Monitor customer service data (response rate, resolution rate, satisfaction rate, etc.), regularly produce analytical reports, and propose service optimization plans.

Identify user needs through feedback analysis and coordinate with product and operations departments to drive problem resolution and process improvement.

Establish an online reputation monitoring mechanism to promptly identify and address negative comments or complaints, protecting the brand image.

Develop emergency plans for unexpected situations, ensuring rapid response and resource coordination for resolution.

Work closely with sales, marketing, technology, and other departments to facilitate the implementation of user feedback and the automation of service processes.
Job Requirements:
User-oriented mindset, possessing empathy and a strong sense of service.

Clear and logical thinking, with strong learning ability and a spirit of innovation.

✨ Event Management & Marketing Executive ✨

(Excellent Career Growth | Attractive Bonuses | Travel Exposure)

About the Role
We are looking for energetic and creative individuals to join our growing Events & Marketing team. If you enjoy meeting people, working in dynamic environments, and being part of exciting campaigns, this opportunity is perfect for you.

⭐ What You Will Do

• Assist in planning, coordinating and executing on-ground events, roadshows and brand campaigns.
• Participate in marketing activities to promote brand awareness and engagement.
• Communicate with customers professionally and represent the company’s image.
• Work closely with team members to achieve event goals and campaign targets.
• Support event logistics such as setup, preparation, and reporting.

⭐ What We Offer

• Attractive performance bonuses
• Career growth opportunities into leadership & management roles
• Travel exposure for selected campaigns and team trips
• Dynamic, supportive and fun working environment
• Continuous learning and development with team guidance

⭐ Who We Are Looking For

• Positive, confident and outgoing personality
• Enjoys interacting with people
• Willing to learn and open to challenges
• Hardworking and a good team player
• No experience required — training will be provided

Ready to Join Us?

Whether you are looking for a part-time, fresh graduate, or full-time roles, you are ALL welcome :)

ARE YOU​ A THRIVER? Apply now!

We are looking for an ambitious Marketing Executive to help us increase our clients‘ Brand awareness and Customer base through the promotion of their products and services at our event sites in Singapore.

As a member of our Marketing team, you will have room to advance your career. Our candidates receive 1-on-1 coaching/mentorship, continuous training and career guidance, travel opportunities, leadership opportunities to coach newcomers and fast tracked career advancement/growth.

Responsibilities

1. Participate and ensure the successful execution of our events marketing campaigns
2. Promote our products or services to existing and potential customers
3. Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements

Background in Sales, Marketing, or similar roles is a plus

• Open minded and willingness to learn

• Good communication and presentation skills is a plus
• Candidates with no prior experience are welcome to apply

Job Type: Full-time

Looking for a fun and vibrant environment that supports growth? We welcome you!

Responsibilities:

• Face to face interactions with customer
• Assist in coaching for newer trainees
• Developing yourself through workshops provided here

✈️Opportunities:

• Frequent overseas trips (Getaway almost everyone!)

• Leadership roles

• Personal development workshops by performing individuals

Requirements:

• Team player

• Good learning attitude

• Hungry for growth

If you are keen to find out more, kindly click apply! We regret that only suitable candidates will be notified!

“If you want to go fast, go alone. If you want to go far, go together”

About Royal Org

Royal Org is a fast-growing outsourced sales and marketing company specializing in brand and marketing.

We partner with clients across industries, including lifestyle, energy, NGOs and FMCG, to boost brand awareness and drive measurable results!

Why Join Us

• Clear and fast career progression

• ⁠Supportive, dynamic, and ambitious team culture

• ⁠Comprehensive training and 1-to-1 mentorship provided

• ⁠Team events and travel opportunities

• ⁠No prior experience needed

What You’ll Do

• Represent major brands through in-person marketing campaigns

• ⁠Engage customers and build strong relationships

• ⁠Collaborate with your team to grow together

• ⁠Learn and implement effective sales and marketing strategies

At Royal Org, we value passion, professionalism, and potential.

If you’re driven to learn, grow, and achieve, apply now to start your career with us!

(Only shortlisted candidates will be contacted.)