Total 424 it auditor job vacancies in Others category in The Philippines

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

• The auditor’s duties are bifurcated into legal obligations under the WSH Act.
• To conduct audits in a manner determined by the Commissioner for WSH to ensure the workplace’s safety systems are effective and compliant.
• Prepare and submit an audit report to the organization’s occupier, detailing findings, non-conformities, and opportunities for improvement.

• Salary: 5K to 6.5K
• Work Location: 33 Pekin Street

JOB OVERVIEW:

The Software Asset Management (SAM) Lead is a strategic role responsible for the end-to-end lifecycle management of the organization's software estate. This position goes beyond administrative license tracking; it requires a process architect who can design governance frameworks, lead commercial negotiations, and maintain strict budgetary control over a diverse portfolio of 20-30+ SaaS applications and traditional on-premise software.

As the central authority for software assets, you will collaborate with existing technical teams who manage specific applications to ensure that technical requirements align with commercial efficiency and organizational compliance.

DUTIES AND RESPONSIBILITIES:

1. Process Engineering & Governance

● Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.

● Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.

● Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.

● Continuous Improvement: Periodically review and refine processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

2. Budgetary Control & Financial Optimization

● Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs. Budget" reports to Finance and Executive leadership.

● Demand Forecasting: Conduct regular "census" communications with business units to determine total

license requirements for annual renewals and ad-hoc growth.

● License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or

"zombie" licenses before purchasing new seats.

● Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

3. Strategic Negotiations & Vendor Management

● Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.

● Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.

● Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

4. Procurement Approval & Executive Communication

● Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.

● Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.

● Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.

● Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

5. License Operations & Compliance

● Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.

● Allocation & Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).

● Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

● Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.

● Process Development: Proven track record of designing and implementing organizational processes from the ground up.

● SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.

● Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.

● Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

Preferred:

- Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.

- Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data

visualization tools for manual tracking and reporting.

- Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details .

Regards
Shashi (R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

Job Summary:

• To manage the Operation Service Support (OSS) team and all SSG IT Infrastructure activities (global & local)
• To work with other Sections, Departments, and Siltronic Site Managers to meet the company objectives
• To guide and supervise team members and establish necessary training for individuals under his responsibility
• To assist Head of Department in managing and controlling of IT-Infrastructure budgets
• To make sure that all the systems under his/ her responsibility works well and are maintained in the desirable way- technically and economically
• To jointly set the local IT Infrastructure priorities, taking considerations of business needs and global objectives
• To jointly formulate local IT Infrastructure with Global Service Managers and to execute the defined global strategies
• To be part of IT-International organization and ensure effective and necessary communications with the rest of Siltronic sites

Job Responsibilities:

• Planning and coordination of new deployment, life cycle management, system support, & application maintenance for all IT Infrastructure components.
• Coordination and quality control of system design, development, testing, deployment, documentation, and training.
• Coordination with Business units on their needs and set working priorities based on allocated budget and resources.
• Establishment of sound working procedures for the best practices of the team.

Job Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

We are hiring a Full Stack Engineer and the ideal candidate will have strong experience in Nuxt, NodeJS, Angular and ReactJS technologies.

Key Responsibilities:

• Design, build, integrate, test, and maintain complex software components
• Build prototypes and design system architectures to demonstrate technology opportunities
• Adopt design thinking and customer-oriented approach such as agile software development practices to manage and deliver quality solutions
• Harness emerging technologies such as Artificial Intelligence to deliver business value and enhance service experience
• Work with other UX designers, developers and engineers to deliver enterprise engineering products in an exciting and fast-paced environment
• Deliver technical consultancy and expertise in the systems development process, contributing to defining technical specifications, configuring and testing solutions

Required Skills and Qualifications:

• Relevant qualifications in Computer Science, Information Systems, Computer Engineering, or related fields
• Experience in modern web and application technologies/stack (e.g. Node JS, Angular, React JS, Go), at least 4 plus years of experience.
• Passion for tech and curiosity in learning new technologies
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills to collaborate with key stakeholders at all levels.
• Reporting Structure: He/she will work closely with the development team and report to the Engineering Manager.

• Engagement with business stakeholders 
• Global role 

About the company

Our client is a fast growing established company with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Analyst / ERP Analyst to join their team. 

About the job

• Facilitate the translation of business requirements into functional specifications for core shipping and documentation systems.
• Manage day-to-day application support including root cause analysis and the coordination of resolutions with technical teams.
• Lead the enhancement of our TMS (Transportation Management Systems) and ERP system 
• Oversee the implementation of system upgrades and enhancements by managing vendor relationships and project delivery schedules.
• Drive continuous improvement by analyzing and optimizing operational workflows and system configurations.
• Lead testing activities and develop comprehensive user training materials to ensure high system adoption and regulatory compliance.

Skills and experience required

As a successful applicant, you will have at least 6 years of experience in business system analysis. Experience in stakeholder management s required for this role. Exposure to SQL is required for this role. 

Regional or global exposure will be highly preferred. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in technology. 

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

We are looking for a senior IT operations leader to manage large scale workplace and end user computing services within a managed services environment. This role is accountable for ensuring reliable, secure, and high performing IT support for end users, while progressively enhancing service delivery through AI driven insights, automation, and data led decision making.

The position oversees end to end workplace service delivery across service desk and onsite support, including people leadership, resource planning, asset governance, and professional services. A key objective is to modernize operations by embedding intelligent automation, predictive analytics, and virtual support capabilities to improve efficiency, user satisfaction, and operational outcomes.

Key Responsibilities

Workplace Service Delivery & Operations

• Lead and manage multiple workplace managed services engagements supporting large end user populations ranging from approximately 3,000 to 9,000 users.
• Oversee daily workplace operations across service desk and onsite support teams, ensuring contractual deliverables and service commitments are met.
• Apply operational expertise to design, enhance, and standardize workplace support processes.
• Take ownership of service performance, ensuring compliance with agreed service levels and operational targets.
• Serve as the primary escalation authority for high impact, complex, or urgent support incidents.

Incident Management & Service Improvement

• Coordinate resolution of critical incidents and complex service issues to minimize business disruption.
• Conduct root cause investigations and ensure structured communication of findings and remediation actions to customers.
• Lead detailed ticket analysis and service reviews to identify recurring issues and improvement opportunities.
• Implement corrective actions and preventative measures to improve service stability and support quality.

AI, Automation & Data Driven Operations

• Use AI enabled analytics to gain visibility into operational performance, incident trends, and service demand patterns.
• Drive the adoption of intelligent automation to streamline workflows, reduce manual effort, and improve first contact resolution.
• Shift operational delivery from reactive support to proactive and predictive service models using data insights.
• Support deployment of AI powered self-service and virtual assistance solutions to enhance end user experience and reduce support load.

Asset, Resource & Cost Management

• Govern asset management practices across large volumes of endpoint devices, including lifecycle management and inventory accuracy.
• Manage workforce planning, scheduling, and resource utilization across workplace support teams.
• Optimize operational costs while maintaining service quality, including delivering year on year cost efficiency improvements of at least 5 percent.

Stakeholder Engagement & Governance

• Facilitate regular operational meetings with internal teams and customers, including weekly and monthly reviews.
• Prepare and deliver service performance reports to customers and internal stakeholders, including Fujitsu leadership.
• Build strong working relationships with customers to align service delivery with business expectations.
• Drive continuous service improvement initiatives through structured governance and performance tracking.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 10 years of experience in IT operations, with a minimum of 5 years in a people management or service leadership role.
• Proven experience managing large scale workplaces or end user computing environments.
• Demonstrated experience driving Digital Employee Experience initiatives and operational transformation.
• Strong analytical and critical thinking capabilities in an operational context.

Technical & Professional Competencies

• Solid hands-on knowledge of end user computing environments, including hardware, software, and network support.
• Strong understanding of IT service management principles and operational best practices.
• Excellent problem-solving capabilities with the ability to handle complex and high-pressure situations.
• Effective communication skills with the ability to translate technical issues into business relevant messages.
• Industry certifications such as ITIL, CompTIA A+, Microsoft 365, or Power BI are advantageous.

Preferred Experience

• Experience working with asset management frameworks covering device lifecycle, inventory control, and optimization.
• Exposure to automation platforms, intelligent workflows, and AI assisted operational tools.
• Experience using analytics to identify service trends, forecast demand, and support proactive IT operations.
• Familiarity with AI enabled self service solutions such as chatbots, virtual agents, or intelligent knowledge platforms.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Responsibilities:

The Assistant Vice President, IT Third Party Risk Management (IT TPRM) assists the VP and the ASO IT TPRM team in executing the end-to-end IT third-party risk management process across the System Office of Asia (ASO). The role focuses on timely handling of IT TPRM cases, coordination with internal stakeholders and vendors, and supporting effective portfolio management and oversight of IT third parties.

This role plays a hands-on execution and coordination role within the IT TPRM operating model, ensuring that IT third-party risk assessments, reviews, and ongoing monitoring activities are completed accurately, consistently, and in line with ASO policies and regulatory expectations.

Third Party Risk Management (TPRM) – IT Focus

• Support the execution of IT Third Party Risk Management processes across ASO, covering onboarding, due diligence, risk assessment, outsourcing classification, ongoing monitoring, issue tracking, and offboarding.

• Handle and coordinate IT TPRM cases end-to-end, ensuring reviews are completed on time and in accordance with defined SLAs.

• Perform IT third-party risk assessments, including analysis of control questionnaires, supporting evidence, and remediation plans.

• Work closely with Internal IT teams, Information Security, Risk, Compliance, and Business stakeholders to clarify requirements and address gaps identified during reviews.

• Track issues, findings, and remediation actions, and follow up with vendors and internal owners to ensure timely closure.

IT Third Party Vendor & Portfolio Coordination

• Assist the VP in managing and maintaining a consolidated IT third-party portfolio view for ASO.

• Coordinate with vendors and internal stakeholders to collect required documentation, evidence, and updates.

• Support monitoring of third-party risk profiles, criticality, concentration risk, and dependency.

• Assist with preparation of portfolio-level reports, metrics, and dashboards for management review.

Regulatory, Policy & Governance Support

• Support compliance with local regulatory requirements, outsourcing guidelines, and internal IT TPRM policies across ASO jurisdictions.

• Assist in preparing materials, evidence, and responses for regulatory reviews, audits, and management reporting.

• Support maintenance and enhancement of IT TPRM policies, procedures, templates, and guidance documents.

• Escalate material risks, delays, or issues in a timely manner.

Stakeholder Collaboration and Support

• Act as a key point of contact for IT TPRM-related queries from ASO stakeholders.

• Work closely with IT, Procurement, Risk, Compliance, and Information Security teams to ensure smooth execution of IT TPRM activities.

• Contribute to continuous improvement initiatives, including process streamlining, tooling enhancements, and data quality improvements.

• Support knowledge sharing and collaboration within the ASO IT TPRM team.

Required Experience & Qualifications

• Minimum 6 years of experience in IT Third Party Risk Management, IT outsourcing, technology risk, operational risk, or governance functions.

• Experience with IT third-party risk assessments, vendor reviews, and issue remediation tracking.

• Experience working in a regulated financial institution or large multinational environment.

• Exposure to regulatory expectations related to IT outsourcing and third-party risk is an advantage.

• Prior experience working with regional or cross-border stakeholders is preferred.

• Solid understanding of IT Third Party Risk Management and outsourcing processes

• Good knowledge of technology risk, information security, and control environments

• Strong coordination and follow-up skills with attention to detail

• Ability to manage multiple cases and priorities in parallel

• Effective written and verbal communication skills

• Collaborative, proactive, and execution-focused mindset

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076241)

Job Descriptions

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support
• Able to work shift including weekends and public holidays.

Job Requirements

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• 12 hrs shift working
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2016-2022

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Willing to work Shift hrs (Shift allowances provided)

Working Location: AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

Responsibilities

• Service and support of all network & telecommunication, front office, back office, architectures & network infrastructure (LAN/WAN), WIFI, servers, security & SOX controls, PCs & peripherals; etc and ensuring implementation are in accordance with the agreed design
• Ensure all IT services are meeting service level agreement and issues are being resolved in a timely manner
• Able to manage internal and external resources when delivering any projects or tasks and ensure all deliverables are on time and on budget
• Respond to email, calls and requests from users
• On site or remote IT support for IT hardware/software, follow up to remediate the vulnerabilities and/or threats and network related issues on users’ PC
• Assist users to troubleshoot IT problems, escalation & discuss issues with team members to identify root cause and resolve issue for users
• Carry out installation, upgrading of hardware and software, assist in daily IT operation work and take on projects
• Review all technical support related processes and documentation for continuous improvement
• Maintenance and operations of IT equipment in server rooms
• Maintain IT inventory of hardware/software/licenses

Requirements

• Relevant IT experience (e.g. hands-on IT hardware and software maintenance and installations as well as network infrastructure knowledge)
• At least 3-5 years’ experience in an IT Support or System/Network Admin role
• Excellent troubleshooting, problem-solving and analytical skills
• Experienced and knowledge in Wordpress, Outlook, Firewall, WAN, LAN and wireless network
• Basic knowledge on Team Video Conferencing/Audio Conferencing
• Possess Bachelor Degree in Computer Science or equivalents

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Investment Company of the People’s Republic of China (Singapore) Pte Ltd is a fully owned subsidiary of the People’s Bank of China. The company manages a part of foreign exchange reserve within the scope authorized by the People’s Bank of China, undertakes and transacts various kinds of investment businesses.

Job Description:

• Provide technical support for desktops, laptops, peripherals, printers, and photocopiers.
• Install, configure, troubleshoot, and maintain end-user applications and operating systems.
• Manage user accounts including Active Directory (AD) and Microsoft Exchange.
• Support end-user equipment technology refresh and IT-related procurement activities.
• Perform daily monitoring of server and network equipment to ensure operational health.
• Log and follow up on support cases with internal teams or external vendors.
• Coordinate with vendors for routine system maintenance.
• Manage consumables ordering and maintenance contract renewals.
• Maintain accurate IT asset inventory records and asset condemnation process.
• Maintain IT documentation, including scanning and archiving service reports, contracts, proposals, and invoices.
• Manage IT expense and IT budget record and spending report.

Requirements:

• Diploma or Degree in IT, Computer Science, or equivalent
• Experience in of hardware, software, and Windows Server administration.
• Basic understanding of networking concepts and server room operations.
• Ability to coordinate with vendors for troubleshooting and maintenance
• Experience with scripting for automation tasks or scheduled jobs is an advantage.
• Experience supporting enterprise end-user environments will be an advantage.

Interested applicants may apply by sending in your updated resume to hr@icprc.com

Responsibilities:

• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Manage interns schedules for deployment
• Liaising with Sales Department & IT Department closely on after sales matters
• Good communication skills with customer service attitude
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain service items inventory control
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Proficient in MS Words/Excel

Others:

• 5 Days work week (Mon to Fri. 9am to 6.30pm)
• Location: Kaki Bukit

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).