Total 636 quality assurance job vacancies in Quality Assurance / Control category in The Philippines

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The role is critical to scale and transform IT toward more agile and nimble delivery in the increasingly digital business environment. He/she is responsible to establish and maintain strong SDLC and software quality practices, cultivate and lead the right culture and mindset toward ensuring good quality, robust risk management and compliance. He/she is also pivotal to cultivate and evolve toward increasingly more cross-functional collaboration and improving user experience across IT and Business.

Responsibilities

• Develop and maintain deep working knowledge of the end-to-end SDLC, including governance structure, decision authorities, sign-off points, escalation paths, and tools. Act as a single point of clarity on how SDLC governance operates across PMO, Architecture, IT Risk & Security, Application, Technology, and Operations teams, ensuring shared understanding and consistent application.
• Proactively assess alignment between documented SDLC standards and actual delivery practices, considering organizational culture, risk appetite, regulatory expectations, and delivery maturity. Clearly explain why governance controls exist, how they should be applied, and when flexibility is appropriate.
• Champion a quality- and risk-aware delivery culture, balancing governance rigor with agility, and helping teams navigate governance expectations without creating unnecessary friction.
• Implement and operationalize processes and controls related to SDLC, including but not limited to sign-off processes / workflow, checklists, templates, and procedures, managing / coordinating with the systems involved in the process.
• Assist IT audits / inspections related activities pertaining to SDLC governance and processes adherence.
• Works with project or implementation team to establish quality assurance plan, approach, and cadences.
• Works with project or implementation team to monitor adherence to SDLC governance, manage and track resolutions of any non-compliances discovered.
• Provide clear direction and leadership when resolving SDLC non‑compliances, conflicting stakeholder priorities, or ambiguity in governance interpretation, ensuring focus on outcomes that matter most to the organization, balancing speed, quality, risk, and regulatory compliance, and driving timely decision-making where trade-offs are required.
• Actively listen to delivery teams, stakeholders, and auditors to understand pain points, constraints, and improvement opportunities in SDLC processes, tools, and ways of working.
• Demonstrate strong ability to synthesize feedback, data, and observations into pragmatic, prioritized improvement recommendations.
• Facilitate constructive feedback loops (e.g., retrospectives, post-implementation reviews, audit debriefs) and translate insights into actionable enhancements to SDLC processes, governance artefacts, tooling, and delivery practices.
• Lead continuous improvement initiatives by evaluating effectiveness of existing processes and tools, piloting changes where appropriate, promoting and driving adoption through clear communication and change management.
• Design and deliver practical, role-based training and coaching, moving beyond awareness to build real capability and ownership within teams
• Represent IT delivery assurance and lead walkthrough of all SDLC related governance artefacts as required.

Requirements

• Minimum 10 years experiences in performing IT project management, test management, quality assurance, and/or IT audit functions.
• Strong proficiency and knowledge in good project management, test management, and software development practices.
• Strong analytical skill, detail-oriented, and result-driven, with ability to manage team.
• Strong ability to guide, and coach QA / project teams, and delivery stakeholders on SDLC expectations, quality practices, risk management, and compliance requirements, adapting guidance based on team maturity and context.
• Proactive and has good interpersonal, communication, and stakeholder management skills.
• Bachelor’s degree in computer science, information technology, or information system management
• Certifications in Project Management Professional (PMP), COBIT, CISA are highly preferred.
• Has good knowledge and working experience with SDLC collaboration tools (such as JIRA/Confluence) and IT Service Management. Good understanding & experience on administration / configurations of such tools are highly preferred.
• Has good knowledge on Agile, Lean Management, and DevOps practices
• Has good familiarity with Insurance Industry and relevant regulatory requirements, such as MAS TRM Guidelines, LIA/GIA Guidelines, and Cyber Security

Key Responsibilities:

• Develop and execute a detailed plan for enhancing product quality, in alignment with the company’s strategic goals and vision.
• Guide and lead in different teams to identify and analyze root causes of quality issues.
• Design and implement corrective and preventive measures to prevent future quality challenges.
• Supervise and document product quality metrics to monitor developments and pinpoint areas needing enhancement.
• Carry out inspections and evaluations to detect and rectify potential quality threats.
• Cooperate with vendors to ensure their products comply with our quality standards.
• Work alongside various divisions, including engineering, manufacturing, classification societies, and suppliers, to maintain uniform quality throughout the product lifecycle.
• Keep updated of the latest quality enhancement methodologies and tools.
• Monitor and analyze warranty data for reporting, implement changes to new products, and drive continuous enhancement.
• Recognize and communicate process and product enhancements.
• Persistently seek to identify and mitigate areas of quality risk before they affect the vessel.
• Provide regular communications and reports to key internal stakeholders.
• Uphold high quality standards and cost control within financial constraints.
• Facilitate customer familiarization with our products.
• Occasionally travel to the vessels’ operational regions to conduct fact-finding on their operations and the acceptance of our products.
• Communicate proficiently by actively listening, clearly conveying information, and offering constructive feedback at all staff levels while fostering trust through authentic, respectful, and dependable interactions.
• Liaise with shipyard personnel and management to uphold product quality, and cultivate key relationships with partners, clients, contractors, suppliers, and official entities.
• Negotiate on the company’s behalf, accepting practical compromises when needed, while building a robust network of industry suppliers and subcontractors.
• Oversee quality improvement documentation, comprehend vessel specifications and classification regulations, manage warranty claims, and pursue continuous personal and professional growth, demonstrating accountability for objectives.

Qualifications:

Education & Professional Qualification:

- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems (ISO9001,ISO14001&ISO45001)
- Experience in application of RCA methods, investigation techniques
- Proven ability and experience in developing and implementing management systems (ISO9001,ISO14001 & ISO 45001) in organizations.
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures, checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience

Professional Experience:

- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore), heavy fabrication, process plants, etc.

- Minimum 5 years’ experience in QA-QC Manager role

- Proved auditing experience & capability in preparing and implementing quality assurance policies, procedures/plans/instructions

- Strong management practices and techniques

- Very good analytical and interpersonal skills

- Strong knowledge of safety and environmental practices related to industry

- Good knowledge of marine, oil & gas industry standards/ codes/ regulations

Computer Skills:

- Good knowledge of MS Office and web applications

JOBDESCRIPTION

To ensure appropriate quality management system in thecompany, to meet all regulatories' and customers' requirements.

• Ensure and establish an appropriate quality management system to meet customers' and authorities' requirements following appropriate guidelines.
• Ensure the Quality Culture Program is carried out.
• Ensure department target and schedule, and company target is met.
• Ensure preparation of GMP and product-related documentation and review.
• Ensure Change Control, Events (Deviations and Incidents) DIR, OOS, OOT, and complaint investigation and resolution and review.
• Ensure validation activities and quality risk assessment execution as per requirement.
• Ensure execution of qualification activities and review.
• Approval of Product release or rejection (Product Status Note).
• Ensure GMP training executions as per requirement.
• Approval of supplier and external contractor.
• Involved in internal and supplier audits.
• Ensure execution of cleaning studies/validation activities.
• Assist in handling all customers' requirements for questionnaires, declarations, statements, etc.
• Ensure the sales quality requirement of customers is met.
• Assist in correspondence, notification, and communication with customers via e-mail and/or conference calls.
• Ensure proper and smooth Technical transfer of new product.
• Ensure smooth customer and regulatory audits/inspection.
• Ensure mock recall or recall execution.
• Ensure timely implementation of CAPAs and their effectiveness monitoring.
• Involve in Q&CM (HQ-QA) documents review and discussion for improvement of QMS in the company.
• Any other QA department job assigned by the Head of the Quality Division.

REQUIREMENTS

·      Universitydegree in chemical related field.

·      Minimum5 years of QA related working experience.

·      GMPexperience in pharmaceutical field is preferred.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• To assist the Quality Manager in providing leadership for the Healthcare Hub in Pharmaceutical quality related matters to ensure that the facility is in compliance with Good Manufacturing Practice (PIC/S Guide to GMP) / Good Distribution Practice, ISO 13485 requirements, IATA CEIV Pharma requirements and other applicable regulatory and customer requirements.
• Controlled Drugs (CD) License Holder. Shall be responsible to handle CD and to keep record of movements of CD in CD Register in accordance to Misuse of Drugs Regulations
• Keeps the healthcare hub updated with any changes in the regulatory requirements for license applications, renewal and other regulatory matters.

QMS Maintenance and Administration

• Ensure effectiveness and sustainability of Quality Management System in Healthcare Hub
• Ensure proper development and maintenance of local quality documentation system and control including review and approval of SOPs, work instructions, and batch records
• Ensure handling of pharmaceutical products adheres to QMS and customer and regulatory requirements.

Audits and Certifications

• Second point of contact for customer audit / regulatory audit / certification body audit
• Resolve audit (internal and external) findings to ensure continual improvement and closure of audit

Requirements:

• Bachelor’s Degree in Pharmacy
• 3 years’ experience in the administration, compliance and maintenance of Quality Management System

Job ID: L89868VV

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street#08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Job Summary

Develop and execute comprehensive test cases to validate software functionality and quality. Perform manual, functional, regression, and exploratory testing to identify defects and ensure product reliability. Report and document technical issues clearly to support timely resolution. Prepare and maintain detailed testing documentation to support quality assurance processes.

Responsibilities

• Develop and execute detailed test cases to validate software features and performance
• Perform manual testing to verify software functionality against requirements
• Conduct functional testing to assess specific features and workflows
• Execute regression testing to ensure new changes do not impact existing functionality
• Carry out exploratory testing to identify unexpected issues and improve product robustness
• Report and document technical issues with clear descriptions to facilitate debugging and resolution
• Prepare and maintain comprehensive testing documentation to support quality assurance and audit requirements
• Collaborate with development and product teams to ensure software meets quality standards

Preferred competencies and qualifications

• Currently pursuing or graduated with a degree in Computer Science or a related field
• Previous experience in Quality Assurance or software testing roles is advantageous
• Familiarity with Jira or similar issue tracking tools is a plus
• Prior hands-on testing experience is beneficial

Quality Executive (Food Operations)

• Conduct hygiene inspections and product quality assessments to uphold strict safety standards.

• Oversee and ensure proper cleaning, sanitation, pest control, and production practices.

• Verify that microbiological testing and laboratory analyses comply with company policies and regulatory requirements.

• Manage customer feedback and product rejections, and coordinate correctiveand preventive measures.

• Assist in preparations for SFA inspections, as well as internal and externalaudits.

• Keep quality documentation accurate, complete, and up to date.

• Collaborate with cross-functional teams to drive quality and continuous improvement initiatives.

• Carry out any other ad-hoc tasks assigned by the Manager.

Job Requirements:

• Nitec, Diploma, Advanced Diploma, Graduate Diploma, or Degree in Food Science & Technology

• Knowledge of SFA regulations, FSMS and documentation standards will be helpful.

• Detail-oriented, hands-on, and able to follow instructions with precision.

• Capable of working in a fast-paced setting while managing multiple taskseffectively.

• Strong teamwork and communication abilities.

• Training will be provided for fresh graduates.

Calibration Quality Engineer with experience in electrical calibration, thermal mapping, and quality compliance systems. Strong understanding of ISO/IEC 17025 requirements, including laboratory quality management, traceability, documentation control, and technical competence. Experienced in measurement uncertainty evaluation , calibration procedures, and generating compliant calibration reports. Skilled in troubleshooting instruments, maintaining standards, and supporting audits to ensure accuracy, reliability, and regulatory compliance.

Primary Responsibilities

- Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

- Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

- Discuss inspection results with those responsible for products and recommend necessary corrective actions

- Discard or reject products, materials and equipment not meeting specifications

- Maintain records of testing, information and various metrics such as number of defective products per day etc.

- Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

- Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

- NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

- Proficient in MS Word, Excel, Outlook etc.

Working hours:

Mon to Fri: 8:30am to 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Introduction

ASML supports the semiconductor industry’s ongoing quest for producing faster, smarter and more energy efficient chips. We are a young, dynamic, international and highly skilled workforce. ASML creates the systems that the lithography industry needs to achieve its goals. This can only be accomplished with a strong support of our suppliers.

Are you an engineer who is challenged by managing the quality performance of suppliers in a high tech-low volume environment, specialized in electrical, mechanical, chemical or optical engineering?

Job Mission

As Senior General Quality Specialist, you are responsible for the quality and operational performance of a selected number of suppliers. You work with suppliers on performance monitoring, solve technical issues and drive technical process improvements, for example quality and yield improvement, process control, cycle time reduction, risk analysis and reduction. You work closely together with the supplier team,, the logistics account manager, the procurement account managers , and New Product Supply Chain Engineers from ASML. Depending on the complexity and exposure of the account, you are member of the Supplier Account Team. Main areas of interest are material availability, process optimization and supplier development.

Job Description

• Responsible for the entire Quality and Technical process performance for suppliers and their n-tier suppliers.

• Monitor, review and drive supplier quality performance from incidents to structural improvement

• Contribute to supplier development (e.g. implementing SPC, lean, FMEA, operational excellence at suppliers or n-tier suppliers).

• Optimize manufacturing processes at suppliers by improving quality, testing and qualification infrastructure

• Drive yield improvements and process improvements at suppliers. Actively participate in improvement project at suppliers (cycle time reduction, cost of goods reduction).

• Carry-out analysis of quality issues and drive technical solutions needed during material availability escalations.

• Support implementation of hardware changes at suppliers.

• Build-up and develop technical competences within ASML (SPC, lean manufacturing, FMEA, operational excellence) to drive and support operational excellence at suppliers.

• Limited travel, depending on assigned supplier base.

Education

Bachelor or Master degree in mechanical or industrial engineering.

Experience

• 5 – 15 years relevant work experience in a similar role

• Experience with supply chain processes in production environment, eg. Six sigma, lean, etc.

• Experience in improvement projects in supply chain, preferably in High-tech industry

• Experience in relationships with suppliers

Personal skills

• Excellent communication skills

• Convincing/negotiation skills

• Relationship builder (internal and external)

• Pro-active attitude

• Strong analytical skills

• Ability to switch between complex matters and high-level conclusions.

• Understanding of manufacturing technology

• Result oriented, hands-on mentality

• Fluent in English

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )