Total 8 job vacancies by Recruit Express Pte Ltd

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Pay: Up to $8,000
Location: Queenstown
Work hours: Monday – Friday, office hours 

 Job Scope

• Integrate risk considerations that aligns with the enterprise Risk Management Framework into strategy and transformation

• Lead horizon scanning and emerging risk analysis

• Develop and monitor Key Risk Indicators aligning to metrics

• Facilitate discussions and provide strategic insights across domains and translate complex risks into actionable narratives

• Provide training on risk management practices.

• Secretarial support for Risk Management Committee (or equivalent) meetings.

• Support risk assessments, incident reviews, and advisory

• Build relationships to drive ownership and accountability

• Assist in ad-hoc projects and administrative duties, where required.

 Requirements

• Minimum degree in Business Management, Accountancy, or relevant qualifications.

• Minimum 8 years of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.

If interested, please email me at pharmascience@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

• Contact customers to resolve potential AML and tax information gaps

• Review and validate the accuracy and reasonableness of submitted information

• Handle appeals hotline and provide timely, accurate resolutions

• Support administrative and documentation tasks in compliance with bank policies

• Coordinate with internal teams to ensure smooth case completion

• Monitor case progress to meet SLAs and regulatory timelines

• Identify process gaps and suggest workflow improvements

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials
• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.
• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance
• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise
• Creation and maintenance of the Legal Risk Register (APAC)
• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)
• Gathering of carbon emission data in support of global ESG reporting requirements
• Attendance at the monthly country and compliance circle meetings
• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.
• Incident investigation and reporting pertaining to data and HSE
• Development of the Quality Management System in support of attaining certification to ISO9001
• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals
• Reviewing, updating and development of compliance policies and procedures

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:
The registered data protection officer

Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

Creation and maintenance of the Legal Risk Register (APAC)

Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

Gathering of carbon emission data in support of global ESG reporting requirements

Attendance at the monthly country and compliance circle meetings

Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

Incident investigation and reporting pertaining to data and HSE

Development of the Quality Management System in support of attaining certification to ISO9001

Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant experience, preferably in financial sector

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg