• Work closely with stakeholders to analyze business processes, gather and document requirements, and identify opportunities for process improvements.
• Conduct data analysis, preparing reports, and collaborating with cross-functional teams to drive strategic decision-making.
• Support the implementation of business solutions, ensuring alignment with organizational objectives.
  Develop and maintain dashboards, KPIs, and performance metrics to monitor business trends and operational effectiveness.
• Extract, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability for reporting and analysis.
• Perform ad hoc analysis to support business initiatives, identify insights, and recommend data-driven solutions.
• Translate complex data findings into clear presentations and actionable recommendations for both technical and non-technical stakeholders.
• Collaborate with cross-functional teams to improve reporting processes, automate workflows, and enhance data accessibility.
• Assist in the design, testing, and deployment of data and reporting solutions to support business operations and strategic goals.
• Monitor data quality and support governance initiatives to maintain compliance with organizational standards and best practices.
• Identify patterns, trends, and opportunities through statistical analysis and business intelligence tools.
• Support project planning, tracking, and documentation to ensure timely delivery of business and analytical initiatives.
• Stay updated on industry trends, analytical methodologies, and emerging technologies to continuously improve business analysis capabilities.

Job Summary

We are looking for a discovery-driven Business Analyst to support digital initiatives within aviation domain. This role involves driving the end-to-end requirements journey, from shaping ambiguous business problems into clear, structured solutions—requiring strong critical thinking, storytelling, and stakeholder communication skills to drive alignment across business and technical teams.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Engineering, or related field;
• Must have 2–5 years of experience as a Business Analyst or similar role;
• Must have strong experience in requirements gathering, analysis, and documentation (BRD, user stories, use cases);
• At least 1 year of experience in SIT/UAT and defect management;
• Hands-on experience with Agile (Scrum/Kanban) and tools such as JIRA or Confluence;
• Strong analytical thinking with the ability to structure ambiguous problems into clear solutions;
• Excellent communication and storytelling skills to engage and influence stakeholders.

Desired Skill-set

• Experience with Design Thinking and user-centric solutioning;
• Familiarity with UX/UI collaboration tools (e.g., Figma, Miro);
• Exposure to performance or non-functional requirement testing;
• Relevant BA certifications (CBAP, PMI-PBA, IIBA-AAC) are a plus;
• Experience in aviation or enterprise platforms is advantageous.

Responsibilities

• Gather, analyse, and translate business needs into clear functional and technical requirements;
• Structure vague problem statements into defined scope, solution approaches, and roadmaps;
• Develop BRDs, user stories, acceptance criteria, and process flows;
• Facilitate workshops and discussions to align stakeholders and drive decision-making;
• Apply Design Thinking to drive user-centric solutioning and validation;
• Collaborate with UX, developers, and architects to ensure solution feasibility and alignment;
• Define and support SIT/UAT, ensuring solutions meet business and user expectations;
• Act as the key bridge between business and tech teams, managing priorities and expectations;
• Participate in Agile ceremonies and support backlog refinement and delivery.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Job Summary

We are looking for a detail-oriented Business Analyst to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 4 years of experience as a Business Analyst or similar role;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands-on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer-servicing platforms or customer-facing digital channels;
• Experience working in regulated environments such as hospitality, financial services, government, or similar industries;
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies;
• Strong stakeholder management and communication skills across business, IT, compliance, and vendors.

Desired Skill-set

• Experience in COTS evaluation, fit-gap analysis, or vendor management;
• Exposure to tender/RFP processes and vendor assessment activities;
• BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus.

Responsibilities

• Gather, analyse, and translate business and regulatory requirements into functional and non-functional specifications; 
• Drive end-to-end business analysis activities across solution design, testing, implementation, and post-go-live validation;
• Facilitate workshops and discussions with business, compliance, IT, and vendor stakeholders;
• Maintain requirements traceability and ensure solutions align with business and compliance expectations;
• Support COTS evaluation, vendor coordination, and solution assessment activities;
• Define and support SIT/UAT/ORT activities, including defect tracking and resolution coordination;
• Support implementation readiness, operational handover, and post-deployment validation activities;
• Act as the key bridge between business, compliance, vendors, and technical teams throughout the project lifecycle.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Responsibilities

• Build a solid understanding of Apple B2B processes across SMBs, large corporations, and educational institutions.

