Job Summary:
We are seeking a proactive and detail-oriented Operations Executive to support the day-to-day operations of our growing technology startup. The successful candidate will work closely with management and cross-functional teams to improve operational efficiency, coordinate projects, streamline processes, and ensure smooth business operations.
Key Responsibilities:
Operations Management
• Coordinate and monitor daily business operations to ensure smooth execution across departments.
• Develop, implement, and maintain operational processes, policies, and standard operating procedures (SOPs).
• Identify process bottlenecks and recommend improvements to enhance productivity and efficiency.
• Support the implementation of operational initiatives and company-wide projects.
Project Coordination
• Track project timelines, deliverables, and milestones across multiple teams.
• Facilitate communication between Product, Engineering, Sales, Marketing, and Customer Success teams.
• Follow up on action items and ensure projects progress according to schedule.
• Prepare project status reports and operational updates for management.
Business Administration
• Manage company documentation, contracts, vendor records, and operational databases.
• Coordinate procurement of software subscriptions, equipment, and office resources.
• Assist in budgeting, expense tracking, and vendor management.
• Support onboarding and offboarding processes for employees.
Data & Reporting
• Maintain operational dashboards and key performance indicators (KPIs).
• Collect, analyze, and present operational data to support decision-making.
• Generate weekly and monthly reports on operational performance and project progress.
• Monitor resource utilization and operational costs.
Process Improvement & Automation
• Evaluate existing workflows and recommend automation opportunities.
• Assist in implementing productivity and collaboration tools.
• Drive continuous improvement initiatives across departments.
• Ensure adherence to operational best practices.
Stakeholder Management
• Serve as a point of contact for internal teams and external vendors.
• Coordinate meetings, prepare agendas, and document action items.
• Support management in executing strategic and operational priorities.
Requirements:
Qualifications
• Diploma or Bachelor's Degree in Business Administration, Operations Management, Information Systems, or related fields.
• 2–5 years of experience in operations, project coordination, business administration, or a related role.
• Experience in a technology startup or fast-paced environment is preferred.
Skills & Competencies
• Strong organizational and multitasking abilities.
• Excellent communication and stakeholder management skills.
• Analytical mindset with strong problem-solving capabilities.
• Ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Excel and Google Workspace.
• Familiarity with project management tools such as Jira, Asana, ClickUp, or Monday.com.
• Experience with data reporting and dashboard tools is an advantage.
• Self-motivated, adaptable, and able to work independently.
