Total 602 command center analyst job vacancies in Business Management / Project / Planning category in The Philippines

1. Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Supports Biz T&O Head prioritizing business requests provide insights

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Develop robust solution – holistic taking into account of end-to-end flow (process / system)

e. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

1. Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Supports Biz T&O Head prioritizing business requests provide insights

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Develop robust solution – holistic taking into account of end-to-end flow (process / system)

e. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Lead and collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Strategy, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus

• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives

• Hands-on resourceful team player. Must feel comfortable in data analysis, excel macros, and doing quick mock-ups in Excel as a data dashboard

• Should be able to work under minimal supervision and not lose sight of overall delivery

• Understanding of technology and operational processes across functions / departments in the bank/market.

• Familiar with change management processes and project management fundamentals

• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills

• Passionate, diligent and resilient individual with ability to thrive in ambiguity

• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

• Bachelor’s degree in engineering/ business/ finance or equivalent

• Minimum 10 years of relevant banking and/or consulting experience

• Strong business domain knowledge in Banking Risk Management, PDPA, Client Tax (CRS) reporting is an added plus

Dell’s is one of the Best Run Supply Chain’s in the world -renowned for its efficiency and speed of execution. Dell pioneered the Dell Direct Model enabled by a supply chain that generated significant cost and speed efficiencies. Over the last few years, Dell has enabled numerous other sales channels including retail and manufacturing with partner ODMs. The Dell SC is getting transformed with multiple modes of manufacturing and fulfillment to service demands from different customer segments.

GPP Nerve Center is at the heart of Dell’s Global Supply Chain Operations enabling and monitoring the execution of end to end supply chain on a daily basis. Nerve Center is responsible for planning and governance of key areas like weekly and quarterly shipments, backlog levels,Customer experience metrics, etc and monitoring and analysis of all key supply chain metrics ranging from demand planning to customer delivery. The key objective is to help Dell’s global operations to streamline processes, cut costs and improve efficiencies. The team has a very strong pool of talent coming from premier schools and industries and possesses diverse expertise and skill sets

As part of the Performance Enhance (PE) team,

key responsibilities:

Drive daily actions in-order to meet strategic supply chain KPIs

Partner with cross-functional teams globally (Factory, Engineering, Procurement, IT, demand planning and logistics) to deliver supply chain results

Raise visibility against supply chain health with the right level of detail and drive actions & Build capabilities to look around corners for potential supply chain disruption through analysis and able to recommend solutions

Deliver high quality executive reporting – daily, weekly, monthly, quarterly Adapt projects, programs or methods based on customer or business partner feedback

Mandatory:

• Great capability to drive day to day supply chain activities/reporting’s. Good articulation / communication (written and verbal) and presentation skills
• Good attention to detail and a high level of comfort working with numerical data
• Analytical mindset with the ability to interpret data and identify trends
• Excellent Microsoft excel skills – rating 8+/10
• Proficiency in data visualization and analytics tools, including hands-on experience with SQL, Python, Power BI or Thought Spot
• Good data management and use of digital tools/applications

Desired:

• Knowledge about Dell Supply Chain processes, systems and data
• Solid knowledge of Database Systems, Data Visualization Tools, Data Modelling Tools, Business Intelligence and Web Development. 
• Possess strong coding knowledge for .Net Programming, JavaScript (JS), R

Education

• Masters/Bachelor’s OR in Supply Chain

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Design and document end-to-end process maps across insurance functions including Agency, Finance, Operations, and Risk, capturing process flows, system interactions, data handoffs, and risk/control points
• Map core system data flows into the Data Warehouse and document how downstream outputs such as reports, payments, and journal entries are produced
• Analyse existing processes to identify gaps and inefficiencies, and recommend improvements aligned with business, operational, and regulatory requirements
• Produce documentation that meets enterprise standards and supports auditability, risk management, and change impact analysis
• Collaborate with business and technology teams in an agile delivery environment, contributing to iterative solution design and sprint-based delivery

Requirements

• Prior experience in business process mapping within the Life & Health insurance industry
• Familiarity with data warehouse concepts and downstream reporting or payment processes
• Proficiency in process mapping tools such as Visio, Lucidchart, or equivalent

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are seeking a detail‑orientedand analytical Business Executive to support our team through accurate businessreporting, data governance, and cross‑functionalproject execution.

The successful candidate will be responsible for regularoperational reporting, ensuring data accuracy in the ERP system, and providinginsightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.

Key Responsibilities:

• Business Reporting

• Prepare, analyse, and present monthly / weekly operational reports.

• Ensure proper, accurate, and timely data update in the ERP system

• Identify data discrepancies and drive corrective actions with relevant stakeholders

• Present reports, analysis, and insights to management during face to face (FTF) meetings

• Support management with ad hoc analysis as required

• Establish and maintain a data management framework, including:- Data ownership and accountability

1. Standard definitions and reporting logic
2. Regular data validation and controls

• Project & Program Management

1. Lead multiple cross functional programs and projects across departments
2. Ensure projects are delivered on time, within scope, and aligned with business objectives
3. Project planning and coordination, providing regular progress tracking
4. Structured project update reporting to project sponsors and management

Requirements:

• Degree in Business or related field
• Strong analytical and reporting skills
• Advanced proficiency in Excel / data analysis tools
• Strong attention to detail with a high standard for data accuracy
• Ability to work cross functionally and manage multiple priorities
• Confident communicator with experience presenting to management

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

We are looking for a detail-oriented Business Analyst to manage tenant engagement, onboarding, and feedback for our organization’s products and services. You will ensure smooth onboarding, monitor the tenant journey, and maintain high levels of user satisfaction. 

Key Responsibilities 

• Tenant Enquiry & Requirement Handling – Manage and respond to tenant enquiries, clarify requirements, and provide accurate product and service information. 

• Briefing & Onboarding – Conduct onboarding briefings for tenants to ensure they understand processes, systems, and services. 

• Onboarding Monitoring & Handling – Track onboarding progress, resolve issues, and ensure successful integration of tenants into our ecosystem. 

• Tenant Journey Monitoring – Monitor and assess tenants’ experience to identify areas for improvement. 

• User Satisfaction Survey Management – Plan, execute, and analyse user satisfaction surveys to gather actionable insights. 

• Tenant Feedback Monitoring & Handling – Collect, review, and address tenant feedback promptly, escalate issues as needed, and implement improvements. 

• Design reengineered processes that improve productivity, quality, and customer experience. 

• Define and track performance metrics to measure the impact of process changes. 

• Facilitate workshops, training sessions, and change‑management activities to support adoption. 

Qualifications 

• Must be Singaporean 

• Must be eligible for Singapore MSD CAT 1 security clearance  

• Bachelor’s degree in information technology or related discipline 

• 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects 

• Proficiency in business process modelling and analysis techniques 

• Excellent communication and presentation skills 

• ServiceNow Experience preferred. 

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

A. Business Analysis & Delivery Support

• Conduct business discovery and requirements gathering sessions.
• Translate business needs into user stories, functional specifications, and process flows.
• Support delivery of initiatives across enterprise systems, including ERP and commercial platforms.
• Facilitate workshops and stakeholder discussions to clarify scope and requirements.
• Track action items and support follow-through across cross-functional teams.

B. Governance & Compliance Support

• Support User Access Review (UAR) coordination and documentation for Business Applications.
• Assist in ensuring system configurations align with internal security policies.
• Provide documentation support for audit engagements and follow-up actions.

C. Technical Coordination & Solution Enablement

Work with technical teams to support platform setup and configuration activities, including:

• Supporting Azure-related environment coordination.
• Assisting in workflow automation enablement (e.g., n8n or similar platforms).
• Supporting configuration-based enhancements and system changes.
• Coordinating testing activities and validating solution outcomes.

This role requires techno-functional understanding but does not carry primary architecture ownership.

D. Stakeholder & Project Coordination

• Act as liaison between business stakeholders and technical teams.
• Support tracking of delivery timelines and dependencies.
• Escalate risks and issues to senior leadership where appropriate.
• Contribute to continuous improvement of business processes and system workflows.

• Bachelor's degree in IT, Computer Science, Business Administration, or related discipline.
• 6-8 years of experience in Business Analysis within enterprise environments.
• Experience supporting ERP, commercial systems, or digital platforms.
• Familiarity with cloud platforms (e.g., Azure) and workflow automation tools is advantageous.
• Exposure to audit, access governance, or compliance activities is a plus.
• Experience working in cross-functional delivery teams.

Additional Skills

• Strong communication and facilitation skills.
• Structured and detail-oriented.
• Ability to manage multiple workstreams with guidance from senior leads.
• Collaborative team player with a proactive mindset.

Key responsibilities include:

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process.
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

Benoi Sector

Mon – Fri, 8am – 5:10pm

Up to $5000 + VB (depending on performance)

Responsibilities

• Business Reporting
• Prepare, analyse, and present monthly / weekly operational reports.

• Ensure proper, accurate, and timely data update in the ERP system
• Identify data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face to face (FTF) meetings
• Support management with ad hoc analysis as required
• Establish and maintain a data management framework, including:
• Data ownership and accountability
• Standard definitions and reporting logic
• Regular data validation and controls
• Project & Program Management
• Lead multiple cross functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Requirements

• Degree in Business or related field
• Advanced proficiency in Excel / data analysis tools

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

✔️ Basic Salary up to $5000

✔️ Mon to Fri: 8.00am - 5.10pm

✔️ Location : Pioneer (Company provided at multiple locations.)

✔️Permanent Role + AWS + VB + 14 AL

Job Responsibilities:

• Analyze business data to provide actionable insights.
• Ensure accurate reporting through a robust data management framework.
• Collaborate with teams to improve business processes and efficiency.
• Manage projects from initiation to completion, coordinating with teams and partners.
• Lead UAT to validate new processes.
• Present analysis and project outcomes to management.

Job Requirements:

• Degree qualification or 2 - 3 years of equivalent practical experience.
• Proficient in MS Power BI.
• Good Presentation Skills.
• Knowledge in Microsoft Dynamics AX will be an advantage.

☎ Call 6817-2691

✉ WhatsApp 9422-1220

EA License No: 15C7752

EA Personnel No: R22111807

EA Personnel Name: Yap Teng hui

• Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements.
• Assisting analysing current and future‑state business and operational processes.
• Document functional and non‑functional requirements using approved templates and standards.
• Maintain requirement artefacts and support traceability across the project lifecycle.
• Assisting assessing the impact of change requests on scope, timelines, and delivery.
• Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.

Requirements:

• 2–5 years of experience in business analysis, project support, related roles.
• Experience in business analysis concepts, SDLC, and/or Agile delivery methodologies.
• Exposure to finance, banking domain is required
• Strong attention to detail with the ability to document requirements and track activities accurately.
• Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
• Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.
• Strong organizational and time management skills, with the ability to manage multiple tasks concurrently.
• Good communication and interpersonal skills, with a willingness to learn and collaborate across teams.
• Proactive, adaptable, and comfortable working in fast paced and evolving environments.

As a Business and Solution Analysts within the CCS department, you will be primarily responsible for leading the design and improvement of the Cash Management digital platform, as well as supporting and maintaining it, and providing strategic solutions for new features while adapting to Agile and Scrum methodologies.

Main Responsibilities:

• You’ll be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• In addition to business analysis, you will be responsible for solution design, configuration and rule implementation in GPP (Third party product)
• Provide detailed estimates for work break down structure (WBS) to facilitate project planning and execution
• Supporting test automation for the design/execution/maintenance of the automated test suites
• Drive the creation of requirement, setting up acceptance criteria’s with test data for automation and ensure thorough grooming of requirements for developers.
• Validation of development/automation results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidence of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Qualifications and Profile

• Minimum 7 years of relevant business analyst and subject matter expertise with banking IT systems (payment systems and core banking applications), with hands-on experience in Global PayPlus (GPP) payment engine (version 4.6.24 and above)
• Experience as a Business and Solution Analyst, preferably in cash management, with expertise in financial standards and detailed knowledge of payment file formats ISO 20022 and SWIFT. Experience with payment field/value mapping and validations.
• Preferably with knowledge on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders.
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application flow and architecture, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem solving and troubleshooting skills.
• Effective communication and teamwork skills.
• Financial industry experience is a plus

Other Professional Skills and Mindset

• Excellent communication and presentation skills with the ability to communicate core concepts to IT Management, executives and developers
• Comprehensive understanding of and experience working in Agile team
• Very good organization skill with attention to details, Team player mindset
• Understanding and respect of cultural diversity.

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No.  R22108558

This plays a role in the end-to-end process of user requirements solicitation &documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business.

Responsibilities

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements

Requirements:

• 2 years’ experience as Business Analyst with user acceptance testing work experience, preferably in insurance application or domain
• Business Analysis skill in delivering business requirement process
• Proactive, resourceful, innovative/creative/critical thinkers and able to engage stakeholders from different business domains.

Interested applicants may send in their detailed resumes, with subject title: 105-Business Analyst in MS Word format

We regret that only shortlisted candidates will be notified.

Formilleza Jacqueline Rey (Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

Overview

As part of the Business Excellence's Centre of Excellence in Business Analysts, the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimisation, focusing on the analysis and design of automated workflow, business processes re-engineering within Operational division. This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company's objectives. It also entails providing business support on system-related work activities to all stakeholders. The person plays a role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers' needs.

Key responsibilities include: 

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements. 
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders. 
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document. 
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements. 
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation. 
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Degree in Information Technology or Business Information Systems 
• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process. 
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology 
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains. 
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills.
• Demonstrate strong interpersonal and consultative skills. 
• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.