Job Scope

• Vendor Creation/update changes for vendor
• Processing of Standard Payable Invoice/Credit note
• Processing of Direct Payable Invoice/Credit note
• Processing of Fund Invoice/Credit note
• EFT Payment Run on 10th and 25 of the month for Invoices/GVR
• Process Deposit Refund (Security/ Utilities, Pop Up, Fit out Deposit & Reinstatement)
• Checking, Tally and Liaison with Ascentis system on the company
• Voucher/Points redemption/ reimbursement
• Monthly Bank transfer to Fund account for owner’s payover (after approval from Fund finance)
• Stock take on Gift voucher balance in the safe (Concierge & Finance safe)
• Daily Bank Book matching for AP in Yardi
• Other ad-hoc matters

Requirements:

- Minimum Accounting certification or Diploma in Accountancy
- Minimum 1 year of experience in Accounts payable function
- Able to start within short notice

Others:
Hybrid work arrangement (1-2 days WFH)
Onsite location at PLQ
Working Hours: 9am to 6pm
Company background: Australian MNC dealing with Real Estate management & investment

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

RESPONSIBILITIES

Sales & Customer Engagement

- Act as the primary focal point for customer engagement, tenders, and order‑related matters, ensuring prompt responsiveness and proactive customer communication for Key Responsibilities

Tenders / Inquiries Support & Management

- Owns and manage end‑to‑end RFQ and tender support, including document review, cross‑functional coordination, CRM administration, timely submissions, and submission tracking

Order to Cash Support and Management

- Own the Order‑to‑Cash process end to end, from order validation through fulfillment, invoicing, and collection

- Oversee order management and fulfillment by validating orders, coordinating with mills, logistics and inspection teams, and monitoring delivery schedules and OTIF performance

- Ensure accurate and timely invoicing in line with contractual terms, support collections and credit control activities, and prepare sales‑related accruals in collaboration with Finance

Performance Reporting & Business Operations Support

- Maintain accurate commercial records and deliver timely business reporting, including dashboards, forecasts, KPIs, bookings, backlog, OTIF, and accrual reporting

Sales Operations & Analytics

- Own sales operations reporting and analytics by driving regular reporting cadence, supporting S&OP and sales demand planning through demand consolidation and variance analysis, developing and automating dashboards, driving data-accuracy and process improvements, and ensuring strong data governance across CRM, ERP, and related systems

Routine Meetings

- Lead and coordinate routine commercial, tender, demand, and mill review meetings, ensuring effective communication, documentation, and action follow‑up

Requirement:

• Minimum Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management or equivalent
• Preferred certifications: CRM Tools, Data Analysis (Excel, Dynamics, Power BI, SQL Basis)
• Minimum 3–5 years total experience in inside sales, order management, or sales operations within OCTG, line pipe, oilfield services, or heavy industrial environments
• Minimum understanding and user of any ERP system
• Demonstrates ability to effectively utilize technology platforms including Customer Relation Management (CRM) Tools

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Employment Type: Contract (6 Months)
Industry: Financial Services
Location: Singapore
Function: Operations / Documentation / Markets Operations

About the Opportunity

Our client is a leading global financial institution seeking an Analyst to join its Markets Operations team. This role offers the opportunity to work closely with multiple stakeholders across Sales, Trading, Legal, Compliance, Technology and Operations functions, supporting documentation processes for Foreign Exchange (FX) and Interest Rate Derivatives transactions.

The successful candidate will gain exposure to global financial markets, contribute to strategic initiatives, and help drive operational excellence within a fast-paced environment.

Key Responsibilities

• Draft and manage legal confirmations for Foreign Exchange and Interest Rate Derivatives transactions.
• Partner with internal stakeholders across Sales, Trading, Legal, Compliance, Technology and Operations to support issue resolution and ensure timely completion of documentation.
• Support regional and global initiatives relating to documentation, process optimisation and operational excellence.
• Develop subject matter expertise in documentation processes to mitigate operational risk and improve efficiency.
• Build an understanding of front-to-back operational workflows across financial markets products.
• Identify, recommend and implement process improvements through automation, reporting and business intelligence tools.
• Collaborate with global teams to promote consistency, best practices and knowledge sharing.
• Ensure processes, controls and risk management standards are maintained and continuously enhanced.
• Deliver work accurately and within agreed service levels and timelines.

Requirements

Mandatory Requirements

• Bachelor's degree in any discipline.
• Prior experience in operations, documentation, settlements, middle office, or a related financial services environment.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to prioritise tasks and manage multiple deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Effective analytical, problem-solving and critical-thinking abilities.
• Ability to work collaboratively within a team environment while managing responsibilities independently when required.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel.

Preferred Qualifications

Understanding of Foreign Exchange (FX), Interest Rate products and derivatives markets.

Familiarity with regulatory requirements affecting derivatives documentation.

Experience with ISDA documentation and related legal confirmation processes.

Demonstrated interest in financial markets and operations.

Ability to learn new systems and applications quickly.

Ability to remain calm and effective when working under pressure.By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://rmabpo.com/policy

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

If you are keen to know more about this role, please email Syasya at nurilyana.syasya@rmagroup.com.sg and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

Nurilyana Syasya (EA Regn No: R25157984)

RMA Consultants Pte Ltd (EA Licence No: 93C4403)

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

Contract Duration

·        4 Months

Working Location

·        Tampines

Working Hours

·        5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Lunch: 1 hour

Offered Salary

• S$13.53 per hour

Requirements

·        Qualification in Accounting or related accounting qualifications

·        Proficient in MS Office applications

·        Independent and well-organized with positive work attitude

·        Meticulous with ability to handle large volume of data

·        Strong team player with good communication and analytical skills

Job Description

• Assist in extraction of debtor statements from Student Financial System (SFS)
• Assist in extraction of invoices, credit notes, receipts and other relevant documents from SFS
• Upload and maintain records in SharePoint team site
• Other ad-hoc duties as assigned

EA License No.: 96C4864

Reg No.: R1106928 TOH LAY HOON (JESSICA)

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?
Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview

• Ensure timely receipting performed for all payment modes in system
• Perform giro collection & credit card recurring for GI products
• Perform credit card charging for GI products
• Perform accounts reconciliations and allocations
• Resolving customer queries and enquiries in relation to their accounts
• Timely in clearing unreconciled premium collection in bank statement and SOA
• Developing and maintaining strong relationships with both internal and external stakeholders
• Other ad hoc administration duties

Ideal Candidate

• Experience with finance background preferred
• Experience in Insurance space
• Meticulous, details-oriented and able to multi-task.
• Good team player

Singapore’s #1 insurer in The Straits Times Singapore’s Best Employers 2026

1.    Introduction

We are seeking a Manager to join our team tosupport the efficient expansion of Climant Impact in the Asia Pacific regionand deliver the highest standard of consulting services to our clients.

As a Manager, you will contribute activelyto business development, strengthen proposal development, develop and shareinsights, make recommendations, and coordinate key milestones while stayinginformed of market developments. Your role must be performed in full compliancewith Climant Impact’s standards for quality, safety, legal compliance, andethics.

2.    Scope of Work

2.1.  Manage customer relationshipand project delivery

·       Lead end-to-end delivery of low-carbon and sustainability strategyengagements for public and private sector clients, ensuring projects aredelivered on time and within budget

·      Translate ambiguous low-carbonand sustainability challenges into structured problem statements, workplans,and analytical frameworks

·      Serve as the primary day-to-dayclient interface, ensuring alignment with senior stakeholders anddecision-makers

2.2.  Contribute actively to business development

·      Build Climant Impact’s offers and client base, leveraging your clientknowledge, expertise, and market insights

·       Drive proposal development by determining client needs and projectapproach along with defining the project team resourcing and budget/fees

·       Engage with external stakeholders such as regulators, industrybodies, and technology partners to support ecosystem positioning throughpartnerships and industry platforms

·      Represent the firm at industry conferences, policy forums, and roundtables,contributing expert perspectives on energy transition, sustainability, andemerging technologies

2.3.  Develop internal operational systems and capabilities

·       Build internal capabilities in low-carbonand sustainability tools, methodologies, and domain knowledge

·       Design and support the implementationof AI-enabled operational systems to enhance delivery efficiency, knowledgemanagement, and decision-making across sustainability consulting engagements

2.4.  Manage and develop people

·      Manage and mentor junior consultants, structuring workstreams and ensuringquality control

3.    Prerequisites

We are looking for talented and motivatedpeople to create the future of climate transition with us. The following experiencesand skills would be considered favorably in your application:

3.1.  Educational and professional background

·       A bachelor’s, master’s, or PhD degree in engineering, environmentalsciences, economics, finance, public policy, business administration, or arelated discipline

·      An MBA or equivalent advanceddegree is preferred

·      At least 5 years of experiencein strategy consulting, sustainability consulting, or relevant industry roles(e.g., renewable energy procurement, sales, or development)

3.2.  Core consulting skillsets

·      Strong track record in managingand delivering multiple project workstreams and teams in a consulting orcorporate environment under tight deadlines

·      Demonstrated ability tostructure complex problems and develop hypotheses, conduct advanced qualitativeand quantitative analysis, and translate insights into clear, executive-levelrecommendations

·      Proven ability to lead clientengagements and manage senior stakeholders while navigating ambiguity to drivealignment across diverse stakeholder groups

·      Strong interpersonal andcommunication skills, including executive presence

·      Experience applying AI toaccelerate consulting workflows, including data analysis, document review, andhypothesis generation

3.3.  Commercial and business development acumen

·      Experience contributing toproposals, bids, or business development activities

·      Ability to identify clientneeds and translate them into structured project opportunities

3.4.  Low-carbon energy and sustainability domain expertise

·       Experience in one or more of the following areas: decarbonisationand transition planning, renewable energy supply and procurement, ESGframeworks and reporting, and climate risk and scenario analysis

·      Strong understanding of howsustainability links to business value creation and risk mitigation

All employment decisions shall be madewithout regard to age, race, creed, colour, religion, sex, national origin,ancestry, disability status, veteran status, sexual orientation, genderidentity or expression, genetic information, marital status, citizenshipstatus, or any other basis protected by applicable law.

We offer a rewarding and flexible workenvironment that encourages innovation and creativity. Join us in helping toaddress the sustainability challenges of today and tomorrow. We look forward toreceiving your application.

• Identify and develop new business opportunities within the construction, engineering, infrastructure, and related industries.
• Build and maintain strong relationships with developers, consultants, contractors, and key stakeholders.
• Source and follow up on project leads, tenders, and potential contracts.
• Prepare business proposals, presentations, and participate in tender submissions.
• Negotiate commercial terms and contracts with clients and partners.

Requirements

• Degree in Business, Construction Management, Engineering, or related field.
• Familiar with construction tendering processes and project cycles.
• Self-motivated, proactive, and able to work independently.
• Proficient in Microsoft Office applications.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description & Requirements

The Assistant Banquet Manager works closely with the F&B Manager/Director to perform office administrative functions and operation service task for the all F&B Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc and ensure they are in good condition for F&B operations team and guests to use.
• Transmits any orders or decisions taken by the F&B Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Take care of F&B services and provide relevant correspondence to guest queries
• Be familiar with Food and Beverage Operation functionality and other related task
• Performs related duties and project as assigned by F&B Manager
• Participate and assist F&B Manager in all meetings relevant to the department
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse and breakage
• Work with procurement for Restaurants and Banquet Operations on all operations related item
• To provide administrative support to all F&B outlets such as but not limited to preparation of banquet items and etc.
• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Assist Restaurant Manager/F&B Manager/Director in dealing with suppliers
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Be familiar with Food and Beverage Operation functionality and Special Task
• Performs related duties and special projects as assigned by F&B Manager
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse, and breakage items
• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system
• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions
• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty, off day will be based on the overall duty roster.

Ideal requirements

• 1-3 years of experience in F&B Operations
• Working proficiency in Microsoft Office
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)

We are seeking a highly motivated and results-oriented Custody Relationship Manager to join our dynamic client facing team. In this role, you will be responsible for developing and managing relationships with financial institutions clients and provide them with tailored business solutions. This is an excellent opportunity for a seasoned professional looking to advance their career in the securities industry and contribute to the growth of our business.

Job description

• Maintain relationship with new and existing custody clients, being the main point of contact with client and internal stakeholders. Responsible for the daily management of both domestic and global custody clients, including new client acquisition and onboarding processes by fulfilling custodian business KPI.
• Promote cross sales and business development and cooperation across various areas such as deposits and loans, and achieve sales target KPIs consist of loan volume, deposit volume, overall operating revenue and asset under custody (AUC).
• Handle credit initiation and management for clients with financing needs, including but not limiting to customer credit rating, credit line approval, post-loan management, and various risk monitoring tasks. Drive cross-selling of a full range of financial products to institutional clients, including RMB clearing, credit facilities, financial markets, bonds, trade finance, with main focus on custody services.
• Manage client’s expectations and propose appropriate strategic business solutions.
• Conduct industry research related to non-bank financial institutions; develop and maintain relevant business policies and procedures; support new product development and market entry.
• Work with internal and external stakeholders on business related discussions.
• Coordinate with industry associations and participate in various client involvement events.

Requirements

• Bachelor degree from a recognized university.
• Minimum 5 years of experience in the financial industry, with strong abilities in client relationship management, marketing, and customer service. Knowledge of custody business will be an added advantage.
• Good understanding on the expectations of both domestic and global financial institution clients.
• Experienced in achieving sales KPI by the management team.
• Familiar with trade life cycle and understanding of custody business like settlements and clearing, financial markets, capital markets, and trade finance and risk management.
• Candidates with outstanding capabilities may be considered even if they do not meet the standard industry background or experience requirements.
• Good written and verbal English and Chinese is highly preferred in order to provide service to Chinese speaking clients. Ability to write in Business Chinese will be an added advantage for writing reports to Head Office when necessary.

Brief Summary:

This role focuses on driving business development and product validation initiatives by fostering partnerships with established consumer brands across Asia. Ideal candidates will have a strong background in business strategy and experience in product commercialization.

Responsibilities:

• Identify, engage, and cultivate relationships with established consumer brands in Asia for product validation and partnership opportunities.
• Lead business development activities, encompassing partner sourcing, opportunity assessment, proposal development, and negotiation of partnerships.
• Collaborate closely with partners to scope, structure, and execute product validation projects from concept to market testing.
• Manage the complete product development and commercialization processes, coordinating with partners and internal stakeholders.
• Conduct market research, consumer validation, and competitive analysis to evaluate product-market fit and commercial viability.
• Prepare financial models, business cases, revenue forecasts, and investment projections to aid decision-making.
• Develop and design business models, growth strategies, and commercialization roadmaps for validated products.
• Define key performance indicators (KPIs), success metrics, financial targets, and project milestones.
• Support regular management reporting, budgeting, audit requirements, and various financial accounting activities.
• Coordinate cross-functional stakeholders and manage multiple projects concurrently to ensure effective execution.
• Assist the COO with selected finance, reporting, and operational functions to ensure efficient execution across various projects.

Requirements:

• Bachelor's Degree
• 3 to 7 years of experience in business development, venture building, corporate innovation, strategy, product management, or related fields.
• Experience in working with consumer products, retail businesses, or sectors like FMCG, food, and beverage is preferred.
• Proven track record in developing strategic partnerships and managing external stakeholders.
• Experience in launching, building, or scaling new products or businesses.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Guest Relations Manager

SUMMARY

Do you believe that first impressions last? As the first person that our visitors will see, it’s important that you’re conscious of your professional image—always feeling confident and looking your best (i.e., sticking to the dress code.)

Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, you’ll need to keep in mind that you follow the company’s regulations and requirements.

You should be adept in front desk and back-office processes good admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one we’re looking for!

Responsibilities:

·           Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors.

·           Develop and implement standard operating procedures to maintain cleanliness and hygiene standards.

·           Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants.

·           Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client

·           Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism.

·           Collaborate with external vendors and service providers for efficient delivery of soft services.

·           Coordinate with internal teams to implement necessary improvements in soft services and human experience.

·           Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations.

·           Building and maintaining good business relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback.

·           Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed.

·           Utilizing data and analytics to gain insights into occupant preferences, trends, and satisfaction levels and to make data-driven decisions, identify opportunities for improvement.

·           Proactively seeking opportunities for innovation and improvement in the human experience by staying updated with industry trends and best practices and leveraging technology and new strategies to continuously evolve and enhance occupant satisfaction and well-being.

·           Implementing initiatives to enhance employee engagement and well-being within client premises such as wellness programs, work-life balance initiatives, diversity and inclusion efforts, and ongoing training and development to create a positive and supportive workplace culture.

·           Prepare and submit regular reports on facility and team’s service performance, including cleaning, pest control, and landscape maintenance.

·           Lead a team of ambassadors, by setting governance through audits and mystery shopping

·           Ensure the upkeep of the team’s attire and adhere to the established grooming standards.

·           Strive to continually improve experience service performance

·           Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies

Event Management& Stakeholder Communication

·           Track all event requests from initiation through completion, maintaining detailed records and status updates

·           Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones

·           Provide regular client updates on event progress, changes, and deliverables

·           Coordinate with all parties (internal and external) to ensure successful event delivery

·           Manage event timelines with clear accountability and milestone tracking Event Execution& Operations

·           Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience

·           Deliver end-to-end event support from pre-event planning through post-event analysis

·           Supervise event setup and breakdown operations with attention to quality standards

·           Monitor event progress and implement swift resolution for emerging challenges

·           Ensure event locations are properly prepared and restored to pre-event condition

Procurement &Vendor Management

·           Execute procurement activities for events

·           Maintain high-performing vendor partnerships ensuring adherence to service level agreements

·           Coordinate logistics for equipment, supplies, and resources to maximize efficiency and cost-effectiveness

Audio Visual Coordination

·           Ensure all AV equipment is operational and ready for use prior to event commencement

·           Collaborate with AV support teams to validate functionality of all technical equipment

·           Conduct pre-event AV testing to prevent technical disruptions during events

·           Coordinate A/V resources and establish backup solutions and contingency protocols

Stakeholder &Resource Coordination

·           Ensure essential standby support personnel are on-site during events

·           Facilitate collaboration with facilities management, security, catering, and service provider teams

·           Serve as central communication hub for all parties involved in event delivery

·           Optimize staffing deployment including after-hours and weekend event support

Account Management Support

·           Support the Account Lead on client account management including reports and presentations for events

·           Contribute to client-facing materials and documentation development

·           Participate in account strategy discussions and relationship optimization activities

·           Provide event-related insights to drive account growth and retention

Process Development & Reporting

·           Create and implement processes for event management and operational activities

·           Develop standard operating procedures for event management delivery

·           Utilize dashboards and reporting tools to provide data-driven insights on performance metrics

·           Generate regular performance reports tracking KPIs and service delivery excellence

·           Analyze data to identify improvement opportunities and strategic recommendations

Compliance &Risk Management

·           Ensure compliance with client security protocols and banking environment requirements

Requirement

­         5 years’ experience from 4 to 5-star Hotel /Tier 2 Airline / F&B industry

­         Semi-strategic role that will involve high-level planning and guiding the team towards an end-to-end successful operation

­         Conduct training, internal journey mapping, audits to keep team in regular check of execution

­         Help plan &support request required by BUs and ensure requirement are met at high standards

­         Problem-solving skills and the ability to work well under pressure.

­         Proven experience in a similar guest relations role within a corporate environment.

­         Customer service and communication skills to effectively address guest concerns.

­         Knowledge of facility management principles, including cleaning, pest control, and landscape services.

­         Excellent organizational and multitasking abilities to manage multiple soft services simultaneously.

Leadership and team management skills, with the ability to motivate and guide a diverse team

Job Summary:

The Senior Portfolio Manager is responsible for the end-to-end management of investment portfolios, with the goal of delivering consistent, risk-adjusted returns that outperform benchmarks and peer strategies. This role involves the development of investment theses, idea generation, risk management, execution oversight, and performance attribution, all within the framework of the firm’s strategy and compliance guidelines.

Key Responsibilities:

• Portfolio Construction & Management:
  Design and manage investment portfolios aligned with fund objectives and mandates.
  Adjust allocations based on macro trends, valuation metrics, risk tolerance, and alpha opportunities.
• Research & Analysis:
  Conduct deep fundamental, quantitative, or macroeconomic research to identify high-conviction investment ideas.
  Analyze industry trends, financial statements, company fundamentals, and market data.
• Risk Management:
  Monitor and manage portfolio risk, exposure limits, and drawdowns.
  Implement hedging strategies using derivatives or other instruments as needed.
• Execution Oversight:
  Work closely with traders to execute trades efficiently and in line with investment strategy.
  Ensure timely and cost-effective execution of investment decisions.
• Performance Attribution & Reporting:
  Analyze portfolio performance, identify sources of return, and generate regular performance reports.
  Communicate results and strategy to internal stakeholders and investors.
• Team Collaboration:
  Collaborate with analysts, risk managers, traders, and senior leadership to develop and refine investment strategies.
  Mentor junior investment staff and contribute to team development.
• Compliance & Governance:
  Ensure adherence to fund guidelines, regulatory requirements, and ethical standards.
  Maintain documentation to support investment decisions and risk controls.