Total 188 Others job vacancies in Overseas

About the role

We are seeking a highly organized and detail-oriented General Clerk to join our team at HP Best Enterprise Sdn Bhd in Ayer Keroh, Melaka. As a General Clerk, you will play a vital role in supporting the day-to-day administrative operations of our company. This full-time position offers an excellent opportunity for career growth and development within a dynamic and innovative work environment.

What you'll be doing

1. Performing a variety of clerical duties, including data entry, filing, photocopying, and scanning
2. Handling incoming and outgoing correspondence, both physical and electronic
3. Maintaining and updating records, databases, and other administrative systems
4. Providing general administrative support to the team as needed

What we're looking for

1. Strong organizational and time management skills with the ability to multitask and prioritize effectively
2. Excellent attention to detail and a high level of accuracy in data entry and record-keeping
3. Proficient in using common office software, such as Microsoft Office suite
4. Effective communication skills, both written and verbal
5. A positive, customer-focused attitude and the ability to work well in a team environment

About us

Apply now for this exciting opportunity as a General Clerk at HP Best Enterprise Sdn Bhd.

Perks & Benefits

• Medical
• EPF
• Sosco

MAINTENANCE TECHNICIAN/FACILTIES TECHNICIAN 工务长

Responsibilities:

• Perform routine inspection and meter reading of factory facilities, including air-conditioning systems, high/low voltage electrical systems and air compressor systems

厂区设备（空调设施， 高/低压电力系统， 空压系统。。。巡查抄表）

• Responsible for maintenance and compliance of cargo lift certification

货梯证照维护

• Repair, replace or install factory facilities including lighting and power sockets

厂内硬体设施， 照明及插座损坏更换或新增

• Carry out any other tasks assigned by the supervisor

主管交办事项

Requirements:

• Chinese (Male) applicant Preferred and able to communicate in Chinese and possess basic computer skills

华裔男性优先考虑, 可以中文交流及会电脑基本操作。

• Must possess a valid driving license.

需有汽车驾照

Benefits:

• Salary 薪资 RM 3500 ~ RM 4000
• EPF/SOCSO/EIS
• Miscellaneous allowance 其他津贴（Attendance全勤/Fuel汽油/Meal餐补）
• Medical 医疗

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave

Working Hours(Night Shift):

10:00 PM – 6:00 AM (Night Shift)

1. Able to work permanent night shifts

2. Physically fit and reliable

M&E Supervisor – Duties and Responsibilities

1. Site Supervision

• Supervise daily M&E installation works on site.
• Ensure works are carried out according to approved drawings, specifications, and method statements.
• Monitor subcontractors and workers' performance.

2. Work Coordination

• Coordinate M&E activities with main contractors, consultants, and other trades (architectural, structural, civil works).
• Attend site meetings and resolve technical or coordination issues.

3. Quality Control

• Inspect installations to ensure compliance with project requirements.
• Conduct quality checks and rectify defects.
• Ensure compliance with relevant Singapore standards and project specifications.

4. Safety Management

• Enforce workplace safety requirements under Singapore regulations.
• Conduct toolbox meetings and safety briefings.
• Ensure workers use proper PPE and follow safe work procedures.

5. Progress Monitoring

• Track work progress against project schedules.
• Report delays and recommend corrective actions.
• Prepare daily or weekly progress reports.

6. Testing and Commissioning

• Assist in testing and commissioning of M&E systems.
• Coordinate inspections with consultants and authorities.
• Ensure systems are ready for handover.

7. Documentation

• Maintain site records, inspection reports, and work permits.
• Verify materials delivered to site.
• Record manpower deployment and work activities.

M&E General Foreman – Duties and Responsibilities

1. Overall Site Management

• Lead and manage multiple M&E supervisors, foremen, and workers.
• Plan and organize daily site operations.
• Ensure sufficient manpower, tools, and materials are available.

2. Work Planning and Scheduling

• Prepare work schedules and deployment plans.
• Coordinate installation sequences to meet project milestones.
• Monitor productivity and resource utilization.

3. Coordination with Stakeholders

• Liaise with project managers, site engineers, consultants, clients, and subcontractors.
• Resolve site coordination issues and clashes between different trades.

4. Quality Assurance

• Ensure all M&E works comply with approved drawings, specifications, and quality standards.
• Review inspection results and corrective actions.
• Monitor workmanship quality across all work teams.

5. Safety Leadership

• Enforce compliance with Singapore workplace safety regulations.
• Lead safety inspections and corrective measures.
• Ensure all workers receive proper safety instructions and training.

6. Progress and Performance Monitoring

• Monitor project progress and productivity.
• Prepare manpower and progress reports.
• Implement recovery plans when delays occur.

