Total 2,117 process improvement manager job vacancies in Business Management / Project / Planning category in The Philippines

The role bridges investment, development, and asset management, focusing on value creation, compliance, and performance across the project lifecycle.

Responsibilities:

1. Project Planning & Feasibility

• Conduct detailed feasibility studies for potential investment and development projects in line with URA zoning and planning regulations.

• Coordinate with consultants (architects, QS, M&E engineers) to prepare concept and budget proposals.

• Evaluate project financials including IRR, NPV, ROI, and risk sensitivity.

• Ensure alignment with fund investment strategy and asset class objectives.

• Prepare detailed project timeline, milestones, and critical path schedules.

2. Budgeting & Financial Management

• Develop and manage project budgets, cost estimates, and cash flow forecasts.

• Liaise with finance teams on drawdowns, payment approvals, and audit compliance.

• Support quarterly asset valuations and fund reporting requirements.

• Oversee procurement and tendering processes in compliance with corporate governance.

3. Design, Development & Construction Management

• Manage design development, authority submissions, and approvals with BCA, URA, NEA, SCDF, and LTA.

• Coordinate tendering and appointment of consultants, contractors, and vendors.

• Monitor construction progress, quality assurance, and workplace safety compliance under MOM regulations.

• Conduct regular site meetings, manage change orders, and update progress reports.

• Ensure timely completion, TOP/CSC acquisition, and defect rectification.

4. Stakeholder & Investor Coordination

• Act as primary liaison among fund managers, JV partners, consultants, and government authorities.

• Support due diligence, project audits, and investor site visits.

• Facilitate communications with tenants, community stakeholders, and marketing agents.

5. Risk & Compliance Management

• Identify key project and financial risks and develop mitigation strategies.

• Ensure full compliance with Singapore’s ESG standards, PDPA, and fund-level sustainability reporting.

• Coordinate legal and insurance documentation throughout the project lifecycle.

• Maintain proper records in accordance with fund governance and statutory requirements.

6. Asset Delivery & Exit Strategy

• Oversee handover and operational readiness for leasing or divestment.

• Coordinate with asset management teams on post-completion operations.

• Support marketing and sales efforts to optimize investment returns.

• Assist in exit strategy formulation and performance analysis for post-project review.

7. Leadership & Team Management

• Promote collaboration between investment, development, finance, and legal departments.

• Implement project management systems

• Champion process improvement and ensure efficient reporting systems.

Tools & Skills Required:

• Software: MS Project, Excel (financial modeling),

• Skills: financial analysis, stakeholder management, regulatory compliance, leadership.

• Knowledge: URA guidelines, BCA codes, local contract law, fund structures, and ESG compliance.

• Architectural degree.

Working hours:

Mon to Fri, 9:30am to 6:30pm

Our client is an estate management services company. They are looking for a Project Manager to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities for Project Manager (Construction):

• Oversee all project activities, including on-site teams and workforce, ensuring compliance with quality and safety standards
• Ensure projects are delivered on time, within budget, and in accordance with contractual scope and specifications
• Monitor and control project costs, with full accountability for financial performance and profitability
• Prepare and submit project documentation, including progress reports, claims, safety reports, procurement lists, and ad-hoc reports
• Coordinate and liaise with clients, consultants, architects, main contractors, vendors, suppliers, subcontractors, and internal departments
• Lead project execution, including planning, scheduling, and resource allocation

Requirements:

• Diploma (Mechanical / Electrical / Electronics/ Mechatronics), Project Management or equivalent.
• 3 year of working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R25157233

EA Personnel Name: Loh Pooi Keng

Key Responsibilities:

• Work with clients, architects, engineers, and other stakeholders to clearly define the project scope, objectives, and deliverables.
• Determine the required manpower, materials, and equipment needed for the project and plan their allocation throughout the project phases.
• Oversee the project lifecycle, ensuring all parties adhere to their obligations and resolve any disputes or changes to the contract.
• Lead the project team, including site supervisors, engineers, and other technical staff, ensuring that everyone understands their roles and responsibilities.
• Mentor and guide junior staff, fostering a positive working environment and encouraging professional development.
• Coordinate the activities of all stakeholders (contractors, suppliers, consultants, etc.), ensuring alignment and communication between teams.
• Regularly visit the construction site to monitor progress, quality, and safety. Ensure that work is being carried out according to design plans and specifications.
• Provide technical support, troubleshoot issues that arise on-site, and implement corrective actions as needed.
• Monitor project costs and track expenditures against the budget. Identify cost overruns and implement corrective actions to stay within budget.
• Coordinate with the quantity surveyor to prepare and review progress claims, ensuring accurate reporting of completed work for payment purposes.
• Evaluate change orders (variations) to the project scope, assess their impact on cost and schedule, and negotiate with clients and contractors as necessary.
• Ensure that construction activities comply with environmental laws and regulations, such as managing waste and controlling emissions or pollutants.
• Serve as the primary point of contact for the client, providing regular updates on project progress, addressing concerns, and managing expectations.
• Prepare and present detailed progress reports, outlining project status, upcoming milestones, risks, and financial performance.

Qualifications:

• Degree in Civil Engineering, Construction Management, or related field
• 10-15 years of construction site experience
• Proven experience in construction and site supervision.
• Strong leadership and communication skills
• Knowledge of construction methods and safety practices

Our client is a leading provider of maritime technology and digital solutions. As part of its continued growth strategy, the company is seeking an experienced Business Development Manager to drive new business acquisition and expand relationships within the chartering and commodity trading sectors. This is a strategic, customer-facing role focused on developing commercial opportunities with charterers, commodity traders, energy companies, and other key stakeholders across the maritime ecosystem.

Key Responsibilities: Business Development & Growth Strategy

• Identify and pursue new business opportunities within the chartering, commodity trading, and energy sectors.
• Develop and execute strategic business development plans to drive revenue growth and market expansion.
• Build robust commercial business cases and go-to-market strategies to support growth initiatives.
• Leverage CRM systems, market intelligence, and data analytics to identify opportunities and support decision-making.
• Collaborate with senior leadership to establish and achieve short- and medium-term commercial objectives.

Sales & Customer Acquisition:

• Drive new customer acquisition through proactive prospecting, networking, and relationship building.
• Understand customer challenges and position solutions that enhance operational efficiency, safety, and sustainability.
• Develop and manage a healthy sales pipeline, ensuring opportunities are progressed effectively through the sales cycle.
• Conduct customer meetings, presentations, and solution demonstrations with senior stakeholders.
• Ensure seamless customer onboarding and transition to internal account management and operations teams.

Requirements

• Bachelor's Degree in Business, Marketing, Maritime Studies, or a related discipline.
• Experienced in business development, enterprise sales, or commercial roles.
• Strong network and established relationships within the chartering, commodity trading, dry bulk, agribulk, or energy sectors.
• Experience working with charterers, commodity traders, shipowners, or maritime service providers is highly desirable.
• Prior experience in maritime technology, SaaS, digital solutions, risk management, or maritime services will be advantageous.
• Demonstrated success in generating new business, achieving revenue targets, and managing complex sales cycles.
• Strong commercial acumen with the ability to analyse data and translate insights into business opportunities.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Ability to engage and influence senior decision-makers across global organisations.

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

The APAC Digital & Platform Services (DPS) Change team within Corporate & Investment Banking (CIB) Operations was created to spearhead strategic platform and digital solution changes for the APAC Markets Operations organization.

As an Associate within the APAC Digital & Platform Services (DPS) Change team, you will lead change and transformation initiatives across APAC countries, primarily focusing on settlements. You will execute business and operational strategies on both regional and global scales, leading diverse projects that encompass market expansion, enhancing client experience, implementing strategic end-state system architecture, and driving operational scale while mitigating risk. You will lead end-to-end delivery of projects, partnering closely with teams across Operations, Technology, as well as Product Development, Business Management, Sales & Trading, Legal & Compliance, Finance, and other corporate functions. You will also drive execution of strategic and tactical initiatives throughout the project lifecycle, including solutioning, process design, resource management and reporting of status to stakeholders and senior management.

Job Responsibilities

• Lead the delivery of strategic, process improvement, and regulatory projects as a Project Manager/Business Analyst.

• Identify impacts on business models, operational processes, systems, and resources from initiatives, collaborating with stakeholders like business, technology, compliance, risk, and finance.

• Foster continuous improvement and change management, challenging conventional methods and driving process enhancements.

• Translate business requirements into comprehensive, value-added solutions and test plans, utilizing appropriate processes, procedures, and technology.

• Maintain a robust governance process to ensure accurate and timely project delivery, employing frameworks, methodologies, reporting, and escalation.

• Build and maintain strong relationships with stakeholders, providing leadership, direction, and focus for business functions and project resources.

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree Finance, Business, Accounting or related field.

• Minimum of 3 years of relevant working experience in project management or business analysis.

• Proven project management and organizational skills, with the ability to lead in unstructured situations and seize new opportunities.

• Strong verbal and written communication skills, capable of partnering with stakeholders at all levels, including senior executives, managers, and subject matter experts.

• Independent and proactive worker with the ability to quickly grasp complex subject matter and demonstrate critical thinking.

• Analytical mindset with strong problem-solving skills, capable of identifying and resolving complex operational issues.

• Strategic thinker with strong analytical skills.

• Demonstrated problem-solving skills, with the ability to exercise exceptional judgment, independently identify and escalate key issues, and develop actionable recommendations.

• Strong teamwork skills, with flexibility in work style and the ability to collaborate with stakeholders and colleagues at all levels.

Preferred Qualifications, Capabilities, and Skills

• Understanding of technological development methodologies, such as Agile and Waterfall, with the ability to lead projects successfully regardless of the approach.

• Proficiency in Microsoft Office applications, as well as experience with Alteryx and UI Path, is preferred.

• Prior experience in Fixed Income Operations is advantageous.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=fea2d96efa9c05a7acd9490ba62099e6

Job Responsibilities 

• Support the development of the project charter for the Commercial Learning & Development transformation initiative.
• Coordinate with stakeholders to track and follow up on key project workstreams, including LMS technology integration, capability content migration, procurement, and finance.
• Co-create operational plans with country teams across global markets, including the US, Europe, and International Region.
• Collaborate with external vendors to develop new training content, learning journeys, pathways, translations, and design solutions.
• Help define and monitor KPIs, risk management activities, change management plans, communication plans, and timelines across different workstreams.
• Partner with HR to align on required skills, competencies, and assessment approaches.

Job Requirements

• Degree graduate with min. 8 years of related experience
• Ability to manage complex project and work closely with global leaders
• Possess strong interpersonal skills and the ability to influence stakeholders
• Strong problem solving 

Additional Details

• 9 months and subject to future extension possibility.
• Hybrid work arrangement

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Responsibilities:

• Identify and develop new business opportunities across general insurance product lines.
• Formulate and execute strategies to meet premium growth targets and expand market share.
• Build and sustain strong relationships with agents and corporate clients to support retention and new business acquisition.
• Monitor market trends and competitor activity to uncover growth opportunities and refine business strategies accordingly.
• Work closely with underwriting, claims, and operations teams to ensure smooth service delivery and adherence to regulatory requirements.
• Assess and underwrite commercial and industrial risks within delegated authority, following underwriting guidelines and treaty conditions; escalate and recommend cases that exceed authority limits.
• Prepare competitive, compliant quotations for agents and clients, and review renewal terms by adjusting premiums, coverage conditions, and policy wording where necessary.
• Coordinate or conduct risk surveys when required to support accurate underwriting decisions.

Requirements:

• Preferably with minimum 5 years working experience;
• Must have Certificate In General Insurance (CGI);

Jerlin Aw (R1218675) | CSGROUP Pte. Ltd. (25C2702)

- Responsible for expanding and maintaining business cooperation in payment business, reaching upstream and downstream resources, including overseas cooperative manufacturers and overseas game manufacturers;-

- Research payment industry trends and market dynamics, focusing on the needs of the game industry, to provide customer solutions and achieve cooperation;

- Explore and expand new payment channels in various countries while continuously optimizing payment channels;-

- Independently connect with internal and external departments of overseas payment channels to accurately express internal and external needs;

- Achieve goals at each stage and enhance market coverage and share.

Requirements:

- Good experience in cross-border payment industry business development, engaged in business development, supplier management and other positions in Internet companies, e-commerce or payment companies, and mastering overseas game company resources is preferred;

- Bachelor's degree or higher.

- Fluent in spoken and written English, proficiency in Mandarin to liaise with various external parties is a plus.

- Strong analysis and research skills, with the ability to independently collect, organize and analyze relevant data accurately.

- Proficient in business negotiation, possessing business insight, and subjective initiative;

- Possess an accurate, rigorous, and efficient work attitude, with strong problem-solving skills and teamwork spirit.

About the Role

The client is seeking experienced Business Development Manager to drive growth within the High-Net-Worth (HNW) intermediary channel. You will be responsible for developing and managing strategic relationships with HNW insurance brokers, wealth advisory firms, private banks, family offices, and key distribution partners to grow new business and market share.

This role requires a strong understanding of HNW insurance solutions, intermediary distribution, relationship management, and business development within the life insurance industry.

Key Responsibilities

• Develop and execute distribution strategies to grow premium production through HNW insurance brokers and strategic intermediary partners.
• Build and maintain strong relationships with broker principals, advisers, case managers, and key decision-makers.
• Identify new business opportunities and expand the insurer's presence within the HNW and affluent client segment.
• Conduct regular broker visits, business reviews, product presentations, and training sessions.
• Drive awareness and adoption of life insurance, wealth preservation, legacy planning, and protection solutions.
• Partner closely with underwriting, operations, product, and case management teams to deliver exceptional service to intermediaries.
• Provide market intelligence, competitor insights, and feedback on broker needs and emerging opportunities.
• Support complex case discussions and work alongside brokers to structure suitable solutions for HNW clients.
• Monitor sales performance, pipeline activity, and production metrics against agreed targets.
• Ensure all business activities comply with regulatory and internal governance requirements.

Requirements

• 5+ years of experience in life insurance distribution, broker relationship management, business development, or intermediary sales.
• Good understanding of life insurance, wealth planning, estate planning, and HNW client needs.
• Proven track record of achieving sales, distribution, or business development targets.
• Strong stakeholder management, presentation, and relationship-building skills.
• Ability to work effectively across multiple internal and external stakeholders.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597
BeathChapman Pte Ltd
Licence no. 16S8112

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

• Develop and manage charter and load plans for oversized or irregular capital equipment shipments.
• Prepare aircraft loading instructions, coordinate revisions with airlines, and secure approval from load masters.
• Oversee ULD packaging and cargo build‑up, ensuring warehouse teams execute load plans accurately despite dimensional variances.
• Provide ongoing training to freight and warehouse staff on handling complex, non‑standard cargo.
• Optimize cargo planning to maximize yield, reduce airline costs, and ensure timely uplift schedules.

Requirements:

• At least 5 years of experience in in airfreight and capital equipment logistics.
• Strong critical thinking and problem‑solving skills, especially when actual cargo dimensions differ from planned specs.
• Effective time management with proven ability to coordinate across customer service, warehouse, and airline stakeholders.
• Excellent teamwork and communication skills to manage multiple changes and ensure smooth execution.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role Overview

We are seeking an IT Project Manager to lead enterprise network infrastructure projects across LAN, WAN, Wireless, Data Centre, Cloud Connectivity, and Network Security environments. The role involves managing end-to-end project delivery while working closely with technical teams to support network design, implementation, migration, and optimization initiatives.

Key Responsibilities

• Manage end-to-end delivery of network infrastructure projects, ensuring scope, timeline, budget, and quality objectives are met.

• Coordinate with stakeholders, vendors, and technical teams throughout the project lifecycle.

• Support the design, implementation, and optimization of enterprise network solutions across LAN, WAN, SD-WAN, Wireless, Data Centre, and Cloud environments.

• Coordinate network migrations, upgrades, refreshes, and deployment activities.

• Manage project risks, issues, dependencies, and escalation processes.

• Ensure compliance with security, governance, and operational standards.

• Oversee vendor management, procurement activities, and service delivery performance.

• Prepare project plans, status reports, and project documentation.

• Collaborate with infrastructure, cloud, cybersecurity, and application teams to ensure successful project execution.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or a related field.

• At least 6 years of experience in IT Infrastructure, Network Engineering, or Project Management roles.

• Experience managing infrastructure or network-related projects.

• Knowledge of:

  • Cisco Routing & Switching

  • WAN / SD-WAN

  • Wireless Networks

  • Firewalls (Palo Alto, Fortinet, Check Point, Cisco)

  • Load Balancers (F5)

  • VPN, DNS, DHCP, TCP/IP

  • Data Centre and Cloud Networking (AWS/Azure)

• Strong understanding of network architecture, troubleshooting, and infrastructure operations.

• Experience managing stakeholders, vendors, and cross-functional teams.

• Strong communication, planning, and stakeholder management skills.

Preferred Qualifications

• PMP, PRINCE2, or equivalent Project Management certification.

• Relevant networking certifications (e.g. CCNP, CCIE) will be an advantage.

• Experience delivering network infrastructure projects in enterprise environments will be an advantage.

• Knowledge of ITIL processes and service management practices will be an advantage.

Our client is a Global Provider of integrated value chain management solutions. Due to business needs, they are now recruiting a Business Development Manager (Printing, Packaging, Publishing)to be part of their team for ongoing transformation projects. They are located in the Central - easily accessible.

The Business Development Manager will be responsible for:

• Identify, develop, and secure new business opportunities within target industries and markets.
• Build and manage a strong sales pipeline to achieve revenue, profitability, and business growth targets.
• Prepare proposals, negotiate commercial terms, and successfully close new business opportunities.
• Monitor sales performance, maintain accurate sales forecasts, and execute follow-up strategies to maximize account growth.

Account Management & Customer Engagement

• Develop and maintain strong relationships with key customers to drive customer satisfaction, retention, and repeat business.
• Serve as the primary liaison for customer enquiries, coordinating with internal stakeholders to ensure timely resolution of issues and fulfilment of client requirements.
• Identify opportunities to expand existing accounts through cross-selling and upselling initiatives.
• Gather customer feedback and market insights to enhance service offerings and improve customer experience.

Market Development & Strategic Planning

• Conduct market research to identify industry trends, competitor activities, and emerging business opportunities.
• Analyze customer requirements and develop tailored solutions that align with business objectives.
• Prepare and deliver compelling business presentations and proposals to prospective clients.

Cross-Functional Collaboration

• Collaborate closely with operations and internal teams to ensure seamless project execution and service delivery.
• Communicate customer expectations effectively to internal stakeholders to ensure alignment and operational excellence.
• Support continuous improvement initiatives by sharing market intelligence and customer feedback with the wider business.

Requirements

• Bachelor's Degree in Business, Marketing, or a related discipline.
• Minimum 3–5 years of experience in business development, sales, or account management within a B2B environment.
• Proven track record of acquiring new customers and growing key client accounts.

Benefit

• Working Days: Monday - Friday, Alternate Half Saturday (staggered hours available)
• Phone Allowance
• Bonding Activities & Company Incentive Trip
• Performance Bonus & AWS

About The Role

We are looking for a Senior Project Manager (ACMV) to join our team on a full-time basis. In this role, you will be responsible for leading the project team.

Job Responsibilities

• Planning and scheduling of projects.
• Manage and lead a team of managers, engineers, supervisors and operation of assigned projects.
• Manage projects and to monitor the projects are carried out with respect to the target schedule.
• To handle design for projects and to ensure clients' requirements are met.
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors.
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects.
• To forecast and anticipate possible issue for projects and to eliminate potential risks.
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow.
• Planning of manpower and work arrangement with site person in charge.
• To liaise with suppliers on procurement and delivery of materials and equipment.
• Assist in settlement of project final account including variation orders.

Requirements

• At least 5 years of working experience in the related field is required for this position.
• Self-motivated and good problem-solving skills.
• Willing to learn, positive attitude.

Overview

We are seeking an experienced and highly motivated Project Manager to lead the delivery and continuous improvement of End User Support Services (EUSS) and End User Computing (EUC) services for a government-sector client. The successful candidate will be responsible for managing service delivery, stakeholder engagement, operational performance, project execution, and vendor coordination to ensure high-quality IT support services that meet contractual obligations and business objectives.

Key Responsibilities

Service Delivery Management

• Oversee the day-to-day delivery of End User Support services, ensuring compliance with contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manage service operations including: Service Desk Desktop Support; Field Support; Device Lifecycle Management; Workplace Technology Services; Software Deployment and Support
• Monitor service performance, identify service gaps, and drive continual service improvement initiatives.
• Ensure timely incident, request, problem, and change management activities in accordance with ITIL best practices.

Project and Transition Management

• Lead service transition, implementation, and enhancement projects related to End User Support environments.
• Develop and maintain project plans, schedules, risk registers, and status reports.
• Manage project scope, budget, resources, timelines, and deliverables.
• Coordinate deployment activities for new technologies, tools, and workplace solutions.
• Ensure successful project closure with proper documentation and knowledge transfer.

Stakeholder Management

• Act as the primary point of contact between the client, internal teams, and external vendors.
• Build strong relationships with client stakeholders, ensuring alignment with business and operational objectives.
• Conduct regular service review meetings and project status updates.
• Present service performance reports, project progress, risks, and improvement recommendations to management and client stakeholders.

Team Leadership

• Lead and manage service delivery teams including service desk analysts, desktop engineers, field support engineers, and technical specialists.
• Provide coaching, mentoring, and performance management to team members.
• Foster a customer-centric culture focused on service excellence.
• Manage resource planning, workload balancing, and skills development.

Governance, Risk and Compliance

• Ensure compliance with government policies, security standards, and organizational governance requirements.
• Identify, assess, and mitigate operational and project risks.
• Support audit activities and ensure accurate maintenance of service and project documentation.
• Ensure adherence to cybersecurity, data protection, and regulatory requirements.

Vendor and Financial Management

• Manage third-party vendors and subcontractors involved in service delivery.
• Monitor vendor performance against contractual obligations.
• Support budgeting, forecasting, and financial tracking for service and project activities.
• Identify opportunities for cost optimization and operational efficiency.

Required Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Management, or a related discipline.
• Experienced in IT service delivery, project management, or managed services environments.
• Minimum 2-3 years of experience managing End User Support or workplace support services.
• Experience working with government agencies, public sector organizations, or regulated environments is highly preferred.
• Proven experience managing cross-functional technical teams and vendor
• Senior End User Support Engineers with strong technical expertise and demonstrated experience in leading service delivery, managing stakeholders, coordinating projects, and driving service improvement initiatives are encouraged to apply.