Total 5,729 it manager job vacancies in Others category in The Philippines

Responsibilities:

• Assist in daily outlet operations and ensure smooth workflow
• Supervise and guide service crew during shifts
• Handle customer enquiries and complaints professionally
• Ensure food quality and service standards are maintained
• Prepare staff roster and manage manpower arrangement
• Monitor staff attendance, punctuality, and performance
• Train new employees on SOP and service procedures
• Manage inventory, stock ordering, and stock control
• Ensure cleanliness, hygiene, and workplace safety compliance
• Handle cashiering and daily sales closing when required

Senior Relationship Manager (Auto)

About The Company

Sing Investments & Finance Limited has more than 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies.

We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

As a Senior Relationship Manager in the Auto Loans Team, your Key Responsibilities include:

1.     Relationship management

• Build long-term partnerships with clients in the automotive industry.

2.     Advisory

• Guide businesses through loan applications,structuring, and approvals.  

3.     Portfolio growth

• Achieve revenue and customer retention goalswhile increasing the portfolio’s profitability through cross-selling andreferrals.

4.   Stakeholder management

• Work closely with internal teams to ensuresmooth client servicing.

Requirements:

• At least 5 years’ proven track record in corporate financing, with working knowledge of the automotive industry and in auto loan products like Block Discounting, Floor Stock and Direct facilities
• Degree in Business or Finance related discipline
• Good industry network and interpersonal skills
• Strong communication and negotiation skills
• A self-starter and team player
• Results-driven with a passion for helping businesses succeed
• Ability to work in a fast-paced environment

*Please Note:

• Corporate rank and remuneration willcommensurate with experience.

• Only shortlisted candidates will be notified.

Job Summary

Manage vendor contracts and daily operations to ensure compliance and service excellence. Collaborate with stakeholders to drive operational efficiency and support sustainable practices in dynamic environments.

Responsibilities

• Interpret vendor contracts to enforce terms and monitor KPIs ensuring compliance with policies and standards
• Manage daily operations and resolve vendor issues to maintain smooth service delivery in fast-paced settings
• Validate reports and audit KPIs to track performance data and ensure accuracy in documentation and compliance
• Collaborate effectively with stakeholders and vendors to foster strong communication and partnership
• Lead initiatives that support operations through innovative and sustainable practices, demonstrating leadership and proactive problem-solving

Preferred competencies and qualifications

• Experience in healthcare, hospitality, or horticulture environments with knowledge of operational and compliance requirements in these sectors
• Bachelor’s degree in a relevant field

• Healthcare experience is an advantage

• Strong interpersonal and verbal communication abilities
  

  EA Personnel Name: Asinah

  EA Personnel No: R22111327

  EA License No: 02C5351

Responsibilities

1.     Manage the day-to-day accounting routine duties which includes:

•  Distribution of Banking system batching reports to key business units
• Compilation of daily system-generated management reports and investigate exception flagged in these reports with respective key business units
• Preparation of MAS monitoring reports such as MCB, MLA, QL, AMR
• Perform Nostro Bank Reconciliation to ensure unreconciled items are followed up and investigate any abnormity on a timely basis
• Perform journal entries for interest income/expense/service fee relating to Nostro/Vostro Bank accounts
• Compilation and binding of Journal entries vouchers and ensure internal maintenance of Journal vouchers are met
• Perform batching checks for error/suspense flagged by Banking system and execute end of day batching

2.     Manage the periodic accounting routine duties which includes:

• Generate and distribution of periodical system-generated reports via Banking system to key business units
• Preparation of fortnightly, monthly, quarterly, half-annual and annual management reports, regulatory reporting and statistical survey and ensure timely submission to management, MAS, IRAS and DOS.
• Obtain regular internal clearance from key business units to facilitate the preparation of the MAS returns and GST return
• Perform pre-submission checks through variance analysis for MAS and GST returns and investigate the reason for any exception variance flagged
• Escalating Customers’ Returned mail for Head of Operation/KYC action and prepare the Monthly Customers' Statement Returned Mail Log for Compliance Officer’s review
• Perform half-annual Inter-branches Interest income/expense reconciliation
• Assists in year-end audit by providing documentation/schedules required by Internal/External Auditors and preparation/replying of Nostro/Vostro Audit Confirmation
• Packing and maintaining records of past year reports to be send to warehouse for storage

3.     Other adhoc routine duties which includes:

• Attending tovariance queries raised by regulator for submitted MAS returns
• Participate in adhoc projects such as UAT report verification for new reporting implementation
• Ad hoc duties assigned by manager

Job Requirements: 

• Minimum Diploma in Accounting and financial related courses
• Fresh Graduates welcome to apply
• Keen to learn and grow in a commercial banking environment.
• Possess good analytical, good interpersonal and communication skills. Co-operative team player
• Well organized and meticulous in details

•   Able to work independently or as a team

What This Role Is About

If you enjoy talking to people, learning new things, and helping others make better decisions with their money, this role could be a great fit for you.

As part of our Wealth Management team, you’ll be based in an office environment, working primarily through tele‑consulting to engage customers. You’ll support customers at different stages of their lives — from starting their investment journey to planning ahead and protecting what matters most. Your role is to guide them with suitable solutions, one conversation at a time.

What You’ll Be Doing

• Engage customers mainly through tele‑consulting, along with in-person and virtual interactions to existing customers.

• Convert warm and cold leads into advisory appointments through structured tele‑consulting

• Proactively identify, engage and develop new customer relationships through outbound advisory conversations

• Achieved monthly acquisition targets through outbound prospecting and follow‑ups

• Build your customer base through structured outreach activities, tele‑prospecting initiatives and customer engagement programmes

• Understand customers’ needs, goals and life stages, and share suitable banking, investment and insurance solutions in a clear and responsible way

• Work closely with the Business Sales Manager to support business plans and contribute towards achieving team and individual KPIs

• Participate in bank‑led events, roadshows and outreach activities to meet customers and support business growth

Stay connected with existing customers by sharing relevant ideas, market updates and timely insights

Set personal goals for yourself and work steadily towards achieving them, with guidance from your manager and team

Keep learning and improving — whether it’s product knowledge, market awareness or communication skills

Who You’ll Enjoy This Role With

You don’t need to know everything on Day 1 — that’s what training is for. What matters more is your attitude and willingness to learn.

What You Can Expect From Us

• Competitive pay with a full benefits package
• Structured training and hands‑on coaching to build confidence and skills
• Supportive managers and a collaborative team environment
• Recognition programmes that reward good performance (yes — including overseas trips)
• Digital tools that support effective tele‑consulting and hybrid ways of working

This role is suited for you if you:

• Are curious about financial planning or wealth management
• Enjoy speaking with people and building rapport over the phone
• Are comfortable working in an office‑based, tele‑consulting environment
• Take pride in doing your work well and improving over time
• Are open to flexible working hours, including some weekends for events when required
• Candidates with prior financial advisory experience may be considered for more senior positions.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Company Overview

Tru-Marine is a leading specialist in turbocharger maintenance, repair, and overhaul services. We deliver reliable, customer-centric solutions with a focus on quality and innovation. Certified in ISO 9001, ISO 14001, and OSHA 18001, we serve ships, locomotives, industrial plants, and offshore installations globally.

Job Summary

Lead commercial execution to drive business growth by developing pricing strategies, managing proposals, negotiating contracts, and supporting key accounts in alignment with company strategy and operational capabilities.

Responsibilities

• Lead commercial execution to achieve business growth aligned with company strategy and operational capabilities
• Develop, implement, and review pricing strategies to maintain competitiveness and optimize margins and profitability
• Manage end-to-end proposal and quotation processes by analyzing client requirements, developing pricing and commercial solutions, coordinating stakeholders, and delivering timely submissions
• Drive contract negotiation and management to secure favorable commercial terms, mitigate risks, and ensure compliance with company standards
• Collaborate with Sales to identify growth opportunities, strengthen customer relationships, and enhance account performance through commercial input on pricing, contracts, and proposals
• Support business development by contributing to market analysis, opportunity identification, proposal development, and client engagement activities
• Monitor and analyze commercial performance metrics such as revenue, margins, and forecasting, providing regular reports and insights to management
• Work cross-functionally with Operations, Finance, Legal, and Technical teams to ensure commercial agreements are practical, compliant, and executable
• Ensure compliance with internal governance, approval processes, and risk management frameworks across all commercial activities

Required competencies and certifications

• Diploma or Bachelor’s degree in Business Administration, Management, Engineering, or related field
• 5–8 years of experience in commercial, contracts, or sales support roles, preferably in marine, offshore, shipyard, or engineering/MRO industries
• Proven experience managing commercial, contracts, pricing, or sales support functions with strong cross-functional coordination and decision-making exposure
• Ability to balance operational demands with strategic priorities
• High level of integrity and accountability

Preferred competencies and qualifications

• Experience in marine, offshore, or engineering industries
• Strong stakeholder management and influencing skills to drive collaboration and decision-making
• Strong communication and presentation skills to effectively convey commercial strategies and proposals

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

Job Description:

• Liaise with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Liaise with clients, sub-contractors, and suppliers on project requirements.
• Oversee overall planning and execution to ensure optimization of resources and manpower
• Initiate, co-ordinate and oversee the interactions with the various involved disciplines/personnel to support the project
• Provide support in administering the main contract.
• Responsible for full QS work including valuation, submission of variation works, budgeting, controlling of cash flow and cost, processing of claims, contract payments, and settlement of final accounts, working with procurement team on the administration of projects.
• Assist to prepare tender and contract documents including bills of quantities.
• Prepare and analyze costings for tenders.
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Job Requirement

Qualifications & Experience:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• Organizational skill with attention to detail, adaptable and flexible.
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Description & Requirements: Knowledge in: M&E Field ; PLUMBING AND SANITARY WORKS ; FIRE PROTECTION !

Construction Project Manager is responsible for managing construction projects, ensuring they are completed on time, within budget, and to the required quality standards. This involves planning, coordinating, and supervising fire protection works activities, as well as communicating with stakeholders, including clients, architects, engineers, and contractors.

Job Responsibilities

1. Project Planning: Develop and implement project plans, including setting goals, objectives, and timelines.

2. Budgeting and Cost Management: Establish and manage project budgets, ensuring costs are controlled and expenses are minimized.

3. Site Management: Oversee construction activities on site, ensuring compliance with safety regulations, building codes, and quality standards.

4. Contractor Management: Manage contractors and subcontractors, including selecting, evaluating, and monitoring their performance.

5. Communication: Coordinate and communicate with stakeholders, including clients, architects, engineers, and contractors.

6. Risk Management: Identify and mitigate potential risks, including safety hazards, delays, and cost overruns.

7. Quality Control: Ensure that construction work meets quality standards, and that defects are identified and rectified.

8. Schedule Management: Develop and manage project schedules, ensuring that milestones are met and deadlines are achieved.

9. Safety Management: Ensure that construction sites are safe, and that safety regulations are complied with.

10. Reporting: Prepare and submit project reports, including progress reports, cost reports, and quality reports.

Required Skills and Qualifications

1. Candidate must possess at least a Diploma.

2. Min 5 years similar capacity experience in Industry (M&E ; P&S ; FP Industries).

3. Knowledge of AutoCAD.

Job Summary

The TCM Physician Branch Manager is responsible for delivering professional Traditional Chinese Medicine consultations and treatments while overseeing the overall branch operations, team management, and business performance. This role requires a strong balance of clinical expertise, leadership capability, and sales-driven mindset to ensure high-quality patient outcomes and sustainable clinic growth.

Key Responsibilities
1. Clinical Practice (TCM Physician Role)

• Conduct detailed TCM consultations, diagnosis, and treatment planning (e.g., acupuncture, herbal prescriptions, tuina, cupping where applicable)
• Ensure safe, effective, and patient-centered treatment in line with TCM principles and clinic standards
• Maintain accurate and complete patient records
• Provide health education and follow-up care to improve patient recovery and retention

2. Branch Operations Management

• Oversee daily clinic operations to ensure efficiency and smooth patient flow
• Ensure compliance with clinic SOPs, hygiene standards, and regulatory requirements
• Manage clinic resources, inventory (herbs, supplies), and cost control
• Ensure high standards of customer service and patient experience

3. Team Leadership & Development

• Lead, supervise, and mentor clinic staff (front desk, therapists)
• Conduct performance reviews, coaching, and on-the-job training
• Build a strong, disciplined, and service-oriented team culture
• Manage staff scheduling and manpower planning

4. Sales & Business Growth

• Drive branch revenue and achieve monthly sales targets
• Promote clinic services, packages, and treatment plans effectively
• Improve patient conversion, retention, and repeat visit rates
• Identify business growth opportunities and implement sales strategies
• Collaborate with marketing team on campaigns and promotional activities

5. Reporting & Strategy

• Monitor and report branch performance (sales, operations, staffing, patient volume)
• Analyse business trends and propose improvement strategies
• Support management in expansion planning and operational improvements

Requirements

• Registered or qualified TCM Physician Traditional Chinese Medicine or equivalent certification
• Minimum 5 years of clinical experience as a TCM Physician
• Minimum 3 years of managerial or supervisory experience in clinic or healthcare setting
• Strong sales ability with proven track record in meeting or exceeding targets
• Good leadership, communication, and people management skills
• Strong clinical knowledge combined with business acumen
• Ability to work in a fast-paced, performance-driven environment

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager – JAAN by Kirk Westaway

Key Responsibilities

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.
• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.
• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.
• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.
• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.
• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.
• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.
• Foster a culture of accountability, teamwork and continuous learning.
• Support recruitment, talent development and succession planning within the outlet.

Collaborate as a Hotel Leadership Partner

• Work closely with internal departments to ensure seamless operations and exceptional guest experiences.
• Champion workplace safety, compliance and luxury service standards.
• Act as a role model and ambassador for JAAN, Fairmont Singapore and Swissôtel The Stamford.

Qualifications

• Diploma or Degree in Hospitality Management or a related field.
• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.
• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.
• Passion for delivering exceptional guest experiences and luxury service standards.
• Strong leadership, coaching and team development capabilities.
• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.
• Highly organized, detail-oriented and able to thrive in a fast-paced environment.
• Strong problem-solving, decision-making and conflict resolution skills.
• Commercially aware with an understanding of operational and financial performance.
• Proficient in Microsoft Office applications.
• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Us

Shugar Prestige is a premium beauty and nail salon located in the heart of Orchard Road. We are dedicated to delivering exceptional customer service, professional beauty treatments, and a luxurious experience for our clients.

Job Overview

We are seeking a proactive and customer-oriented Assistant Branch Manager to support daily operations, ensure service quality, and lead our team to achieve business targets. The ideal candidate will have a passion for the beauty and nail industry, strong people management skills, and the ability to create a welcoming environment for both customers and staff.

Key Responsibilities

Assist the Branch Manager in overseeing daily salon operations

Supervise and motivate staff to achieve service and sales goals

Manage appointment schedules and ensure smooth workflow

Handle customer feedback and resolve service issues promptly

Monitor inventory levels and coordinate product orders

Maintain cleanliness, hygiene, and service standards in line with company policies

Assist in staff training and performance evaluations

Support marketing and promotional activities to drive customer engagement

Requirements

Minimum 2 years of experience in beauty, nail, or retail management

Strong leadership and team management skills

Excellent customer service and communication abilities

Ability to work retail hours, weekends, and public holidays

Good organisational skills and attention to detail

Proficiency in Microsoft Office and basic POS systems

Experience in beauty/nail services is an advantage

What We Offer

Competitive salary with performance incentives

Staff discounts on beauty and nail services

Career growth opportunities within a premium salon brand

Supportive and dynamic work environment

Whatsapp: +65 9858 0286