Company Overview
Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore empowers women from low-income families through holistic programmes. Its hospitality arm, YWCA Fort Canning, supports social initiatives like Empowering Mums and Meals-on-Wheels.
Job Summary
Join Café Lodge’s passionate F&B team to deliver exceptional dining experiences by preparing service areas, welcoming guests, taking accurate orders, and attending to guest needs in a friendly and efficient manner.
Responsibilities
- Check station supplies daily to ensure adequate inventory for smooth service
- Prepare and maintain the F&B service environment for optimal guest experience
- Inspect function rooms before opening to confirm readiness for business
- Welcome guests warmly and guide them to available tables
- Take guest orders accurately and confirm details to prevent errors
- Assist guests by placing napkins on laps before serving meals
- Monitor order progress to ensure timely and complete service
- Clear dishes after each course with guest permission to maintain cleanliness
- Respond promptly and courteously to guest requests throughout service
- Verify bills for accuracy before presenting to guests and clearly communicate charges
- Confirm change amounts with cashier before returning to guests
- Express gratitude to guests as they leave to enhance customer satisfaction
- Support service at other stations or locations as needed
- Perform additional duties assigned by management to support operations
Preferred competencies and qualifications
- Minimum N level; NITEC in Food & Beverage Operations preferred but not mandatory
- Ability to work shifts including weekends and public holidays
- Good communication skills demonstrated by clear, polite interaction with guests and team
- Friendly personality with a genuine interest in meeting and serving people
- Open to Permanent, Part-time, or Contract employment
- Students welcome for Part-time or Temporary roles (minimum 3 months)
