Total 112 tech support job vacancies in Manufacturing / Production category in The Philippines

Join a global organisation supporting large-scale enterprise platforms with high availability, reliability, and critical financial systems.

Job Purpose:
Ensure stability and smooth operation of business-critical applications by resolving incidents and supporting production systems.

Job Responsibilities:
• Monitor production systems daily, investigate incidents, and coordinate timely resolution with technical teams.
• Lead troubleshooting for critical application issues and coordinate cross-team responses to restoreservices.
• Support high-availability applications, including on-call support and response to urgent production incidents.
• Investigate system errors, identify root causes, and implement temporary workarounds to maintainoperations.
• Coordinate disaster recovery testing, batch processing monitoring, and system restoration aftermaintenance activities.

Job Requirements:
• Degree in Computer Science, Information Technology, or related technical discipline preferred.
• 6+ years’ experience supporting enterprise applications or production systems in complexenvironments.
• Hands-on experience with Java, Oracle databases, UNIX environments, and enterprise messaging tools.
• Experience troubleshooting application incidents, analyzing logs, and resolving system performance issues.
• Financial services or mission-critical system support experience strongly preferred.

Curious to know more about this opportunity and the team behind it? We welcomeyou to get in touch with Naveen at naveen.vasudevan@Tangspac.com for a confidential discussion.

• Lead and motivate line leaders and operators to achieve daily production targets and maintain quality standards.
• Conduct shift handovers and address operational or process issues promptly.
• Plan manpower, overtime, and consumable usage for smooth operations.
• Ensure strict adherence to manufacturing procedures and safety guidelines.
• Drive continuous improvement initiatives to enhance efficiency and reduce errors.

Requirements:

• Diploma or Degree in Engineering, Science, or Manufacturing-related disciplines.
• At least 2 years of experience in high-tech/high-volume manufacturing environment.
• Strong leadership abilities with clear communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Assist engineers in:

1)Managing projects related to ECM, Automation, GPS, FEATS, new equipment setup, and equipment relocation and others ad -hoc projects for mass production

2)Preparing work instructions, forms, records, and risk assessments

3)Handling sample preparation, testing, and data collection

4)Supporting machine and equipment installation and trial runs

5)Modifying or refurbishing equipment components to meet required functions

Sustaining of production operations (Equipment issue troubleshooting and root cause analysis). Generation of BRA (Breakdown Record Analysis), documentation

1)Troubleshooting of machines alarm and error

2) Maintenance of tool and equipment

3) Document and create troubleshooting guides

4) Provide training and coaching

5) Activate participate and support various internal/external audits

Spare parts inventory and management, 5S, Jig & fixture maintenance, PM and AM scheduling and execution, Maintenance and Calibration

1) Co-ordinate with suppliers, internal department for maintenance tasks, calibration tasks

2) Administration work such as raise requisition forms, shipping, etc

3) Master scheduling PM, AM calendar

4) Co-ordinate with internal department for jig and fixture maintenance

5) ensure spare parts availability

6) 5S management

7)Create and maintain machine ledgers

Requirements

• Min Nitec/Higher Nitec/Diploma in Mechatronics, Mechanical or Electronics & Electrical Engineering

• Min 2 or more years experience in production, equipment or process engineering

• Good experience in Print Circuit Board Assembly & Surface Mount Technology industries, Automation and coating

• Solid technical skills with hands-on experience in SMT equipment, including solder printers

Fixed Night shift: 11pm to 7am (5.5days - Alternate Sat), Alternate Sat is a full Sat

Overtime payable

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for TD SYNNEX and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.
• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

We are hiring an Application Production Support to manage production incidents, perform problem management, and ensure timely resolution of issues. The role involves handling incident and problem tickets through enterprise ITSM tools and collaborating with technical teams to maintain service stability.

Key Responsibilities

• Identification and resolution of production incidents.

• Problem management post-incident resolution to determine root causes, implement mitigating actions, and drive permanent resolutions.

• Management of incident and problem tickets through the ITSM tool.

• Capacity and performance management of applications.

• Collaborate with development teams for onboarding and training of new services or major upgrades.

• Provide support during internal and external audits.

• Stakeholder management, working closely with business and operations partners to understand KPI metrics, measure service stability, and prioritize defect fixes and enhancements.

Required Skills & Experience

• 5+ years of relevant IT experience in production support, ITIL, release support, technical implementations, or equivalent.

• Flexibility, ability to navigate ambiguity, and quickly establish credibility among technical peers.

• Excellent written and verbal communication skills (English).

• Proven knowledge in some or all of the following:

  • Core Java / Java/J2EE, JDBC, EJB, Java Web Services

  • Server-side technologies: SOAP/RESTful services, XML/XSLT, AOP, MQ, Microservices, integration platforms.

• Good knowledge of middleware components and application servers (e.g., message brokers, JBoss, integration platforms).

• Strong operating system knowledge in Unix/Linux and Windows, including scripting skills.

• Experience with database technologies (e.g., Oracle, DB2, PL/SQL) to support incident resolution.

• Knowledge of event-driven and schedule-driven batch processes.

• Hands-on experience in various production support roles (L1/L2/L3) and using 2–3 widely used monitoring/scheduling tools.

• Ability to provide front-line technical support for incidents, problems, release/deployment, operational readiness, application monitoring, and production governance.

• Experience with troubleshooting, root cause analysis, and resolution using advanced queries and programming skills.

• Experience in real-time restoration and triaging of issues impacting technical services, keeping stakeholders informed during the restoration period.

• Ability to collaborate closely with infrastructure, development, and testing teams for software/hardware upgrades, server upgrades, and integrated/independent releases.

• Ability to assess initial severity, gather impact data, engage supporting teams, and escalate as necessary to ensure timely resolution.

• Experience with on-call support, triaging problems, and coordinating with various support teams for incident and problem management.

• Ability to communicate application status and health across business and management teams.
  

  Next Step:

  If interested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

  Dimple Jain
  EA LIcence No.91C2918
  Personnel Registration No.  R22107270

We are seeking a Production Support Specialist/Site Reliability Engineer (SRE) with deep expertise in Amazon Connect (CCaaS). This is a production-focused role. You will ensure reliability, stability, and operational excellence for mission-critical contact center environments through proactive monitoring, live troubleshooting, and automation.

Responsibilities:

• Provide incident response within defined SLAs, troubleshoot production issues, and perform root cause analysis.
• Monitor and maintain observability using Splunk, CloudWatch, Zabbix, and similar tools.
• Investigate issues across AWS services, networking, APIs, and integrations.
• Manage Amazon Connect configurations, contact flows, bots (Lex), and integrations with Lambda, S3, QuickSight, and DynamoDB.
• Develop visual process flows, standardized troubleshooting playbooks, and how-to guides for support teams.
• Document alert resolution steps and maintain runbooks, knowledge repositories, and playbooks.
• Analyze ServiceNow incidents, RCAs, and historical events to extract actionable insights for documentation.
• Collaborate with platform and operations teams for incident triage, mock troubleshooting sessions, and continuous improvement.

Competency Name

Java, Oracle, Spring Boot microservices

Must have skills

Strong knowledge in Java, Soap web services, Spring Boot microservices

Good knowledge in Oracle functionality

Support L1/L2 24/7 support

Good to have skills

Domain/Loyalty knowledge

Kafka , MQ , Cassandra DB knowledge

Key responsibilities

Production support 24/7

Technically very strong in Java, Oracle, Spring boot microservices

Ability to work independently and to co-ordinate with relevant teams to resolve issues

Experience in Splunk