Total 422 it auditor job vacancies in Others category in The Philippines

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!):

• 5 days’ work week

• Attractive incentive and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Responsibilities:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications

• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required

• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks

• Hardware and software inventory upkeep to ensure inventory accuracy

• Performing and monitoring daily data backup

• Liaising with external parties on IT issues and purchases

• Provide 24/7 offsite support on a rotational basis

• Any other duties as assigned

Requirements:

• Minimum 1 year of experience in related field

• Possess at least a Diploma in Computer Studies/ Computer Science/ Information Technology or related field of study

• Possess sound knowledge and experience in networking infrastructures and web architectures

Oon & Bazul LLC is seeking a hands‑on IT and technology leader to take ownership of our technology environment. This role goes beyond traditional IT support. In addition to keeping systems secure, reliable, and well run, the IT Manager will lead digital improvement initiatives, including automation and the practical use of AI, to reduce manual work and improve efficiency across the firm, acting as both the firm’s primary technical expert and its technology improvement lead.

Key Responsibilities

Day‑to‑Day IT Operations

• Manage the firm’s end‑to‑end IT environment (infrastructure, systems, networks, cloud).
• Act as the main technical escalation point, handling complex and Level 3 issues.
• Manage IT vendors, contracts, documentation, and system architecture.
• Ensure stable, secure, and reliable day‑to‑day IT operations.

User Support& Core Systems

• Provide practical, responsive IT support to lawyers and business staff.
• Manage and improve key systems, including Document Management Systems (DMS), Practice management, billing, and time recording systems, Microsoft 365 and collaboration tools, and Litigation and legal‑specific applications
• Handle IT onboarding/offboarding, device setup, access permissions, and account management.
• Manage IT equipment, inventory, and asset life cycle.
• Help users adopt technology effectively and resolve issues quickly, including providing training where necessary.

Cybersecurity& Data Protection

• Strengthen the firm’s cybersecurity and data protection measures.
• Implement and maintain endpoint security, access controls, backup, and recovery systems.
• Carry out regular risk reviews and security checks.
• Ensure systems meet confidentiality, data protection, and regulatory expectations for legal practice.

Digital Improvement, Automation & AI

• Identify areas where technology can reduce manual work or inefficiencies.
• Implement automation, system integrations, and digital workflow improvements.
• Introduce practical, business‑ready AI tools that support legal work and internal operations.
• Review and recommend legal tech solutions that deliver clear value.

Technology Planning & Continuous Improvement

• Develop and maintain a clear technology roadmap aligned with firm strategy.
• Proactively identify system gaps, risks, and improvement opportunities.
• Balance innovation with security, reliability, and cost control.

Requirements

• Diploma or Degree in IT, Computer Science, or a related field.
• At least 8 years of relevant IT experience (role scope aligned with experience).
• Strong hands‑on experience with Windows environments, Microsoft 365 administration and security, and Networking, infrastructure, and cloud services
• Advanced troubleshooting and system administration
• Experience with legal systems or DMS is an advantage.
• Good understanding of cybersecurity fundamentals.
• Practical, problem‑solving mindset with a willingness to improve and modernise.
• Able to explain technical issues clearly to non‑technical users.
• High ownership, accountability, and ability to work independently.

Responsible for leading and governing the end-to-end lifecycle management of IT assets, ensuring assets are effectively planned, acquired, deployed, maintained, optimized, and retired in a compliant and cost-effective manner. This includes accurate asset tracking, inventory control, software license management, and lifecycle monitoring to maximize value, reduce risk, and support business objectives.

Roles and Responsibilities

IT Asset Lifecycle Management

• Own and manage the full lifecycle of IT assets (hardware and software), including planning, procurement, deployment, usage, maintenance, optimization, refresh, and disposal

• Define and enforce lifecycle standards for end‑user devices, servers, network equipment, and software assets

• Monitor asset health, usage, warranty, support status, and refresh cycles to support proactive decision‑making

• Lead annual tech refresh programs, asset retirement, and secure hardware disposal in line with policy and regulatory requirements

IT Asset Management (ITAM / HAM / SAM)

• Act as an experienced practitioner across ITAM, HAM, and SAM, covering processes, tools, data, governance, and compliance

• Maintain a single, accurate IT asset repository/CMDB with strong data quality controls

• Perform hardware and software license compliance assessments, identifying risks, gaps, and optimization opportunities

• Manage compliance with software licensing agreements and support internal and external audits

• Oversee software license renewals, consumption tracking, and cost optimization initiatives

Process, Governance & Reporting

• Design and document ITAM policies, standards, procedures, and lifecycle workflows

• Define ITAM governance structures, KPIs, and dashboards to track asset lifecycle, compliance, and cost efficiency

• Prepare and maintain reports covering asset inventory, lifecycle status, license compliance, and financial exposure

Tools & Automation

• Work closely with platform and tools teams (e.g. ServiceNow) to configure and enhance ITAM/SAM/HAM processes, controls, and dashboards

• Drive automation opportunities for asset discovery, lifecycle tracking, reconciliation, and reporting using tools such as Power Automate, Automation Anywhere

• Ensure integration of ITAM tools with endpoint, identity, and infrastructure platforms

Advisory & Stakeholder Engagement

• Provide trusted advisory to IT and business stakeholders on how IT asset lifecycle management can improve operational performance, reduce risk, and optimize costs

• Support ITSM processes by providing day‑to‑day ITAM‑related operational support and administrative activities

• Lead and coordinate asset inventory checks and support asset audits when required

Minimum Requirements

Education & Experience

• Degree in Computer Science or related discipline

• Minimum 3 years’ hands‑on experience as an ITAM/HAM/SAM practitioner

• Demonstrated experience managing IT asset lifecycle processes, including refresh and disposal programs

Technical & Tooling Skills

• Strong knowledge of ITAM/SAM tools such as ServiceNow, Flexera, or equivalent platforms

• Hands‑on experience with Microsoft technologies: Active Directory, SCCM, Intune, Azure, O365, GPO, macOS, Citrix, and networking fundamentals

• Sound operational experience with Microsoft 365 platforms, including SharePoint and Power Automate, and third‑party integrations

• Experience with automation tools (e.g. Automation Anywhere, Power Automate) is an advantage

Competencies

• Strong analytical, problem‑solving, and troubleshooting skills

• Ability to assess current state, define target state, and develop practical roadmaps for ITAM maturity

• Positive, team‑centric mindset with strong stakeholder engagement skills

• Self‑motivated, able to work independently, and committed to continuous improvement

About the Company

Our client is a fast-growing AI startup that has recently secured Series A funding, building digital companions that enhance productivity and streamline workflows.

As part of its global expansion across Singapore and the United States, the company is looking to strengthen its internal IT capabilities to support a fast-scaling, technology-driven environment.

Responsibilities

IT Operations & Support

• Manage day-to-day IT operations including user accounts, devices, and SaaS tools
• Support onboarding and offboarding processes (account setup, access permissions, hardware provisioning)
• Provide technical support and troubleshooting for internal users

IT Security & Compliance

• Support implementation and monitoring of IT security controls (e.g. identity and access management, endpoint security)
• Assist in maintaining IT policies, procedures, and compliance-related documentation
• Support internal compliance initiatives and ensure adherence to security best practices

IT Infrastructure & Systems

• Support internal IT infrastructure, including cloud-based environments (AWS, GCP, or Azure)
• Assist in maintaining secure connectivity (VPN, network, remote access)
• Support basic server-related setup, coordination, and maintenance where required

Hardware Procurement & Asset Management

• Manage procurement of IT hardware (laptops, servers, peripherals)
• Coordinate with vendors for IT equipment sourcing and delivery
• Maintain inventory and lifecycle tracking of IT assets

Regional / Global Support

• Provide IT support across Singapore and US teams
• Ensure consistency in IT processes and practices across regions

Requirements

• Degree in Information Technology, Computer Science, or a related field
• 5–8 years of experience in IT operations, IT infrastructure, or IT security roles
• Hands-on experience across IT operations, IT security, and hardware/vendor management
• Familiarity with identity and access management tools (e.g. Okta, Azure AD, Google Workspace)
• Exposure to endpoint/device management tools (e.g. Jamf, Intune)
• Basic knowledge of cloud platforms (AWS, GCP, or Azure)
• Understanding of IT compliance concepts and security best practices
• Strong problem-solving skills and ability to work independently

Preferred Qualifications

• Experience working in technology, SaaS, or startup environments
• Exposure to compliance frameworks (e.g. SOC 2, ISO 27001)
• Experience supporting regional or global teams

License No.22C1076 | EA Reg. No.: R25142215

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.

Job Highlights

• Industry: Tech(SME)
• Location: Kaki Bukit
• Working Days: Mon to Fri

Job Responsibilities:

• Provide operational and administrative support to enhance operational efficiency
• Provide L2 operational support and troubleshooting for escalated issues
• Identify opportunities for continual improvements and make recommendations accordingly
• Custodian of standard operating procedures (SOPs)
• Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
• Engage with stakeholders to define and implement service standards
• Collaborate with cross-functional teams for meeting operational requirements and targets
• Track and analyse incidents to identify and address recurring issues
• Drive quality assurance initiatives
• Assist with procurement and manage vendor relations
• Perform research and analysis to support business decisions making
• Perform data management and documentation duties to ensure accuracy of records
• Prepare reports and other documentation
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Job Requirements:

• Candidates must possess at least a Diploma
• Experience in developing and implementing SOPs and quality management frameworks
• Some background in IT will be an added advantage
• Excellent verbal and written communication skills
• Excellent analytical, problem-solving and organizational skills
• Meticulous, with excellent record keeping and documentation skills
• Proactive and positive working attitude
• Willingness and capacity to learn new skills and technology

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

1.      Process Engineering & Governance

• Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.
• Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.
• Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.
• Continuous Improvement: Periodically review and refine processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

2. Budgetary Control & Financial Optimization

• Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs Budget" reports to Finance and Executive leadership.
• Demand Forecasting: Conduct regular "census" communications with business units to determine total license requirements for annual renewals and ad-hoc growth.
• License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or "zombie" licenses before purchasing new seats.
• Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

3. Strategic Negotiations & Vendor Management

• Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.
• Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.
• Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

4. Procurement Approval & Executive Communication

• Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.
• Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.
• Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.
• Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

5. License Operations & Compliance

• Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.
• Allocation& Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).
• Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

• Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.
• Process Development: Proven track record ofdesigning and implementing organizational processes from the ground up.
• SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.
• Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.
• Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

Preferred:

• Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.
• Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data visualization tools for manual tracking and reporting.
• Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

We are seeking a motivated and technically skilled IT Executive to support our organisation’s software development, database management, automation initiatives, and IT infrastructure operations.

Key Responsibilities

Software, Database & Automation

• Design, develop, and maintain SQL databases (MySQL, Microsoft SQL Server, PostgreSQL).
• Develop and maintain Python scripts and reporting solutions to support data processing and system reporting.
• Create web-based reports and dashboards using HTML.
• Use DBeaver and Visual Studio Code for database management, scripting, and debugging.
• Develop automated workflows and data pipelines using Power Automate.
• Create interactive dashboards and reports using Power BI.
• Support reporting tools such as Jaspersoft Studio or Pentaho (added advantage).
• Deploy and maintain scripts and services in Linux environments (Ubuntu Server).

Hardware & Infrastructure Management (with IT Vendor)

• Work with external IT vendors to maintain network infrastructure, including routers, switches, firewalls, wireless access points, and broadband services.
• Manage software and system license renewals (network, security, DNS, Microsoft Office, etc.).
• Coordinate procurement of IT hardware and devices.
• Support server administration across on-premise and cloud environments (VMware, Windows Server, Ubuntu Server, AWS).
• Manage Synology NAS storage systems.
• Oversee IT hardware lifecycle management, including installation, maintenance, and replacement of devices.
• Manage CCTV systems and related support.
• Perform DNS and domain management using platforms such as Cloudflare and Domain.com.
• Administer Microsoft 365 services, including Outlook, Active Directory, and Microsoft Entra ID (Azure AD).

Requirements

• Degree in Information Technology or related field.
• At least 3 years’ experience in IT, software, or technology support roles.
• Knowledge of SQL databases, Python, Power BI, Power Automate, and Linux.
• Basic understanding of networking, servers, and IT infrastructure.
• Strong problem-solving and independent working skills.

About us:

Asia Pacific Exchange Pte. Ltd. (“APEX”) (www.asiapacificex.com) is the 3rd MAS licensed derivatives Exchange in Singapore. APEX lists and clears its own derivative products, providing an integrated platform to global investors for managing their trading and price risks. Led by a group of visionary leaders, APEX aims to establish a leading commodity and financial derivatives trading center, redefining the pricing benchmarks for commodities and financial markets.

About the role:

Reporting to the Chief Information Officer, the candidate will be supporting Information Technology (“IT”) governance and data function under IT & Operations Department.

Key Duties and Responsibilities:

• Support the implementation and maintenance of IT governance frameworks, policies, and procedures in alignment with internal controls and regulatory requirements (e.g. MAS TRM, Cybersecurity Act).

• Assist in maintaining the IT risk register, tracking control effectiveness, and preparing compliance and risk reports.

• Coordinate with Risk Management, Compliance, and external auditors or service providers to support audit readiness and track issue remediation.

• Prepare materials and assist with external audits, regulatory inspections, and compliance reviews (e.g. MAS,SWIFT attestation).

• Maintain records of IT systems, software, and hardware assets.

• Support vendor sourcing, onboarding, contract renewals, and procurement processes in accordance with IT and regulatory standards.

• Collect and organize IT data to support risk dashboards, audit responses, and compliance reporting.

• Assist in the implementation of secure and compliant data handling practices across departments.

• Ad-hoc duties as per assigned

Requirements:

• Preferably bachelor’s degree in Information Technology or Information Systems. Fresh graduates are welcomed to apply!

• Familiarity in the FI industry best practices and familiar with local regulations such as MAS Technology Risk Management Guidelines, MAS Outsourcing Guidelines and Cyber Security Act, etc.is an advantage

• Detail-oriented and organized individual

• Motivated and able to produce quality work under pressure

• Easy-going personality and positive team player

• Proficiency in both English and Mandarin with oral, written and presentation abilities, to liaise with Chinese-speaking stakeholders

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

About Multiplier

Multiplier builds end-to-end, global, AI-native professional services firms.

We acquire exceptional professional services businesses and transform how they operate by shifting execution from labor to software and AI. By embedding technology deeply into workflows, we increase speed, quality, and scalability while enabling operators to focus on high-value client work.

Our thesis is simple: Multiply the return on talent.

We are:

1. A technology firm (that happens to acquire its customers).
2. An AI company betting on people.
3. Uncompromising about premium service.

Joining Multiplier means you’ll be part of a fast-moving, high-ownership environment where strategy meets operations, technology meets service, and you can have outsized impact at an early stage of growth. To learn more, visit multiplierholdings.com.

The Role

We are seeking a Global IT Operations Manager to build and operationalize Multiplier’s IT foundation across both the HoldCo and our portfolio companies.

This is a hands-on, build-from-scratch role responsible for designing scalable IT systems, access governance, endpoint management, and SaaS lifecycle processes that support a globally distributed organization. You will establish standards and tooling that create consistency, security, and operational efficiency — while remaining pragmatic and flexible to portfolio-specific needs.

You will work closely with IT engineers and the DevOps / Platform Engineering team to ensure alignment between internal IT systems and production infrastructure security standards.

What You’ll Do

IT Operations & Foundations

• Design and implement Multiplier’s global IT operating framework.
• Establish scalable onboarding and offboarding workflows across entities.
• Define standards for identity management, device management, and internal system governance.
• Create documentation, playbooks, and operational processes for repeatable execution.

Automation & Continuous Improvement

• Automate access provisioning and operational workflows wherever possible.
• Integrate core business systems to reduce manual work.
• Collaborate with DevOps / Platform teams on infrastructure automation that touches internal systems.
• Continuously refine IT processes as the organization scales.

Identity, Access & Security Controls

• Own identity and access management across internal systems.
• Implement role-based access control and least-privilege standards.
• Partner with Platform Engineering to align identity architecture across internal systems and production environments.
• Collaborate on security reviews, access audits, and compliance initiatives.
• Maintain oversight of IT-related incident response coordination.

Endpoint & Workforce Security

• Build and manage global device lifecycle processes (procurement, provisioning, security baselines, decommissioning).
• Establish standardized endpoint security configurations.
• Coordinate with Engineering on endpoint security requirements and monitoring controls.
• Develop lightweight support workflows and response standards.

Portfolio IT Integration & Governance

• Develop IT baseline standards for newly acquired portfolio firms.
• Build post-acquisition IT integration playbooks in partnership with Engineering and Security stakeholders.
• Identify tooling consolidation opportunities across portfolio companies.
• Provide advisory support to portfolio leadership on IT governance and security best practices.

SaaS & Vendor Management

• Own SaaS stack governance, access reviews, and renewal cycles.
• Partner with Engineering when evaluating tools that impact infrastructure or data security.
• Manage IT-related vendor relationships and cost optimization efforts.

Who You Are

• 6–8+ years of experience in IT Operations, IT Infrastructure, or Systems Management.
• Experience working alongside Engineering or Platform teams in cloud-native environments.
• Strong understanding of identity systems, access governance, and endpoint security.
• Comfortable collaborating on cloud security and compliance initiatives.
• Experience supporting globally distributed teams.
• Comfortable building systems and processes from zero.
• Strong vendor management and budgeting discipline.
• Operationally rigorous but pragmatic.
• Automation-minded and systems-oriented.
• Clear communicator who can bridge IT Operations and Engineering teams.
• Comfortable operating independently with high accountability.

What we offer:

• Opportunity to build and scale the IT foundation of a global, AI-enabled organization.
• Direct impact across both HoldCo and portfolio companies.
• High ownership and autonomy in a build-from-scratch environment.
• Competitive salary + performance-based bonus / equity.
• Comprehensive medical and dental insurance.
• Unlimited paid leave.
• Remote flexibility aligned to core collaboration hours.