Total 25 job vacancies by Digital

We are looking for a detail-oriented and proactive Project Manager to manage and deliver multiple digital projects successfully. You will work closely with internal teams and clients to ensure smooth execution, on-time delivery, and high-quality outcomes. This role is ideal for someone who enjoys ownership, problem-solving, and structured project coordination.

Why Join Sweetmag Digital

• Career Growth: Exposure to multiple platforms such as Shopify, Magento, WordPress, and more
• Fast-Paced Environment: Work on diverse and exciting digital projects
• Collaborative Team: Cross-functional teamwork with developers, designers, and QA
• Learning Opportunities: Training, courses, and hands-on experience encouraged
• Professional Development: Strong project governance, documentation, and SOP-driven environment

Key Responsibilities

1. Project Planning & Execution

• Define project scope, goals, and deliverables in collaboration with stakeholders.

• Create detailed project plans including timelines, milestones, task dependencies, and resource allocation.

• Conduct kickoff meetings with Sales and align team members with project requirements.

2. Team & Resource Management

• Coordinate internal teams (developers, designers, QA) and external vendors or clients.

• Assign and manage resources based on availability and capability.

• Monitor workload and adjust resource allocation and timeline as needed.

3. Client & Stakeholder Communication

• Act as the primary point of contact between clients and the internal team.
• Manage stakeholder expectations and provide regular project updates (project master).
• Facilitate review sessions and manage sign-off stages.

4. Budget & Timeline Control

• Track project budgets, ensure cost efficiency, and prevent overruns.
• Control project schedules, proactively update timelines, and manage scope changes through formal change requests.

5. Risk & Issue Management

• Identify risks early, assess impact, and develop mitigation plans.
• Escalate critical issues and bottlenecks to management with proposed solutions.
• Lead project post-mortems and document lessons learned for continuous improvement.

6. Risk & Issue Management

• Identify risks early, assess their impact, and develop mitigation plans.

• Escalate critical issues and bottlenecks to management with proposed solutions.

• Lead post-mortems and capture lessons learned for continuous improvement.

Process & Documentation:

• Ensure all deliverables are documented and meet defined quality standards.

• Maintain project documentation, task tracking tools (e.g., JIRA, Lark), and communication logs.

• Ensure compliance with internal SOPs and industry best practices.

Quality Management & Project Delivery

• Define and uphold project-specific quality standards and acceptance criteria in

collaboration with stakeholders, the QA team, and technical leads.

• Oversee the entire testing lifecycle, ensuring the QA team has the necessary resources and that all testing activities (functional, regression, performance, etc.) are executed thoroughly and on schedule.

• Conduct formal reviews to validate that all project deliverables meet the defined business requirements and quality standards before being presented for user acceptance testing (UAT).

• Develop and manage a comprehensive deployment plan, including leading User

Acceptance Testing (UAT) with clients, securing final sign-offs, and overseeing the smooth rollout of the project into the production environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

We are launching an exciting new education platform focused on parents and kids — featuring multiple unique segments not currently seen in other platforms in Singapore. Backed by a successful marketing agency, this platform is built for scale and strong market impact.

About the Role

You will drive growth by securing partnerships, onboarding educators and brands, and expanding the platform’s reach. This is a commission-based role ideal for someone entrepreneurial and results-driven, with the opportunity to be part of something fresh and highly scalable.

Key Responsibilities

* Identify and secure new business opportunities

* Build partnerships with educators, enrichment providers, and brands

* Pitch and onboard courses, programmes, and collaborations

* Drive revenue growth and expand market presence

Requirements

* Experience in sales/business development

* Strong communication and negotiation skills

* Self-driven and target-oriented

What We Offer

* Attractive commission structure with high earning potential

* Flexible working arrangement

* Opportunity to grow with a unique, first-of-its-kind platform in Singapore

If you’re entrepreneurial, well-connected, and hungry to grow with a new venture, we’d love to hear from you.

Job Summary

We seek a Senior Business Analyst (Techno-Functional) to bridge business needs with technology solutions, driving stakeholder engagement and translating requirements into actionable technical deliverables.

Responsibilities

• Gather, analyze, and document business requirements by engaging with stakeholders to ensure clarity and completeness
• Translate business needs into detailed functional and technical specifications for technology teams
• Collaborate with technology teams, data engineers, and developers to align solutions with business objectives
• Facilitate workshops, stakeholder discussions, and requirement walkthroughs to validate and refine requirements
• Support data-driven initiatives by working with data pipelines, reporting needs, and analytics teams to enable informed decision-making
• Ensure alignment between business expectations and technical delivery throughout project lifecycles
• Participate in User Acceptance Testing (UAT) to validate solution functionality and support successful implementation
• Identify process improvement opportunities and recommend actionable solutions to enhance business operations

Preferred competencies and qualifications

• Prior experience in the Insurance industry is nice to have but not a must have.
• Exposure to Data Engineering environments or projects
• Experience using tools such as SQL, Jira, Confluence, or similar platforms

Other Information

• Opportunity to work on enterprise-scale projects
• Exposure to data and digital transformation initiatives
• Collaborative and growth-oriented work environment

Job Duties:

• Support the Board's Project Officer to monitor project progress
• Support all aspects of project tasks in the project life cycle to ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Schedule maintenance works in maintenance cycle and consolidate maintenance schedule to track the maintenance works
• Support project change management processes and verify change requests by vendors
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Work with Board's contractors to manage projects issues and risks
• Create and maintain comprehensive project documentation
• Consolidate and review all maintenance reports and supporting documents of supervised projects for errors and compliance to the Board’s contractual requirements.
• The Personnel shall assist in security configuration reviews, such as but not limited to user access matrix, firewall rules or system configuration, for the Board's systems for compliance to the relevant Code of Practice. The Personnel shall conduct these reviews as and when required by the Board.
• Participate in system functionalities test and ensuring the requirements are delivered accordingly to technical specification
• Advise on system troubleshooting and best practice on cyber security systems deployment and configuration
• Work closely and report to the Board’s Project managers and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work on site to ensure the work is completed to the Board’s satisfaction
• Review and comment on maintenance reports submitted by Contractors
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks
• Based on a 2-year contract

Requirements:

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• Entry level cybersecurity certifications such as CompTIA Security+ or equivalent
• Excellent communication skills, both verbal and written
• More than 1 year of experience in Project Management support, preferably cybersecurity projects
• Possesses relevant project management experience, having completed at least one (1) full cybersecurity project implementation life cycle, or two (2) full non-cybersecurity IT project implementation life cycles.
• Able to handle and manage multiple projects
• Below skillsets are an advantage:

1. Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS etc
2. Experience in Operational Technology and/or ICS
3. Knowledge in IEC62443
4. Relevant security and/or professional certifications such as CompTIA CySA+, SANS GSEC, (ISC)2 CISSP

• Those with personal transport (car or motorcycle) will be preferred.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Title: Senior IT Project Governance Lead (Public Sector / Regulated Environment) – 12 Months Contract

Job Description: We are looking for a highly specialized IT Project Governance Lead to manage large-scale enterprise application portfolios within a regulated environment. This role requires deep expertise in project governance, audit compliance, vendor management, and production support oversight across multiple mission-critical systems. The candidate will be responsible for ensuring SLA adherence, managing complex stakeholder landscapes, and driving governance frameworks aligned with regulatory standards.

Key Responsibilities:

• Lead governance and oversight of large-scale enterprise application portfolios (15+ applications)
• Manage SLA compliance, audit readiness, and regulatory reporting
• Oversee multi-vendor delivery teams across onshore/offshore models
• Drive incident management, escalation handling, and service improvement initiatives
• Engage with senior stakeholders and participate in steering committee discussions
• Ensure compliance with security, audit, and government/regulatory standards

Requirements (Strict Criteria):

• Bachelor’s degree in Information Technology or related field
• 15+ years of experience in IT project governance and delivery
• Minimum 5+ years of experience in Singapore public sector or regulated environments
• Proven experience managing multi-application support portfolios and large vendor teams
• Hands-on experience with ITIL-based service management and audit/compliance frameworks
• Certifications: PMP and ITIL (mandatory)
• Experience in tools such as ServiceNow and JIRA (mandatory)

Job Description:

We are seeking a skilled Network Engineer with expertise in LAN, WAN and wireless solution. The ideal candidate will have experience in designing, deploying, and managing enterprise-level IT infrastructure with a focus on ensuring high availability, performance, and security.

Key Responsibilities:

• Manages the implementation of projects closed by the field sales team.

• Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics.

• Creates documentations and technical knowledge transfer to customers.

• Assist sales team on technical proof-of-concepts evaluation.

• Maintains knowledge of competitive products as well as complimentary solutions.

• Work collaboratively with the field sales, project management, engineering and support teams.

• Develops and maintain relationships with prospects, customers, and partners.

• Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems

• Respond to customer inquiries and assist in troubleshooting and resolving challenges

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.

• Provide prompt and accurate feedback to customers

• To provides technical support to customers by remotely or onsite support according to SLA.

• Provides coaching and professional development to team members in order to enhance their product knowledge, technical acumen and technical sales skills.

• Lead projects from inception to completion, ensuring timely delivery and adherence to project objectives.
  

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Minimum of 2 years of experience in a networking deployment field.

• Familiar in multivendor environment

• Familiar in L2/L3 protocol (STP,LACP,OSFP,VRRP,VXLAN), network virtualization, network design & network optimization

• Familiar in WLAN architecture, technologies & optimization

• Hands-on experience with security solutions (firewall, email security, endpoint security)

• Hands-on experience with server technologies such as virtualization, bare metal, HCI, backup or storage platforms.

• Experience with network automation (e.g., python, ansible) is added advantage.

• Strong troubleshooting and analytical skills, with the ability to solve network issues.

• Excellent communication and documentation skills in English, Mandarin, Bahasa Melayu language, both written and verbal.

• Ability to work effectively across teams.

• Certified in CCNP/PCNSE/FCP/ACSP/HCIP/H3CSE or equivalent certification are highly desirable.

Role & Responsibilities

• Meet and exceed sales targets and KPIs set by the Sales Manager
• Generate new leads through inbound inquiries, cold calls, and proactive outreach
• Identify sales opportunities with both new and existing clients
• Build and nurture relationships with clients to understand their needs and challenges
• Conduct face-to-face or virtual meetings to propose tailored solutions
• Stay informed on market trends through research and analysis
• Advise SME business owners in Singapore on leveraging digital technologies to drive growth
• Utilize tools like Google Analytics to assess client performance and recommend improvements

Qualifications

• Proven B2B sales experience (minimum 1 year)
• Bachelor’s degree in Business, Marketing, or related field

Required skills

• Strong understanding of digital marketing fundamentals
• Data-driven approach to problem-solving
• Excellent communication and presentation skills
• Proactive hunter mentality with a growth mindset
• Experience with SEO, SEM, or social media marketing
• Knowledge of Singapore's business landscape

Pay range and compensation package

• Competitive Compensation: Basic salary up to $3,500 per month + commissions + incentives
• Perks: Transportation and meal reimbursements, various types of leave, birthday voucher, healthcare benefits etc
• Training: On-the-job training to hone your skills and expertise

Equal Opportunity Statement

Ready to take the Leap? If you’re excited about this opportunity and meet the criteria, send us your resume today. Please note that only shortlisted candidates will be contacted. Join us and be a part of shaping the future of digital business!

Job Opportunity: Permanent Role 100% On-Site from Monday to Friday

Role Overview:

The Project Coordinator plays a critical role in supporting the successful delivery of ERP implementation projects. Working closely with the Lead Functional Consultant, Project Managers, and clients, you will ensure that all project activities are well-coordinated, documented, and executed on schedule. This role focuses on maintaining operational efficiency across multiple workstreams managing timelines, tracking deliverables, and facilitating clear communication between stakeholders. It is ideal for a highly organized and detail-oriented individual who thrives in a fast-paced, structured project environment.

Key Responsibilities:
Project Coordination & Suppor

• Assist in the end-to-end coordination of ERP implementations, change requests, and support engagements
• Support project managers and consultants in ensuring smooth project execution

Schedule & Resource Tracking

• Maintain and update project plans, timelines, and resource allocations
• Proactively follow up with team members to ensure timely completion of tasks

Documentation & Reporting

• Prepare and distribute project status reports, meeting minutes, and action logs
• Maintain a centralized, accurate, and audit-ready project repository

Progress Monitoring & Risk Escalation

• Track project milestones, deliverables, and dependencies
• Identify potential risks, delays, or blockers and escalate them appropriately

Stakeholder Coordination

• Act as a coordination point between internal teams, clients, vendors, and subcontractors
• Organize and schedule meetings, workshops, and User Acceptance Testing (UAT) sessions

Administrative & Governance Support

• Manage project-related administrative tasks, including documentation and reporting
• Assist in tracking project progress against scope, timelines, and budgets
• Support preparation of internal and client-facing management reports

Key Requirements

• Diploma in Computer Engineering, Computer Science, Information Technology, or a related discipline
• 1-3 years of experience in project coordination, project administration, or IT support
• Basic understanding of ERP domains (e.g., Finance, Purchasing, Sales, Inventory)
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint
• Familiarity with project management or tracking tools (e.g., Jira, MS Project, Asana)
• Strong organizational and multitasking abilities with attention to detail
• Ability to work under pressure and manage competing priorities effectively

Preferred Qualifications

• Experience supporting ERP implementations (e.g., Epicor or SAP)
• Certification in project management (e.g., CAPM or equivalent)
• Ability to understand and translate technical concepts for business stakeholders
• Strong communication and interpersonal skills

Company Overview

A Singapore-headquartered company that helps enterprises transform data into actionable insights using AI, analytics, and scalable operations.

It combines deep domain expertise with global delivery to operationalize AI and drive real business outcomes across industries like finance, education, and life sciences.

Job Summary

Act as the Private Equity Subject Matter Expert (SME) for technology teams, translating complex PE business processes into technical solutions, ensuring alignment with investment strategies, and supporting quality assurance and process improvements.

Responsibilities

• Collaborate with Investment Professionals and Finance teams to elicit detailed requirements on PE business processes such as cash flow forecasting, capital call/distribution calculations, waterfall modelling, carried interest, and limited partner reporting.
• Guide technical teams in designing and implementing data models, reporting systems, and workflow automation tools that reflect PE-specific financial logic and regulatory requirements.
• Serve as the primary PE domain SME, clarifying financial terminology, fund structures, investment metrics (e.g., IRR, TVPI, DPI), and accounting treatments (IFRS/GAAP) for technical teams.
• Lead User Acceptance Testing (UAT) to validate that applications and data pipelines accurately process PE financial data and meet business outcomes.
• Document and map existing PE workflows, identify system gaps, and propose technology-driven process optimizations to enhance efficiency and data quality.
• Ensure all technology solutions align with the firm’s investment strategy, compliance requirements, and investor reporting standards.
• Train Application Support teams on PE business context to enable faster and more effective resolution of financial data issues.

Required competencies and certifications

• Demonstrable working knowledge of the Private Equity investment lifecycle, fund structures, fund accounting principles, and key investment metrics (e.g., IRR, TVPI, DPI).

Preferred competencies and qualifications

• Chartered Accountant (CA) qualification, confirming depth in financial reporting and accounting standards.
• CFA certification or equivalent financial credentials.

Other Information

• Experience: 7+ years in financial domain roles related to Private Equity, Fund Administration, or Investment Operations with deep knowledge of PE financials.
• Location: Singapore

ARE YOU THE ONE?

Do you love bringing ideas to life and getting things done? Thrive on the buzz of juggling multiple projects, liaising with creative minds, and turning chaos into beautifully executed campaigns?

White Space is on the hunt for a Project Executive who’s part manager, part copywriter, part creative hustler. If you're someone who enjoys a fast-paced environment with minimal fluff and maximum real talk, read on.

About Us

White Space is a boutique creative agency that believes in the power of ideas—and the people behind them. We don’t micromanage. We don’t do drama.

Just a team of fun-loving folks who hustle hard and respect each other's weirdness. Work feels a lot less like work when you're surrounded by people who have your back.

What You’ll Do

You'll be the bridge between our clients and our creative team, making sure every pixel, word, and second of a video lands on point and on time. Expect to get your hands dirty with:

Social Media Management

From writing copy and planning content calendars to boosting posts and reporting on campaign performance.

Video Production

Live shoot? Animation? You’ll help steer it from idea to execution—yes, even through the chaos of last-minute changes.

Campaign Rollouts

From big-picture thinking to tiny executional details, you’ll help bring digital (and sometimes offline) campaigns to life.

Creative Collaterals and Graphic Design Work

Web banners, infographics, bus-stop ads, posters, you name it—we make it, and you’ll manage it.

We’re Looking for Someone Who:

· Writes Well. Like, really well. Good grammar, sharp copy, and a knack for simplifying ideas.

· Communicates like a pro—with clients, teammates, and vendors alike.

· Is highly organised, self-motivated, and calm under pressure (read: deadline ninja).

· Takes initiative. You spot the gap and fill it—without waiting for someone to ask.

· Works great alone, but even better in a team.

Job Responsibilities:

1. Technical Support Management:

· Undertake management of medium to large-scale integration projects for the company.

· Responsible for configuration, troubleshooting, and technical solutions related to routers, switches, firewalls, servers, and storage devices.

2. End-to-End Project Management:

· Responsible for analyzing network requirements related to data center scenarios, feasibility studies, solution planning and design, project management and implementation, including equipment installation, network system integration, debugging, and acceptance.

3. Other Project Management Tasks:

· Responsible for project initiation, progress planning, quality management, coordination, supervision, documentation, and project acceptance.

· Draft basic physical implementation design documents, such as rack layout, wiring diagrams, and label content.

Coordinate and manage the implementation team or partners to ensure high-quality project delivery.

· Ensure customer satisfaction throughout the project, provide regular updates to customers, and manage customer expectations.

· Promote overall project progress to ensure early delivery and acceptance.

· Handle exceptions during the project, risk control, customer complaint management, and quality management.

· Assist in the construction of the project management system, such as optimizing management processes and various templates.

4. Operations Management: Responsible for timely response to network-related issues, continuous tracking and post-event analysis, and documentation and technical training related to network system maintenance.

5. Team Management:

· Manage daily team activities and communication with parallel departments, such as marketing and sales.

· Track project progress with external service providers, ensure safety disclosures, and ensure timely project delivery.

· Daily communication and problem-solving with external service providers to ensure the security and high availability of customers' network infrastructure.

6. Industry Technology Tracking: Actively explore the application of new industry technologies within the company, such as IB networks, GPU networks, and computing power network architecture design and deployment.

7. Other Tasks: Undertake temporary or phased tasks assigned by superiors.

Job Requirements:

1. Associate degree or above in computer science, telecommunications, or related fields.

2. Good English proficiency, capable of reading and writing.

3. More than three years of work experience related to data center networks.

4. Proficiency in the planning and design of medium to large-scale WANs, data center networks, and campus networks.

5. Expertise in routers, switches, firewalls, load balancers, and other related products.

6. Possess certifications such as CCIE/HCIE/H3CIE/JNCIE or equivalent.

7. Proactive, independent thinker with strong problem-solving skills.

8. Capable of drafting documentation and skilled in knowledge sharing and skill transfer.

9. Possess team spirit, resilience, strong learning ability, and adaptability to travel.

IT Cybersecurity Project Manager

Overview

Looking for a hands-on Cybersecurity Project Manager to drive key security and data protection initiatives across a large enterprise environment. This role blends project delivery, technical understanding, and stakeholder management.

Whats on offer: 

• Job Type: Contract role
• Location: Singapore

What You’ll Do

• Lead cybersecurity projects (DLP, SIEM, data classification, cloud security)
• Manage end-to-end delivery: timelines, risks, stakeholders, vendors
• Work closely with tech teams to implement and optimise security solutions
• Translate security/privacy requirements into practical implementations
• Drive data protection initiatives and support regulatory compliance
• Provide clear updates to leadership on progress and risks

What We’re Looking For

• 5–8 years in cybersecurity, infrastructure, or security project delivery
• Strong experience in DLP / SIEM / cloud security / IAM projects
• Solid understanding of security concepts, networks, and cloud (AWS preferred)
• Comfortable working with cross-functional teams and vendors
• Exposure to regulatory frameworks and data protection standards

Nice to Have

• PMP or equivalent
• AWS / Cloud Security certifications
• Security or privacy certifications

Job Duties:

• Support the Board's Project Officer to monitor project progress
• Support all aspects of project tasks in the project life cycle to ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Schedule maintenance works in maintenance cycle and consolidate maintenance schedule to track the maintenance works
• Support project change management processes and verify change requests by vendors
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Work with Board's contractors to manage projects issues and risks
• Create and maintain comprehensive project documentation
• Consolidate and review all maintenance reports and supporting documents of supervised projects for errors and compliance to the Board’s contractual requirements.
• The Personnel shall assist in security configuration reviews, such as but not limited to user access matrix, firewall rules or system configuration, for the Board's systems for compliance to the relevant Code of Practice. The Personnel shall conduct these reviews as and when required by the Board.
• Participate in system functionalities test and ensuring the requirements are delivered accordingly to technical specification
• Advise on system troubleshooting and best practice on cyber security systems deployment and configuration
• Work closely and report to the Board’s Project managers and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work on site to ensure the work is completed to the Board’s satisfaction
• Review and comment on maintenance reports submitted by Contractors
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks
• Based on a 2-year contract

Requirements:

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• Entry level cybersecurity certifications such as CompTIA Security+ or equivalent
• Excellent communication skills, both verbal and written
• More than 1 year of experience in Project Management support, preferably cybersecurity projects
• Possesses relevant project management experience, having completed at least one (1) full cybersecurity project implementation life cycle, or two (2) full non-cybersecurity IT project implementation life cycles.
• Able to handle and manage multiple projects
• Below skillsets are an advantage:

1. Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS etc
2. Experience in Operational Technology and/or ICS
3. Knowledge in IEC62443
4. Relevant security and/or professional certifications such as CompTIA CySA+, SANS GSEC, (ISC)2 CISSP

• Those with personal transport (car or motorcycle) will be preferred.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

The Manager, IT Strategies & Business Operations – India is responsible for leading and executing strategic, operational, and administrative functions that support the Global IT organization from the India region. This role ensures that regional priorities, daily operations, and staff activities are aligned with enterprise IT strategy & Business Operations governance, and global execution standards.

This position oversees contract and vendor operations, software licensing governance, financial processes (invoices, POs, and budget support), operational analytics, process standardization, and the adoption of automation/AI for continuous improvement. The Manager will supervise a regional team and work closely with global IT Strategies & Business Operations leaders to ensure consistency, compliance, and operational excellence across the entire IT portfolio.

This role serves as an operational anchor for all IT Strategies & Business Operations-aligned talent in India—including interns, NCGs, and full-time employees—ensuring clear responsibilities, professional development, and alignment to global frameworks.

Key Responsibilities

1. Regional Operations & Team Leadership

• Lead the India-based IT Strategy & Business Operations team, including interns, NCGs, and FTEs.
• Manage capacity planning, workload allocation, performance management, and career development.
• Serve as the primary operational point-of-contact for IT Strategies & Business Operations activities within India.
• Foster a culture of accountability, collaboration, service excellence, and continuous improvement.

2. Global IT Strategy & OCIO Enablement

• Operationalize global IT strategy initiatives and IT programs across India.
• Support global governance model execution, including performance metrics, KPIs, scorecards, and dashboards.
• Contribute to annual planning cycles: budgeting, roadmap alignment, strategic portfolio planning, and resource forecasting.
• Coordinate with global IT leaders to ensure India participation in enterprise-wide initiatives.

3. Contract & Vendor Management

• Oversee contract and vendor management processes in alignment with global procurement standards.
• Support contract renewals, negotiations, amendments, and vendor performance reviews.
• Ensure SLAs, deliverables, and compliance requirements are consistently tracked and governed.

4. Software Licensing & Asset Governance

• Manage regional software licensing inventories, renewals, usage tracking, and compliance.
• Partner with global Software Asset Management (SAM) teams to ensure unified governance and cost optimization.
• Maintain accurate reports, forecasting models, and audit-ready documentation.

5. Financial Operations (Invoices, Purchase Orders & Budget Support)

• Manage IT financial operations in India, including invoice processing, purchase order creation, and reconciliation.
• Ensure adherence to finance, procurement, and audit standards.
• Deliver accurate financial tracking, monthly/quarterly reporting, and variance analysis for global partners.

6. Automation, AI & Digital Enablement

• Identify high-value opportunities for automation, AI copilots, and workflow digitization within IT operations.
• Lead or support implementation of RPA, AI-driven reporting, low-code solutions, and intelligent automation workflows.
• Partner with global digital transformation teams to align with enterprise automation strategy.

7. Process Excellence & Governance

• Standardize and document processes, SOPs, playbooks, and operational governance frameworks.
• Ensure alignment with global IT guidelines, compliance requirements, and quality benchmarks.
• Drive process improvement initiatives aimed at efficiency, accuracy, and cost savings.

8. Stakeholder & Cross-Functional Collaboration

• Act as a liaison between India-based IT staff and global IT teams.
• Coordinate communications, program updates, operational reporting, and leadership briefings.
• Support regional participation in global audits, compliance reviews, risk assessments, and governance cycles.

Role & Responsibilities

• Meet and exceed sales targets and KPIs set by the Sales Manager
• Generate new leads through inbound inquiries, cold calls, and proactive outreach
• Identify sales opportunities with both new and existing clients
• Build and nurture relationships with clients to understand their needs and challenges
• Conduct face-to-face or virtual meetings to propose tailored solutions
• Stay informed on market trends through research and analysis
• Advise SME business owners in Singapore on leveraging digital technologies to drive growth
• Utilize tools like Google Analytics to assess client performance and recommend improvements

Qualifications

• Proven B2B sales experience (minimum 1 year)
• Bachelor’s degree in Business, Marketing, or related field

Required skills

• Strong understanding of digital marketing fundamentals
• Data-driven approach to problem-solving
• Excellent communication and presentation skills
• Proactive hunter mentality with a growth mindset
• Experience with SEO, SEM, or social media marketing
• Knowledge of Singapore's business landscape

Pay range and compensation package

• Competitive Compensation: Basic salary up to $3,500 per month + commissions + incentives
• Perks: Transportation and meal reimbursements, various types of leave, birthday voucher, healthcare benefits etc
• Training: On-the-job training to hone your skills and expertise

Equal Opportunity Statement

Ready to take the Leap? If you’re excited about this opportunity and meet the criteria, send us your resume today. Please note that only shortlisted candidates will be contacted. Join us and be a part of shaping the future of digital business!