Total 6 job vacancies by TAL

The Graduate Business Analyst role supports TAL’s claims transformation by translating complex operational workflows into clear, actionable requirements that guide technology delivery. It’s a hands‑on role suited to someone curious about claims, eager to build BA capability, and motivated by work that directly impacts how transformation is embedded across the business.

In This Role You Will:

• Document detailed claims workflows and create accurate process maps that highlight inefficiencies.
• Develop business requirements and user stories grounded in real consultant needs.
• Support workshops by capturing pain points, workflow challenges, and operational insights.
• Maintain requirements documentation, ensuring traceability and identifying conflicts between business needs and technical constraints.
• Participate in UAT to validate that solutions improve operational workflows and record issues from a business perspective.
• Work closely with Technical BAs to ensure smooth handoffs and complete, well‑structured requirements.

As a Group Life and Retirement Graduate within TAL, you will be responsible for supporting and collaborating with the Group Life and Retirement teams on analytical tasks, development of reports and presentations, and apply commercial thinking to optimise outcomes for TAL and our superfund partners.  

Having exposure to Australia’s superfunds, some of the largest in the world, you could be working on the following: 

• Supporting TAL deliver Partnership Excellence through every interaction with superfunds partners. 
• Bring innovative thinking to how we engage, contract, and deliver on our promises to superfunds and their members. 
• Contribute to the design and implementation of member solutions that provide financial protection throughout Australians’ lives and into retirement. 
• Support the monitoring and reporting of fundamental commercial and risk management activities expected of Australia’s leading life insurer. 
• Learn about developing and executing on B2B institutional partnerships and transactions that are value creating for both companies and customers.  

We believe Australians should have access to life insurance in a way that acknowledges their individual needs and preferences. The Individual Life team work hard to provide market-leading products and services to customers, whether they want to purchase a policy through their independent financial adviser, via one of our alliance partnerships or directly from us either online or over the phone.

During your rotations within Individual Life, you’ll have the opportunity to discover and contribute across our diverse business units, including:

• Retail Sales and New Business: in this team, you will be able to get involved in working with financial advisers and Licensees in our retail channel, including Business Development, New Business Operations and Technical Advice Support. This business unit also looks after our market leading education platform, the TAL Risk Academy.
• Direct Sales & Marketing: joining this team could see you involved in digital and marketing initiatives across our three channels, working to support our Alliances partnerships or helping to uncover important insights and trends in our Business Management teams.
• Customer Service & Operations: in this rotation, you could find yourself contributing to enhancing the service and retention strategies for our customers and learn how we use data and insights to improve process design in the management of our in-force portfolios.
• Commercial Management: in this team, you could get involved in some of our key features including pricing, data and analytics, performance and portfolio management, product design and development, business development, or underwriting.
• Risk, Change & Business Support: joining this team could see you engaging in quality assurance and risk management, getting involved in operating our contact centres or working on a range of training or project management initiatives.
• Individual Life Business Management: in this team you can get involved in the overall operating rhythm for the Individual Life, business planning and playing a supporting role in the strategic initiatives, supporting reporting and insights for senior management and delivering executive-level communications support.

As the Head of Strategy in the Life Insurance division, you will be a key architect in shaping the strategic vision and direction of TAL’s portfolio of businesses. This role is pivotal in driving growth, ensuring competitiveness, and fostering innovation within a dynamic and evolving industry. You will be responsible for formulating, communicating, and executing comprehensive strategies that align with organisational goals, regulatory requirements, and customer needs.

You will be critical for developing:

• Strategic vision and direction
• Competitive edge
• Innovation and adaptation
• Risk management
• Opportunity identification
• Effective resource allocation

In this role you will:

• Lead the development and implementation of the corporate strategy for the life insurance business,
  aligning with the overall organizational goals and objectives.
• Identify and evaluate potential business partnerships, alliances, and acquisition opportunities to
  enhance the company's position in the life insurance market.
• Develop and implement risk mitigation strategies to safeguard the company's interests.
• Stay abreast of emerging technologies and industry innovations to identify opportunities for digital
  transformation within the life insurance sector.
• Drive initiatives to integrate cutting-edge technologies and data analytics into business processes to
  enhance efficiency and customer experience including utilising our Corporate Venture Capital Fund
  (CVC)
• Oversee financial modelling and analysis to evaluate the performance of life insurance products and
  initiatives.
• Present strategic recommendations to the executive team and board of directors.

TAL is proud of the culture it creates, and as a recent winner of AFR Best Places to Work for “Belonging”, we are passionate about ensuring our people feel included so we can do our best work together. If this sounds like a place where you feel you will thrive, then join us in this newly created role of Talent Acquisition project Lead

This role will help shape the future of how TAL attracts and hires great people. In this role, you’ll lead a full review of our TA operating model—simplifying our technology landscape, uplifting capability, and embedding AI‑functionality that drives efficiencies, insights and creates a standout experience for candidates and hiring managers. Working closely with leaders across our business, you’ll guide the review and uplift of our ATS, evaluate future‑state operating models, and champion strong adoption of new digital and AI capabilities. This is a high‑impact role for someone who brings strategic thinking, change leadership and a passion for building modern, scalable talent solutions, but happy to get into the detail and roll up your sleeves when required.

You will:

• Act as the primary SME for TA transformation, partnering with the Program Manager to translate strategy into clear operational requirements aligned to business needs and technology capabilities.
• Lead the design and documentation of the future‑state TA operating model, including processes, role clarity, and ways of working.
• Redesign end‑to‑end TA workflows to create standardised, scalable, and automated processes from workforce planning through to onboarding handoff.
• Engage Executives, BU Leaders, and hiring managers to gather insights, validate design decisions, and build strong support for the transformation.
• Collaborate with the TA Manager to optimise vendor partnerships and service delivery models across the TA ecosystem

At TAL, this role plays a vital part in strengthening the relationships that help Australians protect what matters most. Partnering closely with financial advisers and practices, you’ll be the connection between TAL’s purpose and the advisers who bring it to life every day. Through meaningful conversations and smart use of digital technology, you’ll help advisers grow with confidence and champion TAL as a trusted partner. It’s a role that combines connection, influence and impact—supporting advisers to succeed while contributing to TAL’s mission to create brighter possibilities for our customers and communities.

In this role you will:

• Build and grow strong adviser partnerships that drive sustainable support for TAL across a defined panel.
• Identify and convert new adviser opportunities by representing TAL at industry, dealership and partner events.
• Position TAL’s value proposition through trusted product, service and business support conversations with advisers.
• Execute targeted growth plans aligned to regional priorities to increase adviser engagement and production.
• Strengthen adviser capability and advocacy through training, campaigns and tailored engagement initiatives.
• Share market and competitor insights to inform regional strategy and strengthen TAL’s competitive position.