Work Location: Queenstown

Working hours: Monday - Friday, 830AM - 6PM

Working arrangement: 6 months contract (maternity cover)

Key Responsibilities

• Support technology project delivery by maintaining governance standards, tracking progress, risks, and ensuring initiatives are on time and within scope

• Provide Level‑1 application support, including user access management, issue triage, troubleshooting, incident logging, and escalation within defined SLAs

• Manage technology investments and budgets, including CAPEX/OPEX tracking, forecasting, vendor spend monitoring, and procurement coordination

• Collaborate with stakeholders to translate business requirements into solutions, including system enhancements, automation, and integrations

• Support AI and automation initiatives (e.g. Power Automate, Copilot, Workato) to improve operational efficiency)

• Oversee PMO reporting and governance, including dashboards, project updates, and preparation of materials for leadership reviews and committees

• Participate in system testing (SIT/UAT) and ensure deployment readiness and operational support considerations

• Support vendor management, contract tracking, and compliance with procurement and governance frameworks

Key Requirements

• Degree/Diploma in Information Systems, Business, IT, or related field

• Experience in project management, application support, or technology operations

• Understanding of PMO governance, budgeting (CAPEX/OPEX), and vendor coordination

• Familiarity with automation tools or AI platforms is an advantage

• Strong analytical, communication, and stakeholder management skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to roger.lee@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

[Job  ID: 1471090]

About the Role

We are seeking a proactive and detail-oriented Fund Operations Analyst to support fund accounting, trade operations, investor servicing, and risk & compliance. You will collaborate with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and strong operational controls.

Key Responsibilities

• Perform NAV calculations, P&L reconciliation, and fee/expense allocations; support month-end and year-end close.
• Monitor trade settlements, reconcile positions/cash with Prime Brokers, and manage corporate actions and FX hedging.
• Liaise with Transfer Agents and fund administrators on subscriptions, redemptions, and investor reporting.
• Support portfolio compliance, regulatory filings, audits, and internal control documentation.
• Maintain and improve operational tools and workflows; support ad-hoc projects.

Requirements

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations.
• Strong knowledge of NAV processes, trade/position/cash reconciliations, and fund flows.
• Familiarity with Prime Brokers, custodians, and fund administrators; Japanese equity market exposure is a plus.
• Highly detail-oriented, analytical, and able to work independently and collaboratively.
• Excel proficiency; Python, SQL, or VBA experience is a bonus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

What you'll do:

As a Cash Operations Analyst, you will be responsible for executing critical cash operations while maintaining rigorous standards of accuracy and timeliness. Your role involves monitoring exceptions raised by offshore teams, updating procedural documentation as business needs evolve, and managing relationships across various departments. Success in this position requires you to consistently apply controls, escalate issues appropriately, and ensure compliance with all relevant guidelines. You will also contribute to ongoing process improvements by sharing your insights during team discussions. Your ability to adapt quickly to new mandates or activities will be essential as you help onboard changes into established workflows. The role demands a proactive approach to risk management and control discipline while fostering an environment of collaboration and mutual support.

• Execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, as well as ad-hoc operational tasks with high accuracy and timeliness.
• Apply established controls and disciplined escalation procedures to ensure daily processing activities meet internal standards and industry guidelines.
• Monitor exceptions escalated from offshore teams through a governance support model, resolving issues promptly in accordance with documented procedures.
• Maintain and update Standard Operating Procedures (SOPs) and process documentation to reflect changes in business mandates or operational requirements.
• Manage effective working relationships with Front Office staff, internal stakeholders, and external counterparties to facilitate smooth transaction processing.
• Ensure all transactions and communications are processed in line with Service Level Agreements (SLAs), internal policies, and regulatory requirements.
• Support risk management initiatives by identifying potential areas of concern and implementing appropriate control measures.
• Contribute to team discussions on process improvements, sharing insights gained from day-to-day operations to enhance overall efficiency.
• Participate actively in team meetings and collaborate closely with colleagues to achieve shared goals within tight deadlines.
• Assist with onboarding new activities or mandates by adapting existing procedures and providing feedback on implementation challenges.

What you bring:

The ideal candidate for the Cash Operations Analyst position brings proven experience from financial services organisations—particularly those operating across multiple functions or locations within Asia-Pacific. Your educational background ensures you have the theoretical foundation needed for complex operational tasks. Whether you are an experienced professional or a recent graduate from one of Singapore’s top universities with relevant internships under your belt, your analytical abilities will enable you to resolve issues efficiently.

• Bachelor’s degree or equivalent qualification is required for this position, ensuring you possess the foundational knowledge necessary for success.
• Minimum three years’ experience in a financial services organisation with proven exposure to cash operations processes across functions and locations in the Asia-Pacific region is highly desirable.
• Demonstrated ability to analyse issues thoroughly, take ownership of tasks, and drive problem resolution using established procedures is essential.
• Strong technical understanding of operations products combined with commercial awareness of end-to-end operational processes will set you apart from other candidates.
• Ability to perform effectively under pressure in a time-critical environment with tight deadlines is crucial for success in this role.
• Proven capability to manage complexity and ambiguity while maintaining focus on risk management initiatives is highly valued by the team.
• A positive attitude coupled with strong teamwork skills and a collaborative mindset are fundamental attributes sought by the hiring manager.
• Prior experience in Operations and Control functions within financial services is considered an added advantage but not mandatory for application.
• Excellent interpersonal communication skills are required for managing relationships with internal stakeholders, front office staff, and external counterparties.

What sets this company apart:

This organisation stands out as one of the most respected names in global finance due to its unwavering commitment to operational excellence and employee development. By joining their Singapore office as a Cash Operations Analyst, you become part of a culture that values teamwork, dependability, and mutual support above all else.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Role Summary

We are looking for a hands-on Senior Treasury Analyst to support the Head of Treasury in managing daily liquidity operations, ABS reporting, and cash flow planning.

This is a highly execution-focused role, ideal for candidates with strong analytical skills who are comfortable handling daily treasury operations, detailed reconciliation work, and structured finance reporting.

Key Responsibilities

1. Daily Treasury Operations

• Perform daily cash positioning and fund allocation
• Execute fund transfers and liquidity movements across accounts
• Monitor daily balances and ensure sufficient funding for operations
• Work closely with the settlement team to ensure smooth daily processing

2. ABS & Reporting

• Support daily and monthly ABS reporting
• Assist in tracking performance of securitized portfolios
• Prepare data and reports for internal stakeholders and external parties (e.g., trustee)

3. Cash Flow Forecasting & Analysis

• Build and maintain cash flow forecast models
• Perform variance analysis and scenario analysis
• Support liquidity planning and stress test model

4. Reconciliation & Controls

• Perform daily reconciliation of cash movements against accounting records
• Work closely with the Finance/Accounting team to ensure accuracy and completeness
• Investigate and resolve discrepancies in a timely manner

5. Treasury Support

• Support the Head of Treasury in ABS transactions and funding activities
• Assist with bank-related matters and internal reporting as required
• Treasury management system integration support
• FX model and risk management

Must Have

• At least 4 years of experience in treasury / finance / banking operations
• Background from banks, fintech, or financial services firms
• Strong hands-on experience in cash management / treasury operations
• Proficient in Excel (including cash flow modeling and data analysis)
  
  Experience in:
• Cash flow forecasting
• Reconciliation (cash vs ledger)
• Strong analytical and logical thinking skills
• Detail-oriented and comfortable working with daily operational tasks and large data volumes

Better to Have

• Exposure to ABS / securitization / structured finance
• Experience in payments / lending / credit card business
• Familiarity with high-volume transaction environments
• Experience working with multiple bank accounts and funding channels
• Knowledge of treasury systems or automation tools

Profile We Are Looking For

• Hands-on and execution-driven
• Comfortable working with details and daily operations
• Strong sense of ownership and accountability
• Analytical mindset with the ability to translate numbers into insights
• Team player who collaborates well with treasury, finance, and settlement teams

Key Responsibilities

·      Procurement Governance &Compliance

·      Oversee procurement lifecycle(PR, PO, invoicing, vendor documentation) ensuring strict adherence to procurement policies and regulatory requirements

·      Validate completeness and accuracy of vendor documentation, contracts, and approvals

·      Ensure procurement activities align with approved budgets, financial controls, and compliance frameworks(e.g., TPRM / vendor risk requirements)

·      Maintain clear documentation of procurement approvals, exceptions, and changes to ensure traceability

Project Artifact Management & Regulatory Documentation

·      Ensure all project artifacts are complete, accurate, and version-controlled in compliance with PMO and regulatory documentation standards

·      Enforce mandatory documentation requirements for stage gates, governance reviews, and regulatory submissions

·      Maintain structured repositories to support regulatory reviews and control validation

·      Validate the availability and integrity of key documents including:

·      Business cases

·      Financial approvals

·      Risk and issue logs

·      Regulatory and compliance assessment documents

·      Ensure end-to-end traceability and consistency of documentation across the project lifecycle

Compliance& Governance Support

·      Ensure adherence to regulatory frameworks, internal policies, and governance standards across all projects and BAU activities

·      Track and monitor compliance-related actions, dependencies, and remediation activities

·      Identify and escalate control gaps, documentation deficiencies, and compliance risks

·      Support regulatory initiatives(e.g., TPRM, data governance, data classification) by ensuring complete and accurate documentation

·      Promote best practices in documentation discipline and control adherence

Project& BAU Closure (Control-Focused)

·      Lead project and BAU closure activities ensuring compliance with PMO closure criteria and governance standards

·      Perform financial reconciliation ensuring alignment with approved budgets and control requirements

·      Validate completion of procurement and compliance obligations prior to closure

·      Ensure all closure documentation is complete, approved, and properly archived for traceability

·      Maintain accurate and up-to-date closure status in PMO systems

Stakeholder Management & Compliance Advisory

·      Act as a key liaison across Technology, Finance, Procurement, and Compliance teams

·      Provide guidance on PMO governance, compliance standards, and documentation requirements

·      Drive timely submission of inputs ensuring adherence to governance controls and timelines

·      Proactively escalate risks related to compliance, data integrity, or documentation gaps

·      Support governance forums with compliance-focused insights and reporting.

Required Skills & Experience

·      7+  years of experience in PMO governance, project coordination, finance support, or analyst role.

·      Exposure to expense/financial management, BAU activities, or IT projects is an advantage.

Technical& Analytical Skills

·      Good working knowledge of Excel(basic formulas, pivots, trackers).

·      Comfortable preparing documentation and reports in PowerPoint and Word.

·      Ability to follow structured processes and templates consistently.

Tools Exposure (Nice to Have)

·      Familiarity with PMO, ITSM, or workflow tools (e.g., ServiceNow, SharePoint).

·      Basic exposure to finance or procurement systems is a plus.

Competencies

·      Strong attention to detail and documentation discipline.

·      Organized, dependable, and able to manage routine follow-ups.

·      Clear communicator comfortable working with multiple technology teams.

·      Willingness to learn PMO, financial, and procurement processes.

Education(Preferred)

Bachelor’s degree in Business, Finance, Information Systems, Engineering, or a related field.

Thanks,

Saghana Sithara

BusinessManager, Recruitment| Quess Selection & Services, Singapore

EA LicenseNumber: 23C2060 Registration ID is R1550224

Disclaimer: The company is committed to ensuring theprivacy and security of your information. By submitting this form, you consentto the collection, processing, and retention of the information you provide.The data collected (which may include your contact details, educationalbackground, work experience and skills) will be used solely for the purpose ofevaluating your qualifications for the position you're applying for. Your datawill be stored securely and retained for the duration necessary to fulfil ourhiring process. If you are not selected for the position, your data will bekept on file for a limited period in case future opportunities arise. You havethe right to access, correct, or delete your data at any time by contacting usat Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

“This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers andemployers seeking employment and employability solutions. e2i serves as abridge between workers and employers, connecting with workers to offer jobsecurity through job-matching, career guidance and skills upgrading services,and partnering employers to address their manpower needs through recruitment,training, and job redesign solutions. e2i is a tripartite initiative of theNational Trades Union Congress set up to support nation-wide manpower andskills upgrading initiatives. By applying for this role, you consentto Quesscorp Singapore’s PDPA and e2i’s PDPA.”

Responsibilities

• Conduct fundamental and quantitative analysis across the energy value chain, including but not limited to crude oil, refined products, natural gas, LNG, power, and renewable energy markets
• Monitor developments in dry bulk commodity markets, including iron ore, coal, bauxite, grains, fertilizers, and minor bulks, and assess their impact on seaborne trade and freight rates
• Track vessel supply dynamics, fleet growth, orderbooks, scrapping activity, port congestion, ballast positioning, fleet utilization, and shipping regulations affecting freight markets
• Analyze key freight market indicators including vessel movements, cargo flows, ton-mile demand, voyage economics, bunker costs, port operations, and freight derivatives (FFA) markets
• Utilize AI tools and data analytics techniques to enhance market research, automate workflows, and generate actionable insights
• Build and maintain datasets, dashboards, models, and analytical reports to support trading, investment, and risk decisions
• Perform market intelligence gathering from structured and unstructured sources, including shipping databases, vessel tracking systems, broker reports, port data, trade statistics, and news flows
• Develop freight forecasts, supply-demand balances, scenario analyses, and trade flow models across major dry bulk routes and vessel classes
• Collaborate closely with trading, chartering, operations, risk, and technology teams to improve market intelligence and analytical frameworks
• Prepare concise reports, presentations, and market commentary highlighting freight market developments, risks, and trading opportunities

Required Qualifications

• Bachelor’s degree in Economics, Finance, Maritime Studies, Engineering, Science, Supply Chain, Transportation, or related disciplines
• 2–5 years of relevant experience in dry bulk shipping, freight trading, commodities research, vessel operations, chartering, shipping analytics, or related fields
• Strong understanding of dry bulk freight market fundamentals, including vessel supply-demand dynamics, trade flows, freight pricing mechanisms, and shipping market structure
• Knowledge of major dry bulk commodities, global trade routes, port infrastructure, and maritime industry developments
• Familiarity with freight derivatives (FFA), voyage economics, vessel tracking platforms, or shipping databases is preferred
• Familiarity with AI tools, large language models, or data-driven analytical workflows is preferred
• Proficiency in Excel, Python, SQL, Power BI, Tableau, or other analytical and visualization tools is advantageous
• Strong analytical, problem-solving, and communication skills with the ability to translate complex market information into commercial insights
• Ability to work in a fast-paced and dynamic trading environment with strong attention to detail and commercial awareness
• Proficiency in Excel, Python, SQL, or data visualization tools is advantageous
• Strong analytical, problem-solving, and communication skills
• Ability to work in a fast-paced and dynamic environment with attention to detail and commercial awareness

Enjoy These Perks:

• On-Site Gym & Showers: Stay active and refreshed with our fully equipped gym, complete with shower facilities—right at the office!

• Fully Stocked Pantry: Indulge in a variety of snacks, beverages, and essentials throughout the day.

• Weekly Yoga Classes: Unwind and recharge with private, professional-led yoga sessions every week.

• Daily Lunch Provided: No need to worry about meal prep—we provide delicious lunches every day so you can focus on what matters most.

HOW TO APPLY   

Interested applicants please submit your CV and cover letter directly to recruit@themeinternationaltrading.com

Only shortlisted applicants would be contacted.

Job Title: Operations Research Analyst (Construction Industry)

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Residents and Foreigners are welcome to apply

About the Role

We are seeking a highly motivated and analytical Operations Research Analyst to join our growing construction company. The successful candidate will play a key role in optimizing business processes, improving operational efficiency, managing databases, and supporting software-related functions across the organization.

Key Responsibilities

* Analyze operational data and develop solutions to improve productivity and efficiency.

* Design, maintain, and manage company databases to ensure data accuracy and integrity.

* Generate reports, dashboards, and performance metrics for management decision-making.

* Support and maintain software systems used for construction operations and administration.

* Identify process improvement opportunities through data analysis and research.

* Collaborate with project teams, management, and stakeholders to streamline workflows.

* Monitor and evaluate operational performance and recommend corrective actions.

* Assist in system implementation, data migration, and software upgrades.

* Ensure compliance with company policies and data security standards.

Requirements

* Bachelor's Degree or Diploma in Operations Research, Data Analytics, Computer Science, Information Technology, Engineering, or a related field.

* Minimum 2 years of experience in database management, data analysis, software administration, or a related field.

* Strong knowledge of database management systems (SQL, MySQL, Microsoft SQL Server, or equivalent).

* Experience with business software, ERP systems, reporting tools, and data visualization platforms.

* Proficiency in Microsoft Office applications, especially Excel.

* Strong analytical, problem-solving, and communication skills.

* Experience in the construction industry will be an added advantage.

Preferred Skills

* Knowledge of data modeling, process optimization, and operational research methodologies.

* Experience with Power analytical tools.

* Familiarity with construction management software and project tracking systems.

How to Apply

Interested candidates are invited to submit their updated resume, stating their current and expected salary, along with their availability to commence work.

Singapore Residents and Foreign Applicants are encouraged to apply.

Only shortlisted candidates will be contacted for an interview.

Legal & Documentation Responsibilities (Key Focus Area)

• Review treasury-related legal documents — including banking agreements, trade finance instruments, KYC packages, Board Resolutions, and CRS/FATCA forms, to identify potential risks, obligations, and operational impacts.
• Highlight key clauses, propose amendments, and escalate potential legal or contractual issues to the internal Legal team for further review.
• Prepare, coordinate, and manage global banking documentation, including bank account opening, closing, mandate updates, and signatory changes.
• Support global bank guarantee applications and ensure all supporting documents meet legal and compliance requirements.
• Maintain the master list of authorized signatories and ensure timely updates with banks and e-banking platforms across all global entities.
• Prepare and distribute annual confirmations of bank accounts and bank guarantees, ensuring documentation completeness and compliance alignment.
• Ensure proper documentation management, data archiving, and adherence to internal control standards and regulatory requirements.

Treasury Operations & System Responsibilities

• Maintain and update bank account data, structures, and cash-pooling configurations within the Treasury Management System (TMS).
• Ensure accurate, timely recording of trade finance transactions, FX deals, and intercompany loans in TMS and SAP.
• Administer and maintain treasury-related systems (e.g., TMS, SAP S/4HANA, and e-banking platforms).
• Provide system support, troubleshooting, and end-user assistance to internal stakeholders.
• Ensure secure banking connectivity and compliance with payment security, data protection, and internal control requirements.

Strategic & Project Support

• Support M&A activities by integrating newly acquired entities into treasury systems and managing Treasury separation for divested entities, including related documentation.
• Identify opportunities to enhance, automate, and digitalize treasury processes and documentation workflows.
• Provide general administrative and operational support to ensure smooth Treasury Middle Office operations.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Information Technology team - Singapore

IT Service Management Support provides A&O Shearman (AOS) with an initial point of contact for providing first and second line resolution for IT support calls, requests and reporting. The team manages requests for new services and liaises with other areas of IT to resolve issues with existing systems and hardware.

What you will do

The Senior IT Analyst acts as an ambassador for IT, is responsible for handling requests and incidents as well as providing operational technical support along with occasional training to all customers within A&O Shearman, but predominantly for the Singapore office. The Senior IT Officer is also responsible for driving technological adoption, challenging the status quo, engaging with customers, and is expected to contribute in a positive manner to the success of the firm.

Customer Relationship Management

• Engage frequently with customers to educate and advise on their technological requirements
• Identify areas for innovation in line with the firm’s IT strategy
• Offer solutions to technical and non-technical problems
• Be proactive and innovative with technological advancements and changes

Service Support

• Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximise customer service and call resolution
• End to end ownership of incidents and requests monitoring tickets passed to other support teams
• Ensure accurate and timely updates are maintained in the Incident Management System, no ticket should be more than 5 days old without a regular update
• Receive and handle requests for support following agreed procedures
• Promptly allocate tickets/requests as appropriate
• Maintain relevant records and documentation

Infrastructure & Application Support

• Assist in the investigation and resolution of incidents and problems relating to application, infrastructure and/or, operating and network systems
• Carry out agreed operational and specified maintenance procedures of a routine nature
• Monitor routine operations and initiates corrective action if processes fail

Service Delivery

• Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs
• Meet all OLA Service activity targets in line with performance targets defined for the technology service
• Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Manage all calls accurately using the BMC Helix (Service Desk) ticket logging system
• Flexible with hours in order to fully support the team and to ensure the effective running of the operation outside of working hours as required

Supplier Management

• Work with suppliers to deliver services in line with agreed SLAs

Risk Management

• Appropriate escalation of incidents and requests to the Senior IT Manager in line with A&O Shearman’s processes

Quality, Methods & Tools

• Follow processes to ensure an exceptional level of service is provided to both internal and external customers

Key Relationships:

• Work with internal customers and external clients to deliver a professional, customer focused service; prioritising accordingly
• Work closely with IT Manager to deliver an efficient and effective service
• Work with the wider Asia Pacific team to ensure a seamless approach to support and security across applications and infrastructure

What you will have

Experience & Competencies

• Proven experience in a customer facing role within an IT Support / Service Desk environment
• Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service
• Experience with Microsoft products (Office/OS), BMC Helix ticketing system
• Knowledge and experience with Video Conferencing and Audio Visual technology
• A proactive and solution-driven mindset with ability to demonstrate initiative by contributing new ideas through creative thinking
• Clear verbal and written communication skills in Thai and English, with the ability to explain technical instructions in a non-technical way
• An enthusiasm to engage with people and a passion for exceptional customer service and technology innovation
• Ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits
• Ability to work in a team environment to achieve service levels as a group and individually
• Prioritise and manage workload effectively, often under pressure
• Take personal responsibility to keep up to date with new technologies, systems and solutions and to facilitate technological innovation
• Ability to think logically, analyse situations and solve problems in a timely manner
• Awareness of business-critical incidents, and their potential implications for the business
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work
• Self motivated, self-starter, who will undertake all activities to the highest professional standards

Qualifications

• Accreditation in relevant technologies (Microsoft/Cisco etc.) and ITIL V.3 Foundation is desirable

Working Hours

• Work outside normal office hours, including on call, weekend/evening work will be expected as required by individual projects and activities
• This job description indicates the general nature and level of work expected. It is not designed to provide a comprehensive listing of the activities, duties, responsibilities or skills and competencies required of the staff member. The staff member may be asked to perform other duties as required.

M-F, 8.30am to 5.30pm
$5,200 max x 13 + 2-3 months VB

Roles and Responsibilities

§  Consolidate and summarizefuel consumption data across the entire ONE fleet

§  Support fuel savinginitiatives and decarbonisation activities 

§  Conduct comprehensiveanalysis and reporting on fuel consumption and vessel performance

§  Research and evaluate newvendors and emerging technologies for vessel modifications and efficiencyupgrades

§  Monitor the utilization forenergy saving devices

§  Maintain regular conditionchecks for D/G and Boilers to ensure optimal performance and early detection ofabnormalities

§  Conduct research andpropose new technical solutions or vendors to enhance fleet efficiency.

§  Support in any ad hoc tasksand projects as assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Duties:

• Review and investigate transaction monitoring alerts in accordance with AML policies and procedures.
• Analyse customer profiles, KYC records, and transaction activities to assess potential risks.
• Identify unusual or suspicious transaction patterns and escalate findings where appropriate.
• Support the review, documentation, and closure of alerts within established timelines.
• Maintain accurate case records and investigation documentation for audit and compliance purposes.
• Assist in the preparation of Suspicious Transaction Reports (STRs) and related documentation.
• Liaise with internal stakeholders to obtain information required for investigations.
• Support AML reviews, remediation exercises, regulatory initiatives, and ad-hoc projects assigned by the team.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, or related disciplines.
• Min 3 years of experience in Transaction Monitoring, AML, KYC, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

The Role: M&A Analyst: Singapore

We are looking for ambitious M&A (mergers and acquisitions) Analysts to join our APAC team, based in our Singapore office. You will work directly with the underwriting team, who evaluate M&A opportunities and businesses across industries and jurisdictions, and are recognised leaders in the transactional risk insurance space. The position will provide in-depth exposure to international M&A and the insurance industryin an entrepreneurial environment.

Responsibilities will include:

·       Analysing M&A transactions, including reviewingf inancial statements, business background information, due diligence material and purchase agreements

·       Managing a consistent stream of deal opportunitiesthat consider the use of transactional risk insurance

·       Preparing quotes and policies

·       Developing marketing materials and presentations

·       Coordinating and communicating with insurance brokers,lawyers and clients

·       Providing project management support includingdatabase administration and invoice management

·       Attending industry events and training where necessary

Experience and Skills

·       Recent graduate with a Master’s or Bachelor’s degree in law, business, finance or economics

·       0-2 years’ relevant work experience

·       Fluency in English (spoken and written) isa must

·       Note that this role requires you to analyse and draft technical documents (including legal and financial documents and due diligence reports) that are in Chinese language and requires you to converse and correspond with clients in mainland China. Proficiency in the Chines language, at the native or full business level, is required, in addition to proficiencyi n the English language. You will also be required to analyse and draft technical documents in English and converse and correspond in English.

·       Proficiency in Microsoft Office Suite and knowledge of the Salesforce platform are advantageous

·       The ideal candidate will be proactive, ambitious, detail-oriented, a natural team player; he/she has an international outlook and comfortable working with an international and diverse team. Preferably this should be demonstrated by working experience in a corporate setting in another country, or attending an exchange programme in another country.

·       Comfortable in a fast-paced environment

Additional Information

WORK: Full-time in Singapore

SALARY & BENEFITS: Euclid Transactional offers competitive salaries and provides generous benefits, including health insurance, pension scheme, paid parental leave, charitable gift matching and health and wellness contributions.

APPLICATIONPROCEDURE: Please send your cover letter and resume to aliceho@euclidtransactional.com. If we wish to invite you to interview, you will be expected to provide university transcripts.

About Euclid

Euclid Transactional is the leading global best-in-class agency that specializes in providing transactional insurance products, including warranty& indemnity insurance for mergers &acquisitions. ET was founded in New York in 2016. We have quickly developed into a market leader in the transactional insurance space. We have experienced significant growth in recent years: from a team of three in 2016 to over 140(and growing). After starting in New York, we now have offices in Singapore, Chicago, Toronto, London, Frankfurt, Copenhagen, Stockholm, Dublin, Paris. Please visit www.euclidtransactional.com for more information about us.

We are committed to providing superior and commercial service and results to our client sand carrier partners. We engage in open and honest communication, make decisions thoughtfully and adapt to better support our people. We focus on inclusion and relationship building and strive to be respectful and empathetic.

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua