analysis and report generation using relevant software tools

• Problem-solving and critical thinking skills to identify and resolve quality issues

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg 

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Duties & Responsibilities:

• Maintain and upkeep production/training/safety-related documentation.
• Maintain and upkeep receiving records/documents and request COAs from vendors.
• Coordinate with QA/QC department to ensure operation complies with food safety (e.g., FSSC/ISO) and all regulatory requirements (e.g., SFA).
• Ensure the retention samples arrangement, e.g., get from production, retention area arrangement, arrange to an external laboratory, and submit the analysis to QA for review.
• Assist in ensuring the products are traceable.
• Ensure production efficiency with minimal wastage.
• Assist in monthly pest control services.
• conduct daily inspection on receiving on raw materials, production, deliveries regulatory requirement add Halal
• Asist in food safety internal audit, customer audit, FSSC/ISO audit.
• Supporting in any ad-hoc duties as assigned by management from time to time.

Requirements:

• Minimum Diploma in Applied Science (Nutrition and Food Science) or related fields
• Basic food hygiene certification is an added advantage
• Minimum 1-year relevant working experience in food manufacturing
• Good interpersonal and communication abilities.
• Proficient in MS office e.g., Word, and Excel.

Working Hours:

• Monday to Friday – 8.30 am to 5.30 pm
• Saturday – 8.30 am to 12.00 pm

Transport provided from Kranji MRT Station

Lunch is provided in-house.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

The Director, Quality Assurance is primarily responsible for developing and implementing strategies for quality oversight across all Affiliate sites within Alcon's Quality & Regulatory Affairs. You will ensure compliance with quality standards, manage quality events, and oversee complaint handling.

Specifics Include:

• Lead and direct teams to develop and implement strategies for departmental success and alignment with company goal
• Ensure compliance with quality standards and drive continuous improvement initiatives
• Manage departmental resources and make key decisions
• Guide non-conformance investigations with a structured approach to root cause analysis and problem-solving
• Lead audit preparation and manage external audits by Health Authorities and Notified Bodies
• Oversee all Quality-related activities at the country level, ensuring compliance with regulatory standards and global requirements
• Oversee quality control activities for finished products and handle product complaints
• Develop and oversee processes for an effective Quality System, includingself-inspections, supplier qualifications, corrective and preventive action (CAPA) processes, and Standard Operating Procedure (SOP) compliance
• Promote a strong Quality Culture and work closely with commercial partners and leadership teams to drive compliance as a strategic business platform
• Ensure compliance with market authorization, Good Manufacturing Practice(GMP), International Organization for Standardization (ISO) 13485, Good Distribution Practice (GDP), and local requirements
• Review and approve documentation for medicinal products and medical devices
• Ensure Good Practice (GxP) suppliers are qualified and monitored, and manage market actions
• Adhere to GxP regulations by following SOPs, maintaining accurate documentation, and completing required training
• Contribute to the overall compliance of the organization through individual job requirements
• Lead quality reviews with leadership teams, oversee key quality indicators at both country and regional levels, ensure each country’s quality plans align with regional and global standards, and managing escalations to the Global Quality Compliance function
• Oversees monthly quality performance by tracking and submitting KQI metrics, managing quality risk assessments, preparing reports for the CSCQ Head, and maintaining ongoing surveillance to support business continuity
• Oversee the end‑to‑end complaint handling operations, including timely intake, assessment, follow‑up, and routing of technical complaints and Adverse Events for all Alcon medical device products, ensuring compliance with local and international regulatory requirements
• Drive a strong quality and compliance culture across the region by promoting best practices, ensuring consistent application of complaint handling processes, and supporting continuous improvement of quality systems
• Lead and develop the complaint handling team, providing guidance on investigations, overseeing case triage, and managing escalations such as product replacements and refund requests to ensure efficient and accurate resolution
• Ensures strong people and capability development by driving talent development and succession planning, managing direct reports’ performance and compliance, overseeing training completion, and providing ongoing leadership and mentorship to the team
• This role also requires regular regional travel to support country teams, oversee activities, and ensure consistent implementation of quality standards
  

Education:                      Bachelor’s Degree in Life Sciences, Pharmacy, Engineering or other scientific discipline

Languages:                     English Proficiency

       Knowledge/ Fluency of at least one other language preferred

Experience:

• Minimum 15 years of experience in Quality Assurance, 10 years of people leadership in the medical device industry with people management experience in a matrix environment.
• Experience working in a multinational company or across multiple countries in the APAC region.
• Proven track record of developing and implementing quality assurance strategies and programs.
• Strong understanding of regulatory requirements and industry standards related to quality assurance (e.g., ISO 9001, ISO 13485, GMP, QSD and other industry standards that may apply).
• Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve quality objectives.
• Analytical mindset with strong problem-solving skills, able to lead root cause analysis and CAPA initiatives.
• Broad understanding of global expectations of Health Authorities in the GxP regulated area.
• Exposure to manufacturing operations and /or quality assurance, country organizations or commercial operations.
• Knowledge and experience in forecasting software and demonstrated proficiency in Microsoft suites.

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

Alcon Careers

See your impact at alcon.com/careers

• Manage the full spectrum of Quality Assurance and Quality Control activities, including equipment buy‑off (IBO and CBO) requirements and timely closure of internal and external CARS.
• Continuously review and update QA systems, workflows, and documentation; spearhead improvement initiatives to drive performance beyond compliance with standards.
• Drive supplier quality performance through audits, qualification, and re‑certification of vendors, supporting the company’s supply chain development efforts.
• Compile weekly and monthly QA reports, ensuring clear communication of quality performance and improvement actions across teams.

Requirements:

• Diploma in Mechanical, Production, or Mechatronics Engineering.
• At least 3 years of QA experience in a manufacturing environment.
• Proficient in metrology tools and techniques (e.g., Vernier Caliper, Micrometer, Height & Depth Gauge, Profile Projector, Gauge Block, Smart Scope) and problem‑solving methods such as 8D discipline, FMEA, and QC data analysis tools.
• Strong communication skills, detail‑oriented, proactive, and able to drive quality improvement programs independently while working effectively in a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• 5-Day Work Week: Mondays – Fridays , 8:30am to 6:00pm

• Location: East

• Basic Salary: Up to S$4,200 (commensurate with experience)

• Industry: Healthcare

A leading healthcare provider is seeking a Quality Management Executive to support and drive quality improvement initiatives, patient safety standards, and regulatory compliance across its operations.

Job Responsibilities:

• Manage incidents, customer feedback and complaints, ensuring timely resolution and implementation of preventive measures

• Identify and assess risks to patient safety and quality of care

• Develop strategies to mitigate risks and enhance clinical quality and patient safety outcomes

• Monitor, analyse and evaluate data to assess effectiveness of quality programmes and initiatives

• Collaborate with internal stakeholders and external consultants to achieve and maintain certifications

• Support implementation of healthcare regulatory requirements, including data protection and health information policies

• Work with cross-functional teams to review and improve healthcare processes, workflows and procedures

• Track and maintain quality indicators (productivity, customer satisfaction, incidents, feedback) and prepare management reports

• Maintain document control and oversee organisation-wide documentation inventory

• Manage and track external correspondences with regulatory bodies

Job Requirements:

• Min. Diploma in any discipline

• Min. 3 years of relevant experience in quality management, preferably within the healthcare sector

• Experience in quality assurance, quality improvement, patient safety, and/or personal data protection

• Sound knowledge of statutory regulations and healthcare-related guidelines across all areas of healthcare operations

• Exposure to Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) will be advantageous

Looking for a change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225| Mobile no.: 89038330

Job Description & Requirements

The Quality System / QC Engineer is responsible for maintaining and improving the Quality Management System (QMS) and ensuring Product Quality through inspection, testing, and continuous improvement activities. The role ensures compliance with ISO 9001, ISO 14001, and ISO 45001 standards, customer requirements, and regulatory guidelines while supporting operational excellence.

________________________________________

Key Responsibilities

1. Quality Management System (QMS)

• Maintain and improve the Quality Management System in accordance with ISO 9001 / IATF 16949 / ISO 13485 (as applicable).

• Create and update Work Instructions, Procedures, Process Flow charts, Control Plans, and FMEA documents.

• Control and manage all QMS documents, including customer drawings, specifications, and procedures.

• Coordinate and conduct internal audits for ISO 9001, ISO 14001, and ISO 45001.

• Support customer audits and certification audits.

• Monitor corrective and preventive actions (CAPA) and ensure timely closure.

• Ensure compliance with customer-specific requirements.

• Cross-Functional Collaboration - Work closely with Planning, Production, R&D/Engineering Team

________________________________________

2. Quality Control (QC) Operations

• Supervise and manage QC Inspectors in their daily activities on the production floor.

• Establish and monitor incoming, in-process, and final inspection activities on the production floor.

• Review incoming, in-process, and final inspection reports, ensuring proper documentation and record retention in the system.

• Track and monitor in-coming and final outgoing product yield

• Manage non-conforming materials and disposition activities.

• Establish Statistical Process Control (SPC) and monitor process capability (Cp, Cpk).

• Analyze process data to identify trends, variations, and improvement opportunities.

• Drive root cause analysis and corrective actions report for process-related quality issues or customer complaints.

• Support new process introduction (NPI)

• Provide guidelines and training to QC Operators

Our client is a North American-headquartered, growth-stage deep-tech company operating in advanced photonics and semiconductor-related manufacturing environments. The organization is transitioning from technology validation and early commercialization into global manufacturing scale-up, with operations spanning Asia and North America. As the company scales its product deployment, supplier network, and manufacturing footprint, product quality, reliability discipline, and formal quality governance are becoming critical to commercial success, customer confidence, and long-term scalability. The company is now establishing its first global Quality, Reliability and Assurance leadership function. This role will define, build, and institutionalize quality systems, standards, and operating discipline across the organization.

Global Head, Quality, Reliability and Assurance | 0 - 1 Global Quality Build Mandate

Reporting directly to the Chief Executive Officer

Work Location: Singapore

Regular international travel required as part of global mandate

ABOUT THE ROLE

This is the first global Quality, Reliability and Assurance leadership hire.

The role requires one person who has done both:

A.  Personally built and implemented formal quality systems (including ISO frameworks) in a scaling manufacturing or technology environment

B.  Personally owned product quality and reliability outcomes in a real production and supplier ecosystem

This role is NOT suited for leaders who have primarily operated within mature, steady-state multinational environments maintaining established quality systems. It requires a hands-on 0 - 1 builder who can create structure from ambiguity, establish discipline where it does not yet fully exist, and elevate the organization's quality maturity without compromising speed, pragmatism, or stakeholder alignment. The successful candidate will build the company’s global quality assurance framework & foundation from the ground up, drive adoption across functions, and act as the senior quality authority for the business globally - while simultaneously owning product quality performance and reliability outcomes.

MANDATE AND ACCOUNTABILITY

1.   Global Quality Assurance System Build, Certification and Institutionalization (Primary Focus ~35 - 40%)

This function will serve as the backbone of the company’s Quality Assurance framework, ensuring system integrity, compliance, and process discipline globally.

• Build and implement the company’s first global Quality Management System (QMS) from ground up
• Lead ISO establishment and certification readiness, including ISO9001 (initial build and certification), ISO14001 and other relevant standards as required
• Define global quality policies, SOPs, governance standards, and escalation pathways
• Establish structured CAPA, root cause analysis, audit, and compliance disciplines
• Build a quality operating rhythm that can scale across geographies, teams, and external partners

This role goes beyond system administration. The successful candidate will design, implement, and institutionalize a global quality system that is adopted, enforced, and sustained across the organization.

2.   Product Quality and Reliability Ownership(Critical ~30 - 35%)

• Own the quality and reliability agenda for the company’s products across development, manufacturing, and post-release performance
• Drive defect reduction, failure analysis, corrective action, and reliability improvement
• Partner closely with R&D, engineering, and manufacturing to embed quality into design, qualification, release, and change control
• Ensure quality decisions are grounded in product performance, NOT only documentation or audit readiness

Product quality is the priority focus of this role. Customer quality, supplier quality, incoming, in-process, and outgoing quality all matter, but the centre of gravity is product quality.

3.   Supplier and Contract Manufacturing Quality Governance (~20 - 25%)

• Build and enforce supplier quality standards across a globally distributed external manufacturing and supplier network
• Drive quality alignment with contract manufacturers and key suppliers across multiple countries
• Implement practical controls for incoming quality, process quality, outgoing quality, and supplier corrective actions
• Escalate and resolve quality breakdowns across external manufacturing partners without compromising business credibility

This role requires someone who is comfortable operating in outsourced and contract manufacturing environments, NOT only within captive factory settings.

4.   Change Leadership, Stakeholder Influence and Quality Culture (Cross-functional)

• Educate internal stakeholders on quality expectations, trade-offs, and quality risk through a business lens
• Challenge requests, timelines, or decisions that compromise product integrity, customer trust, or company reputation
• Influence cross-functional leaders firmly and credibly, including senior stakeholders where necessary
• Drive adaptability, process discipline, and buy-in in an organization that is still building its quality maturity
• Foster a culture of quality excellence while maintaining pragmatism, speed, and operational effectiveness in a scaling environment

MUST-HAVE REQUIREMENTS

1.     0 - 1 Quality Build Experience

• Personally built or materially established a formal Quality Management System (QMS) from the ground up
• Proven experience leading ISO 9001 and ISO 14001 implementation from initial build stage across multiple sites, NOT merely inheriting and maintaining certification
• Experience establishing quality processes, governance, documentation, audit readiness, and operating discipline in a scaling, early-stage environment

2.    Product Quality and Reliability Depth

• Strong track record owning product quality and reliability in semiconductor, photonics, electronics, or other high-precision manufacturing environments
• Hands-on experience in failure analysis, root cause investigation, defect reduction, and reliability testing improvement
• Strong command of quality and reliability methodologies including FMEA, CAPA, Six Sigma, Structured problem-solving framework

3.    Supplier Quality and Contract Manufacturing Experience

• Experience managing quality in outsourced, supplier-driven, or contract manufacturing environments
• Ability to work across geographically dispersed suppliers and manufacturing partners
• Demonstrated capability to enforce standards externally, not only internally

4.    Leadership and Experience

• Master’s degree or PhD in Engineering, Quality, Reliability, or a related technical discipline
• Minimum 15 years of relevant quality, reliability and assurance (QRA) experience
• Minimum 8 years in leadership roles
• Experience in semiconductor, photonics, optoelectronics, or similarly complex manufacturing environments
• Demonstrated ability to build or lead global / multi-sites quality teams, install structure, and raise capability in environments that are not yet mature
• High personal energy, strong execution drive, and willingness to operate hands-on rather than through hierarchy alone

5.    Stakeholder Strength and Personal Credibility

• Strong enough to challenge the status quo and push back on decisions that are not feasible or quality-sound
• Able to influence cross-functional stakeholders across engineering, manufacturing, and supply chain through judgement, credibility, and commercial understanding rather than compliance language alone
• Able to balance firmness with practicality, and business acumen with integrity
• Demonstrated ability to drive change across diverse regions and cultures

SUCCESS PROFILE

• A builder with the ability to create systems from zero personally - not a caretaker
• A product-quality-led QRA leader, not a compliance-only leader
• Credible with engineers, manufacturing teams, and suppliers
• Firm enough to challenge poor decisions, yet practical enough to drive adoption
• Comfortable operating across geographies and willing to travel as required
• High in execution intensity, with a hands-on operating style
• Able to build quality maturity without introducing unnecessary bureaucracy

NOT SUITABLE FOR THIS ROLE

• steady-state quality leaders from highly mature multinational systems
• audit-heavy or documentation-heavy quality professionals without deep product quality ownership
• leaders without hands-on ISO build experience
• highly corporate senior executives who are unwilling to roll up their sleeves
• technically strong specialists who cannot influence stakeholders or lead organizational change
• Highly hierarchical leaders who are not willing to operate hands-on

Only shortlisted candidates will be notified.

EA: PrimeStaff Management Services Pte Ltd| 95C5411

EAP: Consultant’s name | Jenn Tan |R1106595

• Serving as technical expert to support production and resolve manufacturing issues.
• Supporting engineering changes, deviation request, training, qualification and update procedures.
• Streamline process through supporting continuous improvement and automation implementation.
• Providing support on improvement activities through workflow and digital tools.
• Ad hoc duties

Requirements:

• Min Diploma in Engineering
• Min 1-2 years of experience in production/manufacturing
• Able to think out of the box with strong desire to learn and a great teammate.
• Good communication skills

Interested & qualified applicants, please forward your latest CV to fion@pnnacle.com.sg

Join a globally recognised specialty chemicals organisation with a strong footprint in innovation, sustainability, and high-performance ingredients. With decades of expertise and a collaborative culture, this company offers a stable and rewarding environment for individuals looking to build a long-term career in chemical manufacturing.

What You’ll Enjoy

• Competitive salary package: Up to $3,000 basic + $700 fixed allowances
• Additional overtime pay and meal allowances when extra hours are required
• Company transport provided at designated point for work location at Jurong Island
• Permanent role with AWS and Variable Bonus
• Structured training and development opportunities
• Exposure to international quality standards and advanced laboratory practices
• Supportive team environment within a reputable multinational company

Your Role

As a Quality Control Analyst, you will play a key role in ensuring product quality and compliance across the manufacturing process. Your responsibilities include:

• Conducting routine QC analysis on raw materials, in-process samples, and finished products to support production operations
• Accurately documenting and maintaining QC data in line with site QA standards
• Performing non-routine testing, including investigations related to customer or supplier feedback
• Handling equipment calibration and maintaining proper calibration records
• Collaborating with internal teams to ensure timely communication of results
• Supporting investigations for out-of-specification (OOS) results and ensuring proper documentation
• Adhering strictly to Safety, Health & Environment (SHE) and Quality Assurance procedures
• Contributing to a safe working environment for yourself and your team
• Assisting in onboarding and training of new team members

What We’re Looking For

• Background in Chemistry or Chemical Manufacturing (Diploma or Degree)
• Strong interest in laboratory work and quality assurance within a manufacturing setting
• Detail-oriented with the ability to follow procedures and analytical methods precisely
• Good communication skills and a team-oriented mindset
• Comfortable working on a permanent 12-hour day shift schedule
• Willingness to support overtime when required, especially during critical production periods

This opportunity is well-suited for individuals looking to gain hands-on experience in a structured manufacturing environment, including those at the early stages of their career or seeking to deepen their technical expertise.

Apply Now

Interested candidates are invited to submit their CV in MS Word format to: weiyan@triton-ai.com

Reg No.: R1983718
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