Total 673 support analyst job vacancies in Business Management / Project / Planning category in The Philippines

About the role

We are seeking an experienced IT Business Analyst to join our Retail Wealth Management technology team. The successful candidate will act as a bridge between business stakeholders and technology teams, ensuring that system solutions align with business objectives and regulatory requirements. This role involves gathering and analyzing requirements, designing solutions, and supporting implementation for wealth management products and services, including investment, insurance, and advisory platforms.

Roles and Responsibilities

1. Business Analysis & Requirements Gathering

• Collaborate with business stakeholders to understand objectives, processes, and pain points.

• Elicit, document, and validate functional and non-functional requirements for wealth management systems.

• Translate business needs into clear and concise user stories or functional specifications.

2. Solution Design & Delivery

• Work closely with architects and developers to design solutions that meet business and technical requirements.

• Ensure compliance with regulatory standards (MAS guidelines, KYC/AML requirements).

• Support system integration, data migration, and interface design between wealth platforms and core banking systems.

3. Project Management Support

• Assist in project planning, scope definition, and timeline estimation.

• Coordinate with cross-functional teams (business, operations, technology, vendors) to ensure timely delivery.

• Track and report progress, risks, and issues to stakeholders.

4. Testing & Quality Assurance

• Develop test scenarios and support User Acceptance Testing (UAT).

• Validate that delivered solutions meet business requirements and quality standards.

5. Continuous Improvement

Identify opportunities to enhance system capabilities and improve operational efficiency, and be a key differentiator to help Bank achieve business objectives

Stay updated on industry trends, regulatory changes, and emerging technologies in wealth management.

Minimum Qualifications

Experience:

• Minimum 8 years of experience as a Business Analyst in banking or financial services.

• Strong knowledge of Retail Wealth Management products (mutual funds, structured products, equities, insurance, advisory services).

Familiarity with core banking systems, wealth platforms, and integration technologies.

Skills:

• Excellent analytical, problem-solving, and documentation skills.

• Proficient in requirements gathering techniques, process mapping, and use case development.

Strong communication and stakeholder management skills.

Preferred:

• Experience with Agile/Scrum methodologies.

• Knowledge of MAS regulatory requirements and compliance frameworks.

• Exposure to API integration and digital wealth platforms.

• To better facilitate collaboration and discussion, please note that this is a role that requires 100% Work-in-Office.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Business Analyst. You will work in Singapore Government Agencies

Internal Code: A26046

This is a fixed term contract. The engagement is from 2 April 2026 to 18 June 2028.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage
• Strong communication skills and keen to explore and learn;
• Minimally 5 years of Product management experience using agile methodology
• Minimally 5 years in developing and maintaining mobile application and systems with Rest APIs and microservices.  

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a ServiceNow Platform Business Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE
1-year renewable contract

ROLES AND RESPONSIBILITIES
As a Business Analyst, you will be responsible for analyzing the organization and designing its processes and systems. This includes assessing the business model and its integration with technology, evaluating the current state, identifying customer requirements, and defining the future state and/or business solution. You will research, gather, and synthesize information to support these activities. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, and be responsible for team decisions. Engaging with multiple teams and contributing to key decisions will be essential, as will providing solutions to problems for your immediate team and across various teams. Advanced proficiency in ServiceNow Platform is required. Advanced proficiency in Business Process Analysis Tools, Business Process Design, Requirements Analysis, and Business Model Strategy is suggested. Facilitate workshops to gather requirements and ensure alignment among stakeholders. Develop detailed documentation to support process improvements and technology integration. Utilize data analysis techniques to identify trends and inform decision-making. Collaborate with cross-functional teams to implement business solutions effectively. Continuously seek opportunities for process optimization and innovation.

• Requirements Gathering & Analysis: Collaborate with stakeholders to define business needs and translate them into detailed functional specifications, user stories, and acceptance criteria.
• Process Mapping & Design: Analyze existing business workflows and re-engineer them for optimization on the ServiceNow platform, ensuring adherence to best practices.
• Solution Definition: Work with architects and developers to design effective, scalable solutions, bridging the gap between requirements and technical implementation.
• Documentation & Training: Maintain process documentation, user stories, and support materials; conduct user training and workshops to drive platform adoption.
• Platform Support & Enhancement: Identify opportunities to improve existing ServiceNow functionality and manage enhancement requests (BAU).

REQUIREMENTS

• Experience: Typically 4+ years as a BA, with at least 2 years in ServiceNow-specific projects.
• Domain Knowledge: Expertise in ITIL framework and ServiceNow modules (ITSM, HRSD, CSM).
• Certifications: ITIL Certification, ServiceNow Certified System Administrator (CSA), or Business Analyst certifications.
• Skills: Strong communication, workshop facilitation, and proficiency in Agile methodologies

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to keerthana@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

COMPANY OVERVIEW

A well‑established technology services company delivering IT solutions, infrastructure support, and outsourced operational services. It works with clients across various sectors to enhance efficiency and strengthen digital capabilities.
This is a 12-month agency contract role (possibility of renewal).

JOB RESPONSIBILITIES

·        Maintain accurate system procedures and project documentation

·        Assist with project planning, schedules, and delivery tracking

·        Monitor progress, flag risks, and support mitigation actions

·        Prepare project status updates for management and stakeholders

·        Support and coordinate project meetings and communications

·        Partner with PMO on system upgrades and technology refresh initiatives

·        Complete assigned project tasks within agreed timelines

·        Support stability and operations of in‑scope systems

·        Coordinate and support end‑to‑end testing with test teams

·        Ensure system configurations meet regulatory and compliance requirements

·        Track vulnerabilities and ensure timely remediation

·        Collaborate with internal teams and external vendors

·        Provide timely updates and escalations to project leadership

·        Engage with business users for testing support and issue resolution

JOB REQUIREMENTS

·        Degree or diploma in IT or related field

·        Atleast 4 years’ experience in IT within banking or financial services

·        At least 4 years’ experience supporting project delivery

·       Good experience in testing or supporting project in testing phase

·        Familiarity with MAS Technology Risk and Cyber Hygiene standards

·        Basic knowledge of system infrastructure (OS and middleware)

·        PMP or project certification is good to have

·        Strong vendor coordination and stakeholder management skills

Interested candidates who wish to apply for the above positions, please click "Apply now".

We regret that only shortlisted candidates will be notified.

Working Location: Singapore

Bhadoria Shilpalekha Vikas (R1876178)

JAC Recruitment Pte. Ltd. (90C3026)

TheChange Catalyst will drive organisational transformation across the Ministry ofEducation by embedding change management capabilities through digitalinnovation approaches. This role supports the Ministry's digital transformationby enabling divisions to transition from traditional project-based to agile,outcome-driven operating models through experiential learning and capabilitybuilding.

KeyResponsibilities

1. Designand Develop Change Management Programme

·      Conduct comprehensive change readinessassessments and develop tailored transformation roadmaps for assigned divisions.

·      Design change interventions and experientiallearning approaches that embed new ways of working.

·      Create cultural transformation programmes andmindset development interventions that build adaptive capacity.

·      Develop bootcamps, development programmes, andpeer learning frameworks for network building.

·      Design structured networking and mentorshipprogrammes to enable cross-divisional collaboration.

·      Contribute change management expertise tostrategy development and programme design.

2. Deliverand Implement Change in Organisation

·       Facilitateleadership engagement sessions to secure commitment and alignment acrossdivisions.

·       Implementchange interventions using hands-on experimentation and structured changeprocesses.

·       Delivercultural transformation programmes through hackathons, prototyping sessions,and innovation activities.

·       Executebootcamps and development programmes to support network growth and capabilitybuilding.

·       Coordinatecross-divisional networking events and mentorship programmes.

·       Providechange management consultation and guidance to digital innovation initiativesand platform transitions.

3. Monitorand Iterate

·       Establishand maintain divisional change networks and communities of practice.

·       Provideongoing mentorship and coaching to divisional champions and change advocates.

·       Collaboratewith corporate functions to identify transformation enablers and addresssystemic barriers.

·       Monitortransformation progress and assess intervention effectiveness across assigneddivisions.

·       Reporton change management outcomes and provide strategic recommendations forprogramme refinement.

·       Supportgovernance model transitions through continuous change management oversight.

RequiredQualifications & Experience

Essential:

• Bachelor's degree in Business, Psychology, Organisational Development, or related field
• 5-8 years experience in change management, organisational development, or transformation roles
• Demonstrated experience in designing and delivering capability building programmes
• Strong facilitation and stakeholder engagement skills across diverse organisational contexts
• Experience working in complex, multi-stakeholder environments (government/public sector preferred)
• Understanding of digital transformation challenges and agile operating models

Desirable:

• Change management certification (e.g., Prosci, ADKAR, Kotter)
• Experience with agile methodologies and product management approaches
• Background in education sector or understanding of public sector operating environments
• Experience with experiential learning design and adult learning principles
• Track record of successful large-scale organisational transformation initiatives

KeyCompetencies

• Change Leadership: Ability to inspire and guide others through transformation journeys
• Systems Thinking: Understanding of complex organisational dynamics and interdependencies
• Stakeholder Management: Building trust and alignment across diverse groups and levels
• Learning Design: Creating engaging, experiential learning interventions that drive behaviour change
• Adaptability: Thriving in ambiguous, rapidly evolving transformation environments
• Communication: Translating complex change concepts into practical, actionable guidance
• Collaboration: Working effectively across divisions and with technical teams

ApplicationRequirements

Candidatesshould demonstrate through their application:

1. Change Management Portfolio: Examples of successful transformation initiatives led or supported
2. Capability Building Experience: Evidence of designing and delivering effective learning interventions
3. Stakeholder Management: Examples of building alignment and commitment across complex organisations
4. Digital Transformation Understanding: Knowledge of agile approaches and digital adoption challenges
5. Public Sector Awareness: Understanding of government operating environments and transformation challenges

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Business Analyst

Require a detail-oriented, analytical and experienced Business Analyst. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance operational efficiency. This role requires strong analytical skills, excellent communication abilities, and a thorough understanding of business operations.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of project goals and objectives.
• Process Analysis: Analyze existing business processes to identify inefficiencies and areas for improvement. Develop process maps and workflow diagrams to illustrate current and future states.
• Solution Development: Work with cross-functional teams to develop and implement solutions that address business needs and improve operational efficiency.
• Data Analysis: Conduct data analysis to support decision-making and provide insights into business performance. Develop reports and dashboards to communicate findings.
• Project Management: Assist in the planning and execution of projects, ensuring they are completed on time and within budget. Monitor project progress and provide regular updates to stakeholders.
• Documentation: Create and maintain comprehensive documentation, including business requirements, process maps, and project plans. Ensure all documentation is accurate and up-to-date.
• Stakeholder Communication: Facilitate communication between stakeholders, ensuring all parties are informed and aligned on project goals and progress.
• Training and Support: Provide training and support to end-users, ensuring they understand new processes and systems. Develop training materials and conduct training sessions as needed.

Requirements:

• Possess a degree in Computer Science, Engineering, or relevant technical discipline.
• At least 5 years of relevant experience in business analysis, solutioning, and process re-engineering.
• Ability to engage with business to understand business needs and translating them into technical and business solutions.
• Experience in usability testing and stakeholder management.
• Proficiency in technical and user documentation.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Possess strong learning agility, self-driven, pro-active, and great sense of purpose to relook on existing data usage.
• Comfortable in attaining new skills through use of new technology tools and systems.
• Good team player, with strong analytical skills and enjoy complex problem-solving.
• Knowledge of best practices for data quality and operational excellence.
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with diverse stakeholders.

Regret to inform that only shortlisted candidates will be notified.
www.dadaconsultants.com
EA Registration Number: R1878287
Business Registration Number: 201735941W.

1. Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Supports Biz T&O Head prioritizing business requests provide insights

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Develop robust solution – holistic taking into account of end-to-end flow (process / system)

e. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

1. Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Supports Biz T&O Head prioritizing business requests provide insights

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Develop robust solution – holistic taking into account of end-to-end flow (process / system)

e. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus

• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives

• Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard

• Should be able to work under minimal supervision and not lose sight of overall delivery

• Understanding of technology and operational processes across functions / departments in the bank/market.

• Familiar with change management processes and project management fundamentals

• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills

• Passionate, diligent and resilient individual with ability to thrive in ambiguity

• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

• Bachelor’s degree in engineering/ business/ finance or equivalent

• Minimum 10 years of relevant banking and/or consulting experience

• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus

Dell’s is one of the Best Run Supply Chain’s in the world -renowned for its efficiency and speed of execution. Dell pioneered the Dell Direct Model enabled by a supply chain that generated significant cost and speed efficiencies. Over the last few years, Dell has enabled numerous other sales channels including retail and manufacturing with partner ODMs. The Dell SC is getting transformed with multiple modes of manufacturing and fulfillment to service demands from different customer segments.

GPP Nerve Center is at the heart of Dell’s Global Supply Chain Operations enabling and monitoring the execution of end to end supply chain on a daily basis. Nerve Center is responsible for planning and governance of key areas like weekly and quarterly shipments, backlog levels,Customer experience metrics, etc and monitoring and analysis of all key supply chain metrics ranging from demand planning to customer delivery. The key objective is to help Dell’s global operations to streamline processes, cut costs and improve efficiencies. The team has a very strong pool of talent coming from premier schools and industries and possesses diverse expertise and skill sets

As part of the Performance Enhance (PE) team,

key responsibilities:

Drive daily actions in-order to meet strategic supply chain KPIs

Partner with cross-functional teams globally (Factory, Engineering, Procurement, IT, demand planning and logistics) to deliver supply chain results

Raise visibility against supply chain health with the right level of detail and drive actions & Build capabilities to look around corners for potential supply chain disruption through analysis and able to recommend solutions

Deliver high quality executive reporting – daily, weekly, monthly, quarterly Adapt projects, programs or methods based on customer or business partner feedback

Mandatory:

• Great capability to drive day to day supply chain activities/reporting’s. Good articulation / communication (written and verbal) and presentation skills
• Good attention to detail and a high level of comfort working with numerical data
• Analytical mindset with the ability to interpret data and identify trends
• Excellent Microsoft excel skills – rating 8+/10
• Proficiency in data visualization and analytics tools, including hands-on experience with SQL, Python, Power BI or Thought Spot
• Good data management and use of digital tools/applications

Desired:

• Knowledge about Dell Supply Chain processes, systems and data
• Solid knowledge of Database Systems, Data Visualization Tools, Data Modelling Tools, Business Intelligence and Web Development. 
• Possess strong coding knowledge for .Net Programming, JavaScript (JS), R

Education

• Masters/Bachelor’s OR in Supply Chain

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Design and document end-to-end process maps across insurance functions including Agency, Finance, Operations, and Risk, capturing process flows, system interactions, data handoffs, and risk/control points
• Map core system data flows into the Data Warehouse and document how downstream outputs such as reports, payments, and journal entries are produced
• Analyse existing processes to identify gaps and inefficiencies, and recommend improvements aligned with business, operational, and regulatory requirements
• Produce documentation that meets enterprise standards and supports auditability, risk management, and change impact analysis
• Collaborate with business and technology teams in an agile delivery environment, contributing to iterative solution design and sprint-based delivery

Requirements

• Prior experience in business process mapping within the Life & Health insurance industry
• Familiarity with data warehouse concepts and downstream reporting or payment processes
• Proficiency in process mapping tools such as Visio, Lucidchart, or equivalent

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are seeking a detail‑orientedand analytical Business Executive to support our team through accurate businessreporting, data governance, and cross‑functionalproject execution.

The successful candidate will be responsible for regularoperational reporting, ensuring data accuracy in the ERP system, and providinginsightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.

Key Responsibilities:

• Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.

• Ensure proper, accurate, and timely data update in the ERP system

• Identify data discrepancies and drive corrective actions with relevant stakeholders

• Present reports, analysis, and insights to management during face to face (FTF) meetings

• Support management with ad hoc analysis as required

• Establish and maintain a data management framework, including:- Data ownership and accountability

1. Standard definitions and reporting logic
2. Regular data validation and controls

• Project & Program Management

1. Lead multiple cross functional programs and projects across departments
2. Ensure projects are delivered on time, within scope, and aligned with business objectives
3. Project planning and coordination, providing regular progress tracking
4. Structured project update reporting to project sponsors and management

Requirements:

• Degree in Business or related field
• Strong analytical and reporting skills
• Advanced proficiency in Excel / data analysis tools
• Strong attention to detail with a high standard for data accuracy
• Ability to work cross functionally and manage multiple priorities
• Confident communicator with experience presenting to management

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

We are looking for a detail-oriented Business Analyst to manage tenant engagement, onboarding, and feedback for our organization’s products and services. You will ensure smooth onboarding, monitor the tenant journey, and maintain high levels of user satisfaction. 

Key Responsibilities 

• Tenant Enquiry & Requirement Handling – Manage and respond to tenant enquiries, clarify requirements, and provide accurate product and service information. 

• Briefing & Onboarding – Conduct onboarding briefings for tenants to ensure they understand processes, systems, and services. 

• Onboarding Monitoring & Handling – Track onboarding progress, resolve issues, and ensure successful integration of tenants into our ecosystem. 

• Tenant Journey Monitoring – Monitor and assess tenants’ experience to identify areas for improvement. 

• User Satisfaction Survey Management – Plan, execute, and analyse user satisfaction surveys to gather actionable insights. 

• Tenant Feedback Monitoring & Handling – Collect, review, and address tenant feedback promptly, escalate issues as needed, and implement improvements. 

• Design reengineered processes that improve productivity, quality, and customer experience. 

• Define and track performance metrics to measure the impact of process changes. 

• Facilitate workshops, training sessions, and change‑management activities to support adoption. 

Qualifications 

• Must be Singaporean 

• Must be eligible for Singapore MSD CAT 1 security clearance  

• Bachelor’s degree in information technology or related discipline 

• 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects 

• Proficiency in business process modelling and analysis techniques 

• Excellent communication and presentation skills 

• ServiceNow Experience preferred. 

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

A. Business Analysis & Delivery Support

• Conduct business discovery and requirements gathering sessions.
• Translate business needs into user stories, functional specifications, and process flows.
• Support delivery of initiatives across enterprise systems, including ERP and commercial platforms.
• Facilitate workshops and stakeholder discussions to clarify scope and requirements.
• Track action items and support follow-through across cross-functional teams.

B. Governance & Compliance Support

• Support User Access Review (UAR) coordination and documentation for Business Applications.
• Assist in ensuring system configurations align with internal security policies.
• Provide documentation support for audit engagements and follow-up actions.

C. Technical Coordination & Solution Enablement

Work with technical teams to support platform setup and configuration activities, including:

• Supporting Azure-related environment coordination.
• Assisting in workflow automation enablement (e.g., n8n or similar platforms).
• Supporting configuration-based enhancements and system changes.
• Coordinating testing activities and validating solution outcomes.

This role requires techno-functional understanding but does not carry primary architecture ownership.

D. Stakeholder & Project Coordination

• Act as liaison between business stakeholders and technical teams.
• Support tracking of delivery timelines and dependencies.
• Escalate risks and issues to senior leadership where appropriate.
• Contribute to continuous improvement of business processes and system workflows.

• Bachelor's degree in IT, Computer Science, Business Administration, or related discipline.
• 6-8 years of experience in Business Analysis within enterprise environments.
• Experience supporting ERP, commercial systems, or digital platforms.
• Familiarity with cloud platforms (e.g., Azure) and workflow automation tools is advantageous.
• Exposure to audit, access governance, or compliance activities is a plus.
• Experience working in cross-functional delivery teams.

Additional Skills

• Strong communication and facilitation skills.
• Structured and detail-oriented.
• Ability to manage multiple workstreams with guidance from senior leads.
• Collaborative team player with a proactive mindset.