Total 672 command center analyst job vacancies in Others category in The Philippines

The Analyst, Operations (Rep Support) will play a critical role in ensuring smooth onboarding, offboarding, and ongoing support for representatives. The role involves handling all rep-related operational tasks, queries, and follow-ups to maintain high efficiency and service quality. This position requires strong attention to detail, organizational skills, and the ability to manage multiple tasks independently.

Key Responsibilities:

• Take care of the end-to-end onboarding and offboarding processes for representatives, including documentation, system setup, and timely creation of agent codes.
• Send rep confirmation notices upon successful onboarding and follow up on offboarding debts for recovery.
• Take care of CRM rep data, including setup and maintaining updated records.
• Liaise with internal departments to ensure smooth transitions and coordination for rep-related processes.
• Act as the point of contact to ensure timely and effective support for representatives.
• Resolve enquiries efficiently and escalate issues where required.
• Track and maintain records of rep support requests and resolutions.
• Review and streamline workflows to improve efficiency and service quality.
• Ensure timely and accurate retrieval, archiving, and reporting of documents.
• Assist with ad hoc operational projects as assigned by management.

Requirements:

• Meticulous, detail-oriented, and able to meet deadlines consistently.
• Strong proficiency in MS Office, particularly Excel.
• Excellent organizational and communication skills.
• Ability to work independently and collaboratively as part of a team.
• Fresh graduates are welcome to apply; prior operations or insurance experience is a plus.

By submitting your job application, you give consent that SGA and any affiliates and any person authorised by SGA is allowed to use your personal data for assessing and evaluating your suitability for employment in any current or prospective positions within SGA.

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001, DP Truskmark).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

1. AI-Driven Methodologies & Process Design

· Lead the design, stakeholder requirement gathering, vendor selection, management and operationalization of agentic-AI tools. This role bridges the gap between traditional Sales Ops (CRM, process mastery) and advanced automation (LLMs, RPA, Voice AI).

o Product Definition: Define requirements, success metrics, and workflows for AI capabilities.

o Process Mapping: Identify gaps in existing sales data for AI optimization.

o Roadmap Management: Prioritize and manage delivery across data, ML, and infra teams.

o Vendor Management: Lead evaluations for SaaS, LLM providers, and RPA platforms.

o Change Management: Own monitoring, QA, and business acceptance.

o Training: Upskill staff on new tools and iterate based on feedback.

· Automating Systematize Selling: Road Map reviewing, documenting, and standardize end-to-end sales processes (from lead generation to contracting) into a structured system including CRM. To further expand into a Quote-to- Cash (Q2C) system covering Sales, Operations, Procurement, Finance and HR.

· Implement AI Methodologies: Integrate AI tools (e.g., Voice Ai, CRM, SEO/ SEM GenAi, predictive Ai), Web LLMs,into daily workflows to provide Cadence and "next-best-action" recommendations, integrating Group Operations.

· Company Workflow Automation: Design and implement AI-driven routing automation for tasks such as CRM data entry, meeting summarization, lead routing, and technical follow-up email to enable quotations, invoicing,

proposals, Order fulfilment operations planning and technical designs with RPA tools.

· Process Bottleneck Elimination: Analyse and process data to identify sales bottlenecks to automate improvements and use AI to proactively remove administrative friction, freeing time for selling, delivery & customer satisfaction.

2. Data-Driven Sales Performance Management

· AI Forecasting & Analytics: Utilize predictive analytics to generate accurate sales forecasts and pipeline analytics,

providing early warnings on stalled deals or risk, and sales rep’s and sales department’s performance.

· Performance Metrics (KPIs): Develop and manage a robust dashboard of leading indicators (results, activity

metrics, conversion rates, pipeline size and velocity, average deal size, average days to close deals etc) to evaluate team and individual effectiveness. Provide accurate sales forecasting and market intelligence to management.

· Data Hygiene & Governance: Establish data standards and use AI to scan, cleanse, and enrich CRM data, ensuring a "single source of truth".

· Sales Incentives: To implement process for review sales reward processes to better drive sales performance.

3. Sales Movement & GTM Enablement

· Targeting & Account Scoring: Automate AI-powered web LLMs to gain new market intelligence, prioritization to rank prospects-based project cycle, intent signals, buyer behaviour, timeliness & historical win data.

· Territory & Quota Modelling: Use data analytics to design equitable and motivating sales territories and quotas, ensuring balanced opportunity distribution for best ROI margins and win probabilities.

· Sales Automation Adoption: Drive the adoption of AI-powered enablement tools (e.g. Opportunity, Workflows, CRM, pitch analysis, AI sales coaching) and provide training to increase rep productivity.

· Strategic Business development: To provide market insights on opportunities, generate leads and support lead

gen. Intent Taxonomy: Creating a library of customer "intents" (e.g., "Checking Price" vs. "Technical Support") so the AI routes the opportunity to the correct salesperson.

· Support Branding, Marketing: To support adoption of Ai branding and marketing in order to scale business. Social Media automation, Generative txt or images, SEO/SEM automation, competitor comparisons.

Join an Award-Winning Team

At Wolters Kluwer, we create tax content that supports accountants and tax professionals across Singapore with reliable, practical insights.

As a Senior Content Management Analyst, you will play a central role in developing and delivering high-quality digital content. You will lead content projects, use data and analytics to improve performance and work closely with colleagues across teams. Your work will be published on our flagship research platform and will contribute directly to how our customers engage with and experience our content.

This is a fulltime role and is based in Shenton Way, Singapore with hybrid work setup (work from home 3 days per week).

ABOUT THE ROLE

• Apply industry best practices and stay informed on market developments
• Analyse complex information and exercise sound judgment
• Manage your work independently while leading key projects
• Contribute expertise within your team and across related functions
• Communicate clearly, including on complex or sensitive topics.
• Produce tax content, including commentary and practical guidance for professionals using our research platform
• Develop timely updates and thought leadership on regulatory and industry changes
• Build and maintain strong subject matter expertise to ensure accuracy and relevance
• Use customer feedback, usage data and insights to enhance the user experience
• Apply SEO and analytics to strengthen content performance
• Manage internal and external contributors.

ABOUT YOU

• 3+ years’ experience in a tax and accounting within public practice
• Experience as a Business Services Accountant, Intermediate Accountant or Tax Accountant is an advantage
• Bachelor’s degree in Accounting, Commerce or Law
• Strong writing and communication skills.
• Project management: deliver content from planning through to publication
• Writing and editing: produce clear, concise and accurate content
• SEO and analytics: use data to guide content decisions
• Collaboration: work effectively with cross-functional teams
• CMS knowledge: manage and publish digital content
• Research and awareness: keep up with industry trends.

Job Description & Requirements

To enhance core banking system (RPGLE/400, COBOL/400 in IBM OS400);

1. Analyze the user requirements or modifications/enhancement requests; familiar with Core Banking and Loans
2. Document in detail the functional and technical specifications; including database design and data conversion
3. Design the work unit, code the program, compile and perform the unit test;
4. Work with the bank users to produce a test plan for testing all functions of the new program modifications;
5. Update all changes done to systems, programs, and operating instruction/ Manuals;
6. Train users to use each function of the new or amended application;
7. Advise users on operation and backup procedures so that users can develop or update the user manual.
8. Required skill (s) : RPGLE, COBOL, DDS, CLLE, SQL
9. Degree in Computer Science/Information Technology or related disciplines;
10. Please send in your detailed resume in MS Word format with your recent photo providing us with;

• Current drawn salary
• Expected salary
• Reason for leaving
• Earliest available date
• Recent photo

Centre Principal – Early Childhood Education

• Execute KYC checks and manage end-to-end customer onboarding in accordance with applicable regulatory standards
• Carry out AML screening, sanctions checks, and thorough due diligence on both new and existing clients
• Identify, review, and investigate alerts flagged for suspicious activity or potential financial crime
• Actively contribute to anti-fraud programmes and monitor transactional data for anomalies and unusual patterns
• Maintain meticulous records and ensure full documentation of all compliance checks and outcomes
• Collaborate with internal teams across business functions to resolve onboarding queries and compliance escalations
• Keep abreast of evolving regulatory requirements and ensure alignment with internal policies and procedures

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

As Revenue Analyst, you will assist in developing pricing strategies, manage inventory, and analyze performance data to optimize hotel revenue. You will collaborate closely with Sales, Marketing and Reservations teams ensuring our hotel stays competitive and profitable. You will be a part of our revenue management community of practice, receive mentorship support and career development opportunities as you grow in your role as a Heartist®.

Key Responsibilities: 

• Support the creation and implementation of pricing strategies.
• Conduct daily revenue management operations, including rate and inventory management.
• Analyze performance data and generate insightful reports.
• Prepare materials for the weekly/bi-weekly Revenue Management meeting.
• Help create short- and long-term topline revenue forecasts.
• Collaborate with sales, finance, and front office teams to enhance revenue performance.
• Assist in the implementation and maintenance of IDeaS Revenue Management Platform.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Develop a solid understanding of the distribution landscape, including online travel agencies and distribution networks.

• Position : Senior Financial Analyst (FP&A)

• Location : Sin Ming Drive

• Working hours : Monday - Friday 9am - 6pm

• Salary (commensurate with experience) : Up to $7000 + AWS + Performance Bonus + 14 Days Annual Leave

• Duration : Permanent

• Industry : Automotive/Automobile

Main Responsibilities:

• Support business planning and analysis by preparing financial data, reports, and key metrics

• Partner with business heads by providing timely and accurate numbers to support day-to-day operations and business performance

• Assist in budgeting, including tracking performance against budget and highlighting variances

• Monitor performance at a detailed level, including cost drivers and operational metrics

• Track cash flow and support fund management activities

• Flag issues or deviations early and ensure data accuracy across reports

• Continuous Improvement & Business Support

• Partner with cross-functional teams to streamline finance processes

• Provide financial insights and ad-hoc analysis to support business decision-making

• Contribute to continuous improvement initiatives within the finance function

• Other ad-hoc activities assigned

Requirements:

• Possess a Degree in Accountancy or relevant professional qualifications (ACCA/CPA/ACMA)

• Minimum 3-5 years of relevant work experience in a similar role, including exposure to business planning and analysis

• Sound knowledge of internal controls, of Singapore Financial Reporting Standards, corporate tax and GST rules
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Experience in Jira is an added advantage

We regret to inform you that only shortlisted candidates will be contacted.

Responsibilities

• Work with stakeholders to understand needs for data structure, availability and accessibility

• Support the translation of data needs into technical system requirements

• Advise on latest technologies, strategies, and products in database and data processing software

• Recommend types of data and data sources needed

• Support the building of data flow channels and processing systems to extract, transform, load and integrate data from various sources

• Develop complex code, scripts and data pipelines to process structured and unstructured data near real-time  

• Develop prototypes and proof of concepts for the selected solutions

• Support the identification of data sources (both internal and external)

• Perform operational ad-hoc data provision to extract/load data based on stakeholders requirements using ETL tools such as Informatica

• Research hardware and software needs to support selected solutions

• Gather data from internal systems and external sources

• Enter information into data collection systems

• Clean databases from duplicated, outdated or irrelevant information 

• Perform data validation and quality control checks

• Mine data to identify trends, patterns and correlations

• Develop solutions and recommendations to address information need

• Assist with integration of data systems into existing infrastructure 

• Develop tools to improve data flows between internal/external systems and the data warehouse 

• Automate data collection and analysis processes, data releasing and reporting tools

• Test data system configurations and perform regular tuning to increase efficiency

• Facilitate data cleansing, enrichment and data quality improvements

• Enable searching, data visualisation, and advanced analytics functionality

Requirements

• Degree, Information Technology, Computer Engineering or equivalent

• Seven (7) years’ experience in an IT Infrastructure / Operations Role

• Experience with Cloud platforms (IaaS, PaaS)

• Operating system administration and related services (Windows Server, Linux)

• Infrastructure-as-code and cloud automation (APIs, Cloudformation, Chef, Ansible, Puppet)

• DevOps development and platform support (Docker, Container Services)

• Experience with programming / scripting (Batch, VB, PowerShell)

• Networking experience and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP)

• The ability to work towards strict and conflicting deadlines be able to plan and prioritise in an environment with multiple stakeholders.

• Good interpersonal skills, a detail-oriented & flexible person who can work across different areas within the team.

• A good understanding of Singapore Healthcare System.

• Familiarity or experience with health informatics would be preferred.

• An understanding of healthcare data governance, data acquisition and data management would be an advantage 

Licence no :12C6060

What you'll be doing

• Engage stakeholders to gather functional requirements and translate them into clear system documentation for enhancements and implementations

• Manage user access provisioning and governance across core systems, ensuring compliance with security and access control frameworks

• Monitor system performance and provide first-line support, coordinating timely escalation and resolution of technical issues

• Generate and analyse reports using Epic tools (e.g. Reporting Workbench, SlicerDicer) to support operational insights and population health initiatives

• Perform data validation and quality checks for clinical datasets, including disease registries and health metrics

• Support system rollout and enhancement projects, including coordination of user training and adoption efforts

• Assist in user acceptance testing (UAT) to ensure system functionality meets operational requirements

• Coordinate system maintenance activities and communicate updates clearly to stakeholders

• Maintain accurate documentation, track requests, and support ongoing analytics and project initiatives

What we're looking for

• Bachelor Degree in Information Technology/ Statistics or related studies

• 1 – 3 years of experience in healthcare systems, health informatics, or IT/data support roles

• Understanding of healthcare workflows and Electronic Medical Record (EMR) systems (e.g. Epic or equivalent)

• Experience in system support, user access management, or application coordination is advantageous

• Strong analytical thinking, attention to detail, and problem-solving skills

• Clear communication skills with the ability to engage both technical and non-technical stakeholders

• Comfortable working with data, reporting tools, and structured documentation

• Organised, proactive, and able to manage multiple priorities independently

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Cybersecurity GRC Analyst (FI/ IT/ Attractive Bonus/ Central/ Permanent Role)

Responsibility:

• Develop and maintain security policies, standards, and procedures aligned with ISO 27001, NIST, and CIS.
• Ensure compliance with MAS TRMG and CCoP requirements.
• Support audits, security assessments, and remediation of control gaps.
• Perform risk assessments and maintain the security risk register.
• Manage third-party/vendor risk and compliance.
• Monitor emerging threats and support risk mitigation strategies.
• Contribute to business continuity and disaster recovery planning.
• Deliver security awareness training and promote best practices.

Requirement:

• Bachelor’s Degree in Cybersecurity, Information Security/ computer science/ Computer Engineering/ Information Security or related certifications.
• Minimum of 3 years of experience in Cybersecurity governance, risk, or compliance.
• Strong knowledge of regulatory standards such as MAS TRM, Cyber Hygiene Notice, TRM Guidelines, Outsourcing Guidelines, and the Cybersecurity Code of Practice (CCoP) will be advantageous.
• Experienced with applying frameworks like the NIST Cybersecurity Framework.
• Solid understanding of security frameworks such as NIST, ISO 27001, or CIS.
• Certifications (CISSP, CISA, CRISC) are a plus.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Responsibilities

* Perform virtual account holder name screening (Before & after onboarding and migration exercise).

* Perform daily name screening of existing IBG Corporate & Financial Institution (FI) Customers (including the related individuals).

* Review all screening results & determine True / False matches by conducting internal checks and/or public domain searches.

* Assess materiality of True or Potential matches (e.g. Adverse News Media, Sanctions) according to internal policy.

* Perform independent assessments on true material hit whether to maintain or reject virtual account holder and whether warrants any trigger review.

* Document screening results & complete materiality assessment accurately according to internal policy.

* Able to work under time pressure, high volume & manage individual book of work independently to meet tight deadlines.

* Work as a team and ensure no overdue of screening alerts and migration exercise to complete in time.

Requirement:

* Minimum of a bachelor’s degree.

* Minimum of 1-2 years name screening experience in AML / KYC.

* Strong analytical ability & inquisitive mind towards problem solving.

* Good verbal & written communications skills.

* Able to multi-task & work collaboratively under minimal supervision to meet deadlines in high pressure environment

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Majestic Rock Resources (MRR) Group Pte Ltd is a Singapore-based trading company, incorporated on 27 March 2013. MRR is also part of Hebei SinoGiant Group Co., Ltd., established in 2003, which has total assets of more than RMB 123 billion. In 2021, SINOGIANT Group ranked 68th on the list of the Top 500 Chinese manufacturers and was the highest-ranked private enterprise in Hebei Province, China.

MRR is equipped with experienced trading and commodity procurement professionals from China and Singapore. Its trading portfolio mainly covers iron ore, coking coal, and other commodities, primarily sourced from Australia, Brazil, and India. By 2021, MRR achieved annual revenue of over USD 4 billion, with a trading volume of 25 million metric tons across various products.

Job Summary

The Risk Analyst will be responsible for managing and analyzing risk exposure within the futures trading team, supporting the broader commodity and global markets business. Key duties include overseeing settlement processes and preparing accurate profit and loss (P&L) reports to ensure effective risk management and operational integrity.

Duties & Responsibilities

• Prepare daily profit and loss (P&L) reports for management review, ensuring accuracy and timely delivery.
• Liaise with brokers and clearing banks on settlement processes, including reconciling discrepancies and resolving settlement issues.
• Monitor positions and margins of each book, assess risk exposure associated with futures trading activities, identify potential risks, and recommend mitigation strategies.
• Collaborate with trading teams to ensure compliance with risk management policies and procedures.

You will also be trained in a well-established commodity analysis methodology, including fundamental analysis.

This role offers you the opportunity to develop your own analysis in the commodity futures market. Your opinions and suggestions on trading strategies are welcomed and encouraged, fostering a collaborative and dynamic environment where your unique perspectives contribute to the team’s success.

Job Requirements (Qualifications, Experience, and Skills)

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree (any discipline).
• Strong data analytical and statistical skills, with proficiency in Microsoft Excel.
• Eagerness to learn and ability to work effectively as part of a team.
• Understanding of the Chinese market is an advantage.