Total 9 job vacancies by Sodexo

Facilities Assistant ( 5 Days Work week, Mon - Fri Only)

➢ Attends and delivers great experience at highest level of hospitality services, meeting customer needs

and exceeding expectations, maintaining standards, elevating delight, and removing obstacles.

➢ Manage and escort vendors to ensure timely delivery of goods and services, as well as maintaining vendor

relationships. (e.g. pest control, landscape, ACMV servicing)

➢ Scheduling regular maintenance of the equipments to ensure that it remains in good working order

(e.g. AED servicing, change of water filter, and improvement works)

➢ Events set up and tear down.

➢ Administrative duties.

➢ First responder when issues are reported by users including assigning the ticketing system.

➢ First contact with government representatives.

➢ Surveillance including site walks, including follow ups on defects and ensuring that all access controls are

working properly

➢ Support workplace related logistics

➢ Follow-up on security related notifications, or reports by employees and close by escalating the findings

to the relevant team for rectification.

➢ Provide support and coverage to the reception’s desk as needed.

➢ Administrative duties, ensure drawings and documents are updated.

➢ Support Reception, Mailroom, and Concierge tasks as required

➢ Manage spare parts and tools inventory

➢ Track and report status of repairs

Job Responsibilities

■    To ensure that reception, cleaning, engineering and employee related services are delivered to the highest standards and comply with any internal and external legislative guidelines.

■    Drive 5 stars services standard in soft and hard services to exceed expectations.

■    Develop, manage and implement the processes for all the service of building & employees related activities to meet the requirements by Client

■    Provide and manage custodial & cleaning services including recycling services in compliance with Client’s standard and policies

■    Facilitate event organized in line with the criteria of Client

■    Manage and monitor our services to ensure that services are meeting/exceeding SLA define by Client and SODEXO

■    Effectively managed the soft service and hard service team to drive and sustain a high level customers services level while maintaining team spirit to encourage openness and proactive behaviour

■    Assisting in getting quotation, raising PR/ PO in Sodexo and Client’s SAP System

Knowledge, Skill and Abilities Required

■    Minimum college education in Facilities or Real Estate Management and/ or Engineering.

■    Have experience in facility management or hospitality

■    Ability to lead a young dynamic team

■    Excellent communication and  interpersonal skills are key

■    Proactive and outgoing personality is a plus

■    Good vendor management skills

■    Ability to work in a team

Key Responsibilities:

• Manage all FM procurement categories including catering, cleaning, maintenance, utilities, and waste
• Lead sourcing strategies, negotiations, supplier onboarding, and contract management
• Align procurement goals with operational requirements through cross-functional collaboration
• Oversee daily procurement operations: approvals, reporting, documentation, and compliance
• Resolve supplier performance issues and risks with agility and professionalism
• Provide commercial leadership throughout bids, tenders, and mobilisation phases
• Foster strong relationships with suppliers to ensure performance, quality, and value

Working Location : Tuas Bay Lane (Company Transport Provided @ Multiple Locations)
Working Hours : Mondays - Fridays, 8am to 5pm

·       Assist the manager in administrating the day to day operations in Facilities Management Department.

·       Provides administrative and site facility support.

·       Communicate service requests to Command Centre.

·       Assigns the generated work orders to FM Team 

·       Coordinate with the FM Team to close the service requests

·       Ensure work orders issued are closed in time with customer satisfaction.

·       Maintain and check for accuracy on completed paperwork submitted by vendors.

·       Develop and maintain filing system to keep track of work updates and statutory licenses status.

·       Assists the site FM in managing cleaning staff, pest control staff and other vendors when required.

·       Coordinates with Vendor to arrange for any servicing schedule

·       Manage and monitor pantry service and ensure that services are meeting/exceeding SLA define by Client and SODEXO

·       Provides support whenever there is shortage of manpower in the department.

·       Administrate OT submissions for staff.

·       Assists the FE in liaising and reporting building defects wherever applicable.

·       Conducts safety walks and workplace inspections together with the FE.

·       Assists the FE in the preparation of reports and documents in variety of formats (PowerPoint, Excel, Word etc.).

·       Escalate urgent issues identified to the Site FM.

·       Maintain site records, keeping it updated and accurate.

·       Raise purchase requisitions as required.

·       Any ad-hoc duties required by the department.

·       Tracking of consumable items and finance expenditures.

·       Prepare monthly Facilities and Food Service Reports and present to client.

·       Track meeting minutes and follow up on action items to close in timely manner.

·       Event management / setups with the FM team as and when required (hands-on might be required).

·       Short term assignment on checking of fire safety equipment on monthly basis within the buildings.

·       Process any transport claims and submit to transport vendor for payment.

Job Summary:

•Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities

•Provides operational leadership to account team to ensure operational excellence is continually achieved

•Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

•Communicates contract deliverable, objectives, and expectations to the staff.

•Staff development and training to improve productivity & competencies

•Role out the branding policy and follow as per specification

•Maintain, update, and renew records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

•Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

•To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

•To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files when required

•To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

•Ensure all HR, Finance, Procurement and EHS processes followed for compliant

•Ensures that all programs and procedures of the operating staff are being implemented.

•Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms.

•Identifies, investigates and reports on the need or opportunity to undertake buildings or system modifications.

•Maintain high employee morale.

•Maintains open communications with the customer and good customer relationship to improve customer satisfaction.

•Secure more Ad-hoc works on site to increase business volume.

•Meeting projected gross margin targets

•Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

•Ensure compliance to Safety, Health & Environment Procedures and Reporting.

•Maintain plant efficiency operations and control

•Maintain the property and equipment in compliance to all local and client standards and license requirement

•Control Engineering department inventories

•Upkeep client maintenance software records and all other records when required

•Ensure all preventive and corrective maintenance program are timely completed

WORKING LOCATION : ONE-NORTH

5.5 DAYS WORK WEEK

WORKING HOURS :

Mondays to Fridays : 9am to 6pm or 8am to 5pm or 11am-7pm

Saturdays : 9am to 1pm

Job Summary:

§ To perform Scheduled Preventive and Reactive Maintenance on the system installed in the site facility and any other building related maintenance to ensure smooth functioning of installations

§ As a technical expert in supporting the electrical and mechanical, HVAC system in operation & maintenance, which includes, but not limited to the electrical power, UPS, Transformer, generator, HVAC, fire protection system, water dispenser, Public Announcement system, exhaust and fresh air fan, lift etc. (See PPM plan and equipment for details)

§ Review building maintenance and M&E purchase requests as required to ensure that financial processes are adhered to at all times

§ To manage, coordinate, escort 3rd party vendors for ongoing projects and oversee daily activities of site staff.

§ Logs hard service requests and repairs and maintenance for all related equipment

§ Timely follow-up on repairs, assignments and projects.

§ Maintains the appropriate database to enable Sodexo to assess areas for improvements, and submit KPI reports.

§ Logistics support of furniture or equipment when required.

§ Investigate, analyze and evaluate the causes of defects or technical issues

§ To perform daily checks to ensure all the equipment and facility are in good condition.

§ Carry out Gemba Walks and provide Corrective Actions Report.

§ Asset Management

§ Provides support to the wider facilities team to ensure on-site team’s, Sodexo’s and client success.

§ Provides after hours emergency support and support cover to other facilities team, where needed.

§ Maintain records of inventory of consumable and raise request when stock is low.

§ On a daily or as needs basis, report to the Site Facility Manager and discuss works completed or in-progress.

Reporting

§ Attends regular safety meetings, safety training and hazard assessments and any other training programs, classroom and virtual, as designated.

§ Attends regular team meetings, as directed by the on-site management team, to keep on-site leaders and on-site management team informed and to be kept informed of work status, support required, operational issues and other operational matters.

§ Attend daily Hard Services team briefings to handle issues, complaints and incidents and to prepare for the day’s activities.

Health, Safety, Security & Environmental

§ Assists in ensuring a safe working environment throughout the facility for employees, contractors and vendors.

§ Reports all accidents, injuries and near miss immediately, and be 100% compliant to both Sodexo and Client’s processes.

§ Complies with Client and Sodexo safety and risk management policies and procedures.

Key Result Areas

· Understand contract deliverables and obligations.

· Prioritize tasks so that the most important work gets accomplished.

· Proactive in looking for value-add opportunities.

· Maintain a good relationship with Client and users.

· A good team player at site.

Working Location : Tuas Bay Lane
Working Hours : Mon - Fri, 8am to 5pm

■     Event management and setups together with the FM team.

■     Technical knowledge to service and maintain HVAC, fire safety equipment monthly on a short term.

■     Routine meeting room inspections.

■     Stock checks on consumable items.

■     Work with FM team to order / receive and upkeep of consumable stocks.

■     Replacement of Company / National Flags as and when required.

■     Require MEWP license to drive scissors lift as and when required.

■     Ensure annual maintenance plan is maintained at all times to identify when statutory works, meetings and other key events are being carried out.

■     Action improvements identified during the building and workplace inspections.

■     Log helpdesk calls for contractor faults and required improvements.

■     Provide assistance with basic office moves and work with the SODEXO or project team during on site projects, providing assistance where necessary.

■     Review building maintenance and M&E purchase requests as required to ensure that financial processes are adhered to at all times

■     Built and accumulate knowledge of SODEXO Business Processes and QMS system so that it can be applied to

■     Lead in investigating any incident related to any technical facility issues.

■     Work with other vendors under Sodexo to carry out the works efficiently and effectively.

Working Location : Tuas Bay Lane
Working Hours : Mondays - Fridays, 8am to 5pm


·       Assist the manager in administrating the day to day operations in Facilities Management Department.

·       Provides administrative and site facility support.

·       Communicate service requests to Command Centre.

·       Assigns the generated work orders to FM Team 

·       Coordinate with the FM Team to close the service requests

·       Ensure work orders issued are closed in time with customer satisfaction.

·       Maintain and check for accuracy on completed paperwork submitted by vendors.

·       Develop and maintain filing system to keep track of work updates and statutory licenses status.

·       Assists the site FM in managing cleaning staff, pest control staff and other vendors when required.

·       Coordinates with Vendor to arrange for any servicing schedule

·       Manage and monitor pantry service and ensure that services are meeting/exceeding SLA define by Client and SODEXO

·       Provides support whenever there is shortage of manpower in the department.

·       Administrate OT submissions for staff.

·       Assists the FE in liaising and reporting building defects wherever applicable.

·       Conducts safety walks and workplace inspections together with the FE.

·       Assists the FE in the preparation of reports and documents in variety of formats (PowerPoint, Excel, Word etc.).

·       Escalate urgent issues identified to the Site FM.

·       Maintain site records, keeping it updated and accurate.

·       Raise purchase requisitions as required.

·       Any ad-hoc duties required by the department.

·       Tracking of consumable items and finance expenditures.

·       Prepare monthly Facilities and Food Service Reports and present to client.

·       Track meeting minutes and follow up on action items to close in timely manner.

·       Event management / setups with the FM team as and when required (hands-on might be required).

·       Short term assignment on checking of fire safety equipment on monthly basis within the buildings.

·       Process any transport claims and submit to transport vendor for payment.

Key Result Areas

·      Answer all incoming calls for offices in Singapore

·      Ensure the console is kept up to date

·      Check New Starter and Exit spreadsheet and update as required.

·      Contact Managers of new starters to determine extension of new starter

·      Liaise with team assistants to ensure updated team lists are sent through regularly

·      Liaise with Managers to obtain relevant client information for their respective teams.

·      Reflect a professional and courteous profile for MMC

·      Open, date-stamp, and sort mails by business/ department. Place in pigeonholes for scanning team.

·      Record all incoming Registered/Express Post mail

·      Prepare and list cheques as per cheque handling procedures required by Finance

·      Dispatch and retrieval of archive boxes from external supplier

·      Prepare consignment notes for international mail satchels and freight

·      Prepare local Post manifest totalling daily outgoing mail

·      Provide relief coverage for Mailroom and FOH roles when required

·      Understand the EMS system in conjunction with visitor registrations and issuing of passes

·      Any other facilities tasks related to smart office as directed by the Facilities Manager