• Document current and future state processes, capturing regional nuances with precision.

• Participate in stakeholder workshops, gathering and recording business requirements.

• Produce analytical deliverables — including process maps, gap analyses, and requirement documents — to support program activities.

• Assist with data readiness for system rollout, including preparation and validation of migration data.

• Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.

• Support change management and training activities, including preparing training materials and reference content for future state processes.

• Keep your manager informed on progress, escalating blockers and risks.

Requirements:

• BS or equivalent degree in a discipline related to the role, with 4–6 years of relevant experience.

• Exposure to a B2B selling environment; experience in consumer electronics is a plus.

• Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems; familiarity with Salesforce is a plus.

• Good analytical skills and attention to detail, with the ability to present information clearly.

• Experience contributing to business requirement documents.

• Ability to work independently while proactively seeking guidance when needed.

• Collaborative and adaptable working style with a willingness to learn.

• Good organisational skills and ability to manage multiple workstreams.

• Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.

• Background or interest in AI solutions would be a plus.

Job Highlights

• Exposure to Corporate Actions
• Involved in system testing, process improvement
• Opportunity to contribute to operational excellence and governance initiatives

Job Description

We are looking for a detail-oriented professional to support Corporate Actions operations and business activities within a banking environment. This role involves working closely with business users, operations teams, and technology stakeholders to ensure smooth processing and delivery of Corporate Actions related activities.

Key Responsibilities

• Provide support for Corporate Actions systems, including workflows, system processes, and operational activities
• Support daily business operations and respond to business and user queries in a timely manner
• Ensure accurate and timely processing of Corporate Action events according to operational requirements
• Coordinate client notifications relating to voluntary Corporate Action events
• Ensure accurate processing and execution of client instructions throughout event lifecycles
• Handle enquiries from stakeholders and internal teams professionally and efficiently
• Support testing activities including planning, execution, issue tracking, and validation
• Coordinate User Acceptance Testing (UAT) activities and support implementation readiness
• Maintain documentation related to processes, testing activities, and operational workflows
• Support governance, risk controls, and process improvement initiatives

Requirements

• Diploma or Degree in Business, Information Technology, or related discipline
• Proven experience in IT application or infrastructure development or support.
• Good understanding of operational processes, system workflows, and data management concepts
• Strong analytical, problem-solving, and communication skills

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a domain-expert RPA Business Analyst with deep, hands-on knowledge of Reinsurance operations and a proven track record of delivering intelligent automation programmes using UiPath. This is a specialist role within our Automation Centre of Excellence (CoE), focused exclusively on the reinsurance and insurance value chain — from treaty and facultative processing to bordereau reconciliation, claims management, and regulatory reporting.

The RPA BA will be the primary interface between reinsurance business stakeholders and the automation delivery team. You will own the end-to-end discovery, analysis, documentation, and governance of automation initiatives — producing artefacts to CoE standards while working closely with UiPath developers to ensure solutions are technically sound, compliant, and deliver measurable business value.

KEY RESPONSIBILITIES

Process Discovery & Analysis

• Lead structured process discovery workshops with underwriting, claims, finance, and reinsurance operations SMEs to capture end-to-end workflows

• Analyse and document As-Is reinsurance processes across treaty, facultative, bordereau, claims, and cession accounting workflows

• Assess automation feasibility, calculate complexity vs. benefit scores, and recommend processes for RPA, attended automation, or AI-assisted processing

• Produce As-Is and To-Be process maps using BPMN notation (Visio, Lucidchart, or equivalent) incorporating all exception paths and business rules

• Identify and document data sources, system integrations, and dependencies including reinsurance platforms (RI3K, Sequel, Remetrica, Xuber, or equivalent)

Documentation & Artefact Ownership

• Author high-quality Process Definition Documents (PDDs), Business Requirements Documents (BRDs), and Solution Design Documents (SDDs) to CoE standards

• Maintain a live automation register covering pipeline, in-flight, and production bots with version control, change logs, and ownership matrices

• Produce and maintain operational runbooks, exception-handling guides, and escalation procedures for each deployed automation

• Own UAT planning, test script authoring, execution coordination, defect tracking, and formal business sign-off documentation

• Prepare change management communications and end-user training packs for automation go-lives across reinsurance operations

• Deliver post-implementation benefits realisation reports tracking FTE savings, error rate reduction, SLA compliance, and ROI

Stakeholder Engagement & Governance

• Act as the primary point of contact for reinsurance business stakeholders throughout the automation lifecycle from discovery to hypercare

• Present automation proposals, solution designs, and delivery updates to senior stakeholders including COO, CFO, and CUO level

• Work closely with UiPath developers to validate technical designs against business requirements and ensure solution accuracy

• Collaborate with Compliance, Risk, and Internal Audit teams to ensure automations meet MAS regulatory requirements and internal control frameworks

• Support the development and continuous improvement of CoE documentation standards, templates, and governance frameworks

• Contribute to the quarterly automation pipeline review, prioritising opportunities based on strategic value and implementation complexity

UiPath Platform & RPA Knowledge

• Apply working knowledge of UiPath Studio, Orchestrator, and REFramework to validate technical designs and support developer decision-making

• Understand UiPath Document Understanding capabilities to scope intelligent data extraction from reinsurance documents (bordereaux, slips, endorsements)

• Define bot exception handling requirements, Orchestrator queue structures, and alerting thresholds in collaboration with the development team

• Participate in code reviews and UAT execution with an appreciation of RPA development best practices

• Support UiPath Process Mining or Task Mining exercises to objectively validate process discovery findings

REINSURANCE DOMAIN KNOWLEDGE

This role requires substantive reinsurance domain expertise. Candidates must demonstrate knowledge across the following areas:

Treaty Reinsurance

• Quota share, surplus, and excess of loss (XL) treaty structures, premium calculation methodologies, and profit commission arrangements

• Treaty bordereau processing: premium bordereau, claims bordereau, and cash call management across cedent portfolios

• Treaty accounting cycle: cession entry, reinsurance premium payable/receivable, and intercompany settlement

Facultative Reinsurance

• Facultative submission workflow: risk assessment, slip preparation, capacity placement, and certificate issuance

• Facultative premium and claims processing, including endorsement handling and cancellation workflows

Claims & Finance Operations

• Claims bordereau intake, IBNR reserve management, loss run generation, and reinsurance claims recoverable tracking

• Cash calls, loss portfolio transfers, and commutation processing

• Financial close processes: reinsurance entries, bordereau reconciliation, and management accounts preparation

Regulatory & Market Knowledge

• Familiarity with Singapore MAS regulatory framework for reinsurers and branches operating in Singapore

• Understanding of Lloyd’s of London market operations, ACORD messaging standards, and market reform initiatives (Blueprint Two)

• Working knowledge of IFRS 17 impact on reinsurance accounting and associated reporting automation opportunities

• Awareness of data governance, data lineage, and reconciliation control requirements in a regulated reinsurance environment

TECHNICAL & TOOLS EXPERIENCE

• 5–8 years of Business Analyst experience, with a minimum of 3 years in the reinsurance or specialty insurance sector

• Demonstrated experience delivering RPA automation programmes in a BA capacity, ideally using UiPath

• Proficiency in BPMN process mapping tools: Visio, Lucidchart, Bizagi, or equivalent

• Strong working knowledge of reinsurance platforms: RI3K, Sequel Eclipse, Remetrica, Xuber, or Majesco Treaty

• Familiarity with core insurance/reinsurance systems and their data structures (policy admin, claims, finance ledger)

• Proficiency with documentation and collaboration platforms: Confluence, SharePoint, Jira, or equivalent

• Ability to read and interpret SQL queries and API specifications to validate integration designs

• Experience with data analysis tools (Excel advanced, Power BI, or similar) for bordereau reconciliation and benefits tracking

• Basic understanding of UiPath Studio, Orchestrator, and REFramework is required; hands-on development experience is a strong advantage

DOCUMENTATION ARTEFACTS & OWNERSHIP

The RPA BA will own or co-own the following artefacts across the automation delivery lifecycle:

Artefact Description & Purpose

Process Definition Document

(PDD) Current-state workflow with inputs, outputs, business rules, exception paths, and automation feasibility score

Business Requirements

Document (BRD) Stakeholder needs, business objectives, constraints, assumptions, and acceptance criteria

Solution Design Document

(SDD) Bot architecture, component diagram, integration touchpoints, Orchestrator queue design, and error-handling strategy

As-Is / To-Be Process Maps BPMN swim-lane diagrams illustrating current vs. automated future-state workflows with time/cost benchmarks

Automation Pipeline &

Priority Matrix Scored backlog using complexity vs. benefit framework; used to drive CoE roadmap and sprint planning

UAT Test Scripts & Sign-off

Pack End-to-end test cases, expected vs. actual results, defect log, and formal business sign-off documentation

Operational Runbook Bot support procedures, exception-handling guide, alerting thresholds, escalation matrix, and restart instructions

Benefits Realisation Report Post-go-live metrics: FTE savings, processing time reduction, error rates, SLA compliance, and ROI calculation

Change Management & Training Pack End-user comms, training materials, process change summaries, and adoption tracking dashboard

Automation Register Live log of pipeline, in-flight, and production bots with version history, change log, and ownership

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with highly specialised reinsurance domain expertise. All applicants must be eligible to work in Singapore at the time of application.

To apply, please submit your CV and a cover letter that clearly outlines: your reinsurance domain experience, specific RPA automation programmes you have contributed to as a BA, your documentation standards and artefacts produced, and your UiPath familiarity. Portfolio samples (PDDs, process maps, BRDs — anonymised) are welcome and encouraged.

Job Summary

We are seeking a dynamic and analytical Business Systems Analyst to bridge between business needs and technology solutions. In this role, you will focus on supporting initiatives that drives operational efficiencies and design scalable, automated workflows. You will translate business requirements into technical specifications for RPA (Robotic Process Automation), AI, and system integrations. Additionally, you will be responsible for managing the department’s boundary systems, including the design and implementation of solutions for new initiatives and change requests. Strong project management skills are essential, as the candidate will handle project scoping, scheduling, stakeholder engagement, and project communications.

Key responsibilities and duties:
1)     Lead or co-lead system enhancement projects for boundary business systems and automation programs.

2)     Support corporate initiatives and projects to achieve business objectives and strategic goals.

3)     Collaborate with cross-functional teams to map current-state workflows, identify bottlenecks, and uncover automation opportunities to drive operational efficiency.

4)     Design intelligent automation solutions using tools like Blue Prism, Microsoft Power Automate.

5)     Develop test scenarios, coordinate User Acceptance Testing (UAT), and ensure automated solutions meet quality standards and business expectations.

6)     Facilitate smooth transitions by creating training materials and providing ongoing support to end-users adopting new automated systems.

7)     Maintain, monitor, and enhance automation solutions to ensure scalability, reliability, and alignment with evolving business requirements.

8)     Provide production support for boundary business systems supporting the Sales Operations organization.

9)     Identify trends and effective solutions for system issues to ensure system stability and improved performance.

10)  Analyze existing business systems and tools to improve efficiency, effectiveness, and security.

11)  Develop financial and operational reports for stakeholders, including designing new reports and enhancing existing queries to meet business needs.

Preferred Skills:

1)     Bachelor in Computer Science, Engineering, Mathematics, or related field

2)     3-5 years of experience as a Business Systems Analyst or similar role, with at least 2-3 years experience on automation projects

3)     Proficiency in .Net Framework (ASP.NET, C#, Visual Basic) and MS SQL Server

4)     Knowledge with RPA software such as Blue Prism, Power Automate and UIPath.

5)     Ability to perform effectively under pressure and manage tight timelines.

6)     Strong analytical skills; a collaborative team player with a logical and structured approach to problem-solving.

7)     Experience in project management including project scope, scheduling, stakeholder engagement and project communications.

8)     Experience in maintaining organizational databases or reporting systems is an added advantage.

About the Company

We are a premium financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, high-throughput data warehousing architecture, and rigorous delivery governance, we orchestrate high-performance platform migrations that power global financial networks. We focus on engineering mastery, data pipeline modernization, and cultivating top-tier technical advisory talent in Singapore.

About the Job

We are seeking a mid-to-senior Murex Datamart Business Analyst specializing in Back Office and Finance Reporting for a major corporate banking transformation programme. This role stands at the critical nexus of business analysis and technical data warehouse delivery.

Operating under the guidance of the Murex Datamart Lead during the Analysis, Design & Report Development Phase, you will take individual ownership of the Back Office (BO) and Finance reporting catalogues. Your mission will be to interface directly with Operations, Settlements, and Financial Controllers, translating complex regulatory and operational accounting needs into high-performance, fully reconciled MX.3 Datamart reporting layers.

Key Skills at a Glance

• Experience Tier: 5–8 Years Hands-On Murex MX.3 Datamart Engineering

• Datamart Objects: Dynamic Tables (PL, CS, DT, MV, LRB, PLVAR), Feeders, Filters, and Extractions

• Back Office Domain: Settlement Instructions, Confirmations, Nostro/Position Reconciliations, SWIFT Messaging

• Finance Domain: P&L Attribution/Explain, Accruals & Amortisation, Mark-to-Market (MTM) Valuations, Ledger Mapping

• Technical Stack: SQL (Sybase / Oracle), Unix/Linux Shell Scripting, Control-M Batch Processing

• Core Schema: Murex FIN Schema, MXRes Configurations, Launcher Flags

• Methodology: Requirements Elicitation, Business Requirement Specifications (BRS), Functional Design Documents (FDD)

• Quality Gate: SIT/UAT Test Case Engineering, Data Lineage Traceability, Defect Triage

Key Responsibilities

1. Requirements Architecture & Functional Design

• Stakeholder Elicitation: Lead structured workshops and interviews with Back Office operations staff and Finance controllers to elicit, analyze, and map complex reporting needs.

• Specification Engineering: Author detailed Business Requirement Specifications (BRS), Functional Design Documents (FDDs), and report-level data models mapping fields against the Murex FIN Schema.

• Platform Alignment: Ensure report designs reflect platform reality by aligning them with target End-of-Day (EOD) schedules, accounting engine flows, and cross-module dependencies (FO → MO → BO → Finance).

• Object Reuse Governance: Collaborate with the Datamart Lead to align design blueprints with the broader enterprise data warehouse strategy, driving dynamic table standardization and feeder asset reuse.

2. Datamart Configuration & Report Development

• Object Building: Configure core MX.3 Datamart layers, including dynamic tables (PL, CS, DT, LRB), processing scripts, batches of feeders, and complex pre/post-filter conditions.

• BO Delivery: Build and maintain operational reports tracking settlement instructions, nostro/position reconciliations, failed trade blotters, and SWIFT message delivery paths.

• Finance Delivery: Build and maintain financial reporting pipelines tracking daily P&L attributions, MTM valuations, accrual/amortisation schedules, and General Ledger (GL) feed validations.

• Batch Integration: Manually execute processing scripts or coordinate via Control-M to monitor batch runtimes, configure job dependencies, and tune query performance inside EOD cycles.

3. Report Validation, Reconciliation & Testing

• Data Lineage Auditing: Reconcile Datamart extraction output files directly against onscreen MX.3 simulation views, Mreport baselines, and downstream accounting ledgers to guarantee 100% data completeness.

• Discrepancy Triage: Trace, debug, and fix report output anomalies resulting from faulty feeder logic, filter conflicts, or unmapped master data attributes.

• Quantitative Validation: Audit high-value financial metrics (P&L explain figures, accrual balances) against control sheets provided by Product Control analysts.

• Test Track Execution: Author and execute SIT and UAT test scripts covering edge-case trade populations. Provide dedicated hypercare to business testers during UAT, delivering swift root-cause analysis for failed validations.

4. Workstream Collaboration & Interface Management

• Integration Alignment: Partner with the MxML/Integration team to ensure downstream report consumers (GL ledger engines, regulatory platforms) receive timely, structurally sound extracts.

• Knowledge Optimization: Catalogue the reporting inventory neatly by product class and frequency, and deliver clean documentation to support operational handovers at project closure.

Required Experience & Qualifications

Professional Experience

• Platform Tenure: 5–8 years of hands-on experience as a Functional Consultant or Business Analyst on Murex MX.3 Datamart reporting platforms, operating heavily within BO or Finance domains.

• Asset Class Literacy: Solid understanding of capital markets product life cycles within MX.3, with mandatory coverage of FX, alongside Money Markets, Interest Rate Derivatives, Fixed Income, and Equity structures.

• Domain Competency (BO): Strong functional grasp of settlement workflows, confirmation routing, and SWIFT series messaging layouts (MT300, MT320, MT202, MT199).

• Domain Competency (Finance): Clear comprehension of the Murex Accounting Engine, including how P&L entries, templates, and accrual types are mapped into Datamart tables.

Technical Skills

• Advanced Database Querying: Intermediate to advanced SQL skills (Oracle and/or Sybase) for running data validation queries and structural joins across the FIN schema.

• Environments & Scripts: Basic to intermediate Unix/Linux command-line familiarity; Shell scripting (Bash, awk, sed) for automated file parsing or batch tracking is highly advantageous.

• Batch Orchestration: Practical exposure to Control-M or an equivalent enterprise job scheduler within a Murex EOD context.

• Reporting Extensions: Familiarity with launcher flags and MXRes files. Exposure to legacy Mreport migrations or downstream BI systems (Power BI, Tableau, Crystal Reports) is an advantage.

Education & Credentials

• Bachelor’s degree in Finance, Accounting, Computer Science, Information Technology, Business Analytics, or a related discipline.

• Formal vendor training in Murex Datamart modules is an advantage.

• Professional accounting credentials (CPA, ACCA, or equivalent) are considered a strong plus for the Finance track of this role.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

Responsibilities
• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach

(Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for
•       Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines 

•       Atleast 5 years relevant working experience in a similar capacity (advantageousto have had some Consulting, Software Development and Design experience)

•       Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

•      Working knowledge of AI tools and concepts

•       Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

•       Good stakeholder engagement and communication skills with ability to influence andpitch ideas 

•       Adriven and motivated personality with the ability to rapidly learn, apply and execute

•      Experience in Project Management and Product Management is a plus

•      Motivated by innovation to achieve business goals and customer satisfaction

•       Excellent written, verbal communication, presentation and negotiation skills

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

We are seeking an experienced Business Analyst with a strong background in the Insurance domain and hands-on experience working in Agile environments. The ideal candidate will bridge the gap between business stakeholders and technology teams, gathering and analyzing requirements, defining solutions, and ensuring successful delivery of insurance-related projects and products. 

Key Responsibilities 

• Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.  

• Conduct requirement elicitation workshops, stakeholder interviews, and process analysis sessions.  

• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.  

• Analyze existing insurance processes and recommend improvements to enhance operational efficiency and customer experience.  

• Support Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.  

• Work closely with Product Owners to manage and prioritize product backlogs.  

• Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and data mapping documents.  

• Facilitate communication between business users, development teams, QA teams, and external vendors.  

• Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and obtaining stakeholder sign-off.  

• Identify project risks, dependencies, and gaps, and proactively recommend mitigation strategies.  

• Ensure delivered solutions align with business objectives, regulatory requirements, and industry best practices.  

Required Skills & Qualifications

• Minimum 5 years of experience as a Business Analyst in Insurance domain 

• Knowledge of insurance regulations and compliance requirements.  

• Certifications such as: CBAP, CCBA, or ECBA , Agile/Scrum Certification (CSM, PSM, SAFe, etc.)  

• Experience with digital transformation, system integration, or insurance platform implementations.  

• Proven experience working in Agile/Scrum environments.  

• Strong knowledge of Agile methodologies, Scrum framework, and SDLC.  

• Experience in writing user stories, acceptance criteria, and maintaining product backlogs.  

• Proficiency in requirements gathering, process modeling, and business analysis techniques.  

• Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar.  

• Strong analytical, problem-solving, and communication skills.  

• Ability to manage multiple stakeholders and work in cross-functional teams.  

• Review test cases, scripts, and data for each product and channel in line with feature specifications.

• Assess test cases, scripts, and data across functional, integration, regression, and workflow testing for both New Business and Post Issuance (POS) features.

• Review and approve UAT results within project timelines, accounting for overlapping releases across channels.

• Identify and log defects with clear references to requirements, and collaborate with QA, BA, and Developers for timely resolution.

• Track and follow up on unresolved defects to support on‑time release delivery.

• Document UAT review outcomes with supporting evidence and maintain full traceability to requirements.

• Perform post‑deployment checks to validate expected feature behavior in the production environment.

• Organize and lead defect checkpoint discussions with QA, BA, and Developers when necessary.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Scope

• Collate and manage all the details regarding the application for the assigned business vertical information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy
• Collate and rationalize all stakeholders’ requirements and walkthrough these requirements with team.
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Job Qualifications

• A Degree in business, Finance, or related field
• With at least 1 year of business analysis experience. Banking domain background is a plus.
• Able to liaise with stakeholders, internal tech teams, solution engineers and work closely with them to determine acceptable solutions.
• Good written and spoken communication skills, and documentation skills

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Your new company

This is a multinational investment bank.

Your new role

• Work closely with project managers, subject matter experts (SMEs), and technology teams—often in a virtual environment—to deliver high-quality business requirements and process workflows.
• Facilitate workshops and working group discussions with GMO teams across regions, as well as internal and external stakeholders (including Exchanges, Business, and Technology teams).
• Analyze business and system requirements, identify gaps, and propose solutions aligned with organizational objectives.
• Develop and maintain Business Requirement Documents (BRDs), functional specifications, and process workflows.
• Support project managers in managing workstreams, ensuring adherence to enterprise standards and governance frameworks.

What you'll need to succeed

• University degree or equivalent in Business, Finance, Technology, or related discipline.
• Some experience as a Business Analyst or in a similar role within Financial Services or Operations.
• Strong analytical and problem-solving skills with attention to detail.
• Some experience in Global Markets Operations or Investment Banking.
• Familiarity with Agile project delivery frameworks.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

At Shopee, logistics is the backbone of connecting millions of buyers and sellers across Southeast Asia. As a Strategy and Operations Analyst, you’ll play a pivotal role in shaping this massive network—designing data-driven solutions that make deliveries faster, warehouses smarter, and operations more cost-efficient.

Leveraging data, analytics, optimisation models, and collaboration with cross-functional teams, you’ll drive innovations that directly influence strategy and transform the user experience at scale. 

You may work on projects such as:

• Designing the transportation network, deciding the optimal number and location of hubs and warehouses
• Developing warehouse layout strategies to improve productivity and throughput
• Modelling inventory placement across the network to reduce lead times and costs
• Comparing air, sea, and land transportation modes for cost-effectiveness and speed
• Projecting end-to-end supply chain costs under different demand and volume scenarios
• Optimising last-mile delivery strategies for both urban and rural regions
• Evaluating the role of automation and technology in future network design
• Conducting scenario analysis to understand the impact of disruptions, fuel price changes, or labour constraints

Job Description:

• Process Strategy & Optimisation: Evaluate and refine logistics processes to enhance efficiency, reduce costs, and strengthen operational scalability.
• Data Analysis & Insight Generation: Analyse diverse and dynamic datasets on operations and user behaviours, uncovering insights that tackle complex, real-world challenges. Use modelling and analysis to identify trends and generate insights that inform high-stakes business decisions.
• Strategic Support: Align strategic projects with broader business goals by supporting discussions with stakeholders and helping to define clear operational objectives.
• Planning & Execution: Help translate strategic goals into actionable plans with defined steps, contributing to their successful implementation.
• Performance Monitoring: Track the results of new initiatives, providing data and observations to help the team identify successes and areas for further refinement.

Requirements:

• Currently pursuing or has completed a Bachelor's Degree in any discipline from a reputable university with strong academic credentials. Candidates who are currently pursuing their Bachelor’s Degree should be expected to graduate by Jul 2026, and all candidates must be able to join us by Aug 2026.
• Candidates who meet the above requirements and are currently pursuing a Master’s Degree or above must be able to join us on a full-time basis by Aug 2026. A Master’s Degree or above is advantageous but not required
• Proficiency in SQL and Python, with the ability to translate data into actionable insights.
• Prior experiences in operations analytics, data analytics, or data-driven roles, internship or full-time.
• Strong analytical and structured thinking skills, with a knack for turning complex problems into practical solutions.
• Ability to explain technical findings clearly to both technical and business stakeholders.
• Collaborative, adaptable, and excited to work in a high-growth environment.