Total 211 customer experience manager job vacancies in Quality Assurance / Control category in The Philippines

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist in preparing, organising, and maintaining audit-ready documentation
• Support the development and updating of Standard Operating Procedures (SOPs)
• Ensure business processes are clearly documented, structured, and consistently maintained
• Identify gaps, missing records, or inconsistencies in documentation
• Coordinate with internal teams to gather required supporting evidence and information
• Maintain proper version control and accuracy of all process documentation
• Support internal audit preparation activities and documentation checks
• Help standardise templates and documentation formats across teams
• Convert unstructured workflows into clear, step-by-step process documents
  

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Strong analytical thinking and ability to work with structured information
• High attention to detail and accuracy in documentation
• Ability to work independently under pressure and meet tight deadlines
• Strong organisational and time management skills
• Excellent written communication skills
• Comfortable handling large volumes of information and documentation
• Ability to stay consistent with repetitive but critical documentation work
• Proactive mindset with strong problem-solving ability

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Location: Singapore

Employment Type: Full-Time

About The Company

We are a leading marine and offshore services provider specializing in ship repair, shipbuilding, vessel maintenance, marine engineering, and offshore projects. We are seeking a motivated and experienced Assistant QA Manager to support our Quality Assurance function and ensure compliance with industry standards, customer requirements, and regulatory obligations.

Job Summary

The Assistant QA Manager will assist in managing the Quality Assurance system, ensuring that all marine engineering, ship repair, fabrication, and offshore activities meet established quality standards. The role involves supporting audits, inspections, process improvements, and quality control initiatives across operations.

Key Responsibilities

Quality Management System

• Assist in maintaining and improving the Quality Management System (QMS) in accordance with ISO 9001 and company requirements.
• Ensure compliance with customer specifications, classification society requirements, and applicable marine regulations.
• Support document control activities, including procedures, work instructions, and quality records.

Audits & Compliance

• Plan and conduct internal quality audits.
• Support external audits by customers, certification bodies, and regulatory authorities.
• Monitor corrective and preventive actions (CAPA) and verify effectiveness.

Quality Assurance & Inspection

• Review inspection and test plans, quality procedures, and technical documentation.
• Coordinate with project teams, production, and QC inspectors to ensure quality requirements are met.
• Monitor fabrication, welding, piping, mechanical, and electrical works for compliance with standards and specifications.

Qualifications

• Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, Industrial Engineering, or related discipline.
• Minimum 3 to 5 years of QA/QC experience in shipbuilding, ship repair, offshore, marine engineering.

Technical Requirements

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with marine and offshore industry standards.
• Experience with welding inspections, fabrication processes, and quality documentation.
• Knowledge of classification society requirements such as: Lloyd's Register; DNV Bureau Veritas; ABS.
• CSWIP 3.1 TWI Welding Inspector Certification preferred

Salary:   SGD3,000.00 to 3,500.00

Interested candidates are invited to submit their updated resume, certifications, and expected salary for consideration.

1. Food Safety & Quality Management System

• Develop, implement, maintain, and continuously improve Food Safety Management Systems (FSMS) including HACCP, GMP, ISO 22000, SFA regulatory requirements, and internal quality procedures.
• Ensure all food manufacturing operations comply with company food safety policies, customer requirements, and regulatory standards.
• Review and update SOPs, work instructions, hygiene procedures, CCP records, and quality documentation regularly.

2. Production & Operational Oversight

• Work closely with Production team to ensure daily operations comply with food safety, hygiene, and quality requirements.
• Perform routine production floor inspections to ensure proper housekeeping, hygiene practices, operational discipline, and process control.
• Hands-on understanding and operation of food processing and packaging machinery to ensure proper cleaning, sanitation, maintenance awareness, and operational compliance.
• Monitor production processes including thawing, marination, mincing, packing, labeling, metal detection, temperature control, storage, and dispatch operations.
• Assist production team in troubleshooting process deviations, hygiene issues, and operational non-conformities.

3. Hygiene, Sanitation & Cleaning Management

• Oversee and verify cleaning and sanitation procedures for processing equipment, utensils, production rooms, chillers, freezers, and common areas.
• Ensure proper implementation of cleaning schedules, chemical usage, sanitation verification, and pest control programs.
• Conduct pre-operation and post-cleaning inspections to ensure production readiness and hygiene compliance.
• Educate and enforce proper personal hygiene and food handling practices among all staff.

4. Audits, Compliance & Inspections

• Conduct internal audits, GMP inspections, glass & brittle plastic inspections, hygiene inspections, and process verification checks.
• Coordinate and support external audits and inspections by customers, certification bodies, SFA, and other regulatory authorities.
• Prepare corrective and preventive action plans (CAPA) and follow up on audit findings until closure.
• Ensure traceability systems and mock recall exercises are properly maintained and executed annually.

5. Quality Assurance & Complaint Investigation

• Investigate customer complaints, product non-conformance, foreign matter cases, and food safety incidents.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Monitor product quality consistency, sensory evaluation, raw material acceptance, and finished product specifications.
• Liaise with suppliers, production personnel, and management regarding quality-related matters.

6. Documentation & Record Management

• Maintain accurate QA records including CCP monitoring logs, temperature records, production checklists, sanitation records, calibration records, batch manufacturing records, and traceability documentation.
• Ensure proper filing, retention, and updating of all QA-related documents and reports.
• Prepare QA reports, trend analysis, and quality performance summaries for management review.

7. Laboratory & Product Verification

• Coordinate with external laboratories for microbiological, shelf-life, environmental swab, and product testing.
• Conduct daily physical, chemical, and sensory evaluations on raw materials and finished products.
• Monitor product specifications, labeling accuracy, allergen controls, and packaging integrity.

8. Training & Staff Development

• Conduct orientation and refresher training for production staff on GMP, food hygiene, SOPs, HACCP awareness, cleaning procedures, and workplace safety.
• Guide and supervise production personnel to ensure proper operational and hygiene practices are consistently followed.
• Assist management in evaluating production staff competency, discipline, hygiene awareness, and work performance.
• Support hiring, onboarding, and training of new production staff.

9. Cross-Functional Support

• Work closely with Production, Warehouse, Purchasing, and Management teams to improve operational efficiency and food safety standards.
• Participate in continuous improvement initiatives to reduce wastage, contamination risks, customer complaints, and operational errors.
• Assist management in implementing new processes, products, equipment validation, and factory improvement projects.

10. Other Duties

• Perform any other duties or responsibilities assigned by Management.

Typical Requirements

Education

• Diploma or Degree in Food Science, Food Technology, Biotechnology, Quality Assurance, or related field.

Experience

• Minimum 3–5 years of experience in food manufacturing, central kitchen, meat processing, seafood processing, or related food industry environment.
• Experience in HACCP, GMP, ISO 22000, BRC, or FSSC food safety systems preferred.
• Hands-on operational experience in production environments is highly advantageous.

Technical Knowledge

• Strong understanding of:
• HACCP & CCP monitoring
• GMP & hygiene standards
• Food manufacturing operations
• Cleaning & sanitation procedures
• Food traceability & recall systems
• Temperature control & cold chain management
• Root cause analysis & CAPA
• SFA food regulations

Skills & Competencies

• Strong leadership and communication skills.
• Able to work independently and under pressure in fast-paced manufacturing environments.
• Hands-on, proactive, and willing to work on production floor.
• Good problem-solving and staff training capability.
• Computer literacy in Microsoft Office and QA documentation systems.

Certifications

• Food Hygiene Officer / Food Hygiene Course Level 3 preferred.
• HACCP certification preferred.
• Internal Auditor certification is an advantage

The Regional Manager – Clinical Quality & Governance provides expert leadership to elevate quality assurance and clinical governance across Icon’s ASEAN portfolio. This role strengthens decision-making, quality control systems, data analytics, and clinical delivery frameworks to ensure safe, person-centred oncology care.

