Total 5,282 quality control manager job vacancies in Others category in The Philippines

Job Purpose

Assistant Station Manager works in a fast-paced and customer-facing environment and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to station operation requirements.

Station Duties

Assistant Station Manager supports the day-to-day station operations. These include preparing the station for rail service, ensuring safety and security of station premises, providing ticketing and fare related services. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She will also provide first aid as part of Emergency Response Team when required. He/she also manages access to the station and assists in track access and procession by maintenance teams and/or service providers.

Train Duties

Assistant Station Manager supports day-to-day train operations. These include preparing the Trains for service, conducting safety and security checks, performing first-line recovery of train and equipment malfunctions, and serving as an emergency train operator. He/She will man the Passenger Vehicle (PV), handle PV defects, and drive the PV.

• As an Assistant Station Manager, you will provide excellent customer service to our passengers to make their journey with SMRT a delightful one.
• You will assist in the operation and control of an MRT station, which includes monitoring of station equipment, responding to station emergencies, platform and concourse patrol, and other station related duties.
• You may be tasked to drive our trains in preparation for emergencies.
• You should have a NITEC in an Engineering discipline.
• You will be required to perform rotating shifts, including duties on weekends and public holidays.
• Successful candidates will undergo a structured training program to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager.

Responsibilities

The Assistant Station Manager is responsible to:

• Man or drive the PV according to duty roster plan and when assigned by supervisors.
• Conducting security patrol in the train and reporting faults and abnormalities discovered
• Handle and process transactions for passenger (e.g. problem cards, upgrades).
• Ensures passenger safety and takes remedial action when necessary (e.g. no overcrowding at escalator landing area).
• Assists passengers in travelling in our system (e.g. purchasing of ticket, ticket problem, giving direction, enquiries on fares etc).
• Assists SM to perform administrative duties (e.g. upkeep logbooks, station files and circulars etc).
• Ensure the opening and closing of the station according to the appropriate timetable.
• Handles all train and station incidents and emergencies (e.g. accident, assault and train related fault/alarm etc).
• Be part of Company Emergency Response Team where one is expected to undergo CERT course
• Responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.

Qualifications & Work Experience

• NITEC/ Higher NITEC with Engineering background.
• Work on three rotating shift including weekends and public holidays.
• Ability to differentiate all colours (as not all indicators are accessible).
• Participate in exercises with internal or external agencies when required.
• Experience in frontline customer service working is preferred.

Skills

Technical skills include:

• Basic computer literacy.

Generic skills include:

• Customer-service oriented.
• Likes to work with people of all levels.
• Committed and has passion for work.
• Positive and open mind-set.
• Meticulous and alert.
• Ability to take initiative to make changes for better organization efficiency and effectiveness.
• Ability to work independently and be a good team player.
• Ability to work under stress and pressure.
• Ability to communicate effectively and clearly.
• Effective interpersonal skills.
• Proficient in English and preferably in one other official language.

Successful candidates will undergo a structured training programme to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager. Subject to operational demands, training may be conducted in two phases. Upon completion of phase 1 training (train modules), staff may be deployed to perform train-manning duty first. Thereafter, staff will complete phase 2 training (station modules) to qualify them as full-fledged Assistant Station Manager.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

At Charles & Keith Singapore, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.

In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the retail sales career path.

Programme Progression
Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations:

Career Path for candidates
Customer Service Executive ->Senior Customer Service Executive -> Training Assistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop Manager

THE PROGRAM
The Management Associate Program is an entry-level 2-year program and progression is dependent on the performance of the Management Associate.

Phase 1: Retail Exposure Program
Trainees will undergo OJT by assigned buddy and perform the roles of sales/service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at:

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

Requirements:

• A degree in Business Management or a related discipline
• Prepared to work retail hours and on weekends and Public Holidays
• Prepared to work in a fast-paced environment.
• Effectively bilingual in English and a second language
• Possess effective interpersonal skills and loves to interact with people from all walks of life
• Sales-oriented and self-motivated to achieve sales targets
• Possess good salesmanship and an excellent sense of entrepreneurship
• Able to work effectively with a diverse workforce i.e. people of different age, race, nationality, etc
• Well-groomed and professional appearance while at work
• Strong interest in fashion-styling
• Fun, vibrant & outgoing personality with a great personal style
• A keen sense of fashion and a passion for the fashion industry

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability.

Shortlisted candidate will be expected to attend and interview at our office in Singapore.

*We thank you for your application, and regret to inform you that only shortlisted candidates will be notified. Please allow us up to 3-4 weeks to process your application. All resumes will be kept strictly confidential.

Key Tasks

• Responsible for overall air operation division and ensure smooth day to day transactions.
• Liaise with various parties such as agent, carrier and internal parties to ensure smooth execution of load plan.
• Work closely with the Group's key account, tender and local sales teams to develop new business opportunities.
• Support the team to streamline the workflow, optimize utilization in handling of operational and capacity issues.
• Liaise and build strong relationships with airlines and co-loaders.
• Complete other tasks assigned by the Management.

Qualifications:

• Bachelor's degree in transport/logistics related disciplines.
• Being reachable outside normal working hours
• Excellent communication, inter-personal and people management skills.
• At least 8 years of relevant experience in the industry, familiar with international import and export space management, well established and connected in the international air transport market.
• Positive attitude with a strong sense of responsibility, able to work under pressure.
• Good organization and coordination skills.
• Collaboration with Mandarin speaking overseas clients and counterparts is required, proficiency in Mandarin is essential.

Role Mission

As a GUCCI Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a client centric attitude.

You will lead from the shop floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team.

You are an ambassador of the brand, promoting our Values and Amplifiers.

KEY ACCOUNTABILITY

Team management and development

• Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.

• Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience.

• Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.

• Conduct regular and monthly performance conversations, discussing results and developing action plans.

• Participate in attracting, recruiting, and onboarding a high performing team.

• Manage the employee lifecycle of the Client Advisor both online through Workday and local platforms and offline through paper forms and documents.

• Partner with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.

• Monitor your team’s adherence to company policies and procedures; follow up when needed.

• Support opening and closing of the store as Manager on Duty.

• Lead Store Morning Briefings as and when required, delivering key business communication and daily objectives.

• Develop and lead cross category and floor working, ensuring your team can and do sell all categories across all floors.

Client service and development

• Lead and inspire your team on executing a superior client experience, ensuring the hospitality mindset is in each Client Advisor.

• Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.

• Full utilization of the various clienteling tools to activate, retain and grow team and personal client base.

• Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs.

• Lead from the shop floor, actively selling and role modelling the selling ceremony.

• Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered.

• Manage and resolve customer issues, delighting and retaining the client relationship.

Product and business development

• Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.

• Partner with the Store Manager and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests in order to grow the business.

• Partner with the Store Manager and VM team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained.

• Partner with the Store Manager and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors.

• Utilize digital platforms to support store and online product sales.

Job Requirements

• Be Curious, Empathic and Sensitive

• Minimum 2 – 3 years of experiences in a supervisory capacity from the retail or service industry, preferably with a proven track record in luxury fashion

• Direct people management (team of 6/7) a strong plus

• Well-groomed and driven with strong leadership and communication skills to manage teams in achieving set standards for all aspects of store operations.

• Independent individual with strong decision-making skills

• Passionate in growing a career within the luxury fashion industry

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Manager, Employment Development will oversee employment work streams development, open employment development, transition programme development and also oversee the right siting of PWIDs to jobs through Hi Job!, Job Placement and Job Support Programme (JPJS). This includes being a key person to liaise, develop and establish strong partnerships with potential partners to strategically drive employment opportunities and work engagement.

Job Responsibilities

Employment Development

• Manage JPJS project development to enhance vocational and soft skills training, facilitating the transition of PWIDs to open employment.
• Develop customized solutions to expand employment opportunities for PWIDs across MINDS facilities.
• Analyze market trends and leverage technology to identify and create innovative new job paths for PWIDs.

Collaborations

• Work closely with RCS leadership and related staff to co-ordinate implementation, manpower and resources for employment projects.
• Work with MINDS Services to augment a holistic approach towards employment development.
• As MINDS point of contact (POC) with SGE on all employment development matters.

Partnership Management

• Identify and acquire new partners for collaboration or trial for employment of PWIDs.
• Work with external stakeholders to coordinate resources, maximize employment opportunities, and negotiate collaboration contracts.

Research and Development of Employment Landscape

• Understand employment landscape and future trends for identifying new opportunities and consider improvement over the current employment models.

Grant / Funding Application

• Identify appropriate and liaise with funding bodies for funding opportunities to support employment development that aligns with MINDS strategic directions.
• As the POC with funding bodies on the details of funds and grants management, tracking and reporting of outcome and management reports.

Degree in Business Administration or a related discipline from a recognised tertiary institution.

• Minimum 7-8 years of relevant experience in a middle management role, including experience leading and managing a team of approximately 8-10 staff.
• Strong command of English; proficiency in Mandarin will be an beneficial to communicate with stakeholders who only understand Mandarin.
• Demonstrated business acumen with a proven track record of driving and implementing business initiatives.
• Experience in business development and/or project management is preferred.
• Experience in the disability sector and familiarity with the workforce ecosystem will be an added advantage.
• Knowledge of the Supported Employment framework and service delivery model will be an added advantage.

(Outsourced Finance Services Performance Management)
3-Year Contract | On-site | Public Sector Organisation

About the Role

We are hiring on behalf of a public sector organisation for a Payments Assistant Manager to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner.

The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services.

Key Responsibilities

Outsourcing Performance Management

• Review system-generated reports and outsourced service provider performance reports

• Monitor business performance and identify operational issues, anomalies, or risks

• Follow up with stakeholders and service providers to clarify, rectify, and close performance gaps

• Verify outsourced service provider KPIs and compile regular performance reports

• Review and assess KPI waiver requests, ensuring appropriate justification and documentation

Service Quality & Governance

• Manage feedback on outsourced service quality and relevance of service scope

• Support audit activities and respond to finance-related and operational queries

• Ensure adherence to established processes, controls, and contractual requirements

Reporting & Administrative Support

• Prepare documentation, trackers, and reports to support management review

• Perform administrative and ad-hoc duties as required to support the finance function

Requirements & Qualifications

• Singapore Citizen

• Tertiary qualification in Finance, Accounting, Business, or a related discipline

• Minimum 2 years of relevant working experience in finance operations, payments, or outsourced services management

• Strong analytical, communication, and writing skills

• Proficient in SAP Finance, Microsoft Office (Excel, Word, PowerPoint), and data analytics tools

• Experience with dashboarding, reporting, or automation tools is preferred

What We Offer

• Opportunity to work in a structured public sector environment with strong governance standards

• Exposure to large-scale outsourced finance operations and performance management
  

  All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.
  
  "This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."
  

  We regret to inform that only shortlisted candidates will be notified.
  

  Syed Hafiz

  EA Regn No: R21103431

  RMA Consultants EA License No: 93C4403

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the LRT stations. 

He works in a fast-paced and customer-facing environment, and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to train, station and wayside operation requirements.

Responsibilities

Responsibilities:
•    Ensure a safe and secure travel experience for our commuters.
•    Ensure the delivery of excellent commuter-centric customer service experience focusing on care and comfort.
•    Ensure delays and incidents are responded promptly and handled appropriately.
•    Take personal responsibility, commitment and integrity to fulfil the Critical Work Functions and Key Tasks assigned herewith.

Support station operations and requirements
•    Provide excellent commuter-centric customer service at station
•    Conduct security patrol within station premises
•    Conduct checks to ensure station equipment are in good working condition
•    Respond to alarm status promptly e.g. fire alarm, ESP, etc.
•    Perform crowd control to facilitate the movement of commuters at station concourse and platforms
•    Carry out first-line recovery of trains, station and trackside equipment
•    Perform administrative duties

Support train operations and requirements
•    Provide excellent commuter-centric customer service in train
•    Man revenue service train, handle train defects and operate train when required
•    Perform sweep train operation to ensure system is safe before revenue service.
•    Conduct security sweep on board trains

Comply with Rules, Regulations and Procedures
•    Respond to rail incidents and/or accidents in accordance with assigned roles and responsibilities
•    Communicate operational and service information to relevant staff and commuters during rail incidents and/or accidents
•    Assist in the investigation of rail incidents and/or accidents
•    Operate trains as instructed by Operations Control Centre

Support continuous improvement activities to enhance service reliability
•    Propose workflow improvements to enhance operational efficiency of station and trains operations

Qualifications & Work Experience

•    NITEC in an Engineering discipline
•    Able to work on three rotating shift including weekends and public holidays
•    Candidate with no experience are welcomed to apply

Skills

Technical skills include:
•    Basic computer literacy

Generic skills include:
•    Customer-service oriented
•    Likes to work with people of all levels
•    Committed and has passion for work
•    Positive and open mind-set
•    Meticulous and alert
•    Ability to take initiative to make changes for better organization efficiency and effectiveness
•    Ability to work independently and be a good team player
•    Ability to work under stress and pressure
•    Ability to communicate effectively and clearly
•    Effective interpersonal skills
•    Proficient in English and preferably in one other official language

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

The ideal candidate will have a strong background in commercial construction, preferably in commercial building Interior fit out projects, excellent leadership skills, and the ability to contract administration, commercial risk management, and bid strategy. You will play a key role in securing major projects by delivering compliant, competitive, and profitable tenders.

Key Responsibilities

• Lead end-to-end tendering processes, including bid strategy, risk assessment, pricing coordination, and submission.

• Review and interpret client-issued tender documents (e.g., RFPs, ITTs, BOQs, and drawings), ensuring all deliverables are understood and responded to appropriately.

• Develop and implement structured internal workflows for bid preparation, approvals, and stakeholder alignment.

• Coordinate cross-functional teams (estimating, planning, procurement, legal, engineering) to develop complete, high-quality technical and commercial submissions.

• Lead negotiations on commercial terms, qualifications, and contract risk allocation in collaboration with legal and executive management.

• Manage communication with clients during tender periods, including handling clarifications, RFIs, and interviews.

• Oversee preparation and submission of all tender documentation, ensuring professional presentation and on-time delivery.

• Support post-tender activities including negotiations, contract award, and handover to project delivery teams.

• Maintain a lessons-learned database to improve future tendering strategies and processes.

Qualifications

• Bachelor's Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.

• Minimum of 10 years of progressive construction management experience and tendering, with at least 8 years in a senior leadership role.

• Proven experience managing complex mid-to-large scale or interior fit out commercial building projects.

• Excellent understanding of commercial risk, contract negotiation, and legal implications in construction contracts.

• Strong organizational skills including attention to detail and methodical approach to work

• Strong knowledge of construction methods, materials, scheduling, and financial management.

• Excellent written, communication, negotiation, and leadership skills.

• Proficient and competent in MS Office applications, particularly in Excel, and project management software.

Are you a dedicated property management professional looking for a new challenge? We are seeking an Assistant / Condo Manager to oversee and maintain residential, commercial, and industrial properties with precision and care.

Key Responsibilities:

• Manage and maintain assigned properties efficiently.
• Ensure compliance with all statutory regulations and building acts.
• Uphold estate house rules and bylaws.
• Conduct regular inspections and recommend necessary repairs and improvements.
• Supervise contractors and ensure work meets specifications.
• Monitor and review estate agreements, licenses, insurance policies and contracts.
• Handle procurement processes within managed estates.
• Track and oversee repair and replacement works.
• Review operational procedures and recommend improvements.
• Provide excellent customer service to residents and owners.
• Lead and manage a team of site staff. Organize and attend Council and General Meetings, including preparing notices, agenda, and meeting minutes. Follow up on post-meeting matters.
• Prepare regular estate reports covering service provider performance, owner feedback, updates, and utilities consumption. Draft and review correspondence such as circulars and notices.
• Maintain proper documentation and records. Prepare and review Management and Sinking Fund budgets.
• Work closely with HQ accounts for the recovery of MF/SF arrears. Perform additional estate-related duties as assigned.

Requirement:

• Minimum 5 years of relevant experience in building management - Strong problem-solving skills and ability to lead and manage the teams effectively.
• Knowledge of statutory regulations related to property management and compliance.
• Excellent communication and customer service skills to liaise with residents, owners, and stakeholders.
• Minimum a Diploma holder in a relevant field.

If you are a proactive and responsible professional with a passion for property management, we would love to hear from you!