About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
About the role
The Product & Data Analyst – Operational is responsible for delivering actionable insights and operational analytics to support product execution, portfolio monitoring, and process efficiency across investment products. This role bridges data, product, and operations, enabling informed decision-making for operational performance reviews, issue resolution, product development support, and process improvement initiatives.
About the team
Partnership & Individual Lender (PI) objective is to enable access to impact investment instruments for everyone and become a source of funds with the most effective cost of fund PI consists of 10+ people from sales/business, operations, product, and tech team -- dedicated stream team to create products that fit with our partner's needs.
Job Description
- Serve as a data and product analytics specialist supporting operational processes across investment products.
- Monitor and analyze operational performance metrics including transaction hygiene, repayment flow, and portfolio health.
- Generate insights from operational data to identify issues, improve processes, and support data-driven decision making.
- Support product development and feature implementation by providing data analysis, tracking performance, and validating operational impact.
- Develop and maintain operational dashboards, reports, and monitoring tools to ensure data visibility and transparency for stakeholders.
- Collaborate with Product, Engineering, Risk, and Finance teams to support operational initiatives, troubleshooting, and process scalability.
- Assist in manual data handling, reporting, and reconciliation where system automation is not yet available.
- Min experience to handling data analytic 3-4 years
- Strong SQL and advanced Excel/Google Sheets
- Experience with (Looker, superset)
- Solid understanding of growth, funnel, and cohort analysis
- Strong business acumen and communication skills
- Experience in fintech, microfinance, or mass-market analytics is a plus
- Experienced in creating and presenting analytical reports to internal stakeholders, including mid- to senior-level management.
- Able to lead strategic discussions and contribute data-driven inputs to product development and community initiatives.
- Experience join Data Analytic bootcamp is a plus.
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
