As the Assistant Manager of Primary Healthcare, you will oversee the operational performance of our clinics, ensuring that they run efficiently while meeting all regulatory and standard requirements. You will also collaborate closely with clinic managers and are responsible for training and orienting staff to maintain high service standards.

Role & Responsibilities:

• Manage the clinic team to ensure efficient and proper operations at our clinics
• Provide support to overall strategic and operational management directions to align business goals
• Coordinate with Clinic Managers on day-to-day operational matters
• Manage orientation and training of clinic staff to ensure sufficient and qualified personnel
• Ensure maintenance of SOPs, clinic compliance with legal policies, clinical practice guidelines and standards
• Support in development and implementation of new initiatives, guidelines and policies across all clinics
• Ensure all administrative and operational tasks are conducted with a high standard of service and professionalism
• Supervise a team of non-executive and ancillary staff
• Optimize daily activities and performance of the business
• Undertake clinic assistant duties where required
• Support in general administration where required
• Perform and support in any other duties as assigned

Requirements:

• Bachelor Degree with at least 3-5 years relevant experience in healthcare with supervisory experience
• Possess demonstrated clear leadership skills as well as performance track records
• Ability to lead and keep teams
• Excellent clinic management skills with experience in managing and supervising clinical administration
• Excellent written and verbal communication skills
• Able to work in a dynamic and fast paced environment

Our opportunity:

As the Senior Media Manager, for Burger King APAC, you will play a pivotal role in the regional APAC marketing team, as expert consultant across our markets, especially our key markets (India/SEA/Korea/Japan), advising them on key media strategies, driving both media effectiveness and efficiencies.

Within RBI, you will be working closely with broader marketing team in APAC as well as collaborating with international team for potential synergies. You will also be playing educator role to drive organization capability when it comes to media knowledge.

Externally, you will be taking the lead to engage and partner closely with key stakeholders, including media partners, media agencies and franchisee marketing teams, ensuring media execution with excellence, effectiveness and efficiencies.

Media is a critical driver of growth for Burger King APAC. This is an exciting opportunity for someone who is keen to apply media experience and knowledge to help drive both in market sales results and organization capability. 

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

Your roles & responsibilities:

Regional Media Leadership:

• Act as the central media expert for the APAC region, partnering with franchise markets to elevate their media strategies and execution.

• Build a consolidated central view of markets’ media investments, opportunities and where there is opportunity to push for improvements across both effectiveness and efficiency.

• Provide counsel on media mix, media investments, priorities, and optimization across various channels (e.g., digital, TV, OOH, social)

• Build strong relationships with local marketing teams, fostering trust and collaboration.

• Focus support on key markets, whilst ensuring scaled capability and support for other emerging opportunities

Strategic Planning and Execution:

• Lead the thinking and develop for key markets Media strategies. Proactively evaluating and identifying key media strategies for key markets especially during annual planning cycles.

• Develop and educate media frameworks for broader organization to reapply for broader markets.

• Help local teams identify and capitalize on opportunities to drive media effectiveness and ROI.

• Be recognized by franchisee across key markets as a media expert consultant and strategic advisor for media and brand planning.

• In-depth media domain & platform knowledge in APAC with field-tested application experience.

Performance Tracking and Reporting:

• Develop KPIs to drive and track performance, linking to in market results. Continuously learning and share learning and best practices.

• Put in place tracker on working media and analyze media performance and uncover actionable insights/learning to improve media effectiveness/efficiency.

• Build media framework to drive compliance and execution with excellence.

Agency and Vendor Coordination:

• Support local markets in managing their media agencies and vendor relationships; lead and invite media pitches whenever necessary for key markets.

• Explore whenever relevant and applicable of potential global/regional partnerships, while ensuring in line with business needs.

Cross team/functional collaboration & driving Organization Capability:

• Collaborate closely with global teams and broader marketing/field teams to ensure media strategies are in line with strategic brand priorities.

• Lead efforts to impart and train broader organization, equipping local teams with the tools and knowledge needed to succeed.

• Share best practices, case studies, and insights across the region to elevate collective media expertise.

Your skills & experience:

• 8+ years of experience in media planning and buying or a related role within a multi-market/regional organization.

• Strong understanding of APAC markets and the unique consumer habits of media consumption across the region especially key markets, including India and SEA.

• Experience working in F&B category is a plus.

• Deep expertise in paid media channels (digital, traditional, and emerging platforms).

• Strong strategic thinking with the ability to navigate key stakeholders needs.

• Excellent communication, collaboration, and relationship-building skills.

• Data-driven mindset with a focus on performance measurement and optimization. Experience is media mix modelling (MMM) is a plus.

Trade Finance, Assistant Manager (Maritime/Trading)

Our client is a well-established international business with operations across multiple regions, and is looking to hire a Trade Finance & Treasury professional to support their commercial and treasury activities from Singapore.

Key Responsibilities

• Manage the end-to-end execution of trade finance transactions, ensuring timely processing and settlement of commercial activities.
• Administer and monitor trade finance instruments including Letters of Credit (LCs), Standby Letters of Credit (SBLCs), Bank Guarantees, documentary collections and trade loans.
• Review and coordinate shipping, trade and banking documentation to ensure compliance with contractual and financing requirements.
• Liaise closely with commercial, operations, legal, counterparties and banking partners to facilitate smooth transaction execution.
• Manage daily treasury operations including cash positioning, liquidity monitoring, funding requirements and payment execution.
• Prepare cash flow forecasts and support working capital management across the business.
• Monitor utilisation of banking facilities and ensure compliance with internal controls and financing arrangements.
• Act as a key point of contact for relationship banks on operational matters, account maintenance, KYC reviews and facility documentation.
• Support the renewal and administration of trade finance and banking facilities.
• Assist with foreign exchange settlements and treasury-related transactions where required.
• Support external audits, internal reporting and treasury governance requirements.
• Identify opportunities to improve processes, controls and operational efficiency across trade finance and treasury activities.

Key Requirements

• Degree in Finance, Accounting, Business or a related discipline.
• Approximately 5-8 years of relevant experience within trade finance, treasury or banking operations.
• Prior experience within a commodity trading, shipping, logistics or asset-intensive business environment is a requirement.
• Strong understanding of trade finance instruments including Letters of Credit, Bank Guarantees, documentary collections and trade loans.
• Experience working directly with banks and managing banking relationships.
• Good understanding of cash management, liquidity planning and treasury operations.
• Familiarity with international trade settlement processes and working capital financing structures.
• Strong attention to detail with the ability to manage multiple transactions simultaneously.
• Effective communication and stakeholder management skills.

Our client, a well-established international bank with a strong presence in Asia, is seeking an experienced Senior Premier Team Manager to join the team. This role offers the opportunity to drive business growth, lead a team of Offshore Relationship Managers and strengthen customer relationships within a stable and reputable organization.

about the job

• Lead, mentor and develop a team of Offshore Relationship Managers to achieve business objectives.
• Oversee client acquisition, retention and portfolio growth by implementing effective relationship management and sales strategies.
• Drive sales performance through targeted initiatives, cross-selling opportunities and delivery of personalized financial solutions.
• Ensure adherence to banking regulations, internal policies and risk management guidelines across all client engagements.
• Monitor team performance, analyze sales reports and implement action plans to achieve revenue and profitability targets.

skills and experience required

• Bachelor's degree in any discipline.
• Minimum 8 years of experience as a Premier Banking Manager focusing on the North Asia market.
• Strong leadership, coaching and team management skills.
• Possesses strong knowledge of bancassurance, investment products and wealth management solutions.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Junior Construction Manager (5–8 years)

• 5–8 years of construction industry experience.
• Previous roles such as:Site EngineerProject EngineerSite ManagerConstruction Supervisor
• Experience managing subcontractors and site operations.

Key Responsibilities

• Plan and oversee construction activities.
• Monitor project progress and schedules.
• Manage manpower, materials, and equipment.
• Ensure compliance with drawings, specifications, and regulations.
• Conduct site meetings and resolve construction issues.
• Control project costs and variations.
• Ensure workplace safety standards are met.

Skills Employers Look For

• Construction project management.
• Leadership and team management.
• Contract and procurement knowledge.
• Risk management.
• Budgeting and cost control.
• Scheduling software (Primavera P6, Microsoft Project).
• Strong communication and negotiation skills.

We are looking for a capable and experienced Restaurant Manager to take full responsibility for the operational success of our outlet. This role requires strong leadership, daily presence on the ground, and a deep understanding of customer service, hygiene, and food operations.

If you’ve previously led a team in a busy restaurant environment and know how to run a shift from opening to closing, we want to hear from you.

Minimum Requirements (Strict Filtering)

· At least 5 years of experience in the F&B industry, with a minimum 3 years in a managerial or supervisory position

· Hands-on experience managing kitchen and front-of-house teams in a dine-in setup

· Familiar with shift planning, manpower deployment, and real-time staff supervision

· Skilled in inventory handling, supplier coordination, and stock-level monitoring

· Well-versed in food hygiene standards, licensing matters, and day-to-day cleanliness inspections

· Comfortable handling customer feedback and responding professionally to complaints or issues

· Proficient in using POS systems and maintaining outlet-level sales or petty cash records

· Available to work weekends, evenings, and public holidays as part of regular roster

· Physically fit and willing to be actively involved on the restaurant floor

 Experience That Will Give You an Edge

· Previous experience with new outlet setups, launching menus, or opening branches

· Able to conduct staff training and implement SOPs independently

· Familiarity with central kitchen operations or delivery order integration systems

· Track record of improving outlet performance or reducing wastage/costs

· Knowledge of simple reporting tools (Google Sheets, Excel) for daily tracking

 Perks of Joining Our Team

· You’ll take ownership of the restaurant like it’s your own

· Management will support you with systems, supplies, and hiring when needed

· Gain exposure to outlet-level budgeting, purchasing, and promotions

· Career pathway available to Multi-Outlet Manager or F&B Operations Lead

· Uniforms provided, meals included during shifts, and support staff on duty

The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. He/She will also assist with all related planning, coordination, staffing and administration of daily operations. He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and smooth operationalisation at the institutional level.

Primary Responsibilities and Duties (80%)

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality if necessary
• Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any)
• Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads on the actions to be taken for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual and multi-years budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Secondary Responsibilities and Duties (20%)

• Monitor and ensure all vendors and service providers adhere to the house rules.
• Take on and assist in projects and ad-hoc assignments.
• Develop and counsel staff.  Conduct briefings with department’s supervisors along with service partners, always maintaining open channels for communication and feedback.
• Supervise various operations as and when required.
• Perform any other duties assigned by the Reporting Officer.

Requirement

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field

• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative
• Record of good leadership and project management

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Drives revenue, oversees daily operations, and leads staff

Daily Operations

Workflow Coordination: Oversee the opening and closing of the salon, daily appointment scheduling, and walk-in traffic.

Hygiene Compliance: Enforce strict adherence to health, safety, and sanitation regulations mandated by the Singapore Ministry of Health (MOH) and the National Environment Agency (NEA).

Facility Management: Ensure equipment is properly sterilized and maintained, and the salon environment remains clean and inviting

Staff Management & Leadership

• Manpower Planning: Develop staff rosters, manage shift allocations, and ensure adequate manpower coverage during peak hours and weekends. [1, 2]
• Recruitment & Training: Hire, onboard, and train new stylists, beauticians, and front-desk staff. [1]
• Performance Tracking: Set sales targets, evaluate employee performance, and provide coaching to improve technical skills and service standards

Business Development & Financials

• Sales Targets: Monitor daily/monthly sales performance and implement strategies to increase revenue and profitability.
• Inventory Control: Track stock levels of hair/beauty products, order supplies, and manage vendor relationships.
• Marketing & Promotions: Execute in-store promotions and manage digital/social media campaigns to attract new customers and drive repeat visits

Customer Relations

• Service Excellence: Ensure clients have a premium, seamless experience from the moment they book to when they leave.
• Conflict Resolution: Handle customer feedback, address inquiries, and resolve escalated complaints professionally

Proven experience in salon management or a similar managerial role.

Strong knowledge of the beauty and salon industry.

Exceptional leadership and team management skills.

Excellent communication and interpersonal abilities.

Business acumen, including budgeting and financial analysis.

Proficiency in salon management software and Microsoft Office.

Customer-focused with a commitment to delivering a high level of service.

Organizational and problem-solving skills.

A strategic role responsible for overseeing end-to-end purchasing, managing supplier relationships, and driving cost-optimization initiatives

Key Responsibilities

• Sourcing & Supplier Management: Identify, evaluate, and qualify vendors. Build strong partnerships and conduct regular vendor performance evaluations.
• Contract Negotiation: Lead negotiations for pricing, delivery terms, and service-level agreements (SLAs). Collaborate with legal and finance stakeholders to finalize contracts.
• Cost Optimization: Develop and implement strategic procurement plans designed to deliver targeted savings, reduce expenses, and meet financial targets.
• Risk & Compliance: Monitor market trends, assess supply chain risks, and ensure compliance with internal corporate governance and local/regional regulations.
• Data & Analytics: Track Key Performance Indicators (KPIs) and prepare periodic procurement reports to support management decision-making

Core Duties and Responsibilities

• Strategic Sourcing: Develop procurement strategies aligned with organizational goals. Identify and evaluate reliable suppliers and vendors, locally and globally.
• Contract Negotiation & Management: Lead tendering processes (RFI/RFP), compare proposals, and negotiate advantageous pricing, delivery, and payment terms.
• Budget & Cost Control: Manage departmental budgets, track market trends, and identify cost-saving opportunities without compromising on quality or operational needs.
• Vendor Performance: Monitor and conduct regular supplier evaluations to guarantee service reliability and adherence to technical specifications.
• Compliance & Risk Management: Ensure that purchasing activities comply with company policies, local legal frameworks, and regulatory requirements. Mitigate supply chain and contract risks.
• Cross-functional Collaboration: Work closely with Finance, Legal, Operations, and Engineering teams to support project execution.

• Develop and implement procurement strategies that align with organisational goals
• Manage the procurement process from requisition to purchase order, ensuring compliance with policies
• Negotiate contracts with suppliers to secure favourable terms and pricing
• Monitor supplier performance and conduct regular evaluations to ensure quality and reliability
• Collaborate with internal stakeholders to identify procurement needs and develop specifications
• Maintain accurate records of procurement activities and prepare reports for management
• Stay updated on market trends and changes in the procurement landscape
• Lead and mentor procurement staff, fostering a culture of continuous improvement

We are seeking an experienced and results-oriented Manager to oversee the daily operations, customer service, sales, and overall business performance of our domestic helper employment agency. The ideal candidate will be responsible for managing the retail office, supervising staff, coordinating helper placements, and ensuring excellent service delivery to employers and domestic workers.

Key Responsibilities

1. Business & Operations Management

• Manage the day-to-day operations of the employment agency
• Ensure smooth processing of domestic helper recruitment, placement, transfer, and deployment
• Oversee work permit, employment documentation, and administrative processes
• Ensure compliance with all relevant regulations and company policies
• Develop and improve operational procedures for efficiency and service quality

2. Sales & Customer Relationship Management

• Meet sales and placement targets set by management
• Handle customer inquiries and provide professional consultation to employers
• Recommend suitable domestic workers based on employers’ requirements
• Manage customer feedback, complaints, and service recovery
• Build long-term relationships with customers to encourage referrals and repeat business

3. Retail Office Management

• Oversee daily office operations and customer service activities
• Ensure the office is well-maintained, organized, and professionally presented
• Monitor appointment scheduling, customer follow-ups, and documentation
• Manage office supplies, equipment, and facilities

4. Staff Leadership & Development

• Supervise consultants, customer service officers, administrators, and support staff
• Conduct staff training and performance reviews
• Prepare work schedules and manpower planning
• Foster a positive, productive, and customer-focused work culture

5. Recruitment & Helper Management

• Coordinate with overseas recruitment partners and agencies
• Monitor helper arrivals, transfers, training, and deployment schedules
• Ensure proper matching between employers and domestic workers
• Support dispute resolution and replacement arrangements where necessary

6. Compliance & Regulatory Management

• Ensure compliance with Singapore employment agency regulations and procedures
• Maintain proper records and documentation
• Support audits, reporting, and licensing requirements
• Ensure confidentiality and professional handling of personal information

7. Reporting & Business Performance

• Prepare sales, placement, and operational performance reports
• Track KPIs and business targets
• Identify opportunities to improve revenue, efficiency, and customer satisfaction
• Assist management in business development and growth initiatives

Requirements

• Diploma or Degree in Business Administration, Management, Human Resources, or related field
• Experience in employment agency, manpower services, recruitment, or customer service management preferred
• Strong leadership, sales, and operational management skills
• Good communication and interpersonal abilities
• Knowledge of domestic helper recruitment processes is an advantage
• Familiarity with MOM employment agency regulations is preferred
• Proficient in Microsoft Office and basic business systems

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and securityrules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.