Total 202 Senior Executive it auditor job vacancies in Others category in The Philippines

We are partnering with a leading global industrial gases and engineering company to appoint a Senior Auditor to join its Corporate Internal Audit function based in Singapore, supporting APAC-wide audit activities.

The role is responsible for delivering independent assurance and advisory engagements that strengthen governance, risk management, and internal control frameworks across regional operations. The Senior Auditor will evaluate business processes, identify control gaps, and provide practical, value-added recommendations to improve efficiency, compliance, and operational performance.

The role works closely with regional stakeholders to execute audit assignments, document findings, and monitor the implementation of agreed audit actions across multiple jurisdictions.

Key Responsibilities

• Support planning and execution of audit engagements, including scope definition, objectives, timelines, and coordination with audited entities
• Gather and analyse audit-relevant information to support effective audit preparation and fieldwork
• Participate in opening and closing meetings with stakeholders to align on audit approach and outcomes
• Perform process walkthroughs, control testing, and detailed fieldwork under supervisory guidance
• Identify risks, control weaknesses, and inefficiencies, and propose practical and value-added improvements
• Evaluate the design and operating effectiveness of internal controls and risk management frameworks
• Support monitoring of global business controls across APAC in coordination with audit leadership
• Contribute to identifying operational efficiencies and improvement opportunities
• Assist in preparing audit findings and drafting audit reports in line with internal audit standards
• Communicate audit results to process owners and management stakeholders
• Track and follow up on agreed audit actions to ensure timely remediation
• Escalate overdue or high-risk issues to audit leadership where required
• Review financial records and accounting processes to ensure compliance with IFRS and/or US GAAP
• Support year-end audit activities and financial reporting coordination where required

Key Requirements

• University degree in Accounting, Finance, or related discipline
• Minimum 4 years external audit experience with a Big Four firm
• Strong exposure to multinational or regional audit environments preferred
• Experience in cross-border or complex operating structures is advantageous
• Strong knowledge of IFRS and/or US GAAP accounting standards
• Solid understanding of accounting processes, financial reporting, and internal controls
• Experience in SOX testing and internal control frameworks
• Knowledge of corporate governance and enterprise risk management principles
• Exposure to audit assignments such as operational audits, investigations, or due diligence work
• Strong analytical and problem-solving skills with ability to interpret financial and operational data
• Proficiency in Microsoft Excel, Word, and PowerPoint; experience with IDEA or Celonis is preferred
• Exposure to AI tools (e.g. Microsoft Copilot) is an advantage
• Strong communication and stakeholder management skills with high professionalism and attention to detail

Interested candidates may email your resume to Eline Poh (eline@onesevenc.com)

We regret to inform that only shortlisted candidates will be notified.

Eline Poh Qiao Ying eline@onesevenc.com

EA License No.: 23S2032 | R2198980

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

Shape the Future of Health with Us

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

Responsibilities:

• Serve as the first point of contact for IT support, providing Level 1 and basic Level 2 helpdesk services (on-site and remote) to end users for hardware, software, network, and application-related issues.
• Provide daily support for the Group’s IT infrastructure, including desktops/laptops, network, telephone, security, business applications, and system reliability.
• Administer and manage Active Directory accounts, Office 365 user access, printer accounts, and IT ticketing systems.
• Support deployment and management of software applications and solutions for both new and existing users.
• Assist in system performance monitoring to ensure stability and uptime.
• Oversee user onboarding and offboarding processes, ensuring appropriate access provisioning and IT equipment setup/retrieval.
• Maintain and update IT administrative documentation, including user accounts, asset tracking, loan records, and network diagrams.
• Track and manage IT inventory, including procurement, deployment, and audits of IT assets.
• Troubleshoot issues related to Windows 10/11 (boot errors, updates, user profiles, etc.) and end-user devices (laptops, desktops, printers, IP phones, softphones).
• Support and conduct internal training on systems, Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint), and IT security awareness.
• Ensure compliance with company IT policies, procedures, and cybersecurity practices (e.g., antivirus, password policies, data protection).
• Recommend improvements to existing IT processes, SOPs, and work instructions.
• Provide ad-hoc and after-hours IT support during outages, system upgrades, or preventive maintenance when required.

Qualifications and Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• At least 2–3 years of relevant hands-on experience in IT support, preferably in a corporate environment.
• Strong troubleshooting skills in hardware, operating systems, user software (especially Microsoft 365), and general end-user support.
• Proficient in IT ticketing systems, asset management, and service documentation.
• Familiarity with LAN/Wi-Fi network troubleshooting and basic network support.
• Working knowledge of IT security awareness, antivirus solutions, and data protection measures.
• Proficient in Windows 10/11 administration and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Strong interpersonal and communication skills with a customer-service mindset.

Job Purpose:

The IT Executive is responsible for the maintenance, monitoring, and support of the organisation’s IT infrastructure. This role ensures the smooth operation of IT systems, including hardware, software, networks, and servers. The incumbent will coordinate with vendors, support internal users, and assist in implementing new IT systems and equipment to enhance operational efficiency.

Job Responsibilities:

1.     Day-to-day troubleshooting of PCs, servers and network

2.    Liaise with external vendors and service providers for IT maintenance, support, and upgrades.

3.      Coordinating and implementing of new equipment / systems

4.      Assist in the setup and configuration of IT equipment required for club events, meetings, and activities.

5.      Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

6.     Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc

• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc.

• Software –Operating Systems, Software Products, Software Licenses.

7.     Provide technical advice and recommendations on IT-related equipment and solutions to internal departments.

8.      Record and prepare meeting minutes for the IT Sub-Committee.

9.      Conduct basic IT training and guidance for staff on systems and applications.

10.  Any ad-hoc work as assigned by supervisor or the Management.  

11) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Requirements

· Minimum Diploma

· Graduates with no working experience are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Benefits in joining us:

• Complimentary daily staff meal
• Birthday leave and vouchers
• Holistic medical & insurance health benefits for staff
• Central location. Easy access to public transport

We regret that only shortlisted candidates will be notified.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

IT Executive – Join Our Dynamic Team!

Are you passionate about IT and love solving technical challenges?

BDE Technology is seeking an IT Executive to provide hands-on support for our security surveillance systems, including CCTV, Biometric, and Card Access Readers.

Join our team and make a real impact with your skills!

What You’ll Do:

Provide technical support via phone, email, or onsite for security systems.

Troubleshoot and resolve software or hardware issues promptly.

Maintain strong product and application knowledge to deliver effective client solutions.

Conduct in-house product testing and perform quality checks.

Provide software training to clients after installation.

Ensure smooth project presentation and handover.

Identify, recommend, and procure products to improve efficiency.

Handle any other ad-hoc duties as assigned.

What We’re Looking For:

• Diploma or Degree in Computer Science, Information Technology, or equivalent.

• Minimum 1 years experience; knowledge in CCTV or Biometric Access Systems is a plus.

• Strong communication skills to work effectively with clients and team members.

• Able to work independently in a fast-paced, results-driven environment.

• Familiarity with leading security and networking brands such as Hikvision, Dahua, TP-Link, ZKTeco, and similar systems used in CCTV and access control.

• Strong understanding of networking, IP configurations, and system integration.

• Excellent problem-solving skills and a proactive approach.

As an IT Executive, you will oversee project management and system support, ensuring smooth implementation and operation of IT projects. Your role will involve managing infrastructure and audits, as well as providing troubleshooting assistance to maintain our technology environment.

Role & Responsibilities:

• Project management which includes project scoping, schedule development, monitoring, tracking, control, risk identification, mitigation and ensuring quality of deliverables and costs
• Supports implementation and changes to existing and new applications
• Manage system upgrades and enhancements 
• Conduct IT audits on system administration, operations and processes 
• Plan and conduct routine reviews on system security logs and deliver management reports on IT security 
• Deliver management reports on IT security
• Manage office IT infrastructure and maintenance including network and devices
• Provide helpdesk support and troubleshooting for office IT issues

Requirements:

• Minimum Bachelor's Degree in Information Technology/Computer Science or related discipline

• At least 2 years experience in the support, maintenance or delivery of IT projects

• Understanding of Agile software development practices is an advantage 

• Familiarity in software development projects involving PHP and .NET is an advantage

Job Description

Technical Support & Training

Serve as the primary point of contact for resolving hardware, software, and network issues.
Deliver timely troubleshooting and provide end-user training on new systems and applications.

IT Infrastructure, System & Network Management

Install, configure, and maintain servers, networks, and IT systems (on-premise and/or cloud).
Manage and monitor network infrastructure (routers, switches, firewalls) to ensure peak performance.
Execute regular system maintenance, including updates, security patches, and data backups to guarantee business continuity.
Ensure disaster recovery and business continuity plans are in place and tested.
Ensure network security policies and compliance standards are upheld

Software & Cybersecurity Compliance Management

Oversee the installation, configuration, and deployment of software solutions.
Maintain strict adherence to software licensing agreements and internal security protocols.
Implement and enforce IT security policies, procedures, and controls.
Monitor systems for vulnerabilities, threats, and unauthorised access.
Conduct regular security audits and risk assessments.
Ensure compliance with relevant regulations and standards.

Project Collaboration

Actively participate in IT migrations and system upgrades.
Liaise with various departments to translate business requirements into technical solutions while documenting project progress for management.
Evaluate and recommend new technologies to improve efficiency and scalability.

Automation, Programming & Process Optimisation

Analyse existing business and IT processes to identify opportunities for automation and efficiency improvements.
Create and maintain advanced Excel solutions, including macros (VBA), dashboards, and data processing tools to streamline reporting and workflows.
Develop scripts and tools using languages such as PowerShell, Python, or Bash to automate system administration and operational tasks.
Collaborate with a cross-functional team to digitise manual processes and improve productivity.

Lifecycle Asset Management

Manage the full lifecycle of IT assets, from procurement and inventory tracking to the secure disposal of obsolete hardware.

Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Requirement: 

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 5-8 years of relevant experience in IT support, infrastructure, or automation roles.
• Comprehensive technical expertise across hardware, software, operating systems (Windows/Mac), and network administration/security. 
• Experience with cloud platforms (e.g., AWS, Azure, or Google Cloud).
• Strong knowledge of networking concepts (TCP/IP, VLANs, VPNs, firewalls).
• Advanced proficiency in Microsoft Excel, including VBA/macros, data modelling, and reporting automation.

• Excellent problem-solving, communication, and organisational skills. 

• Ability to work independently and manage multiple tasks with attention to detail. 

• Knowledge of SAP & Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Information Technology team - Singapore

IT Service Management Support provides A&O Shearman (AOS) with an initial point of contact for providing first and second line resolution for IT support calls, requests and reporting. The team manages requests for new services and liaises with other areas of IT to resolve issues with existing systems and hardware.

What you will do

The Senior IT Analyst acts as an ambassador for IT, is responsible for handling requests and incidents as well as providing operational technical support along with occasional training to all customers within A&O Shearman, but predominantly for the Singapore office. The Senior IT Officer is also responsible for driving technological adoption, challenging the status quo, engaging with customers, and is expected to contribute in a positive manner to the success of the firm.

Customer Relationship Management

• Engage frequently with customers to educate and advise on their technological requirements
• Identify areas for innovation in line with the firm’s IT strategy
• Offer solutions to technical and non-technical problems
• Be proactive and innovative with technological advancements and changes

Service Support

• Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximise customer service and call resolution
• End to end ownership of incidents and requests monitoring tickets passed to other support teams
• Ensure accurate and timely updates are maintained in the Incident Management System, no ticket should be more than 5 days old without a regular update
• Receive and handle requests for support following agreed procedures
• Promptly allocate tickets/requests as appropriate
• Maintain relevant records and documentation

Infrastructure & Application Support

• Assist in the investigation and resolution of incidents and problems relating to application, infrastructure and/or, operating and network systems
• Carry out agreed operational and specified maintenance procedures of a routine nature
• Monitor routine operations and initiates corrective action if processes fail

Service Delivery

• Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs
• Meet all OLA Service activity targets in line with performance targets defined for the technology service
• Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Manage all calls accurately using the BMC Helix (Service Desk) ticket logging system
• Flexible with hours in order to fully support the team and to ensure the effective running of the operation outside of working hours as required

Supplier Management

• Work with suppliers to deliver services in line with agreed SLAs

Risk Management

• Appropriate escalation of incidents and requests to the Senior IT Manager in line with A&O Shearman’s processes

Quality, Methods & Tools

• Follow processes to ensure an exceptional level of service is provided to both internal and external customers

Key Relationships:

• Work with internal customers and external clients to deliver a professional, customer focused service; prioritising accordingly
• Work closely with IT Manager to deliver an efficient and effective service
• Work with the wider Asia Pacific team to ensure a seamless approach to support and security across applications and infrastructure

What you will have

Experience & Competencies

• Proven experience in a customer facing role within an IT Support / Service Desk environment
• Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service
• Experience with Microsoft products (Office/OS), BMC Helix ticketing system
• Knowledge and experience with Video Conferencing and Audio Visual technology
• A proactive and solution-driven mindset with ability to demonstrate initiative by contributing new ideas through creative thinking
• Clear verbal and written communication skills in Thai and English, with the ability to explain technical instructions in a non-technical way
• An enthusiasm to engage with people and a passion for exceptional customer service and technology innovation
• Ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits
• Ability to work in a team environment to achieve service levels as a group and individually
• Prioritise and manage workload effectively, often under pressure
• Take personal responsibility to keep up to date with new technologies, systems and solutions and to facilitate technological innovation
• Ability to think logically, analyse situations and solve problems in a timely manner
• Awareness of business-critical incidents, and their potential implications for the business
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work
• Self motivated, self-starter, who will undertake all activities to the highest professional standards

Qualifications

• Accreditation in relevant technologies (Microsoft/Cisco etc.) and ITIL V.3 Foundation is desirable

Working Hours

• Work outside normal office hours, including on call, weekend/evening work will be expected as required by individual projects and activities
• This job description indicates the general nature and level of work expected. It is not designed to provide a comprehensive listing of the activities, duties, responsibilities or skills and competencies required of the staff member. The staff member may be asked to perform other duties as required.

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent