Total 12 tech support job vacancies in Others category in The Philippines

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its localand overseas subsidiaries and affiliates to collect, use and disclose yourpersonal data for the purposes set out in the Privacy Policy. Our full privacypolicy is available at https://www.persoloutsourcing.com/policies.

Responsibilities:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system
• Follow KPI defined by company and team leader

Job requirements:

• A Minimum of 3 years of desk side work experience in large enterprise companies
• A minimum Diploma in computer science or equivalent experience in IT
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP and/or Apple Technician (MacOS) certified is advantageous

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlistedcandidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd
UEN No. 202233837K

Responsibilities

• Manage Procure to Pay process for both direct materials, indirect materials and services in accordance to company policy and procedures
• Review and establish short and long terms contracts, issue spot purchase orders
• Maintain and upload contracts in the Contact Portal
• Setups and maintain internal / external catalogues items.
• Analyze market directions, supplier positions, outlook, risk, opportunities, for achieving reliable services and supply at lowest cost.
• Initiate contracting strategies to drive synergies and deliver savings and value creation.
• Analyze quotation prices, set up contracts, issue purchase orders, review and evaluate supplier performance with end users.
• Identifying and classifying fast moving items and establish a long-term contract.
• Maintain communications with end users on their request and demands and also upcoming projects with a view to resolve any issue and schedule meetings to establish personal business relationship.
• Maintain business relationship with suppliers, intervene to resolve contractors / suppliers’ issues to minimize business disruptions and impact
• Coordinate with Finance to resolve payment discrepancies between supplier in a timely and quality manner.
• Optimize overall cost position and realize savings in procurement portfolio and vendor based on trends, benchmarking, analysis and negotiations
• Achieve targeted savings and value creations
• Participate in cross functional meetings

Skills/Requirement

• Knowledge of sourcing and purchasing activities
• Strong customer and supplier relationship management skills
• Good interpersonal, communication and presentation skills
• Good cultural awareness
• Proficient in Microsoft Office, SAP MM Module, Ariba
• Good communication, negotiation, problem solving skills•

We regret to inform you that only shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies

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Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Experience in Jira is an added advantage

We regret to inform you that only shortlisted candidates will be contacted.

Responsibilities

• You will be a member of the User Experience Design team to understand our users and design meaningful digital products.

• Design is a multifaceted discipline, and hence while we value your knowledge in UI design, we value diversity of knowledge that will positively influence the UX of solutions.

Things you’ll do:

• Execute research activities.

• Apply design heuristics.

• Apply information organization practices to improve access and findability.

• Design high-fidelity, intuitive and self-revealing products

• Design for multiple interfaces (mobile, desktop, conversation, voice, etc)

• Test products to make sure they are useful and usable.

• Create designs that address different use scenarios.

• Maintain the design system.

• Hand-off design artifacts to developers

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company.

Skills/Requirement

• 5 + years of IxD or UX experience

• Strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UI design and UX normalities

• Good understanding of information design, information architecture and user psychology

• Proficiency in graphic design, motion graphics, digital art, a sensitivity to typography, colour, layout, and a general awareness of materials/textures

• Experience in working with a cross-functional team or large-scale software development lifecycle, including waterfall and agile methodologies

We regret to inform you that only shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies.

Responsibilities

• Provides onsite support to users with good customer satisfaction for main and off-site;

• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;

• Helps to maintain or improve the overall image of the support team;

• Level 1 & 2 level trouble shoot and problem resolutions;

• Provide technical and operation support;

• Work to reach service level target;

• Break/fix for patches, software distribution and preventive maintenance;

• Managed the media and documentation related to the equipment supported;

• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;

• Install the inventory scanning agent upon any new asset;

• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);

• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning;

• Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

• Provide break fix to software distribution patches where customer will provide the instructions;

Skills/Requirement

• Minimum Diploma in any IT related discipline

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals

• Knowledge of operating systems, software applications, and remote connection systems

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies.

Job Description
Primary Purpose: The Consultant is responsible to develop Outsystems applications based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. 

Responsibilities Project Delivery

 - Collaborate with business analysts, UX/UI designers, and other developers to deliver high-quality solutions

. - Participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives.

 - Provide technical guidance and mentorship to junior developers.

- Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices

 - Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits 

- Design, develop, and deploy robust web and mobile applications using the OutSystems platform. 

- Translate business requirements into efficient and scalable OutSystems solutions - Develop and maintain reusable OutSystems components and modules. 

- Develop unit test package, execute tests & document test results to ensure the quality of the program - Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment 

- Integrate OutSystems applications with external systems and databases using REST and SOAP APIs.

 - Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently

 - Create and maintain detailed technical documentation, including specifications, configurations, and implementation details.

 - Analyse functional requirements to translate into application design using established design methodologies and guidelines

 - Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements 

- Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications 

- Participate in peer reviews to improve project quality

Qualifications Requirement

- Degree from Computer Science or equivalent

- Minimum 5 years of relevant experience

- Working experience in developing and delivering application software 

- Hands-on experience developing applications with OutSystems. 

- Strong proficiency in OutSystems Service Studio, Integration Studio, and Lifetime. 

- Expertise in web technologies, including HTML, CSS, JavaScript, and jQuery. 

- Experience with REST and SOAP API integrations. 

- Experience with agile development methodologies.

 - Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

- Experience with cloud platforms (e.g., AWS, Azure). 

- Knowledge of DevOps practices.

 - Experience with UX/UI design principles

Responsibilities

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Develop end to end solution and including formation of project team members
• To monitor the performance of all project team and members
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients and project team/members
• Conduct performance review of project members.
• Support the recruitment of the project team.
• To achieve business targets and objectives.

Key Competencies& Essential Skills

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• A tertiary education in any discipline
• Any IT/Technology certification
• Minimum of 4 years experience in professional service-related industry.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Review and negotiate IT contracts with suppliers

• Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders .

• Ensure compliance, process standards and guidelines.

• Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.

• Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Skills/Requirement

• ITE/Diploma in Human Resources, Business Administration, or a related field.

• Strong organizational and time-management skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent written and verbal communication skills.

• Attention to detail and accuracy in managing data and reports.

We regret to inform you that onlyshortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using, and disclosing your personal data for the purposes set out in the Privacy Policy.

Our full Privacy Policy is available at:

https://www.persoloutsourcing.com/policies

Responsibilities

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Develop end to end solution and including formation of project team members
• To monitor the performance of all project team and members
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients and project team/members
• Conduct performance review of project members.
• Support the recruitment of the project team.
• To achieve business targets and objectives.

Key Competencies& Essential Skills

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• A tertiary education in any discipline
• Any IT/Technology certification
• Minimum of 1 years’ experience in professional service-related industry is preferred.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

Project Management Office (PMO) Support

• Assist in project planning, scheduling, progress tracking, and maintaining project documentation.

• Support governance processes including preparing meeting materials, updating trackers, maintaining RAID logs (Risks, Actions, Issues, Decisions).

• Coordinate with cross functional teams (Design, Construction, Procurement, Commercial, etc) to gather updates and align project milestones.

• Ensure compliance with PMO standards, templates, and reporting cadence.

Data Analysis & Reporting

• Collect, analyze, and interpret project and operational data to support decision making.

• Develop automated or semi automated dashboards (Power BI / Excel / other tools).

• Track key KPIs such as cost, schedule progress, procurement status, and risk indicators.

• Prepare data summaries and insights for management reviews.

Stakeholder Communication & Presentation

• Create professional PowerPoint presentations for internal reviews and leadership updates.

• Assist in drafting executive summaries, status reports, and project highlight documents.

• Maintain organized project documentation for audits and governance cycles.

Support for Data Centre Programs

• Gain understanding of data centre construction lifecycle (design → procurement → build → commissioning → handover).

• Support PMs in monitoring progress against RFS (Ready For Service) and milestone targets.

• Assist in coordinating site activities and vendor interactions if required.

Vendor & Contract Support

• Provide coordination and administrative support for the consolidation of MCE frameworks across the supply chain, working with Regional Procurement Managers and Legal teams.

• Support contract execution via e sign or wet signature where required.

• Continue supporting PO issuance and supplier onboarding within APAC, and replicate processes across other regions where needed.

• Build and maintain a cashflow/billing schedule in Anaplan based on POs, project schedules, and supplier milestone payments; present to project teams as required.

• Support risk management activities and delivery tracking.

• Assist with process improvement initiatives and ad hoc requests.

Skills/Requirement

• Diploma or Bachelor’s degree in Engineering, Construction, Business, IT, or related fields.

• Basic understanding of project management methodologies (Waterfall preferred; Agile is a bonus).

• Strong skills in Excel, PowerPoint, and familiarity with dashboard/reporting tools (Power BI preferred).

• Ability to analyze datasets and derive insights for reporting.

• Good communication and documentation skills.

• Highly organized, detail oriented, and able to work in a structured environment.

Preferred Qualifications

• Experience in Data Centre, construction, MEP, electrical engineering, or related technical sectors.

• Exposure to project environments involving procurement, scheduling, or technical engineering teams.

• Familiarity with PMO tools (e.g., Smartsheet, MS Project, Anaplan, SharePoint).

• Basic understanding of data centre systems (power, cooling, network, MEP) is a plus.

We regret to inform you that onlyshortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using, and disclosing your personal data for the purposes set out in the Privacy Policy.

Our full Privacy Policy is available at:

https://www.persoloutsourcing.com/policies