Description:
We are looking for an E-commerce Executive to take ownership of our online marketplace performance. This role focuses on campaign planning, platform ads, sales strategy, and execution, rather than basic operations.
You will be responsible for growing sales across platforms such as Shopee, Lazada, and TikTok Shop, working closely with management and internal teams.
Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)
Working Arrangement: Monday to Friday, onsite
Working hour: 9am – 6pm (include 1 hour break)
Key Responsibilities
Campaign & Strategy:
- Plan and execute monthly and mega campaigns (e.g. 11.11, PayDay, Brand Day, etc)
- Create campaign mechanics (vouchers, bundles, add-on deals, GWP, pricing strategy)
- Coordinate campaign timelines, assets, and platform submissions
Performance Marketing & Ads
- Manage Shopee / Lazada ads (Search, Discovery, Affiliate, etc.)
- Optimize ads based on ROAS, CPA, conversion rate, and sales performance
- Optimise keywords, creatives, and budget allocation
Store Performance & Growth
- Analyse store performance (traffic, conversion, AOV)
- Identify growth opportunities and underperforming SKUs
- Propose improvements to listings, pricing, and promotions
Reporting & Analysis
- Prepare weekly & monthly performance reports
- Analyze campaign results and provide actionable insights
- Track competitor activities and market trends
Collaboration & Ownership
- Take ownership of assigned platforms and KPIs with minimal supervision
- Proactively identify issues and resolve them quickly
- Collaborate with design, ops, and customer service teams
Skills & Qualifications
- 2–4 years of hands-on e-commerce experience on Shopee, Lazada, and Tik Tok.
- Data-driven and comfortable working with numbers.
- Proactive, responsible, and detail-oriented.
