Total 151 technical support job vacancies in Business Management / Project / Planning category in The Philippines

Join Our Team at Appvantage in Singapore!

We are dedicated to leading the future of enterprises with transformative digital solutions that not only redefine application design but also revolutionize e-commerce and enhance user and customer experiences.

Job Description

As we continue to drive innovation and strengthen our operations, we are seeking a dynamic Project Support Executive to join our team in Singapore. In this role, you'll be supporting live digital products deployed across markets in Asia Pacific and Latin America for a globally recognized premium automotive brand — so your work has real, visible impact from day one.

You'll sit at the intersection of client support, quality assurance, and digital operations, working alongside a cross-functional team of developers, designers, product owners, business analysts, and scrum masters to keep mission-critical systems running smoothly and continuously improving. The ideal candidate has a solid understanding of digital products and applications, strong collaborative skills, and a genuine passion for customer satisfaction. You will also be expected to contribute beyond your defined scope as business needs evolve — bringing flexibility and a problem-solving mindset to the team.

Here's a glimpse of your responsibilities:

1. Stakeholder Management

• Foster and maintain strong, professional relationships with clients, vendors, and partners.
• Support seamless communication and collaboration across stakeholders.
• Ensure that all project implementations are aligned with company quality standards and client expectations.

2. Operation Support

• Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
• Monitor support tickets and maintain a high standard of customer service and satisfaction.
• Investigate and triage production incidents reported by markets, working closely with the development team to drive timely resolution and root cause analysis.
• Coordinate and arrange product deployments in collaboration with the development team, ensuring releases are communicated and executed smoothly across markets.
• Design and refine support processes to improve efficiency and response times.
• Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
• Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
• Create and maintain clear, user-friendly support / training documentation (e.g., FAQs, troubleshooting guides, knowledge base).
• Stay informed of best practices in digital product support, customer service, and user experience.

3. Quality Assurance

• Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
• Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
• Verify backlog items and confirm that development meets business and customer expectations.
• Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
• Provide clear feedback to the development team on usability, bugs, and potential improvements.
• Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
• Communicate QA progress and results to stakeholders in a timely and structured manner.

4. Versatile Contributor

• Embrace a growth mindset and contribute beyond your immediate role as organisational needs evolve.
• Support cross-functional initiatives, ad-hoc assignments, and projects that may span different areas of the business.
• Adapt readily to shifting priorities, new processes, or expanding responsibilities as the business grows.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 2-3 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential. Able to communicate issues clearly to stakeholders, and comfortable liaising with regional client teams.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude. Organised, meticulous, and always approaches tasks with a positive and proactive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.
• AI & Productivity Tools: A genuine curiosity and willingness to explore AI tools (e.g. ChatGPT, Claude, Copilot) to improve personal and team efficiency. Prior experience using AI in a work context is a plus.

Join us at Appvantage, where every day brings meaningful challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Business supports for Treasures and Treasures International

Regional Treasures

• Managing regional Control tower including collecting data from market stakeholders (monthly)

• Prepare Regional Treasures quarterly newsletter update (Treasures monthly report)

• Support and represent Regional Treasures for Pweb discussion (incl. migration to 3.0 components)

• Support in preparation of data for 2027 budget review and consolidation of market inputs for 2027 strategic priorities

• 2027: (1) Building of Regional Control Tower for 2027 including T&B files, (2) PMA Exercise

Treasures MtJ and Scorecard

• Consolidate PMAs for Treasures MtJ (mid-year, year-end, ad-hoc reviews if applicable)

• Prepare and populate scorecard for mid-year and year-end submission

Treasures International

• Treasures International monthly newsletter update (TRI email circular update)

• Support to prepare RM One Bank Recognition results (quarterly, mid-year, full year)

Admin

• Set up weekly/monthly cadence (including booking of meeting rooms)

• Weekly Department Meetings

• Twice a week Treasures Internal Catchup

• TRI MVP 2.0 Bi-weekly

• Quarterly Treasures Forum

• Monthly Treasures Performance

• Bi-weekly Project SPEED Taskforce

• Ad-hoc meetings

Raise manual payment requests

• Regional Treasures support for acquisition

• Treasures International team award

EDMs/Decks

• Prepare EDM for RM One Bank Recognition program

• Prepare EDM for Best Treasures Award

• Providing support to prepare committee/senior manager forum discussion material (both Regional Treasures and TRI)

Department admin

• Seating and lockers

• Staff appreciation (Jul-Aug)

• CNY procurement (Q3-Q4)

BCP

• Attend BCM conference

• Submission of all BCP related documents

• Staff recall exercise

• Submission of attestation

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Process daily invoicing, customer payments, and move-out transactions (including electronic funds transfers) accurately and on time

• Manage collections for overdue accounts through professional and effective follow-ups

• Support rental increase exercises, including tenant verification, issuing notices, and addressing customer queries

• Prepare monthly reconciliation, costing, insurance, and other management reports

• Maintain accurate customer records and ensure data integrity across systems

• Coordinate promotional and system updates with Marketing, Commercial, and site teams

• Handle non-sales enquiries remotely via phone, WhatsApp, and email

Requirements

• Minimum Secondary education or equivalent working experience

• Experience in business support, administration, sales support, reporting, or customer service

• Strong numerical skills with close attention to detail and accuracy

• Ability to manage multiple tasks and meet reporting deadlines

• Good written and verbal communication skills

• Proficient in Microsoft Office; CRM or property management system experience is an advantage

• Honest, reliable, and comfortable working in a team environment

Working Hours

• Monday to Friday: 9:00am – 6:00pm

• Alternate Saturdays: 9:00am – 1:00pm

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary

We seek a Junior Project Manager / Technical PMO with Banking or Financial Services experience to support AI and data-driven transformation projects. Collaborate with engineering, business, and senior program managers to ensure effective project planning, execution, governance, and reporting.

Responsibilities

• Manage end-to-end project lifecycle activities including initiation, planning, execution, monitoring, and closure to deliver technology projects on time and within scope
• Coordinate with AI/ML engineers, data teams, and business stakeholders to align project objectives and technical requirements
• Track and control project plans, timelines, risks, issues, and dependencies to mitigate delays and ensure smooth delivery
• Prepare and present status reports, dashboards, and executive presentations to communicate project progress and risks clearly
• Enforce PMO governance, compliance, and audit standards aligned with banking regulations to maintain project integrity
• Facilitate Agile ceremonies such as stand-ups, sprint planning, and retrospectives to support iterative delivery and team collaboration
• Manage stakeholder communications across business and technology teams to ensure alignment and timely issue resolution
• Support vendor coordination and delivery tracking to maintain quality and schedule adherence
• Assist in budget tracking, resource planning, and forecasting to optimize project financials and staffing
• Document requirements, scope changes, and change management processes to maintain project transparency and control

Required competencies and certifications

• Prior experience in Banking or Financial Services domain with exposure to digital banking, payments, risk, compliance, AML, data, reporting, or regulatory projects
• 3–6 years of experience in Project Management, PMO, or delivery coordination roles
• Strong communication and stakeholder management skills demonstrated through effective cross-team collaboration
• Ability to work efficiently in a fast-paced, cross-functional environment managing multiple priorities
• Strong analytical and problem-solving skills applied to identify and resolve project challenges
• Detail-oriented with proven documentation capabilities to maintain accurate project records
• Understanding of SDLC, Agile, and Scrum methodologies applied to technology project delivery
• Familiarity with banking systems, regulatory environments, or financial products relevant to project context

Preferred competencies and qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Finance, or related field
• Certifications such as PMP, PRINCE2, CSM, or Scrum Master to validate project management expertise
• AI or Data certifications to support AI and data-driven transformation initiatives
• Experience working on AI use cases including chatbots, NLP, fraud detection, risk analytics, or recommendation systems
• Exposure to regulatory projects involving MAS guidelines or compliance frameworks
• Experience managing multi-vendor or large-scale banking technology environments
• Familiarity with data platforms (data lakes, analytics pipelines), APIs, microservices, or cloud platforms (AWS, Azure, GCP)
• Proficiency with project management tools such as Jira, Confluence, MS Project, Excel, and PowerPoint

Job Responsibilities:

1. Planning and monitoring of work input given by Customer or FTM through Line Maintenance Tracking Chart (LMTC) or LM Matrix.

2. Monitoring and maintaining of Daily Work Schedule (DWS) and Workplan (WP) for all planned tasks including Work Orders (WO) and Work Instructions (WI).

3. Facilitation of daily tasks assignment at Line Maintenance Division through Production Input Meeting (PIM).

4. Coordinate with various operation sections at Line Maintenance Division for tasks acceptance and execution.

5. Monitoring and updating of various production reports (ADSI report; Report J) including Preservation reporting.

6. Ensure timely updating of all reports to accountable stakeholders.

7. Any other roles and duties as assigned to him/her.

Job Requirements:

1.       Minimum Nitec in Aerospace Engineering or Equivalent

2.       Good communication in written and spoken in English.

3.       Able to work in dynamic and fast-moving environment.

4.       Highly organized and computer literate.

5.       SAP experienced preferred.

6.       Able to work 12 hours rotating shifts, including weekends and public holidays.

• Perform deep-dive statistical analysis and build machine learning models for tasks like classification, regression, clustering, and recommendation.
• Design, develop, and maintain scalable and efficient data pipelines to automate data collection, cleaning, and feature generation.
• Collaborate with business stakeholders or cross functional team to define problems, identify key metrics, and present data-driven recommendations.
• Develop and implement A/B testing frameworks to validate hypotheses and measure model impact.
• Work with AI Engineers to prepare models for production, providing clean code and well-engineered features.
• Implement governance, quality checks, and compliance standards (PDPA).

• Provide insights to business units through advanced analytics and visualization.
  

  Requirements:

• Diploma or Degree in Information Technology, Computer Science, or related field.

• 2–5 years of IT support experience, preferably in project‑based environments (EPC, construction, shipyard, infrastructure, oil & gas).

• Experience liaising with both end users and corporate IT teams.

• Strong knowledge of IT support, hardware, software, and basic networking.

• Experience supporting project offices or site environments.

• Understanding of IT compliance, security, and corporate IT governance.

• Advanced skills in Microsoft Excel (pivot tables, dashboards, analytics).

• Familiarity with IT service ticketing systems (ServiceNow, Freshservice, Jira, etc.).

• Knowledge of IT best practices.

• Strong problem‑solving and analytical skills

• Good communication and stakeholder management

• Ability to work independently in fast‑paced environments, well-organised with strong tracking and follow‑up discipline
  
  Location(s):
  
  Seatrium (SG) Pte. Ltd.
  Tuas Boulevard Yard
  80 Tuas South Boulevard, Singapore 637051
  (Islandwide transport provided)
  
  Working Hours:
  Monday – Thursday: 8:00am – 5.15pm
  Friday: 8:00am – 4.30pm
  
  Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.
  
  We regret that only shortlisted candidates will be notified.
  
  Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Your new company  

Be a part of a global financial institution, working on socially impactful projects.

Your new role

• Support the day-to-day management of the operations, including front-to-end processing and tracking of donations and grants disbursement.
• Support Client Advisors with the documentation and execution paperwork related to the donor-advised fund offering, such as account onboarding and screening of grant recipients.
• Manage the board and Donor Advised Fund Committee, including preparation for board meetings, drafting of meeting minutes, ad-hoc resolutions and other board engagements.
• Ensure the statutory reporting obligations are met, in coordination with external service providers such as the corporate secretarial, accounting and audit firms.
• Deliver internal reporting including risk controls, management updates and relevant dashboards
• Any other related tasks as may be required or assigned by the supervisor.

What you need

• A strong project manager with good communication skills and a very high attention to detail.
• Proactive and well-organized self-starter who can manage multiple projects concurrently.
• Good interpersonal and analytical skills.
• A good team player with able to work independently.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Excellent written and spoken English. Other languages, in particular Mandarin, are an asset but not a pre-requisite.

What you'll get in return  
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates. 

What you need to do now  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 96110531 or email denise.lee@hays.com.sg for a confidential discussion.  

Referrals are welcome. 

EA Reg Number: R21103035 

EA License Number: 07C3924 | Company Registration No:200609504D 

About audax 

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank. 

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives. 

Website - https://www.audax.io  

What You'll Do:

1) EA Support for C-Suites’ Mailbox and Calendar management

• Actively manage steering team’s (C-Suites) mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses.
• Work closely with internal/external stakeholders and ensure that all meetings/appointment details are updated in the service recipient’s calendar, accurately and timely
• Prepare and coordinate meetings including booking meeting facilities, meet-and-greet visitors
• Liaise and cooperate with other support function/EAs to facilitate the internal arrangement/assignments if any.
• Other ad hoc projects

2) Travel & Expenses management

• Ensure travel-related documents including visa, immigration requirements are prepared ahead
• Review, validate and submit expenses as per Group’s Travel & Expenses and related guidelines, and proactively guide service recipients or requester as per budget plans and Bank’s guidelines

Who You Are:

• Degree in Business Administration or related field.
• Fresh graduates with the right aptitude can be considered.
• 2–5 years of relevant experience in administration and/or executive support
• Proficient in Microsoft Office applications
• Good organisational and time management skills
• Strong communication and interpersonal skills
• Able to work independently and maintain confidentiality
• Detail-oriented and able to multitask effectively

Preferred Qualities

• Positive attitude and willingness to learn
• Strong sense of responsibility and follow-through
• Comfortable working in a fast-paced environment

Why Join Us?

• Be Part of a Bold Vision – At audax, we’re not just building software – we’re transforming how financial institutions and businesses manage risk, compliance, and growth. Join a team that’s fearless in challenging the status quo.
• Flexible, People-First Workplace – We value the importance of Family, Team, Self. In that order.
• Competitive Rewards and Startup Perks – We offer competitive salaries and meaningful benefits that look after your well-being.

Privacy Notice:

Please note: by submitting your application, you acknowledge that you have read and understood audax’s Privacy Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by audax for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing dpo@audax.io.

Note: This role is not open to recruitment agencies. Thank you.

Are you passionate about marketing and eager to grow in a fast-paced environment?

Royal Organisation partners with top multinational brands to run impactful marketing campaigns, and we’re looking for energetic individuals to join our team.

What You’ll Gain:

• Growth-oriented culture

• Leadership opportunities

• Global exposure

• Vibrant and supportive team

What We’re Looking For:

• Passion to learn and grow

• Positive attitude towards challenges

• Strong people and communication skills

Your Role:

• Engage consumers through face-to-face marketing campaigns

• Mentor and support new team members

• Participate in structured training and development programs

Ready to grow your career with us? Apply now.

Only shortlisted candidates will be contacted.

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Prepare tenders, quotations, and cost estimates for transportation and logistics services to support competitive bidding
• Analyze client requirements and perform cost calculations to ensure profitable pricing
• Manage contract variations (e.g., changes in delivery scope, routes, or volume), billing adjustments, and final account reconciliation
• Monitor operational costs and budgets to ensure services are delivered within agreed financial targets
• Liaise with clients on service performance, delivery schedules, additional requirements, and contract-related matters
• Follow up with existing clients to identify opportunities for contract renewal, service expansion, and new business
• Coordinate with internal teams to ensure smooth execution of logistics services
• Support business development initiatives by maintaining strong client relationships and contributing to revenue growth

Preferred Competencies and Qualifications

• Diploma or Degree in Quantity Surveying, Engineering, or related field
• At least 2 years of experience.
• Ability to manage multiple projects and meet deadlines efficiently

We are seeking an organized and detail-oriented Business Support Executive to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.

Key Responsibilities:

1. Client/Employee on-boarding and documentation.

2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors

3. Client/Employee engagement ie; responding to inquiries and concerns.

4. Support the management of grievance and disciplinary processes.

5. Assist in managing the annual performance appraisal process.

6. Validate attendance and leave reports for accurate payroll processing.

7. Work pass administration and processing when required.

8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.

9. Management of training and government claims:

10. Payroll Support:

• Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
• Ensuring compliance with statutory regulations and resolve any discrepancies.
• Reconciling payroll accounts and prepare necessary reports.

Qualifications and Skills:

1. Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
2. 1-2 years of HR operations (including payroll) within a high volume headcount. Experience in handling outsourced manpower, contract staffing is advantageous.
3. Possesses strong knowledge of Singapore employment laws and regulations.
4. Able to work in a lean environment.
5. Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
6. Ability to prioritize tasks and meet deadlines.
7. Problem-solving and conflict resolution skills.
8. Able to speak Mandarin in order to communicate with stakeholders in China

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.