Total 173 operations advisor job vacancies in Business Management / Project / Planning category in The Philippines

Job Description & Requirements

Purpose of position

This is a challenging role that supports AMEA business functions and processes with applied analytics. Your role will be to investigate key business problems, discover insights and recommend improvement actions through data mining, statistical analysis and data visualization techniques. Next to that you will support other business functions and strategic projects with finding and understanding data, user training and coaching.

Areas of responsibility

1 - Data analysis: Support key AMEA business processes with applied analytics

• Identify what data is needed, available and relevant to the problem
• Design and develop strategic methods for data collection and analysis
• Integrate and prepare datasets; build and evaluate data models
• Explore and analyze data using statistical and visualization techniques
• Define and describe common business metrics and KPI's
• Summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways, both verbally and visually
• Document and publish analyses so that others may reproduce and learn from prior work

2 – Project support: Support key AMEA business strategies with analytics solutions

• Provide analytical and subject matter expertise for the development of analytics solutions needed to support main business strategies and initiatives
• Work with peers in Business Intelligence, Data Management and Data Science to develop and provide solutions
• Support the development of technical analytics solutions by communicating business requirements and providing subject matter expertise
• Build plans; ensure work progress; identify and report success measures
• Prepare and present progress reports and outcomes to stakeholders

3 - Training and development: training solutions for analytical tools and techniques

• Conduct or support training sessions and provide coaching to analysts in business functions and other key user groups in AMEA

To be successful in this role, you will need:

• Education: A Bachelor’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies or similar discipline.
• Experience: 8 years practical, applied analytics experience in any industry
• Applied analytical skills, including statistical knowledge; data modeling and visualization using modern BI/Analytics tools

· Good communication skills, including the ability to tell compelling stories with data

· A good understanding of fundamental business principles and problems and the ability to constantly and independently ask questions, find answers, and learn

• Professional skills: project management; influencing & persuasion; judgement & decision making; leadership; planning & organizing.
• SAFe Agile certification is a plus
• Fluency in written and spoken English

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Support operational readiness, scalability, and continuous improvement through project coordination, data analytics, process improvement, and digitalisation initiatives.
• Manage NPI, system implementation, and continuous improvement projects to support operational excellence and business growth.
• Lead special projects, process design and deployment (PDD/DPD)initiatives, and operational transformation programmes.
• Coordinate cross-functional stakeholders and drive project execution to ensure milestones and deliverables are achieved on time.
• Develop and maintain dashboards, reports, and performance trackers to support project governance and decision-making.
• Support customer engagement activities, governance meetings, and business reviews through timely reporting and project updates.
• Identify opportunities for process improvement, automation, and digitalisation to enhance operational efficiency and scalability.

Requirements:

• Degree in Supply Chain, Logistics, Engineering, Business, Information Systems, Data Analytics, or a related discipline.
• Minimum 1 – 3 years’ experience in project management, operations excellence, continuous improvement, business analytics, or supply chain operations.
• Strong analytical and problem-solving skills with the ability to interpret data and identify improvement opportunities.
• Proficiency in Microsoft Excel and dashboard development tools such as Power BI.
• Familiarity with PowerApps, Power Automate, SharePoint, VBA, SQL, or other automation and reporting tools will be an advantage.
• Strong stakeholder management, communication, and project coordination skills.

Job ID: JOB-00435

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

Project Manager 

• Working Days: Monday – Friday
• Working Hours: 9am – 5.30pm
• Salary: $ 3,500 – $ 4,500
• Working Location: Eunos
• (Need to travel islandwide to client’s site)

Industry: Interior Design & Construction Company
 

Requirements:

• Diploma or O-Level qualification with several years of relevant working experience; experience in carpentry / furniture works is required.
• Familiar with interior design processes.
• Familiar with relevant industry tools or software (e.g., CAD, SketchUp, etc.).

Responsibilities:

• Ensure projects are completed on time, within budget and within scope.
• Manage team performance, assign tasks and provide guidance.
• Conduct regular site inspections to ensure compliance with safety regulations.
• Report project progress and issues to senior management.
• Coordinate the work of suppliers, contractors and other stakeholders.
• Maintain project documentation and ensure reports are accurate and complete.
• Able to conduct site measurements and accurately interpret construction drawings.
   

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Facilitate seamless operations of Academy courses through catering, logistical and administrative support. 
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners. 
• Manage both face-to-face and online courses, ensuring their effective administration. 
• Support programmes that are conducted outside normal office hours as and when required.
• Other duties as assigned. 

Qualification

• Degree or Diploma holder with at least 2 years of relevant work experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving skills. 
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement. 
• Self-driven, adaptable, and resourceful in navigating changes. 
• A keen interest in process improvement and efficiency. 
• Prior experience in training, administration, or course coordination is preferred. 
• Able to work on a rotating shift basis, which includes evening shifts and Saturdays.

Other Information

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Star Alliance is the world’s largest airline alliance.

Established in 1997 as the first truly global airline alliance, Star Alliance was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Today, guided by a vision for a world effortlessly connected, Star Alliance enriches customer journeys and reinforces loyalty by creating tailored solutions that empower member airlines beyond their individual capabilities. The Star Alliance office in Singapore coordinates the global activities of the Alliance, including managing joint projects on behalf of its 26 Members.

Based in Singapore, the Senior Lead, Business Operations reports to the General Counsel & Vice President Business Operations.

The role is responsible for leading the end-to-end preparation and execution of strategic priorities and board engagements, ensuring high-quality materials, disciplined planning, and seamless delivery.

They will operate as a trusted partner to senior leadership, contributing to high-impact decision-making and organisational priorities.

Job Description

Strategic Content & Executive Communication

• Develop and deliver high-quality presentations, briefing packs, and strategic documents for senior leadership and board engagements

• Translate complex business and strategic topics into clear, structured, and decision-oriented

narratives

• Draft and refine executive communications, including talking points, memos, and reports

• Ensure messaging is aligned, concise, and tailored to senior stakeholders

Board & Leadership Readiness

• Lead the end-to-end planning and execution of board meetings and large-scale leadership events, ensuring seamless delivery and alignment with strategic priorities

• Drive coordination across stakeholders to ensure readiness across content, logistics, and overall flow

• Ensure events are structured, decision-oriented, and executed to a high executive standard

Cross-functional Alignment & Influence

• Engage and influence stakeholders across functions to gather inputs, challenge assumptions, and drive alignment

• Act as the central point of coordination to consolidate information and maintain quality control

• Navigate ambiguity and drive clarity across complex, multi-stakeholder topics

• Lead follow-ups and ensure timely execution of actions and deliverables

Execution Excellence & Delivery Ownership

• Own end-to-end delivery of strategic materials and engagements, ensuring timelines and quality standards are met

• Drive disciplined planning, coordination, and execution across multiple priorities

• Operate with speed, precision, and strong attention to detail in a fast-paced environment

• Anticipate risks and proactively address gaps to ensure seamless delivery

Quality, Standards & Continuous Improvement

• Set and uphold high standards for structure, storytelling, and visual quality of all outputs

• Ensure consistency in messaging, formatting, and presentation across materials

• Enhance templates, tools, and ways of working to improve efficiency and effectiveness

• Embed best practices in executive communication and content development

Key Capabilities

• Strong strategic thinking combined with a hands-on, execution-focused mindset

• Ability to develop high-quality materials independently, with attention to detail

• Comfortable operating at both strategic and detailed levels

• High ownership, with a willingness to roll up sleeves to deliver end-to-end outcomes

• Builds and sustains strong, collaborative relationships with internal and external stakeholders, enabling alignment and effective execution across functions

Profile & Experience

• 8+ years of experience in strategy, consulting, or corporate environments

• Proven track record of developing executive-level presentations and written materials

• Experience supporting senior leadership and board-level engagements in a fast-paced, international environment

• Demonstrated ability to manage multiple priorities with strong ownership and attention to detail

What We Offer

• Full-time position based in our Singapore office

• Competitive salary including variable compensation

• Permanent contract

• Comprehensive medical and dental benefits

• Flight benefits

Work Location: Central

Monthly Salary: up to $4500 per month

Job Scope:

• Oversee and manage daily operations of assigned projects
• Lead, mentor, and conduct regular training, ensuring team members have the necessary resources and training to excel in their roles.
• Conduct performance evaluations and provide regular feedback to team members.
• Identify areas for improvement and implement solutions for increased efficiency and productivity
• Manage client and company's expectation to ensure profitability is the top priority with customer satisfaction
• Prepare and analyze reports
• Ensure timely Invoicing and collection of monthly billings for all assigned projects

Requirements:

• Diploma / Degree
• Min 3 years of experience in operations management or a related role.
• Proven track record in managing projects and driving operational excellence.
• Strong leadership, organizational, and problem-solving skills

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

The Project/ Operations Manager will see to the planning, coordination, and execution of projects related to the development and operational setup of a new school, working closely with the school leaders, consultants, contractors, vendors, and stakeholders to ensure the school is established smoothly, efficiently, and in accordance with timelines and organisational objectives.

Your Role as a Project/Operations Manager: 

• Coordinate and manage the school redevelopment project, serving as the key liaison with consultants, contractors, and the Ministry of Education throughout the construction and fit-out phases.

• Oversee project timelines, operational readiness, procurement, and compliance requirements to support the successful completion of the new school campus.

• Plan and coordinate the relocation from the current holding site to the new school premises, including logistics, stakeholder communication, asset movement, and operational transition.

• Support the setup and commissioning of the new school facilities, systems, and operational processes to ensure school readiness for staff and students.

• Undertake and cover the duties of the Operations Manager in periods of absence of School Operations Manager, including management of school operations, facilities, safety, vendors, and administrative support services

• Work closely with school leaders and relevant stakeholders to ensure smooth project implementation and continuity of school operations during the transition period.

Requirements:

• A polytechnic diploma in Building, Estate, Property Management, or related field.

• Possesses at least 5 to 8 years of relevant project management experience, specialising in Estate Management, infrastructure, facilities, or large-scale operational setup projects.

• Fire Safety Manager Course Certificate will be advantageous.

• Strong organisational, coordination, and stakeholder management skills.

• Excellent communication and interpersonal abilities.

• Ability to manage multiple priorities and work within tight timelines.

• Proficient in Microsoft Office applications and project management tools.

• Experience working with schools or educational institutions will be an advantage.

• Good team player with strong communication and interpersonal skills.
  

We regret that only short-listed applicants will be notified for an interview.

Work Location:

2026 & 2027: 95 Jalan Eunos
2028: 20 Pasir Ris Street 51

Role Summary 

The Project Manager is accountable for end‑to‑end coordination of operations and sustainment activities for the project, ensuring continued availability, security, and performance of the system in support of peacetime operations. 

The role acts as the primary integrator across the stakeholders and RAiD, and the technical team, with a strong emphasis on incident management, vulnerability remediation, and governance compliance. 

Key Responsibilities 

1. Coordinate software sustainment activities, including incident, problem, service request, and change management. 

1. Manage prioritisation and tracking of operational tickets to ensure timely resolution aligned with operational urgency. 

1. Oversee remediation of security issues, including CVEs, host-level exposures, network weaknesses, expired certificates, and service accounts. 

1. Ensure timely application of security patches and software/library updates to prevent operational or compliance risks. 

1. Manage schedules, risks, and dependencies across the sustainment lifecycle, ensuring continuity of operations. 

1. Maintain auditable records of issues, decisions, and changes to support governance and compliance requirements. 

Candidate Requirements 

• Proven experience managing software operations and sustainment for mission‑critical or enterprise systems (Prefer at least 5 years of experience). 

• Strong background in IT service management (incident, problem, change, and release management). 

• Familiarity with security and compliance processes, including vulnerability remediation and audit support. 

• Strong stakeholder coordination skills across operational users, engineering teams, and governance bodies. 

• Experience operating in regulated or operationally sensitive environments is strongly preferred. 

• Eligible to work in Singapore and eligible to obtain the required security clearance for access to RSAF operational systems. 

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Role Title: Project Manager (Tech & Ops SME) - Global Market

Role Type: Contract - 6 Months with a potential to extend

We are looking for an experienced Project Manager to lead end-to-end delivery of strategic projects across technology and operations. The role will involve managing project scope, timelines, stakeholders, governance, risks, and financials while ensuring successful project implementation.

Key Responsibilities:

• Manage full project lifecycle from initiation to delivery.
• Drive project planning, stakeholder management, governance, and reporting.
• Coordinate cross-functional teams and manage project dependencies.
• Identify and mitigate project risks and issues.
• Facilitate business requirements gathering and support testing activities.
• Manage project budgets, resource planning, and tracking.
• Leverage AI and automation tools to improve reporting, forecasting, and operational efficiency.
• Ensure compliance with organizational governance and standards.

Requirements:

• 8+ years of Project Management experience.
• Exposure to AI tools such as Copilot or other AI-enabled solutions would be an added advantage.
• Proven experience delivering complex projects within timeline and budget.
• Proven experience managing end-to-end project delivery across operations and business teams.
• Strong Operations SME background with solid understanding of operational lifecycles.
• Strong stakeholder management, communication, and influencing skills.
• Experience with Agile, PMP, PRINCE2, or similar project methodologies.
• Hands-on experience with MS Office, MS Project, JIRA, and reporting tools.
• Exposure to AI-powered tools (e.g., Copilot) for reporting or automation is preferred.

Preferred Background:

• Experience within Financial Services, Investment Banking, or Global Markets Operations.
• Knowledge of business analysis or process improvement methodologies such as Six Sigma.
• Strong organizational, prob

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

Duration: Minimum 3 Months (Full-Time Commitment Required)

Join our Regional Consulting Practice as a Business Analyst Intern. You will work at the intersection of business strategy and technology execution. This role involves analyzing operational models, structuring data, and evaluating how technology systems support business workflows.

Note: This is a full-time internship with the opportunity for conversion to a longer-term contractor or permanent staff member based on performance and business needs.

Key Responsibilities:

• Workflow Integration: Map operational workflows and translate business needs into clear technical functional specifications
• Data Architecture: Assist in data cleaning, mapping, and structuring master data models to prepare systems for deployment
• System Evaluation: Analyze how software platforms align with localized regulatory, compliance, and reporting rules
• Implementation Support: Support system configuration testing, draft technical documentation, and help manage implementation timelines

Technical & Academic Requirements:

• Education: Undergrad or recent grad in Business IT, Supply Chain Management, Industrial Engineering, Analytics, Management Information Systems (MIS), or related fields
• Systems Literacy: Foundational understanding of database structures, ERP concepts, or specialized enterprise software workflows (e.g., supply chain or asset management systems)
• Technical Skills: Proficiency in data tools (Advanced Excel, SQL, or data visualization software) and workflow diagramming tools (Visio, Lucidchart, or Miro)

Professional & Soft Skills:

• Agility & Pace: Ability to think on your feet, adapt quickly to changing project scopes, and thrive under tight deadlines in a fast-paced environment
• Ownership: Highly reliable and responsible; takes accountability for project deliverables and manages time effectively without constant supervision
• Communication: Exceptional verbal and written communication skills; ability to simplify technical jargon for non-technical stakeholders
• Presentation: Confident in preparing high-quality slide decks and presenting findings clearly to internal teams and stakeholders

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection