Total 645 support analyst job vacancies in Business Management / Project / Planning category in The Philippines

Key responsibilities include:

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process.
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

Benoi Sector

Mon – Fri, 8am – 5:10pm

Up to $5000 + VB (depending on performance)

Responsibilities

• Business Reporting
• Prepare, analyse, and present monthly / weekly operational reports.

• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF) meetings
• Support management with ad hoc analysis as required
• Establish and maintain a data management framework, including:
• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls
• Project & Program Management
• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Requirements

• Degree in Business or related field
• Advanced proficiency in Excel / data analysis tools

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

✔️ Basic Salary up to $5000

✔️ Mon to Fri: 8.00am - 5.10pm

✔️ Location : Pioneer (Company provided at multiple locations.)

✔️Permanent Role + AWS + VB + 14 AL

Job Responsibilities:

• Analyze business data to provide actionable insights.
• Ensure accurate reporting through a robust data management framework.
• Collaborate with teams to improve business processes and efficiency.
• Manage projects from initiation to completion, coordinating with teams and partners.
• Lead UAT to validate new processes.
• Present analysis and project outcomes to management.

Job Requirements:

• Degree qualification or 2 - 3 years of equivalent practical experience.
• Proficient in MS Power BI.
• Good Presentation Skills.
• Knowledge in Microsoft Dynamics AX will be an advantage.

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

Job Description:

We are seeking a dynamic and adaptable Project Manager to handle system operations, software coordination, project execution, and business support activities.

The role includes managing ERP / CRM systems (PHP-based), website updates, client coordination, office operations, and project execution support across software, hardware, and site activities.

The candidate should also be willing to learn mechanical rotating equipment and water treatment systems for better understanding of plant operations.

Key Responsibilities:

• Manage overall project coordination from planning to execution
• Handle ERP / CRM systems (PHP-based internal software)
• Coordinate system integration between software, hardware, and operations
• Maintain and update company website (WordPress knowledge is mandatory)
• Handle SEO, Google Business Profile, and online business activities
• Support sales, purchase, and equipment tracking systems
• Manage client communication and overseas client coordination
• Arrange and schedule office meetings, internal discussions, and client meetings
• Prepare and present client presentations and project updates
• Support documentation, ISO records, SOPs, and reporting tasks
• Assist in site coordination including installation, testing, and commissioning support
• Monitor project progress and ensure smooth execution
• Coordinate between technical, software, office, and site teams

Learning & Development:

• Willing to learn mechanical rotating equipment basics
• Gain understanding of water and wastewater treatment systems
• Develop knowledge in plant operations and industrial systems

Requirements:

• Experience in project coordination / management / operations support
• Strong knowledge of PHP-based CRM / ERP systems (or similar platforms)
• Good understanding of WordPress website management (mandatory)
• Knowledge of SEO and Google Business Profile management
• Experience in office coordination and client handling
• Exposure to system integration (software + hardware)
• Strong communication and organizational skills
• Ability to handle multiple tasks and project coordination activities

Preferred Experience:

• ERP / CRM system handling or administration
• Website management (WordPress)
• Client coordination and business support roles
• Exposure to engineering or industrial project environment

Key Skills:

• Project Management & Coordination
• PHP / ERP / CRM Systems
• WordPress Website Management
• SEO & Digital Business Activities
• Client Communication & Presentation
• Office Meeting Coordination
• Equipment Tracking & Reporting
• Sales & Purchase Support
• System Integration Support
• Learning mindset for technical systems

• Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements.
• Assisting analysing current and future‑state business and operational processes.
• Document functional and non‑functional requirements using approved templates and standards.
• Maintain requirement artefacts and support traceability across the project lifecycle.
• Assisting assessing the impact of change requests on scope, timelines, and delivery.
• Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.

Requirements:

• 2–5 years of experience in business analysis, project support, related roles.
• Experience in business analysis concepts, SDLC, and/or Agile delivery methodologies.
• Exposure to finance, banking domain is required
• Strong attention to detail with the ability to document requirements and track activities accurately.
• Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
• Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.
• Strong organizational and time management skills, with the ability to manage multiple tasks concurrently.
• Good communication and interpersonal skills, with a willingness to learn and collaborate across teams.
• Proactive, adaptable, and comfortable working in fast paced and evolving environments.

As a Business and Solution Analysts within the CCS department, you will be primarily responsible for leading the design and improvement of the Cash Management digital platform, as well as supporting and maintaining it, and providing strategic solutions for new features while adapting to Agile and Scrum methodologies.

Main Responsibilities:

• You’ll be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• In addition to business analysis, you will be responsible for solution design, configuration and rule implementation in GPP (Third party product)
• Provide detailed estimates for work break down structure (WBS) to facilitate project planning and execution
• Supporting test automation for the design/execution/maintenance of the automated test suites
• Drive the creation of requirement, setting up acceptance criteria’s with test data for automation and ensure thorough grooming of requirements for developers.
• Validation of development/automation results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidence of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Qualifications and Profile

• Minimum 7 years of relevant business analyst and subject matter expertise with banking IT systems (payment systems and core banking applications), with hands-on experience in Global PayPlus (GPP) payment engine (version 4.6.24 and above)
• Experience as a Business and Solution Analyst, preferably in cash management, with expertise in financial standards and detailed knowledge of payment file formats ISO 20022 and SWIFT. Experience with payment field/value mapping and validations.
• Preferably with knowledge on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders.
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application flow and architecture, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem solving and troubleshooting skills.
• Effective communication and teamwork skills.
• Financial industry experience is a plus

Other Professional Skills and Mindset

• Excellent communication and presentation skills with the ability to communicate core concepts to IT Management, executives and developers
• Comprehensive understanding of and experience working in Agile team
• Very good organization skill with attention to details, Team player mindset
• Understanding and respect of cultural diversity.

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No.  R22108558

This plays a role in the end-to-end process of user requirements solicitation &documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business.

Responsibilities

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements

Requirements:

• 2 years’ experience as Business Analyst with user acceptance testing work experience, preferably in insurance application or domain
• Business Analysis skill in delivering business requirement process
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains.

Interested applicants may send in their detailed resumes, with subject title: 105-Business Analyst in MS Word format

We regret that only shortlisted candidates will be notified.

Formilleza Jacqueline Rey (Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

Overview

As part of the Business Excellence's Centre of Excellence in Business Analysts, the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimisation, focusing on the analysis and design of automated workflow, business processes re-engineering within Operational division. This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company's objectives. It also entails providing business support on system-related work activities to all stakeholders. The person plays a role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers' needs.

Key responsibilities include: 

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements. 
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders. 
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document. 
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements. 
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation. 
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Degree in Information Technology or Business Information Systems 
• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process. 
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology 
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains. 
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills.
• Demonstrate strong interpersonal and consultative skills. 
• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.

URGENT

Business Executive

- Flexible hours

- Commitment of 3 days a week

– $12/hr (Office)

Responsibilities:

• Maintain and provide secretarial support for the Consultants’ daily schedule, including forward planning of their workload and diary management

• Assist in HR related matters

• Perform any other ad-hoc tasks assigned

• You will also be assisting with projects

Requirements:

• Minimum Local Diploma

• Undergrads are welcomed

• No experience needed (Training will be provided)

• Able to work in fast-paced environment

• Comfortable with multi-tasking

• Be a team player

• Possess good communication skills

• Maintains confidentiality and possess sense of urgency

• Highly organised, detail-oriented and responsible

• Proficient in MS Office

Opportunities of career progression to explore other roles.

We regret that only shortlisted candidate will be notified.

Job Summary:
Support core banking system enhancement projects by gathering user requirements, analysing business processes, supporting testing activities, and coordinating with stakeholders across multiple regions. Ensure alignment between business needs, system design, and implementation.

Key Responsibilities:

• Gather and standardise user requirements across international locations
• Ensure requirements align with banking standards and regulatory needs
• Document current (as-is) processes and design improved (to-be) processes
• Review functional specification documents (FSDs) and provide feedback
• Support UAT planning, test case creation, execution, and defect tracking
• Manage and monitor JIRA tickets for issues, defects, and enhancements
• Coordinate defect triage and follow up with IT and business teams
• Assist in change request documentation and approval processes
• Support post-production rollout and issue resolution
• Act as liaison between business users and IT teams

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Key Responsibilities:

• Support the overall strategy and execution of the Strategy, Planning & Insights function within the supply management organization.
• Drive strategic spend data capture across the APAC region to optimize revenue generation and operational efficiency.
• Analyze complex datasets from multiple sources to inform strategic planning and decision-making.
• Deliver actionable market and spend insights to Category Management, Field Operations, and other key stakeholders.
• Manage a diverse portfolio of reporting and analytics initiatives, collaborating with global teams to ensure alignment and delivery.
• Develop and maintain high-impact reports, dashboards, presentations, and project documentation.
• Contribute to monthly business reviews by preparing KPI reports, offering insights, and consulting with stakeholders.
• Support revenue tracking, validation, and invoicing processes to ensure accuracy and transparency.
• Collaborate cross-functionally to understand business needs and support the development of data-driven strategies.
• Lead assigned projects, including end-to-end management of reporting and analytics deliverables.
• Stay current with industry trends, tools, and best practices through continuous learning and training.

Qualifications:

• Bachelor’s degree in Analytics, Business Engineering, Economics, Finance, Statistics, or a related field.
• Minimum of 2 years’ experience in Reporting & Analytics, Business Intelligence, Business Strategy, Procurement, or Finance.
• Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Excellent stakeholder management skills, with experience working with both internal teams and external partners.
• Excellent project management capabilities, including stakeholder influence, planning, and accountability.
• Ability to translate complex data into clear, actionable insights for various organizational levels.
• Highly analytical, detail-oriented, and organized.
• Excellent interpersonal and networking skills.
• Excellent problem-solving and change management abilities.
• Self-motivated and capable of working independently while managing multiple priorities.
• Exceptional written and verbal communication skills.
• Experience in a global, matrixed corporate environment is a plus.
• Familiarity with reporting tools (e.g., Tableau, Power BI), CRM systems (e.g., Salesforce), procurement platforms (e.g., BirchStreet, Coupa), or SQL is a plus

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Exciting Career Opportunity!