Total 21 PR / Media / Communications job vacancies in Upper Coomera

Our client, a leading global technology organization, is seeking an experienced APAC Social Media Marketing Specialist responsible for leading regional social media strategy, creator and influencer marketing, content planning, and cross-functional campaign execution to drive audience growth, engagement, and brand impact across multiple markets.

This is a contract role ending on 22 Feb 2027.

Responsibilities

• Lead and execute social marketing campaigns across APAC markets to drive brand awareness, engagement, and audience growth.
• Develop and manage social media content strategies, editorial calendars, and content plans across key platforms.
• Partner with local market teams to deliver impactful campaigns around product launches, creator initiatives, artist programs, and cultural moments.
• Plan and execute influencer and creator marketing programs, including agency and partner management.
• Work closely with Product Marketing, Brand Marketing, Go-To-Market, and Creative teams to align campaigns with business objectives.
• Manage external agencies, content creators, and vendors to ensure high-quality campaign execution.
• Monitor campaign performance, analyze social insights, and recommend optimizations to improve results.
• Identify emerging social trends, platform opportunities, and audience behaviors to strengthen marketing effectiveness.
• Track and report on campaign performance, engagement metrics, and overall marketing impact.
• Support the development of innovative social content and marketing initiatives that enhance brand presence across the region.

Requirements

• 8+ years of experience in social marketing, digital marketing, or integrated marketing, with a strong track record of managing large-scale regional campaigns across APAC.
• Expertise in media planning, social media marketing, content strategy, brand management, and marketing communications.
• Bachelor's degree in Marketing, Communications, Business, or a related discipline.
• Experience working with external agencies, vendors, and cross-functional stakeholders.
• Strong project and campaign management skills, with the ability to manage multiple initiatives, stakeholders, agencies, vendors, and budgets simultaneously.
• Strong stakeholder engagement, leadership, collaboration, and communication skills, with the ability to work effectively across cross-functional teams.
• Proficiency in CRM and marketing technology platforms, with the ability to leverage data for campaign optimization and business decision-making.
• Strong commercial acumen, including budget planning, forecasting, and performance tracking to drive business outcomes.

JOB DESCRIPTION

• Provide sales and administrative support to sales team
• Liaise and follow up with customers on enquiries via teleconference and emails.
• Preparing of quotation based on customer requests
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Manage all event set-up, tear down, and follow-up processes.

REQUIREMENTS

• Education level: O-level, Diploma, or Degree holders in Event Management
• 2years of experience in an admin / support role is advantageous but not mandatory.

WORKING DAYS: MONDAY TO FRIDAY (9am - 6pm)

Please send your resume to hr@icatcher.com.sg or whatsapp +6582986126 Ms Lena.

The Plattering Co is known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. 

We are looking for a hands-on, detail-oriented Social Media & Marketing Coordinator to support multiple brands under our portfolio. This role will be responsible for executing content, design, and campaign initiatives across digital platforms, ensuring consistency in brand voice, visual identity, and performance-driven outcomes.

Key Responsibilities:

1. Social Media Management (35%)

• Plan, curate, and manage content calendars across platforms including Instagram, Facebook, LinkedIn, and TikTok for multiple brands.

• Create and publish engaging content (posts, stories, reels, short-form videos) aligned with brand positioning and campaign objectives.

• Monitor social trends, platform updates, and content opportunities to keep output relevant and timely.

• Manage community engagement by responding to comments, messages, and enquiries in a timely manner.

• Coordinate with influencers and content creators for collaborations and campaign activations. 

• Track, analyse, and report on key performance metrics (e.g. engagement rate, reach, impressions, growth), and provide actionable insights 

• Conduct regular competitor monitoring and share key observations with the team.

2. Design Support (35%)

• Design visually appealing graphics, images, and videos for social media posts, website banners, digital flyers, email newsletters, and other marketing materials using design software (e.g., Adobe Creative Suite, Canva).

• Execute photoshoots and video shoots as needed to produce high-quality content for various platforms. 

• Ensure all content adheres to brand guidelines and maintains consistency across all channels.

3. Website & Email Marketing Support (15%)

• Update website content including banners, product visuals, and promotional messaging across multiple brand sites.

• Work within website platforms such as WordPress, WooCommerce, Weebly, and Shopify systems to ensure content is accurate and up-to-date.

• Ensure consistency and alignment with ongoing campaigns across all digital touchpoints.

• Assist in email marketing execution using platforms like Mailchimp.

• Draft subject lines, email copy, and CTA variations to support campaign performance.

4. Event On-Site Support (10%)

• Provide on-site content support (photography and videography) for events, activations, and catering setups when required.

5. Other Marketing Activities Support (5%)

Key Qualifications:

• Bachelor’s Degree in Marketing, Communications, Public Relations, Digital Media, or a related field is preferred. A Diploma in a related field with relevant experience will also be considered.

• 1-2 years of experience in social media marketing is preferred.

• Understanding of social media analytic tools, such as Meta Business Suit, FB Ad Manager and TikTok Business Suit.

• Strong communication and copy writing skills to craft engaging, brand-aligned content.

• Proficient in using platforms such as WordPress, WooCommerce, Weebly, Shopify and Mailchimp.

• Knowledge of graphic design and video editing tools like Canva, Adobe Creative Suite, or similar tools is a plus.

• Ability to multitask and manage multiple social media accounts, campaigns, and projects simultaneously.

• Strong attention to detail and problem-solving skills.

• Team player with the ability to collaborate effectively with the marketing, creative, and sales teams.

• Ability to multi-task and work within a fast-paced environment.

Company: Intezign Decor

Location: Singapore

Job Overview

We are looking for a creative and trend-savvy Social Media Content Creator to produce engaging content for our interior design brand. You will be responsible for creating visually appealing and viral content that showcases our projects, builds brand awareness, and attracts potential homeowners.

Key Responsibilities

⦁ Create and produce content for TikTok, Instagram, and Facebook (Reels, short videos, posts)

⦁ Develop creative content ideas based on current social media trends

⦁ Write engaging captions and hooks to increase views and engagement

⦁ Plan and follow a content calendar to ensure consistent posting

⦁ Monitor content performance and suggest improvements

⦁ Monitor SEO and web traffic metrics

⦁ Familiar with META Advertisements

⦁ Optimise website content, blog articles, and landing pages

Requirements

⦁ Experience in content creation (TikTok/Instagram preferred)

⦁ Comfortable appearing on camera (bonus, not compulsory)

⦁ Basic video editing skills (CapCut, Canva, or similar tools)

⦁ Creative, proactive, and up-to-date with trends

⦁ Good sense of aesthetics (design, space, colours)

⦁ Able to work both independently and in a team

Job Summary

We are looking for a Senior Manager to lead Green Computing and Future Communications Technology initiatives under our RIE efforts. The role focuses on driving research collaborations, turning research into real-world impact, and building strong local and international partnerships. 

Mandatory Skill-set

• Must have10 years of relevant experience;
• Familiar with the RIE ecosystem;
• Strong strategic thinking with a collaborative, team-focused approach;
• Strong experience managing stakeholders across local and international partners;
• Bachelor’s degree in Computer Science, Computer Engineering, Telecommunications Engineering, or a related field.

Desired Skill-set

• Good communication and presentation skills, both written and verbal.

Responsibilities

• Works with stakeholders to turn Future Communications and frontier research into practical business and national outcomes;
• Manages RIE funding initiatives and tracks programme progress;
• Builds partnerships with universities, research institutes, and industry;
• Helps convert research outputs into business opportunities;
• Supports international collaborations;
• Monitors global tech trends and advises leadership on risks and opportunities.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About Us

We are a growing plant-based food manufacturer and wholesaler in Singapore, passionate about making sustainable eating accessible and delicious. As we expand our digital presence, we are looking for a motivated individual to help us manage and grow our online sales channels.

Role Overview

This flexi-time role is perfect for someone who thrives in digital sales and social media management. You’ll be responsible for:

• Managing and optimizing sales through our website (Using Hostinger)

• Opening up and expanding web-based sales opportunities

• Running and growing our social media accounts

• Servicing existing customer accounts with care and professionalism

• Developing new business opportunities to expand our reach

What We Offer

• Flexible working hours (approx. 22 hours per week)

• Flexible arrangement with autonomy and independence

• Opportunity to contribute to a mission-driven, plant-based food business

Requirements

• Singapore Citizens or PR only

• Prior experience in e-commerce, digital sales, or social media management preferred

• Strong communication and customer service skills

• Self-driven, proactive, and able to work independently

• Passion for plant-based food and sustainability is a plus

Responsibilities

1. Event Planning & Coordination

• Plan, organize, and execute events (corporate functions, institutional catering, internal events)
• Liaise with clients to understand requirements, objectives, and expectations
• Prepare event proposals, timelines, and detailed execution plans
• Coordinate end-to-end event logistics from setup to teardown

2. Client Management

• Serve as the main point of contact for clients before, during, and after events
• Provide professional advice on menu selection, setup, and event flow
• Ensure high level of customer satisfaction and handle feedback or complaints promptly

3. Operations & Logistics Coordination

• Work closely with kitchen, logistics, and operations teams to ensure smooth execution
• Coordinate manpower deployment, delivery schedules, and on-site setup
• Ensure all equipment, food, and materials are prepared and delivered on time

4. On-Site Event Execution

• Oversee on-site event setup and ensure alignment with client expectations
• Troubleshoot operational issues in real-time and ensure minimal disruption
• Ensure service standards, hygiene, and presentation are maintained

5. Vendor & Stakeholder Coordination

• Liaise with external vendors (e.g. equipment rental, décor, transport)
• Ensure vendors meet service standards, timelines, and cost expectations
• Manage procurement requests related to events

6. Documentation & Reporting

• Prepare quotations, event orders, and post-event reports
• Track event budgets, costs, and profitability
• Maintain proper documentation and records for all events

Requirements

• Diploma / Degree in Hospitality, Events Management, Business, or related field
• Minimum 2–4 years of experience in event planning, catering, or F&B operations
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, operational environment
• Hands-on and willing to be on-site for event execution (including weekends/public holidays if required)
• Strong problem-solving skills and ability to handle last-minute changes
• Proficient in Microsoft Office (Excel, PowerPoint, Word)

Job Description & Requirements

Responsibilities

· Ability to build a team of live streamers and perform in live streaming business

· Achieve monthly sales targets

- Able to work in retail as well as live streaming for Company’s channel on Tik Tok, Dou ying, XHS etc.

- Write short captions and blogs to be posted on China platforms

- To post daily on China social media platforms

- Come up with sales plan and the products/sale mechanics

· Coordinate after sales orders with logistics team

· Be a confident Sales Associate at all times and portray a professional and customer-oriented image

· Passionate in sharing and promoting products what you love to viewers.

· Communicate effectively to customers on all sales promotions, free gifts or any other promotions.

· Learn all the watch knowledge and able to perform change of watch battery.

· Responsible for retail store daily operation

· Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner

· Execute merchandising display as per the Installation Guidelines, to ensure a clean and tidy store presentation

Requirements

· Experience in China social media platforms

· Energetic and motivated team player with cheerful disposition and strong desire to achieve

· Possess good communication skills and be sales driven

· Comfortable to work in fast paced environment

· Must be able to work retail/live streaming hours (i.e. shift work, public holidays and weekends)

· Hardworking, honest and driven

JOB DESCRIPTION

• Provide sales and administrative support for assigned events.
• Events management and operations including pre-event preparation, on-site execution, and post event closing.
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Handle client enquiries and requests
• Ensure the projects are implemented according to client’s expectation.
• Liaise with clients on project requirements and design concepts for events or exhibition.
• Generate ideas and concepts with team members.
• Liaise with in-house and client’s designers on 2D/3D visual design proposals, submission and approval.
• Prepare proposal and quotation, generate budget, and cost analysis upon completion of projects.
• Conduct site inspections and survey.
• Coordinate with event venues operator on set-up and logistic arrangements.
• Events logistics planning with internal & external team members for setup and tear down.
• Manage timeline, production and setup schedules.
• Coordinating with external vendors for audio, video and lightings setup.
• Submission of risk assessments and permits and ensure safety requirements at event venues.
• Administrative duties and manage other matters as assigned.

REQUIREMENTS

• Degree/Diploma in events management or equivalent.
• Minimum 3 years of hands-on experience in MICE/Event Management industry.
• Good business acumen skills with the ability to execute budget and costing analysis in developing appropriate pricing strategies to identify opportunities and evaluate potential outcomes.
• Attention to details.
• Possess technical knowledge in conceptual design drawing, floor plan, furniture, material, and finishing will be an added advantage.
• Able to read construction drawings and visualise 2D/3D design presentations.
• Good team player.
• Outgoing personality.
• Dynamic, resourceful, and ambitious.
• Love to interact with clients and vendors.
• Strong work ethic, responsible, meticulous.
• Excellent planning, organisational and communication skills.
• Proficiency in Microsoft Word, PowerPoint, Excel.

Why Join Us:

• Fast-growing company.
• Supportive and friendly working environment with young and dynamic team members.
• Performance bonus and commission incentives.
• We take your feedback and contribution seriously.
• Snacks, coffee and drinks provided in the office.

WORKING DAYS: MONDAY TO FRIDAY (9am - 6pm)

Please send your resume to hr@icatcher.com.sg or whatsapp to +6582986126 Ms Lena.

Company Overview

We are a dynamic company driven by innovation and growth, focused on developing our people through client management, team leadership, and career advancement. We aim to deliver consistent value with integrity and enthusiasm while offering global exposure and continuous opportunities.

Job Summary

We are looking for an ambitious and outgoing Brand Ambassador to join our growing Events Marketing team. This is a full-time, on-site position ideal for individuals who are passionate about people, communication, and personal growth. Whether you’re starting fresh or looking for a change, we provide all the training, mentorship, and support needed for you to succeed and grow your career with us.

Responsibilities

• Participate actively in live event marketing campaigns to engage audiences and promote brand awareness
• Represent and promote products and services directly to customers to increase interest and sales
• Collaborate with the Marketing team to develop and implement effective promotional strategies
• Deliver excellent customer interactions to create positive brand experiences and encourage repeat engagement
• Support and coach new team members to enhance team performance and knowledge sharing

Preferred competencies and qualifications

• Background in Marketing, Sales, or Customer Service is a plus
• Good communication and presentation skills to effectively convey brand messages
• Open-minded attitude and eagerness to learn new skills and adapt to changing environments
• Team player with a strong work ethic to contribute positively to team goals

Other Information

Benefits

• Performance incentives and bonuses
• 1-to-1 mentorship and continuous training
• Career advancement and leadership development opportunities
• Travel opportunities when applicable

Work Schedule

• Monday to Friday (Day shift)
• Weekend availability depending on event schedules

Overview

This role blends technical documentation with product storytelling. You will collaborate closely with product managers, engineers, designers, and operations teams to produce content that is accurate, user-centric, and aligned with real-world workflows.

Responsibilities

• Develop and maintain high-quality technical documentation, including product guides, API documentation, and user workflows
• Create scenario-based content that reflects real-world use cases and user journeys
• Collaborate cross-functionally with product, engineering, and design teams to ensure content accuracy and consistency
• Translate complex technical concepts into clear, concise, and user-friendly documentation
• Ensure documentation aligns with product positioning and overall user experience
• Manage and maintain documentation using version-controlled workflows (e.g., Git)

Requirements

• 2–5 years of experience in technical writing, product writing, or developer-focused content
• Proven experience documenting software products, platforms, APIs, or technical systems
• Familiarity with version-controlled documentation workflows (e.g., Git)
• Ability to balance technical accuracy with clear, context-driven product messaging

In this role, you will be responsible for the successful end-to-end delivery of events hosted within the venue, including conferences, corporate events, and client functions. This role focuses on upselling opportunities, operational planning, on-site execution, and stakeholder coordination, ensuring all events are delivered safely, efficiently, and to the required quality standards in accordance with venue policies and regulatory requirements.

• Manage the full event lifecycle within the venue, from initial planning and coordination through to on-site execution and post-event wrap-up.
• Translate client and organiser requirements into operationally sound, venue-compliant event plans, while identifying opportunities to upsell venue services where appropriate.
• Develop and manage event timelines, operational schedules, and on-site deployment plans.
• Act as the primary point of contact for venue-related matters across all event phases, including build-up, live event days, and teardown.
• Coordinate closely with internal teams (Operations, Facilities, Sales, etc.) to ensure aligned and timely event delivery.
• Liaise with event organisers, contractors, and service providers to ensure all works comply with venue rules, safety standards, and approved timelines.
• Identify opportunities to enhance event delivery through additional venue services, in collaboration with relevant internal teams.
• Ensure all events comply with venue policies, safety regulations, and relevant statutory requirements, implementing necessary controls and approvals as required.
• Proactively manage and resolve operational issues, conflicts, and on-site incidents, including escalation and crisis management where required.
• Maintain accurate event documentation and records, including operational notes, feedback where applicable.

Requirements

• Minimum 2 - 3 years of relevant experience in a venue-based event, operations, or hospitality environment. Fresh Graduates are welcome to apply.
• Strong understanding of venue operations, on-site event execution, and safety considerations.
• Customer-oriented mindset, focused on delivering positive experiences while upholding venue standards.
• Excellent written and verbal communication skills in English.
• Proven ability to work effectively with multiple internal departments and external stakeholders.
• Ability to multi-task and manage multiple priorities across concurrent events and timelines
• Strong planning, organisational, and time management skills, with the ability to manage multiple events concurrently.
• High level of attention to detail and sound operational judgment.
• Resourceful, proactive, and calm under pressure in a live event environment.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).
• Willingness to work flexible hours, including evenings and weekends, based on event requirements.

Responsibilities

1. Vendor Management

• Source and evaluate suitable vendors and transportation partners based on cost, reliability, and service quality
• Build and maintain strong working relationships with vendors
• Address and resolve any supplier-related issues or operational concerns promptly

2. Logistics Coordination & Planning

• Plan and coordinate daily transportation activities, including routing, scheduling, and vehicle allocation
• Ensure timely and accurate delivery of goods across all assigned locations
• Advise on optimal logistics solutions to improve efficiency and cost-effectiveness

3. Client-Centric Site Execution & Key Account Management

• Lead end-to-end on-site setup and execution with a strong focus on client experience, repeat engagement, and brand consistency
•  Ensure all equipment, food presentation, and logistics are delivered and set up to align with client expectations and service standards
• Act as the primary on-site liaison, proactively engaging event organisers to ensure seamless delivery and satisfaction
• Provide dedicated attention to key accounts during events, anticipating needs, managing expectations, and reinforcing long-term relationships
• Monitor service quality in real time, addressing feedback immediately to enhance overall guest experience and drive return rate
• Resolve operational issues swiftly with minimal disruption, maintaining service excellence at all times
• Oversee efficient teardown and post-event recovery, ensuring all equipment is properly accounted for and site is restored to client standards

4. On-Site Event Coordination, Planning & Manpower Management

• Serve as the on-site event coordinator, driving seamless execution through proactive planning, alignment, and real-time coordination
• Lead cross-functional coordination with kitchen, operations, logistics, and site teams to ensure readiness and delivery against event requirements
• Develop and execute manpower planning for events, including staffing allocation, role assignment, and contingency coverage based on event scale and complexity
• Ensure optimal deployment and supervision of on-site staff to maintain service efficiency and quality standards
• Translate event briefs into clear operational plans, aligning stakeholders on timelines, responsibilities, and service expectations
• Maintain clear, structured communication with internal teams and clients on event flow, logistics updates, and execution status
• Anticipate operational needs and dependencies, ensuring resources are effectively mobilised to support service excellence
• Act as the central point of coordination on-site, ensuring smooth transitions across setup, service, and teardown phases

5. Process Improvement & Compliance

• Continuously review logistics workflows to identify improvement opportunities, enhance efficiency, and strengthen service reliability
• Implement and enforce logistics policies, SOPs, and safety standards across all operations
• Ensure full compliance with company policies and applicable regulatory requirements, including food safety and workplace safety standards
• Enforce ISO 22000-aligned requirements for logistics and transportation, ensuring all delivery vehicles meet food safety standards (e.g. hygiene, temperature control, segregation, and traceability)
• Conduct periodic checks and audits on vehicles and logistics processes to ensure adherence to ISO 22000 and internal compliance frameworks
• Drive corrective and preventive actions (CAPA) to address gaps and continuously elevate operational and compliance standards

6. Team Supervision & Management

• Supervise logistics staff, including drivers and assistants
• Plan work schedules and ensure adequate manpower coverage
• Conduct performance monitoring, coaching, and disciplinary actions where required

7. Recruitment & Training

• Support recruitment of logistics personnel in collaboration with HR
• Provide onboarding and on-the-job training to ensure operational readiness

8. Reporting & Documentation

• Maintain proper records of deliveries, incidents, and logistics activities
• Prepare basic reports on logistics performance, issues, and improvements

9. Any other ad hoc duties as assigned

Requirements

• Diploma or equivalent in Logistics, Operations, Event Management, or related field
• Minimum 2 to 4 years of experience in logistics, catering, or event operations
• Prior supervisory experience is an advantage
• Strong coordination and problem-solving skills
• Able to work in a fast-paced, hands-on environment
• Good communication and team leadership skills
• Comfortable working flexible hours, including weekends and public holidays
• Knowledge of food safety standards (ISO 22000 / HACCP) is a plus
• Class 3 driving licence is an added advantage

Social Media & Videographer Intern

About the Role

We’re looking for a creative and driven Social Media & Videographer Intern to join our team. You’ll play a key role in creating engaging video content, growing our social media presence, and bringing our brand story to life across platforms.

This role is ideal for someone who loves storytelling, understands social media trends, and is comfortable both behind and in front of the camera.

Key Responsibilities

Content Creation & Social Media

• Plan, create, and publish short-form video content for TikTok, Instagram Reels, and Facebook
• Develop creative concepts aligned with brand voice and marketing goals
• Stay updated on social media trends and adapt viral formats into content
• Assist in managing social media accounts (posting, captions, basic engagement)

Videography & Editing

• Film high-quality video content using smartphone or camera equipment
• Edit videos using tools such as CapCut, Adobe Premiere Pro, or similar
• Ensure content is optimized for each platform (format, timing, hooks)
• Maintain consistent visual style and branding

On-Camera Presence

• Confidently appear on camera when required (product demos, storytelling, lifestyle content)
• Collaborate with the team to execute creative ideas and campaigns

Creative & Marketing Support

• Brainstorm and contribute ideas for campaigns and content series
• Support product launches, promotions, and brand storytelling initiatives
• Assist with basic photography or behind-the-scenes content when needed

Requirements (BONUS)

• Passion for social media, content creation, and video storytelling
• Familiar with TikTok, Instagram Reels, and current trends
• Basic video editing skills (CapCut, Premiere Pro, Final Cut, etc.)
• Comfortable filming and being on camera
• Creative, proactive, and willing to experiment with ideas
• Good communication and teamwork skills

Company Overview

Honsen Group is Singapore’s award-winning labelling and converting solutions provider with production facilities in Singapore, Malaysia, and China. We deliver labelling, silkscreen printing, die-cutting, and precision punching services across diverse industries.

Job Summary

You will engage customers to identify needs, provide accurate information, resolve complaints, and coordinate with internal teams to ensure timely order delivery and achieve sales targets.

Responsibilities

• Identify and assess customer needs to deliver satisfactory solutions
• Build sustainable relationships and trust with customers through open, interactive communication
• Provide accurate, valid, and complete information using appropriate methods and tools
• Achieve personal and client relations team sales targets and call handling quotas
• Handle customer complaints by providing timely solutions and alternatives, and follow up to ensure resolution
• Keep detailed records of customer interactions, process accounts, and maintain organized documentation
• Follow communication procedures, guidelines, and policies to ensure clear and timely understanding among stakeholders
• Monitor order shipments to ensure on-time delivery to customers
• Maintain close coordination with customers and internal departments (Sales, Engineering, Production, Logistics, Finance) to ensure smooth order delivery
• Generate sales leads, pass leads to the sales team, and follow up on lead progress
• Take initiative to engage customers beyond standard expectations