Responsibilities include:

• Participates in the clinical governance of Icon’s international and local portfolio, through bringing technical knowledge into healthcare systems and risk mitigation design, plans, documents, quality committees, meetings, discussions, communications, and other forms of workforce engagement.
• Monitors, evaluates, and guides alignments to legislative requirements, accreditation standards, organisational standards, and professional standards related to the specialty topic.
• Develops and maintains nursing training programs and competency assessments for the region.
• Collaborates in the development of quality and audit frameworks and actions to be implemented.
• Provides specialist advice to reduce risks to patients, visitors, and staff in the context any form of emergency.

Requirements:

• Qualifications that incorporate the specialty field or extensive speciality field experience (Degree in Nursing).
• Clinical nursing and healthcare management experience.

Location: Singapore

Employment Type: Full-Time

About The Company

We are a leading marine and offshore services provider specializing in ship repair, shipbuilding, vessel maintenance, marine engineering, and offshore projects. We are seeking a motivated and experienced Assistant QA Manager to support our Quality Assurance function and ensure compliance with industry standards, customer requirements, and regulatory obligations.

Job Summary

The Assistant QA Manager will assist in managing the Quality Assurance system, ensuring that all marine engineering, ship repair, fabrication, and offshore activities meet established quality standards. The role involves supporting audits, inspections, process improvements, and quality control initiatives across operations.

Key Responsibilities

Quality Management System

• Assist in maintaining and improving the Quality Management System (QMS) in accordance with ISO 9001 and company requirements.
• Ensure compliance with customer specifications, classification society requirements, and applicable marine regulations.
• Support document control activities, including procedures, work instructions, and quality records.

Audits & Compliance

• Plan and conduct internal quality audits.
• Support external audits by customers, certification bodies, and regulatory authorities.
• Monitor corrective and preventive actions (CAPA) and verify effectiveness.

Quality Assurance & Inspection

• Review inspection and test plans, quality procedures, and technical documentation.
• Coordinate with project teams, production, and QC inspectors to ensure quality requirements are met.
• Monitor fabrication, welding, piping, mechanical, and electrical works for compliance with standards and specifications.

Qualifications

• Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, Industrial Engineering, or related discipline.
• Minimum 3 to 5 years of QA/QC experience in shipbuilding, ship repair, offshore, marine engineering.

Technical Requirements

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with marine and offshore industry standards.
• Experience with welding inspections, fabrication processes, and quality documentation.
• Knowledge of classification society requirements such as: Lloyd's Register; DNV Bureau Veritas; ABS.
• CSWIP 3.1 TWI Welding Inspector Certification preferred

Salary:   SGD3,000.00 to 3,500.00

Interested candidates are invited to submit their updated resume, certifications, and expected salary for consideration.

Responsibilities:

·      Work with the R&D team on quality planning from the early stage of product development.

·      Manage overall quality activities across the Business Unit, including product development, customer requirements, sales support, inventory, and product transition.

·      Set quality goals for the BU and support departments in achieving them.

·      Build and improve quality systems, project development processes, and IPD processes.

·      Identify project risks, monitor product quality performance, and drive corrective and preventive actions.

·      Handle customer complaints, major quality issues, and product quality problems, ensuring proper follow-up and closure.

·      Monitor project process compliance and lead technical review assessments.

·      Use data analysis to identify problems and improve processes continuously.

·      Organize stage review meetings during the R&D phase.

·      Conduct process training and strengthen team quality capabilities.

·       Promote quality awareness and a strong quality culture across the BU.

Requirements:

·      Bachelor’s degree or above, with at least 5years of experience in quality-related roles, including at least 3 years in a managerial position. Experience in R&D quality is preferred.

·      At least 5 years of experience in quality-related work, preferably in R&D quality.

·      Familiar with ISO9001 and quality tools such as8D, QC tools, APQP, FMEA, Six Sigma, and QCC.

·      Good communication, interpersonal, and problem-solving skills.

·      Able to work well under pressure.

·      Familiar with hardware, software, FPGA, and mechanical development processes.