7. Material and Resource Control

• Monitor material usage and prevent wastage.
• Coordinate material deliveries and storage.
• Ensure equipment and tools are properly maintained.

8. Testing, Commissioning and Handover

• Coordinate testing and commissioning activities.
• Ensure defects are rectified before handover.
• Support final inspections and project completion documentation.

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Programme & Academic Administration
  • Manage end-to-end student lifecycle processes, from matriculation to graduation
  • Coordinate onboarding activities, academic calendars, programme schedules, and dissertation milestones.
  • Oversee academic administration, including course setup, registration, records management, and workshop logistics.
  • Ensure smooth and timely delivery of classes, workshops, and programme activities.
  • Manage programme budgets, forecasting, student financial matters, and instructor payment processes.
  • Support accreditation and compliance-related activities.
  • Serve as a primary liaison for students, faculty, Academic Directors, and internal stakeholders.
  • Coordinate student engagement initiatives, including orientation, networking events, and programme milestones.
• Support Team on Grading & Academic Processes
  • Support the PD Team in the administration and oversight of grading processes across programmes and workshops.
  • Manage grading timelines, communications, and follow-ups to ensure timely submission by instructors and students.
  • Verify accuracy, completeness, and compliance of grade submissions in accordance with academic policies.
  • Address discrepancies and ensure adherence to grading standards and guidelines
  • Maintain clear documentation of grading processes for reporting and quality assurance.
  • Generate regular and ad hoc reports to support academic monitoring, decision-making, and compliance requirements.
• Systems & Process Management
  • Administer academic processes within institutional systems, ensuring data integrity, timeliness, and compliance.
  • Manage system-based operations, including student enrolment, course registration, grading, and academic records.
  • Update and maintain student and programme records as required.
  • Monitor system workflows to identify bottlenecks, errors, or inconsistencies, and implement corrective actions.
  • Identify opportunities to improve processes and enhance operational efficiency through best practices.
  • Collaborate with internal departments to resolve system-related issues and optimise functionality.
• Other Duties as Assigned
  • Support special projects, events and initiatives that align with the programme's long-term goal.

• Bachelor's degree with at least 4 to 6 years of relevant working experience, preferably in an educational setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) will be advantageous.
• Strong operational and systems management capabilities.
• High attention to detail and accuracy in academic and grading processes.
• Ability to manage multiple stakeholders and competing priorities effectively.
• Proactive in identifying process improvements and driving efficiency.
• Strong communication and coordination skills.
• Proficient in AI Tools and MS Office (Excel, PowerPoint, Word) and video conferencing tools;
  • Familiarity with analytical tools such as Power BI would be an advantage.
• Willingness to work on weekends and weekday evenings when required.
• A proactive, independent team player with flexibility to perform ad-hoc duties as needed.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Roles & Responsibilities

Job Description:

1. Supervise and guide junior service crews/ waiter/ waitress.

2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.

3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.

4. Stock service areas with supplies such as coffee, food, tableware and linens.

5. Prepare hot and cold beverages in the machine.

6. Greet guest and welcome them.

7. Escort customers to their tables and assist guests with seating arrangement.

8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.

9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

10. Clean tables or counters after patrons have finished dining.

11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.

12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers

2. Function as the host/hostess of the restaurant

3. Make reservations for customers

4. Appeal to impatient or irritated customers, especially during rush hours

5. Manage the register, including all credit card and cash operations

6. Ensure a balance of the register at the end of the shift or working period

7. Answer the restaurant telephone for enquiries and reservations

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• Oversee the service staff at the assigned station
• Acquire knowledge of menu to make recommendations and handle guests’ queries
• Provide excellent customer service and manage guest relations to ensure pleasant dining experience
• Ensure side station is replenished at all times
• Assist in inventory, placing orders, receiving goods and any other administrative tasks
• Uphold staff grooming and professionalism to adhere to company’s standards
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Possess prior experience in Food &Beverage operations.
• Excellent interpersonal and communication skills
• Personal turnout must be well groomed and professional.
• Possess basic PC knowledge.
• Ability to work on shift schedule.

You will provide direct nursing care and engage in activities that are specific to an assigned group of patients. You will also provide guidance to patients and caregivers on the prescribed care and treatment required for the medical conditions.

Minimum Qualification Level:

- Nitec, Certificate in Office Skills, NTC Grade 2 or equivalent

Fabrication of Carpentry and Aluminium Furniture work and cooperate with Interior Design Firm based on clients' requirement (Residential/Commerical clients)

• Able to study blueprints, drawings and sketches
• Take measurements and calculate the size and amount of material needed
• Cut, shape and smooth lumber and other material according to measurements
• Assemble furniture, cabinets, shelves and other items and install them where designated
• Able to commit during Weekends &PH
• Able to commit OT
• Ensure job completed within time schedule and as per standard
• Able to work independently
• Good communication skill and capable of coordination
• Knowledge of the tools, equipment, and materials common to the carpentry trade
• Knowledge of cabinet-making techniques.
• Able to discuss fabrication details.
• Carpentry skills with wood or fabricated furniture
• On-site installation

Job Description

• Industry/ Organization Type: Carpentry
• Position Title: Carpenter
• Working Location: North - Woodlands
• Working Hours: 6 days / Monday – Saturday: 8.30am – 6pm
• Salary Package: Gross Salary Up to SGD 4500 (Basic up to $3000 + OT)
• Duration: Permanent

Key Responsibilities

• Read and understand blueprints and drawings to follow project requirements
• Measure, cut, shape, and assemble wood and other materials as needed
• Build and install items like doors, window frames, staircases, floors, walls, partitions, and furniture
• Use hand tools and woodworking machines safely
• Do repair and maintenance work when needed
• Set up scaffolding and temporary structures for construction projects
• Make sure all work meets safety and quality standards

APPLY NOW!!!

• Min. 1 year of experience working as a carpenter, either in construction or furniture making
• Able to use carpentry tools and equipment, including both manual and power tools
• Can read and follow technical diagrams and measurements
• Able to work in warm or humid environments as needed
• Comfortable working alone or with a team
• Willing to work outside standard hours, including nights, weekends, and public holidays when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76430 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

You will provide cleaning support at a childcare centre in Yishun by maintaining clean and hygienic toilets, floors, and rubbish areas to ensure a safe and pleasant environment for children and staff.

Responsibilities

• Clean and sanitize toilets to maintain hygiene and safety standards
• Mop and clean floors to ensure a safe, clean environment
• Collect and dispose of rubbish promptly to maintain cleanliness

Key Responsibilities:

• Author, review, and approve Cleaning Risk strategy documents including assessments, protocols, and reports.
• Brief and guide cross functional teams on validation strategy and execution.
• Develop cleaning cycle development protocols, support execution, and optimize cleaning processes.
• Coordinate validation execution, sampling, and data review.
• Troubleshoot cleaning issues and support investigations and CAPA.
• Deliver other consulting projects in the process-related areas including but not limited to Technology Transfer, Sterilization-in-Place (SIP) PQ, Process Qualification and Process Validation.
• Draft other deliverables within full CQV cycle such as URS, risk assessment and data integrity assessment.

Requirements:

• Hold Bachelor’s degree in Life Sciences, Engineering or related field.
• Have worked for at least 3 years in pharmaceutical, medical device or related environment.
• Have at least supported Cleaning Validation (CV) activities as manufacturing or MSAT personnel.
• Preferably understand cleaning validation requirements and assessments including the concept of Health-Based Exposure Limit (HBEL), MACO, etc.
• Have working competency in the area of Fermentation, Centrifugation, chromatography and/or TFF/UFDF processes.
• Have good understanding of regulatory requirements and relevant industry best practice in Cleaning Validation (CV).
• Preferably with working knowledge of DeltaV including for logics such as handshakes and prompts

Why Join ORKA:

• Work that Matters: Support clients bringing innovative and life saving solutions to the population.
• Career Development: Build a consulting career in a professional consulting company with Life Sciences focus.
• Professional Environment: Work with similar professionals possessing Intelligence, Resourcefulness, Loyalty and Teamwork characteristics.
• Impactful Learning and Mentoring: Develop yourself in an environment that heavily foster learning attitude and benefit from access to training materials, references, mentors and management with wide range of regulated industry experiences. ORKA has several very experienced personnel in Cleaning Validation (CV) and other CQV disciplines.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Station Captain is responsible to provide high levels of customer service to all diners to ensure they have a memorable experience and return.

Your day-to-day responsibilities:

• Knows and uses the service guidelines by the brand guideline.
• Prompt, and courteous greeting of customers
• Deliver food to customers on the table in an accurate and timely manner
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations
• Follow sequence of service standards as per brand guidelines
• Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
• Ensure food quality and consistency is delivered at all times
• Manage the set up and close down of tables within section
• Ensure tables are turned around and ready with minimal delay
• Maintain cleanliness and hygiene standards
• Ensure the cleanliness and refilling of condiment sets and napkin containers
• Keeps all workstations and equipment as clean as possible at all times
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Knowledge, Skills and Qualifications:

• At least 1-2 years of experience in a similar role within the hospitality industry
• Excellent communication and interpersonal skills.
• Customer-focused with a positive attitude and a welcoming demeanor
• Ability to perform well under pressure.
• High energy level with a positive outlook.
• A willingness to go above and beyond to meet guest expectations.
• A genuine passion for customer service and hospitality.