Key Responsibilities:- Manage berth availability and allocation control, ensuring optimal utilization and compliance with marina operational standards.....
Key Responsibilities:
- Manage berth availability and allocation control, ensuring optimal utilization and compliance with marina operational standards.
- Handle booking confirmations, amendments, and cancellations for berth reservations and related marina services.
- Manage seasonal allocations and VIP berth blocking, coordinating closely with marina operations and management.
- Control price lists and promotional setups for berth rentals and marina services in alignment with management strategy.
- Review and verify proforma invoices and ensure accuracy of final invoices before issuance.
- Monitor accounts receivable (AR) and follow up on overdue payments in coordination with the finance team.
- Maintain and control the contract master list, including dual-signature authorization and contract validity tracking.
- Ensure audit readiness and tax alignment, working closely with finance and external auditors.
- Prepare and submit daily, weekly, monthly, and quarterly reports related to reservations, revenue, occupancy, and operational performance.
- Act as a key liaison between Marina Operations, Finance, Sales, and Management to ensure smooth end-to-end reservation processes.
- Lead, train, and supervise the reservations team to maintain service quality and operational efficiency.