·      Knowledge of IPD processes; experience insetting up or implementing IPD is an advantage.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: LionelLiew   |   Registration No: R1330693

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

We are seeking a highly skilled and forward-thinking High-Level Control (HLC) / Operations Systems Manager to support mission-critical automated systems within a complex, high-availability operational environment.

This role plays a key part in ensuring the reliability, performance, and continuous improvement of real-time control systems that support large-scale operational flows in an airport environment, including baggage handling and related automation systems.

While experience in Baggage Handling Systems (BHS) is highly advantageous, we welcome candidates with strong backgrounds in industrial automation, mission-critical infrastructure, or large-scale control systems.

Key Responsibilities

1. System Operations & Reliability

• Manage and oversee operations and maintenance (O&M) contractors to ensure high availability and performance of high-level control systems.
• Ensure systems operate reliably in a 24/7 mission-critical environment.
• Monitor system health and proactively identify risks, performance degradation, and operational issues.

2. System Analysis & Improvement

• Analyse system and operational data to identify trends, risks, and improvement opportunities.
• Leverage analytics and monitoring tools to support performance optimisation.
• Drive continuous improvement initiatives for system stability, efficiency, and resilience.

3. Incident Management & Troubleshooting

• Diagnose and resolve network, software, and system issues in a timely manner.
• Lead root cause analysis for system incidents and implement preventive measures.
• Support operational continuity through effective incident response and recovery.

4. Projects & Technology Enhancement

• Lead and support system enhancement initiatives and technology upgrade projects.
• Manage end-of-life (EOL) and end-of-service (EOS) planning for hardware and software components.
• Define technical requirements, support procurement activities, and oversee vendor delivery.
• Participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).

5. Infrastructure, Network & Cybersecurity

• Ensure secure and stable operation of system networks and infrastructure.
• Work closely with cybersecurity teams and vendors to ensure compliance with security standards and regulatory requirements.
• Support implementation of cybersecurity controls and vulnerability management activities.
• Ensure adherence to ISO 27001 and critical infrastructure security practices.

6. Business Continuity & Risk Management

• Support and execute Business Continuity Plans (BCP) during system disruptions.
• Ensure minimal operational impact during incidents or system failures.
• Participate in risk assessments and resilience planning.

7. Stakeholder & Vendor Management

• Collaborate with internal stakeholders, vendors, and external partners.
• Manage the performance of outsourced maintenance and support providers.
• Ensure alignment between technical delivery and operational requirements

Requirements

Education & Experience

• Degree in Computer Science, Engineering, Information Technology, or related discipline.
• Minimum 5 years of experience managing enterprise IT infrastructure, industrial control systems, or mission-critical operational systems.
• Experience in airport systems, logistics automation, manufacturing control systems, or critical infrastructure environments is highly preferred.

Technical Skills

• Strong understanding of network infrastructure (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Experience with high-availability and resilient system architectures.
• Familiarity with system monitoring and performance management tools.
• Knowledge of industrial control concepts (SCADA, PLC, or equivalent systems) is a plus.
• Exposure to cybersecurity principles and compliance frameworks (e.g. ISO 27001, critical infrastructure standards).

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ability to manage incidents under pressure in a 24/7 environment.
• Strong stakeholder and vendor management skills.
• Ability to manage multiple priorities and drive operational excellence.
• Good communication skills with both technical and non-technical stakeholders.

Candidates with experience in any of the following industries are encouraged to apply:

• Airport operations or baggage handling systems
• Logistics and warehouse automation
• Industrial automation and control systems
• Transportation systems (rail, ports, traffic systems)
• Data center or critical infrastructure operations

As a Murex Test Lead (Manager), you will lead quality assurance and testing delivery for large-scale Murex programs within complex capital markets environments. You will be responsible for defining test strategy, leading teams, and ensuring high-quality outcomes that meet business, regulatory, and operational expectations.

Key Responsibilities

· Define and own the overall test strategy, governance model, and delivery approach for Murex programs

· Lead end-to-end testing across system integration, UAT, regression, performance, and cutover phases

· Manage and mentor test leads and analysts to ensure consistent standards and delivery quality

· Partner closely with business stakeholders, developers, and vendors to validate requirements and resolve defects

· Oversee defect management, prioritization, and resolution across multiple workstreams

· Provide clear testing status, metrics, and risk assessments to program and client leadership

· Ensure testing activities comply with regulatory, risk, and control requirements in banking environments

Required Qualifications

· Bachelor’s degree in Information Technology, Finance, Engineering, or a related field

· Minimum 8–12 years of experience in testing within banking or capital markets environments

· At least 5 years of hands-on experience with Murex (MX.3), covering trade lifecycle, risk, and reporting modules

· Proven experience leading testing teams on large-scale Murex implementations, upgrades, or transformation programs

· Strong understanding of financial products such as FX, interest rate derivatives, equities, or credit products

· Demonstrated experience in test management, defect tracking, reporting, and stakeholder communication

· Strong leadership, problem-solving, and client-facing communication skills

Preferred Qualifications (Optional)

· Experience with Murex upgrades, migrations, or regulatory-driven initiatives

· Exposure to test automation frameworks or performance testing tools

· Experience working with global banking or financial services clients

Responsibilities:

• Assist the undersigned in managing corporate compliance matters for various group companies in Singapore and Dubai
• Ensure timely filing of statutory returns, regulatory submissions, and corporate documentation
• Maintain and update corporate records, registers, and compliance trackers
• Liaise with regulatory authorities, external advisors, auditors, and company secretaries
• Monitor changes in relevant laws and regulations and advise management on compliance requirements
• Support board meetings, including preparation of resolutions and minutes where required
• Ensure adherence to corporate governance standards and internal policies across jurisdictions

Requirements:

• Degree in Commerce (or equivalent qualification)
• Qualified Company Secretary / Inter Company Secretary certification is mandatory
• 4–5 years of experience handling corporate compliance matters
• Strong knowledge of corporate laws and regulatory frameworks in Singapore (knowledge of Dubai regulations is an advantage)
• Detail-oriented with strong organisational and documentation skills
• Good communication and stakeholder management abilities

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Your Role

The incumbent is accountable for the Process Control section of Quality Department within EWS organization. 

Main responsibility is to ensure the wafers in EWS are processed efficiently without any Quality issue.

• To ensure all changes within EWS is managed systematically according to the SOP262
• To schedule and chair all the PCRBs for EWS
• To ensure EWS Change management is done effectively and efficiently
• To schedule and chair all the FMEA review in EWS
• To ensure all the risks identified in FMEA are assessed and preventive and detection control are put in place
• To ensure all process control in EWS have been set up and are reviewed and updated regularly
• To look out consistently for any process area that can be improved to reduce Quality risk
• To schedule and chair MRB for CMOSF9 visual SBL

YOUR SKILLS & EXPERIENCES

• Bachelor degree in sciences or similar 
• 3 years of experience in the field particularly in Semiconductor manufacturing business 
• Extensive knowledge of excel, office suite
• English business proficiency

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Maintain and improve Quality, Food Safety and Halal Management Systems.
• Ensure compliance with ISO 22000, ISO 9001, HACCP, GMP and regulatory requirements.
• Conduct internal audits, GMP inspections and food safety assessments.
• Coordinate external audits, certification activities and regulatory inspections.
• Manage Singapore and Indonesia Halal certification requirements.
• Act as a Qualified Person (QP) for export certification and ensure compliance with importing country requirements.
• Maintain quality system documentation and ensure audit readiness.
• Conduct training on quality, food safety, hygiene and Halal requirements.
• Monitor quality system performance and drive continuous improvement initiatives.
• Liaise with regulatory authorities, certification bodies and internal departments on quality and food safety matters.

Requirements:

• Bachelor's degree in Food Science or an equivalent field.
• Strong knowledge of ISO 22000, ISO 9001, HACCP, GMP, and food safety regulations.
• Good understanding of Halal requirements, export certification, and regulatory compliance.
• Good auditing, documentation and organisation skills.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications.

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131