Total 603 information security analyst job vacancies in Business Management / Project / Planning category in The Philippines

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 10+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

latha@dhc.com.sg

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No:R1987570

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 10+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

latha@dhc.com.sg

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No:R1987570

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

What you will do:

As a Project Engineer, you will support the end-to-end process of the project lifecycle.

You will support pre-sales activities, manage project cost and schedules, ensure solution performance, ensure seamless communications, client satisfaction, and compliance to safety and quality standards.

Job Description:

1) Pre-Sales Support:

• Conduct site surveys, design system solutions, and coordinate technical drawings/layouts.

• Assist the project manager to define scope, budget and schedule

• Create project schedules - review specifications, estimate time and manpower requirements, sequence tasks

• Ensure proposed solutions has technical feasibility and aligns with client requirements.

2) Cost & Quality Control:

• Manage and track project budgets, resources, and timelines.

• Ensure projects are completed on time, within budget and meet the highest quality standards

• Ensure the sold solution performs as designed before handover.

3) Project Management:

• Comply with project milestone deliverables & strict datelines

• Oversee procurement lead time & delivery schedule

• Recommend actions based on design, site, or schedule changes.

• Regular Site Visits - Monitor and coordinate on-site installation, testing, commissioning, and troubleshooting activities.

• Create effective methods to track on-site project progress and regularly update schedules to keep all activities on track and within planned timelines.

4) Problem Solving

• Diagnose and resolve technical issues ASAP to minimize delays and cost.

• Follow-up for any defect rectification

5) Stakeholder Management:

• Primary contact for client escalations, between internal teams, and sub-contractors.

• Coordinate by assigning tasks (eg. To Quantity Surveyor, Site Managers)

• Meetings at work sites, job coordination, client/supplier meetings

6) Documentation:

• Prepare Pre-Work documents - MOS, technical drawings, a list of materials & equipment to be deployed, and safety documents like PTWs, RA, MEWP, etc

• Prepare Handover documents - Schematic Drawing, As-Built Drawing, Operation & Maintenance Manual, etc

• Maintain accurate records of project activities, decisions, and changes.

7) Ad hoc duties as assigned

• Provide technical support and training to project staff and stakeholders.

• Share best practices to enhance the project efficiency.

Requirements:

• At least a Diploma in relevant fields.

• Minimum 3 years of relevant experience.

• Knowledge in Security System and ELV Systems e.g. PA system, CCTV system, Card Access, Structure Cabling, Electrical & etc.

• Familiar with AutoCAD.

• Able to manage project cycle independently with minimum supervision.

• Knowledge in designing system/solutions for ELV Security System.

• Able to independently manage multiple projectsCCTV SYSTEM

• Involve in the project and maintenance services related with CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure and whenever required.
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup.
• Troubleshoot Problem encountered on site.
• Develop implementation plan, migration plan, and acceptance test plan for the project.
• Work closely with Project/Maintenance Managers in Planning the implementation tasks.

ACCESS CONTROL SYSTEM

• Installation: Install and configure access control systems, including electronic locks, card readers, biometric scanners, and control panels.
• Maintenance: Perform routine inspections and preventive maintenance on access control systems to ensure optimal performance.
• Troubleshooting: Diagnose and resolve issues with access control hardware and software, including system malfunctions, wiring issues, and connectivity problems.
• Software Management: Install, update, and manage access control software, ensuring that all systems are up-to-date and compliant with security protocols.
• Customer Support: Provide technical support and training to clients on the operation and management of access control systems.

NETWORK

• Perform Installation and troubleshooting on network devices like Cisco, Aruba and Allied Telesis.
• Knowledge of Routers/Switches architecture and software upgrade procedure
• Support Network infrastructure Projects.
• Provide support to resolve network incidents and issues.
• CCNA/CCNP Certification

工作职责：

作为项目工程师，您将全面支持项目生命周期的各个环节。包括协助售前活动、管控项目成本与进度、确保方案性能达标、保持高效沟通、维护客户满意度，并严格遵守安全与质量标准。

岗位描述：

1) 售前支持：

• 执行现场勘测，设计系统方案，协调技术图纸/布局绘制

• 协助项目经理界定项目范围、预算及时间表

• 制定项目进度计划——审阅技术规范、评估工时与人力需求、规划任务序列

• 确保提案技术可行且符合客户需求

2) 成本与质量控制：

• 统筹管理项目预算、资源及时间线

• 保障项目按时交付、不超预算且符合最高质量标准

• 验收前验证交付方案性能达标

3) 项目管理：

• 严格执行里程碑交付节点与截止期限

• 监管采购周期与交付进度

• 针对设计变更、现场调整或进度变化提出应对方案

• 定期现场巡查——协调安装、测试、调试及故障排除工作

• 建立项目进度追踪机制，定期更新计划确保各环节按时推进

4) 问题解决：

• 快速诊断技术问题并解决，最大限度减少延误与成本损失

• 跟进缺陷整改闭环

5) 利益相关方管理：

• 作为客户升级问题的主要对接人，协调内外部团队及分包商

• 任务分派（如安排工料测量师、现场经理等）

• 组织工地会议、工作协调会及客户/供应商会议

6) 文档管理：

• 编制施工前文件：作业安全手册、技术图纸、物料设备清单及作业许可、风险评估、高空作业许可等安全文件

• 编制交付文件：系统原理图、竣工图、运维手册等

• 完整记录项目活动、决策及变更

7) 其他临时职责：

• 为项目成员及相关方提供技术指导与培训

• 分享最佳实践以提升项目效率

任职要求：

• 持有相关专业大专及以上学历

• 具备至少3年相关领域经验

• 熟悉安防系统与弱电系统（如公共广播、视频监控、门禁、综合布线、电气系统等）

• 精通AutoCAD制图

• 能在最小监督下独立完成项目全周期管理

• 具备弱电安防系统方案设计能力

• 能同时统筹多个项目

（注：专业术语处理说明：

1. ELV Systems译为"弱电系统"符合行业惯例

2. MOS采用意译"作业安全手册"便于理解

3. PTWs/RA/MEWP等安全文件保留英文缩写并补充中文释义

4. As-Built Drawing采用行业通用译法"竣工图"）

Responsibilities:

• Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

• Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

• Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly

• Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

• Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

• Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

• Collaborate with stakeholders to gather and analyze business and system requirements. Translate the requirements into user stories, detailed test plans/cases, ensuring all functionality aligns with business needs and project goals.

• Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

• Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

• Develop SIT test scenarios and perform system testing based on test plans.

• UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

• Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

• Facilitate cross-functional collaboration between product, development, and business stakeholders to ensure alignment with the product roadmap.

• Ability to work both independently and collaboratively within a fast-paced team environment, managing tight deadlines and evolving priorities

Key requirements:

• Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

• At least 2-3 years of experiences, preferably in Banking domain.

• Resourceful and possess strong analytical skills

• Proficient with Microsoft Office applications

• Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably

• Good attitude, pro-active and independent with a team player mentality

• Eager to take on challenges, driven and motivated to grow

• Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Dear Applicant,

If you or someone you know is interested, please send the CV directly to VeronicaE@evolutionjobs.sg (most preferred, as I may overlook some CVs due to the high volume).

Please note that visa sponsorship is not available at this time.

JD

Key Responsibilities:

•           Work as a functional business analyst with the project team for creditorigination and early credit warnings

•           Analyze current processes to identify AI opportunities.

•           Collaborate with business sponsors, product managers, data scientist,technology partners to realize business needs

•           Review Vendor Deliverables to ensure governance check and balance

•           Familiar with Associative data modeling,  predictive & text analytics,classification, data exploration, summarization

•           Perform exploratory data analysis to uncover trends, patterns, and anomalies.

•           Create visualizations and dashboards to communicate insights effectively tostakeholders

•           Ensure AI Realization as per plan

•           Enforce Proper Governance before commissioning solution transiting Human In theloop to Human out of the loop

•           Identify opportunities of tuning to increase AI Accuracy for higherproductivity.

Your new company

Be apart of an exciting new government related project.

Your new role

·      Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

·      Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

·      Evaluate and recommend technologies (includingAI tools), aligning with technology directions and WOG central solution, through hands-on experimentation.

·      Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

·      Ensure system readiness for deployment and analyze the impact of changes.

·      Assist the CIO in identifying digital transformation opportunities.

·      Define product vision, roadmap, and objectives aligned with business strategy.

·      Communicate product strategies and use data to inform decisions

What you need

·      Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.

·      Business Analysis certification (e.g., CBAP).

·      Past development or consulting experience.

·      Experience in Agile, Knowledge Management, or Service Design.

·      Experience in at least one full software/product development cycle (Agile preferred).

·      Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, call or whatsapp Eric at Hays on +6586789212 or email Eric.liung@hays.com.sg for a confidential discussion.

Referrals are welcome.

EA Reg Number: R26160884

EA License Number: 07C3924 | Company Registration No:200609504D

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About The Team

We are hiring a Strategy Analyst to support a high-performing Strategy team that works directly with the CEO. You will work across a wide range of topics -- long-term corporate strategy, investment analysis, financial performance, market research, and organizational priorities -- providing the research, data, and analytical foundation that the team builds on.

This is an early-career role designed for someone who is sharp, structured, and hungry to grow fast. You will be exposed to the most consequential decisions in the company from day one.

Responsibilities

• Conduct market research, industry analysis, and competitive benchmarking across a wide variety of strategic topics
• Build and maintain data models, financial trackers, and analytical frameworks that support ongoing strategy work
• Develop a working understanding of Amartha's P&L, business model, and financial drivers to support investment and performance analyses
• Produce first-draft slides, data summaries, and written sections for review by the Senior Strategy Manager and VP Strategy
• Turn raw data and research into clean, insight-ready charts, tables, and executive-friendly visualizations
• Support preparation for high-stakes meetings with C-suite and senior stakeholders across the organization
• Respond to ad hoc requests from VP Strategy with fast, accurate, and well-structured outputs

• S1 from a reputable Indonesian university (UI, ITB, UGM, UNPAD, Prasmul, BINUS or equivalent)
• Economics, Management, Engineering, or quantitative disciplines preferred; strong academic record expected
• 1 to 3 years of experience in consulting, investment banking, corporate finance, or a structured analytical role
• Strong quantitative skills -- Excel proficiency, financial modeling basics, and comfort with data analysis
• Ability to structure ambiguous problems and communicate findings clearly in both written and slide format
• Exposure to or genuine interest in financial services, fintech, or lending businesses
• Fast learner who takes feedback well, improves quickly, and takes initiative without being asked
• Ambition to grow into a Senior Strategy Manager role over time

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Business Analysis & Requirements Management

•           Collaborate with Business Unit Specialists to elicit, review, and validatebusiness requirements.

•           Perform impact assessments and analyze the "to-be" business andoperational processes based on agreed requirements.

•           Define detailed functional and non-functional requirements aligned withbusiness objectives.

•           Monitor and manage risks / issues related to requirements and scope creep.

•           Perform impact assessments and estimations for project change requests.

Functional Design & Solution Alignment

•           Transition requirements to System Analysts, ensuring clarity and completeness.

•           Maintain traceability of functional specification to business requirements.

Testing

•           Review test plan and functional test scope prepared by testing team.

•           Support SIT and UAT, including defect prioritisation, tracking and resolution.

Must have:
·       Wholesale banking

·       Customer experience

·       Customer Onboarding and servicing workflow
- AI experience

Dear Applicant,

If you or someone you know is interested, please send the CV directly to VeronicaE@evolutionjobs.sg (most preferred, as I may overlook some CVs due to the high volume).

Please note that visa sponsorship is not available at this time.

JD

Key Responsibilities:

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan
• Assist in Test Progress, Defects Analysis
• Analyze current business processes to identify AI integration opportunities.
• Collaborate with business sponsors, product managers, data scientist, technology partners to realize business needs into actual solution.
• Conduct data analysis to support decision-making and validate AI model readiness.
• Familiar with Associative data modeling, predictive & text analytics, classification, data exploration, summarization.
• Work with relevant stakeholders to develop use case benefits explanation, business requirement documents (BRDs), process maps, data dictionaries, client journey, user stories..etc

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Minimum with 2 years’ relevant work experience in Security Industry
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Reporting to Business Operations Manager, Singapore 

As a Project Engineer, you will work closely with project managers and a team of engineers and technicians to ensure the successful installation and commissioning of Integrated security projects. You will be responsible for managing the project lifecycle, from planning and execution through to completion, ensuring tasks are delivered on time and within budget. Your role will require expertise in security system installation, troubleshooting, and system optimization, along with a focus on customer satisfaction and continuous improvement.  

What you might do on a day to day   

Project Execution & Management  

• Lead the installation, testing, and commissioning of Integrated Security systems (Access Control, CCTV, etc.) at client sites.  

• Oversee on-site installation, maintenance, repairs, and troubleshooting of systems.  

• Coordinate with internal teams to ensure projects are delivered according to schedule, budget, and quality standards.  

• Maintain regular communication with the Project Manager to provide updates on project progress, risks, and issues.  

• Prepare and submit detailed progress reports, including performance analysis and corrective actions.  
  

Technical Systems Management  

• Program and configure security systems (S2, C-cure, Gallagher, Lenel, Milestones, etc.) to meet client specifications.  

• Perform diagnostic testing and resolve technical problems efficiently, ensuring minimal system downtime.  

• Conduct Planned Preventative Maintenance (PPM) on existing systems and recommend system improvements.  

• Undertake surveys and assist in preparing pricing for system upgrades or changes requested by clients.  
  

Customer & Stakeholder Engagement  

• Cultivate and maintain strong, positive relationships with customers, addressing inquiries, feedback, and complaints in a professional manner.  

• Collaborate with the technical team to ensure compliance with project specifications and handle any variation claims.  

• Assist clients in understanding their security requirements and offer tailored recommendations to enhance system performance.  
  

Operational Excellence & Compliance  

• Ensure adherence to company procedures, project KPIs, and reporting requirements.  

• Identify opportunities for operational improvements and contribute to initiatives aimed at enhancing service delivery and efficiency.  

• Comply with health and safety standards, ensuring safe working practices across project sites.  
  

Skills & Experience:  

• Minimum of 2 years' experience in a similar role within the Electronic Security industry.  

• Strong knowledge of Integrated Security Systems installation and commissioning (e.g., Access Control, CCTV, etc.).  

• Experience with security system software such as S2, C-cure, Gallagher, Lenel, Milestones, etc.  

• Technical Certificate or Diploma in Electrical /Electronic Engineering or related field.  

• Proficient in Microsoft Office programs; basic knowledge of IT networking and CAD is advantageous.  

• Strong project management skills, with the ability to manage time, resources, and tasks effectively.  

• Excellent communication and interpersonal skills, with the ability to work collaboratively with technical teams and customers.  

Who You Are:  

• A proactive problem-solver who thrives in fast-paced environments.  

• Detail-oriented, with a keen focus on delivering high-quality results.  

• Able to manage multiple projects and priorities simultaneously, ensuring deadlines and objectives are met.  

• Technically adept with a strong understanding of security systems, coupled with a passion for continuous learning and development.  
  

Job Description

We are seeking a detail-oriented and independent Business Analyst to support the delivery of technology solutions by bridging business requirements and technical implementation. The role involves close collaboration with stakeholders to analyse business needs, define requirements, and contribute to solution design.

Key Responsibilities

• Gather and analyse business requirements and translate them into functional and technical specifications
• Collaborate with stakeholders to identify and propose solutions to business problems
• Support solution design, including workflows and system requirements
• Perform data analysis to support decision-making and business insights
• Prepare project documentation such as reports, specifications, and status updates
• Assist in stakeholder discussions, workshops, and presentations
• Work closely with cross-functional teams to support delivery of solutions

Requirements

Must Have

• Strong ability to work independently and manage assigned BA tasks with attention to detail
• Good understanding of technical requirements, including basic debugging and code-level concepts
• Exposure to Java, JavaScript, SQL, and AWS Cloud
• Strong communication skills with ability to translate technical concepts into business-friendly language

Good to Have

• Experience facilitating client or stakeholder workshops
• Strong analytical and problem-solving skills
• Ability to break down complex problems and propose solutions
• Familiarity with Software Development Life Cycle (SDLC)
• Experience in writing clear technical and functional documentation

Location: Toa Payoh

Employment Type: 1-Year Contract

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 8+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.
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·        Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.

·        Experience in at least one full software/product development cycle (Agile preferred).

·        Strong analytical, problem-solving, and influencing skills.

·        Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

·        Proactive, motivated, and inquisitive mindset.

·        Ability to code and iterate during planning sessions and conduct workshops.