Total 513 it manager job vacancies in Manufacturing / Production category in The Philippines

The Riot Singapore AI Efficiency Team harnesses Machine Learning and AI to reimagine how games are built. We develop AI-powered tools and shared infrastructure that streamline development, accelerate creative workflows, and enable multiple game teams to deliver high-quality experiences for Players worldwide. We are seeking a Senior Manager, Game Production to own the operational backbone of the team and drive predictable, high-quality delivery across a portfolio of internal tools built in close partnership with game teams. This role is not about creating a new vision; you will operationalize an existing one, scale lightweight delivery practices, anticipate dependencies, and help the team move faster by removing friction and elevating visibility for stakeholders at all levels. Success in this role looks like game teams experiencing our work as reliable, responsive, easy to adopt and impactful, because execution is well-run, risks are surfaced early, and the team’s time is protected for building.

Responsibilities:

• Partner with multiple game teams as the primary collaborators and customers, ensuring the right cadence, clarity, and decision-making across disciplines and stakeholder levels.
• Drive multi-team adoption and predictable delivery across a portfolio of internal tools for game development, aligning roadmaps, milestones, dependencies, and success metrics with the needs of multiple game teams.
• Lead the team’s annual planning and OKR process to align priorities, staffing, and budgets in collaboration with partner game teams and central stakeholders.
• Prepare twice-monthly delivery updates tailored to different stakeholder levels and contexts, highlighting outcomes for game teams and adoption readiness.
• Prepare polished monthly updates in Google Slides and Google Sheets, including progress, KPIs, risks, and decisions, with clear framing for game leadership.
• Anticipate cross-team dependencies and risks proactively; clear roadblocks early and quietly so partner teams stay unblocked.
• Run lightweight team and development rituals that sustain momentum without slowing early discovery and prototyping.
• Shield engineers, technical artists, and data scientists from administrative overhead so they can focus on building and delivering player value.
• Own the team’s JIRA setup, hygiene, reporting structures, and backlog organization to support clear prioritization and transparent delivery.
• Drive the delivery lifecycle from idea → PoC → prototype → MVP → production → live support, ensuring each stage has the right level of rigor and the right audience alignment.
• Produce and maintain clear technical delivery plans and documentation across a wide range of AI-powered internal tools, with a focus on usability and onboarding for game teams.
• Serve as a proactive liaison with key tech partners (e.g., Tech Foundations, ML Platform, IT/InfoSec, Legal, Infrastructure, etc.) to keep integrations, compliance, and operational readiness on track.

Required Qualifications:

• 10+ years of experience in production, production operations, technical project leadership, or closely related roles in complex software environments.
• Highly organized, detail-oriented, and able to connect day-to-day execution with the bigger picture for multiple partner game teams.
• Strong dependency and stakeholder management skills across teams, functions, and geographies.
• Excellent written and verbal communication, including executive-ready storytelling and clear partner-facing updates.
• Proven ability to run multiple concurrent delivery efforts across interdependent workstreams, with strong judgment on sequencing and tradeoffs.
• Demonstrated track record shepherding products from idea to production and long-term support, including live support and iteration based on partner feedback.
• Strong delivery rigor with pragmatic, stage-appropriate process (no process bloat).
• High proficiency in Google Workspace with experience producing polished progress updates and KPI reporting.
• Comfortable in deep technical discussions with senior engineers, technical artists, architects, and data scientists working in fast-moving AI spaces.

Desired Qualifications:

• Experience in AAA game development and/or internal tools for large creative or game organizations, especially tools adopted by multiple game teams.
• Familiarity with game engine/editor integrations (e.g., Unreal).
• Track record shipping high-quality, high-scale software in fast-paced environments.
• Experience navigating other disruptive technology waves where best practices evolved rapidly.
• Experience with modern full-stack web development and deployment.
• Exposure to MLOps, DevOps/SRE, CI/CD, observability, and AI platform ecosystems.

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

About This Role

We’re looking for a high-agency, technical Product Manager to work at the intersection of platform, integrations, growth, and AI systems.

This role is ideal for someone who:

• Thinks in systems, not features
• Lives inside AI tools. You use LLMs, coding copilots, and AI research tools daily — not as novelty, but as workflow 
• Is comfortable with ambiguity and evolving product-market fit
• Can translate complex workflows into scalable product experiences
• Understands how AI products behave in production (not just demos)

You’ll work closely with Engineering, Design, GTM, and Leadership to build products that power how businesses communicate, automate, and monetize customer interactions.

Responsibilities

Product Strategy & Execution

• Own roadmap across platform, integrations, and AI workflows
• Prioritize based on business impact, scalability, and speed to value

Platform & Productisation

• Design scalable systems that reduce manual onboarding and implementation
• Define what should be self-serve vs high-touch
• Build APIs, workflows, and extensible infrastructure with engineering

Growth & Adoption

• Own key metrics: activation, deployment, retention, conversion
• Improve time-to-value and drive product adoption
• Optimize onboarding, pricing, and bundling

AI Product Quality

• Define quality benchmarks (accuracy, reliability, latency)
• Build evaluation frameworks (test cases, simulations, evals)
• Improve real-world performance through iteration (data, prompts, workflows)

Cross-functional Leadership

• Work across Product, GTM, and Engineering to drive execution
• Translate customer needs into scalable product solutions

Core

• 2–5 years of Product Management experience (B2B SaaS / platform preferred)
• Demonstrable use of AI tools — you use LLMs for writing, research, prototyping, analysis, and coding assistance. You are comfortable to walk us through your AI-augmented workflow in detail.
• Strong understanding of APIs, integrations, and data systems
• Experience driving end-to-end product execution

What We’re Looking For

• Experience building platform or integration-heavy products
• Strong intuition for growth (onboarding, activation, retention)
• Ability to simplify complex workflows into scalable systems
• Comfortable in fast-paced, ambiguous environments - When exploring a problem, you'll spin up a quick test in an AI tool, build a throwaway agent, or hack together a demo

AI Product Thinking

• You understand that AI systems are probabilistic, not deterministic — and you've designed products that account for this (graceful fallbacks, human-in-the-loop, confidence thresholds, edge case handling etc..,)
• Experience with product quality, evals, or iterative improvement loops
• Ability to design for trust, usability, and real-world performance

Bonus

• AI / automation / agent-based product experience
• Exposure to messaging / CRM / CX tools
• Technical background (engineering, data)

Why Join Us

• Build at the intersection of AI, messaging, and revenue orchestration
• Work on a product used by 16,000+ customers globally
• High ownership, fast execution, real impact
• Backed by top-tier investors
• AI-first product DNA 

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

About This Role

We’re looking for a high-agency, technical Product Manager to work at the intersection of platform, integrations, growth, and AI systems.

This role is ideal for someone who:

• Thinks in systems, not features
• Lives inside AI tools. You use LLMs, coding copilots, and AI research tools daily — not as novelty, but as workflow 
• Is comfortable with ambiguity and evolving product-market fit
• Can translate complex workflows into scalable product experiences
• Understands how AI products behave in production (not just demos)

You’ll work closely with Engineering, Design, GTM, and Leadership to build products that power how businesses communicate, automate, and monetize customer interactions.

Responsibilities

Product Strategy & Execution

• Own roadmap across platform, integrations, and AI workflows
• Prioritize based on business impact, scalability, and speed to value

Platform & Productisation

• Design scalable systems that reduce manual onboarding and implementation
• Define what should be self-serve vs high-touch
• Build APIs, workflows, and extensible infrastructure with engineering

Growth & Adoption

• Own key metrics: activation, deployment, retention, conversion
• Improve time-to-value and drive product adoption
• Optimize onboarding, pricing, and bundling

AI Product Quality

• Define quality benchmarks (accuracy, reliability, latency)
• Build evaluation frameworks (test cases, simulations, evals)
• Improve real-world performance through iteration (data, prompts, workflows)

Cross-functional Leadership

• Work across Product, GTM, and Engineering to drive execution
• Translate customer needs into scalable product solutions

Core

• 2–5 years of Product Management experience (B2B SaaS / platform preferred)
• Demonstrable use of AI tools — you use LLMs for writing, research, prototyping, analysis, and coding assistance. You are comfortable to walk us through your AI-augmented workflow in detail.
• Strong understanding of APIs, integrations, and data systems
• Experience driving end-to-end product execution

What We’re Looking For

• Experience building platform or integration-heavy products
• Strong intuition for growth (onboarding, activation, retention)
• Ability to simplify complex workflows into scalable systems
• Comfortable in fast-paced, ambiguous environments - When exploring a problem, you'll spin up a quick test in an AI tool, build a throwaway agent, or hack together a demo

AI Product Thinking

• You understand that AI systems are probabilistic, not deterministic — and you've designed products that account for this (graceful fallbacks, human-in-the-loop, confidence thresholds, edge case handling etc..,)
• Experience with product quality, evals, or iterative improvement loops
• Ability to design for trust, usability, and real-world performance

Bonus

• AI / automation / agent-based product experience
• Exposure to messaging / CRM / CX tools
• Technical background (engineering, data)

Why Join Us

• Build at the intersection of AI, messaging, and revenue orchestration
• Work on a product used by 16,000+ customers globally
• High ownership, fast execution, real impact
• Backed by top-tier investors
• AI-first product DNA 

• Manage and expand the company’s portfolio of cybersecurity products and related services.
• Drive product improvements, operational efficiency, and marketing strategies to grow market share and profitability.
• Conduct market research, analyse trends, and provide insights for business planning and product development.
• Collaborate with operations and service teams to ensure smooth product delivery and high-quality service.
• Support sales efforts by providing competitive pricing, customized solutions, and strategic partner analysis.

Requirements:

• Diploma in IT or equivalent.
• At least 3 years of experience in IT, computer networks, or cybersecurity sales.
• Prior experience working in a distributor environment is an added advantage.
• Strong leadership, teamwork, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills, independent, and self-motivated.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The specialized First Recovery IT Production SupportEngineer is responsible to support application wellness in production,investigate production issue raised, and respond to user with feasibleworkaround.

• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
  Able to work in shift-based environment, support implementations during bank’s green zone.
• Min 5 years’ experience.

We are hiring a Product Sales Manager to drive vendor growth and channel revenue within the IT distribution ecosystem.

This is a quota-carrying sales role with OTE, responsible for managing vendor relationships, driving product growth, and enabling channel success across networking, IT Security and cybersecurity.

Responsibilities

Product / Platform Management

1) Support end-to-end functions for the Managed Solutions platform (Mutual Funds, Hedge Funds, Evergreen Funds), including product onboarding and system operations.

2) Oversee ongoing product performance monitoring and NAV reporting.

3) Maintain BAU repository platform and systems upkeep.

4) Assist in system enhancements and implementation, rollout of new products or platforms.

Reporting, Process Improvement and Team Support

1) Work closely with internal and external stakeholders to ensure timely and accurate completion of monthly/quarterly reporting for Mutual Funds, Hedge Funds and Evergreen Funds.

2) Support and work on regional product initiatives and ad-hoc projects.

3) Manage vendor relationship and payment processing.

4) Develop and maintain strong relationships with internal business units and external asset managers.

Requirements

1) Bachelor Degree in Finance, Economics or a related discipline

2) Self-starter, highly motivated, and results-oriented

3) Minimum 2 years of experience in product management, ideally within Managed Solutions.

4) Team player with the ability to work together with internal and external stakeholders in a collaborative manner

5) Good understanding of banking operations

6) Advanced proficiency in MS Office applications (Excel, Word, Powerpoint) is required


We regret that only shortlisted candidates will be notified.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities :

Process Development and Optimization:

• Collaborate with cross-functional teams to design, develop, and optimize manufacturing processes.
• Identify areas for improvement, cost reduction, and quality enhancement.
• Implement best practices and ensure compliance with safety and quality standards.

Team Leadership and Management:

• Lead a team of manufacturing engineers, technicians, and other staff.
• Assign tasks, set performance goals, and provide mentorship.
• Foster a collaborative and innovative work environment.

Product Innovation and New Product Introduction (NPI):

• Work closely product design teams to introduce new products.
• Evaluate feasibility, scalability, and manufacturability of new designs.
• Drive continuous improvement initiatives across the product life cycle.

Equipment Management

• Evaluate existing equipment and recommend upgrades or replacements
• Coordinate maintenance schedules and ensure optimal equipment performance.

Quality Assurance and Process Control:

• Develop and implement quality control procedures.
• Monitor production metrics, analyze data, and address deviations.
• Ensure compliance with ISO, Six Sigma, or other relevant standards.

Cost Analysis and Budgeting:

• Analyze production costs, material usage, and labour expenses.
• Prepare budgets, track spending, and identify cost-savingopportunities.
• Collaborate with procurement and supply chain teams.

Collaboration withCross-Functional Teams:

• Work closely with production, supply chain, and logistics teams.
• Resolve production bottlenecks, supply issues, and other operational challenges.

Requirements

• Degree in Engineering
• 15 years of manufacturing engineering, with at least 5 years in a managerial role
• Strong knowledge of lean manufacturing principles, process optimization, and quality management
• Proficiency in CAD software, statistical analysis tools, and project management.
• Excellent communication, leadership, and problem-solving skills
• Drive alignment between engineering and other departments.

Job Responsibilities:

• Defining the long-term vision for driver supply, often involving digital solutions and platform enhancements.
• Ensuring enough drivers are available for demand, optimizing routes, and managing fleet/resource allocation.
• Developing programs to improve driver satisfaction, address concerns, and reduce turnover.
• Overseeing daily dispatch, logistics, documentation, and ensuring efficient operations.
• Collaborating with commercial, operations, IT, and leadership teams.
• Managing features, requirements (PRDs), and data-driven insights for driver-related products or platforms.
• Any other ad hoc duties as assigned.

Job Requirments:

• Bachelor's degree in computer science, Software Engineering, or a related field or equivalent work experience OR,
• Master's degree in business administration
• At least 2-4 years of professional experience in product analysis, data analytics, or a related field.
• Strong background in Logistics, Supply Chain, or Product Management.
• Experience with technology (AI, platform tools) is a plus.
• Strategic thinking, data analysis, and strong communication.
• Ability to write complex queries to extract data on driver funnels, churn patterns, and earnings distributions without relying on analysts.
• Proficiency in designing and executing Switchback Testing (randomizing by time and geography) which is the industry standard for marketplace testing.
• Skills in using tools like Tableau, Looker, or Mixpanel to create real-time dashboards for monitoring supply health.
• Strong analytical and debugging skills to address complex technical challenges.
• Ability to assess requirements, evaluate trade-offs, and propose optimal solutions.
• Excellent interpersonal skills to work with cross-functional teams.
• Ability to explain technical concepts clearly to both technical and non-technical stakeholders.
• Quick to learn and adopt emerging technologies, frameworks, and best practices.

Job Summary

The Production Manager is responsible for overseeing daily manufacturing operations with a strong focus on rubber compression molding processes. This role ensures production efficiency, product quality, cost control, and continuous improvement while leveraging deep technical expertise in rubber materials and compression technology.

Key Responsibilities

• Lead and manage end-to-end production operations for rubber compression molding.
• Optimize compression molding parameters (temperature, pressure, curing time) to achieve consistent product quality.
• Troubleshoot process and product issues related to rubber formulation, curing defects, and mold performance.
• Work closely with engineering and R&D teams on new product introduction (NPI) and process development.
• Ensure production targets (output, yield, scrap rate) are met or exceeded.
• Implement and drive continuous improvement initiatives (Lean, Six Sigma, OEE improvement).
• Oversee manpower planning, training, and performance management of production teams.
• Ensure compliance with quality standards, safety regulations, and company policies.
• Collaborate with maintenance team to ensure high machine uptime and preventive maintenance effectiveness.
• Monitor and control production costs, including material usage and labor efficiency.
• Liaise with customers and internal stakeholders on technical and production-related matters.

Technical Requirements

• Strong hands-on experience in rubber compression molding processes.
• In-depth knowledge of rubber materials (NR, EPDM, NBR, Silicone, etc.) and curing characteristics.
• Familiarity with mold design, tooling, and defect analysis (e.g., short shots, flash, porosity, under/over cure).
• Experience in setting and optimizing molding parameters.
• Knowledge of quality tools (FMEA, SPC, Root Cause Analysis, 8D).
• Understanding of ISO/IATF quality systems is an advantage.

We are seeking an experienced Senior Product Manager to lead the strategy, development, and global scaling of a suite of digital and hardware-enabled products within an innovative technology ecosystem.

This role is ideal for a product leader with experience working on internationally deployed products who can translate market insights into scalable, high-impact product strategies. You will bring strong product intuition, customer empathy, and a data-driven mindset, while collaborating cross-functionally to deliver exceptional user experiences.

Key Responsibilities

Product Strategy & Roadmap

• Define and drive product strategy in alignment with overarching business objectives
• Own and manage the product roadmap, prioritising features based on customer needs, market opportunities, and commercial impact
• Conduct market and competitor analysis to uncover opportunities for innovation
• Lead both early-stage (0-1) product development and large-scale (1-N) product expansion initiatives

Product Development & Execution

• Partner closely with engineering, design, and data teams to deliver high-quality product releases
• Translate product vision into clear requirements, user stories, and functional specifications
• Oversee product development cycles using agile methodologies
• Ensure products are scalable, user-friendly, and reliable

Customer & Market Insights

• Engage with customers, partners, and internal stakeholders to understand evolving needs
• Leverage qualitative and quantitative insights to enhance product features and user journeys
• Track product performance through data analytics and key metrics
• Continuously optimise the product experience based on user feedback and usage trends

Global Product Scaling

• Support international product rollouts across diverse markets and customer segments
• Ensure product capabilities meet the demands of global enterprise clients and industrial users
• Collaborate with commercial teams to drive product adoption and customer success
• Continuously enhance product offerings to remain competitive in global markets

Requirements

• Bachelor's or Master's degree in Business, Engineering, Computer Science, or a related discipline
• 8-12 years of product management experience, ideally within SaaS, IoT, wearable technology, fintech, or enterprise platforms
• Experience working with globally distributed products or international brands
• Proven track record of managing the full product lifecycle, from concept to global deployment
• Strong expertise in roadmap development, market analysis, and user-centric design
• Demonstrated ability to collaborate with cross-functional teams across engineering, design, operations, and commercial functions
• Strong analytical and problem-solving capabilities, with a data-driven approach to decision-making
• Excellent communication and stakeholder management skills in multicultural environments
• Comfortable working in a fast-paced, high-growth setting

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

YOUR NEW JOB

You will manage and grow assigned cybersecurity (including Tenable) products in Singapore.
This is a commercially driven role focused on vendor management, channel engagement & hitting revenue targets. You’ll work closely with sales, marketing & operations teams to drive product growth.
This is a Permanent fulltime role with a bonus for hitting sales targets.

WHAT YOU’LL BE DOING

• Manage vendor relationship & meet sales quota and profit targets
• Support Channel Sales & BDMs in positioning products to partners & end users
• Conduct product updates, trainings, promos & partner enablement sessions
• Work with internal teams to ensure pricing, processes & inventory are up to date
• Plan quarterly business reviews & marketing activities with vendors
• Analyse sales performance (QTD/YTD) against targets
• Manage weekly inventory planning to maintain healthy stock levels
• Prepare regular reports for vendors & management

WHAT IS NEEDED FROM YOU

• Minimum 2 years’ experience in cybersecurity, networking, security or unified communications industry
• Experience managing cybersecurity products
• Commercial mindset with ability to hit revenue targets
• Comfortable supporting both hunting & farming activities
• Strong communication & stakeholder management skills

WHAT WILL MAKE YOU STAND OUT

• Experience in distributor environment
• Experience using Tenable
• Experience working in IT distributors (e.g. cybersecurity vendors portfolio)
• Track record hitting product or channel sales targets
• Experience working with channel partners, system integrators or enterprise clients
• Ability to manage both vendor expectations & internal coordination effectively

The Product Manager is a key product-focused role responsible for coordinating the development and commercialization of specific cyber products and solutions in the cyber domain. This role will partner with stakeholders across and outside Visa to develop thoroughly vetted requirements, drive product development, and guide market positioning of Visa's cyber products, ensuring alignment with the company's overall business objectives and customer needs.

Key Responsibilities: 

• Product and solution delivery:  Contribute to the development and delivery of innovative products and capabilities that are future-proof and accessible. 
• Cross-functional collaboration:  Liaise with multiple teams across Visa to launch, commercialize, and scale cyber solutions innovatively and serve as a bridge between business and technology.   
• Requirements management:  Translate customer and regional needs into comprehensive requirements, synthesize those requirements into a common set of platform and service capabilities with detailed user stories, and debate their rationale for roadmap prioritization. 
• Product development:  Oversee product execution through all phases of development through implementation and user adoption, representing customer points of view in planning and technical discussions. 
• Issue management:  Identify potential issues early, determine resolutions, communicate status, and track and resolve issues promptly. 

​This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

About uParcel:
Founded in 2015 as Singapore’s first on-demand delivery company, uParcel prioritizes same-day delivery experiences through AI-driven optimization, clustering, and routing technologies. The company offers last-mile delivery, real-time tracking, API integrations with major e-commerce platforms, and integrated warehousing and inventory fulfillment services.

Role Overview

As a Product Manager – eCommerce Fulfillment & Deliveries, you'll spearhead the strategy and execution of uParcel’s warehouse fulfillment and delivery products. You'll bridge customer needs and operations, leverage platform integrations, and drive seamless, high-efficiency fulfillment and delivery solutions tailored to e-commerce clients.

Key Responsibilities

1. Product Strategy & Roadmapping

Define and maintain product roadmap for warehouse fulfillment and last-mile delivery services, including same-day, scheduled, and express options.

Lead discovery on real-time tracking, API features, and platform integrations, such as Shopify, Shopee, Lazada, TikTok Shop, and WooCommerce

2. Customer-Centric Product Design

Work with e-commerce merchants to understand pain points—from order management and inventory to delivery scheduling—and translate insights into feature enhancements.

Define and refine APIs that enable seamless order flow from merchants’ stores into uParcel’s IMS (Inventory Management System)

3. Cross-functional Collaboration

Collaborate with engineering on delivery algorithms, routing optimization (real-time pickup and clustering), and tracking interfaces

Partner with operations and warehouse teams to evolve storage, packing, and fulfillment, including cold-chain and temperature-controlled workflows

4. Data-Driven Performance Monitoring

Define success metrics: fulfillment speed, delivery reliability, tracking accuracy, integration uptime, and customer satisfaction.

Analyze performance and iterate to improve operational efficiency, reduce fulfillment time, or scale capacity.

5. Market & Competitive Insights

Stay current on logistics and e-commerce trends in Singapore and APAC, particularly same-day delivery innovations and emerging platform integrations.