Total 7,521 Information Technology job vacancies in Overseas

Job Description:
On site support in Singapore Data Centre that will carry out Provisioning and troubleshooting of DWDM, Router, Switch and fibre issues.

Roles and Responsibilities:

DWDM (Dense Wavelength Division Multiplexing) Support

• Assist in installation and commissioning of DWDM equipment.
• Perform basic troubleshooting of optical transmission issues.
• Monitor alarms and escalate complex faults to senior engineers.
• Verify optical power levels and ensure compliance with design specs.

Switch & Router Support

• Perform initial configuration under supervision (e.g., VLAN setup, IP addressing).
• Monitor device health and interface status.
• Replace faulty hardware components as directed.
• Assist in firmware upgrades and patching activities.

Fiber Optic Support

• Conduct fiber cleaning and connector inspection.
• Perform basic OTDR tests and document results.
• Assist in fiber splicing under guidance.
• Maintain accurate fiber route and patch panel records."

Operational Tasks

• Respond to on-site trouble tickets and perform first-level diagnostics.
• Coordinate with NOC for remote troubleshooting and escalation.
• Maintain inventory of spare parts and tools.
• Document all activities in the maintenance log and ticketing system.
• Preventive Maintenance
• Perform routine checks on DWDM nodes, switches, and routers.
• Inspect fiber trays and ensure proper cable management.
• Verify environmental conditions (temperature, humidity) in equipment rooms.

Soft Skills & Collaboration

• Communicate effectively with senior engineers and NOC teams.
• Provide clear status updates during outages or maintenance windows.
• Participate in training sessions to enhance technical skills.

Qualification, Skills, and Knowledge

• Fresh Graduate are welcome with at least CCNA or other industry standard related certification
• A strong interest on how Internet and data communications works
• A good academic result is plus

Responsibilities:

• Manage all aspects of technical maintenance, budget control, planning and all safety aspects of the vessels
• Manage ship maintenance plans
• Ensure vessels comply to the statutory regulations for safety
• Organize, monitor and execute all activities connected to class and flag state and certificate requirements.
• Monitor vessels performance and implement timely remedial actions when required
• Responsible for controlling the budgets for assigned vessels

Requirements:

• Preferably minimum 1 year of experience as a Technical Superintendent managing LNG carrier. Open to candidates who do not have shore experience.
• COC Class 1 Certified

Role Overview

The Technical Program Manager (TPM), Robotics is responsible for driving the successful delivery of robotics and autonomous systems programs from concept to deployment. This role combines strong technical expertise in UAV/robotics systems with program leadership, cross-functional coordination, and client engagement.

The TPM oversees multiple technical projects, aligns engineering, operations, and product teams, and ensures that robotics programs meet performance, safety, and regulatory requirements while delivering value to clients.

Key Responsibilities

1. Program Strategy & Client Engagement

• Serve as the primary technical liaison between clients, engineering teams, and internal stakeholders for robotics and UAV programs.
• Translate client operational needs into scalable robotics solutions, system architectures, and program roadmaps.
• Lead technical discovery sessions, solution workshops, and program kickoff meetings.
• Develop program-level proposals, technical documentation, and commercial scopes aligned with technical feasibility and cost efficiency.
• Maintain strong relationships with clients and stakeholders throughout the program lifecycle.

2. Program Planning & Cross-Functional Leadership

• Drive planning and execution of robotics programs involving multiple projects, teams, and deployments.
• Define program timelines, technical milestones, resource allocation, and delivery roadmaps.
• Coordinate across hardware, firmware, software, flight operations, and field engineering teams to ensure alignment and integration.
• Facilitate program reviews, sprint planning, technical checkpoints, and risk mitigation discussions.
• Track program performance, manage dependencies, and escalate critical risks when necessary.

3. Technical Program Oversight

• Provide technical leadership across robotics and UAV system development programs.
• Guide integration of flight controllers, payloads, communication systems, onboard sensors, and autonomous capabilities.
• Leverage expertise in ArduPilot firmware, hardware architecture, mission planning, and system tuning to support engineering teams.
• Ensure system reliability, performance validation, and compliance with aviation regulations and safety standards.
• Review system architecture decisions and ensure alignment with long-term product and platform strategies.

4. Field Deployment & Operational Readiness

• Oversee technical readiness for field trials, pilot deployments, and operational rollouts.
• Coordinate site surveys, system configuration, environmental testing, and operational validation.
• Support field teams during complex deployments, troubleshooting, and system optimization.
• Ensure documentation of testing results, flight performance data, and lessons learned to improve future deployments.

5. Program Delivery & Continuous Improvement

• Ensure successful delivery of robotics programs across development, integration, and deployment phases.
• Drive post-deployment support coordination with engineering teams to resolve field issues and implement system improvements.
• Capture program insights, technical learnings, and best practices to improve future program execution.
• Support internal roadmap planning by providing field feedback, technical insights, and client requirements.

Qualifications
Must-Have

• Diploma or Bachelor’s degree in Aerospace Engineering, Robotics, Mechatronics, Electronics, Computer Engineering, or a related field.
• Experience with hardware or robotics engineering Projects
• Proven experience managing complex technical programs or cross-functional engineering projects.
• Excellent stakeholder management and client-facing communication skills.

Nice-to-Have

• PMP, Agile, or Technical Program Management certification.
• Experience with ROS / ROS2, PX4, or autonomous robotics frameworks.
• Familiarity with UAVCAN, companion computers, edge AI, or autonomy stacks.
• Working knowledge of geospatial tools and aerial data processing platforms (Pix4D, Agisoft, etc.).
• Experience with aviation compliance, safety cases, and operational risk assessments.
• Strong working knowledge of ArduPilot ecosystem (Pixhawk, MAVLink, Mission Planner, QGroundControl).
• 3–5+ years of experience in robotics, UAV systems, or autonomous systems development and deployment.
• Hands-on experience with drone hardware assembly, tuning, and testing.

Key Competencies
Technical Program Leadership

• Systems Thinking in Robotics & Autonomous Platforms
• Cross-Functional Team Coordination
• Structured Problem Solving
• Strategic Planning & Execution
• Stakeholder & Client Management
• Clear Technical Communication
• Delivery Under Complex Operational Constraints

Company's Profile
Julian Grey represents a well-established security and protection solutions provider.

Responsibilities:

• Carry out preventive maintenance and corrective servicing for electronic security installations.
• Coordinate with end-users and stakeholders to address operational or technical concerns in a timely manner.
• Support team leads in organizing daily service activities, including task allocation and on-site execution. 
• Handle routine client communications and ensure service standards are consistently met.
• Assist in diagnosing faults, performing repairs, and ensuring systems are restored within agreed timelines.
• Adapt service approach based on site requirements and operational needs to maintain customer satisfaction.
• Ensure all maintenance and installation works adhere to workplace safety regulations and company procedures.
• Undertake additional technical duties as assigned.

Requirements:

• NITEC or equivalent in Electrical / Electronic Engineering or related discipline.
• At least 1 year of relevant experience in servicing or maintaining electronic/security-related systems.
• Familiarity with surveillance, access control, alarm, or integrated security solutions will be advantageous.
• Basic troubleshooting skills with the ability to identify and resolve system issues.

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Interested Applicants
Please WA Marie @ 80439947
Shortlisted candidates will be notified

Marie Xie
Reg No. R1103987
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues involving network port capacity, physical cabling installation, network equipment capacity, project scheduling and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties and vendors.
• ​Identify process and communications breakdowns, while developing and driving solutions to remedy the issues. Manage process development and optimization initiatives. Create and maintain master schedules, Bill of Materials (BoMs) and related factors.

Minimum qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 2 years of experience in program management.
• Experience with process improvement in the telecom or data center infrastructure space.
  

Preferred qualifications

• 3 years of experience in large-scale project management.
• Experience working in complex organizational settings (e.g., shared accountability, geographic dispersion, ambiguity, Program Management Office (PMO), etc.).
• Experience in co-location and large-scale data center operation, network, electrical, industrial, mechanical, or other engineering.
• Familiarity with data center, networking, or telecom.
• Familiarity with supply chain and logistics concepts and knowledge of data networking architectures and physical network components.
• Excellent quantitative, presentation, and problem-solving skills.

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1support to ensure a seamless escalation process for complex issues.
• Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

Job Description:

· Design, develop, and maintain secure software applications using PowerShell scripting, C++, Flutter, Dart, and Python.

· Apply UI/UX design principles to deliver intuitive, efficient, and engaging user experiences.

· Perform code reviews, debugging, and optimization for performance and security.

· Implement and enhance endpoint security features such as malware and ransomware detection, exploit prevention, and intrusion detection.

· Collaborate with security teams to integrate secure coding practices and address vulnerabilities.

· Work closely with cross-functional teams including product managers, security analysts, and designers to ensure project alignment.

· Participate in project planning, sprint reviews, and agile development practices.

· Document technical designs, processes, and procedures for development and security compliance.

· Any other ad-hoc duties as assigned.

Requirements:

· Diploma or Degree in Cybersecurity, Computer Science, or a related field.

· Minimum 3 years of hands-on experience with scripting or coding abilities in languages such as PowerShell scripting, C++, Flutter, Dart, and/or Python. Fresh graduates with related internship experience are welcome to apply.

· Knowledge of network fundamentals, cybersecurity concepts.

· Excellent written and verbal communication skills, with the ability to present information clearly.

· Strong commitment to teamwork, demonstrating a proactive and collaborative attitude.

· Fresh graduates with strong relevant skillsets and project/internship experience are welcome to apply.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Responsibilities

• Prepare system design, drawings, and technical documentation

• Develop network diagrams, bill of materials, and system configurations

• Perform site installation, including cabling, equipment setup, and fibre splicing

• Configure and integrate FIDS / PIDS systems, including backend servers and monitoring systems

• Support integration with CCTV and related systems

• Conduct testing, commissioning, and system performance checks

• Troubleshoot system issues during installation and operation

• Prepare test reports and maintain project documentation

• Coordinate with project team, vendors, and stakeholders

Requirements

• Diploma / Degree in Electrical, Electronics, Communications, or related discipline

• 1–3 years of experience in security systems / ELV / project environment

• Basic networking (IP addressing, switches, servers)

• Experience in FIDS / PIDS or similar systems preferred

• Experience in system installation, integration or commissioning

• Basic AutoCAD or equivalent drafting skills

• Able to work on-site and support project deployment

• Good communication and coordination skills

Licence no: 12C6060

Job Description & Requirements

Already billing in tech recruitment? Ready to build something that's actually yours?

We're looking for a consultant who wants full ownership of a tech recruitment desk — your clients, your candidates, your revenue.

Whether you're looking to excel as a high-billing individual contributor or grow into a leadership role, both paths are open here.

What you'll be doing

• Win and grow your own client portfolio in the tech space
• Run end-to-end recruitment — perm and contract, across any industry
• Build your own niche and market position
• Own your revenue, your relationships, and your desk

Who we're looking for

• Minimum 5-8 years of 360 tech recruitment experience, with hands-on involvement in both business development and delivery
• Proven track record of winning and managing your own clients
• Strong familiarity with the Singapore hiring market is essential
• Self-sufficient, commercially driven, and ready to take full ownership from day one

What's on the table

• Uncapped commission — no ceiling on what you earn
• Full autonomy to build the desk your way
• Place IT perm and contract roles across any industry
• Clear path to leadership for those who want it

How To Apply:

Submit your application by emailing a detailed copy of your updated

Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R26159541, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

Equal Opportunity Statement

YOUR SUCCESS IS OUR ACHIEVEMENT! By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers: In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application. We regret that only shortlisted candidates will be notified.

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We regret that only shortlisted candidates will be notified.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

As a DCNet Delivery Technical Program Manager (TPgM), you will be responsible for overseeing major deployment programs while working with partner groups to create and achieve strategic business goals. Your objective will be to organize the overall team, establish clear roles and responsibilities, and manage a master schedule that meets Google’s needs.

In this role, you will bring together all the elements necessary to put a project plan together, manage objectives, and influence without authority, all while maintaining schedule velocity.

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs. Solve technical issues revolving around network port capacity, physical cabling installation, network equipment capacity, project scheduling, and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties/vendors.
• Identify process and communications breakdowns, while developing and driving solutions to remedy the issues. Manage process development and optimization initiatives.
• Create and maintain master schedules, Bill Of Materials (BoMs) and related factors.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience. 
• 5 years of experience in program management.

Preferred qualifications

• 3 years of project management and process improvement experience in the telecom or data center infrastructure space.
• Experience working in complex organizational settings (e.g., shared accountability, geographic dispersion, ambiguity, PMO, etc.).
• Familiarity with data center, networking, or telecom operations.
• Strong foundational knowledge in data networking architectures and physical network components.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will lead user-centred design across the full product lifecycle. From generative research and concept validation through to delivery and post-launch iteration, while coaching client design teams to build lasting capability. This is a consultancy role: you champion users relentlessly, design at scale, and are as energised by enabling others as by crafting great design yourself.

Be Part of Our Success

• Plan and run generative and evaluative research (interviews, usability tests, field studies) to uncover real user problems.
• Synthesise insights into clear findings that shape product direction and validate or challenge assumptions.
• Lead design on cross-functional teams, from concept to high-fidelity, with a systems-thinking mindset and scalability in mind.
• Craft workflows, wireframes, prototypes, and high-fidelity designs that align teams around a coherent user experience.
• Design and run co-creation workshops: journey mapping, design studios, critiques with clients and mixed stakeholder groups.
• Present work to senior leadership; facilitate alignment sessions that drive decisions..
• Coach client designers through daily pairing; tailor enablement to individual strengths, gaps, and learning styles.
• Create psychological safety for teams to experiment, give constructive feedback, and continuously raise design craft.

Qualities We Value

• Experience: 8+ years across the full design lifecycle User Centred Design mindset with experience in: user research, interaction design, visual design, prototyping, and post-launch iteration in a consultancy or client-facing context.
• Coaching: Proven experience enabling designers through pairing, workshops, or formal mentorship programs.
• Tools: Expert in Figma; proficient with prototyping tools and collaborative platforms; able to build and maintain design systems.
• Methods: Design Thinking, JTBD, Service Design, WCAG / inclusive design principles; evidence-based approach balancing qualitative and quantitative measures.
• Mindset: Empathy, User advocate; intellectually humble enough to kill your own designs when research points elsewhere; thrives in ambiguous consultancy environments.
• Bonus: Familiarity with SG Gov Design System (SGDS), SHIP-HATS, or prior work with Singapore Government agencies.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

What you'll be doing

1. Configuring and troubleshooting network devices such as routers, switches, firewalls and wireless access points

2. Monitoring network performance and diagnosing and resolving any issues that arise

3. Implementing network security measures to protect against cyber threats

4. Documenting network configurations and maintaining up-to-date records

5. Collaborating with cross-functional teams to align network infrastructure with business objectives

6. Providing technical guidance and support to end-users

7. Researching and recommending new network technologies to drive innovation

What we're looking for

1. Minimum 1 years' experience as a Network Engineer or in a similar role

2. Strong technical knowledge of network protocols, switching, routing, firewalls and wireless technologies

3. Proficiency in network troubleshooting and fault-finding techniques

4. Experience with network management tools and monitoring platforms

5. Excellent problem-solving and analytical skills

6. Strong communication and interpersonal skills to liaise with both technical and non-technical stakeholders

7. Relevant certifications such as CCNA or CCNP would be advantageous

What we offer

At Knowledge Computers Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy:

1. Opportunities for professional development and career advancement

2. Comprehensive medical and dental benefits

3. Generous annual leave entitlement

4. Flexible work arrangements to support work-life balance

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.

In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi-technology domains including cloud, networking, security, and infrastructure.

Key Responsibilities:

Cloud Migration Leadership & Delivery

· Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.

· Plan and execute migration strategies including rehost, replatform, and modernization approaches.

· Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.

· Identify dependencies, risks, and mitigation strategies for migration workloads.

· Provide technical assurance, governance, and escalation support throughout the migration lifecycle.

· Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.
Cloud & Infrastructure Engineering

· Design and implement Azure Virtual Machine environments and hybrid networking solutions.

· Support infrastructure modernization initiatives including DR, backup, and high availability solutions.

· Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support & Operations

· Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.

· Provide fourth-level support for complex incidents and perform deep root cause analysis.

· Proactively monitor, identify, and resolve issues before they impact services.

· Act as an escalation point for critical client and business-impacting incidents.

· Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

· Ensure delivery of contracted managed services outcomes and continuous service improvement.

· Support, track, and document change implementation activities.

· Proactively identify opportunities for automation and operational optimization.

· Perform quality audits across processes, service experience, and ticket management.

· Contribute to disaster recovery planning, testing, and execution.

· Collaboration, Leadership & Knowledge Sharing

· Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.

· Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.

· Support project delivery activities within the technology domain as required.

· Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

· 5+ years of overall IT infrastructure and project delivery experience.

· Minimum 4+ years of hands-on experience in Azure migration projects.

· Strong expertise in:

- Azure Migrate and Azure Virtual Machines

- Windows and Linux server migration

- Hybrid networking and connectivity

- Infrastructure modernization (DR, backup, HA)

- Migration governance and delivery frameworks

· Proven experience in large-scale enterprise migration projects.

· Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute).

· Experience working within ITIL-based service management environments.

Key Competencies :

· Strong stakeholder management and communication skills.

· Ability to operate effectively in high-pressure, complex environments.

· Proactive problem-solving and analytical thinking.

· Strong client service orientation and focus on delivering value.

Qualifications and Certifications :

· Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

Preferred certifications:

- Microsoft Certified: Azure Solutions Architect Expert

- Azure Administrator / Azure Migration certifications

- VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)

· Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, and application support. We are looking to hire a PROJECT MANAGER for a public sector project.

Responsibilities

1.    Set up the structures to manage the systems in scope and undertake full responsibility for the quality of work produced by the Tescom project team;

2.    Ensure that the deliverables are in accordance with the agreed contractual specifications and are completed on schedule;

3.    Serve as the liaison between the client and Tescom’s team project members;

4.    Publish regular progress reports;

5.    Prepare and submit minutes of all meetings;

Experience:

1.    Possesses at least ten (10) years of working experience in managing a large-scale IT project involving application/product development, maintenance and operations;

2.    Completed at least three (3) IT development and maintenance projects in the most recent five(5) years in the capacity of project lead/manager;

3.    Possesses good knowledge of the project management-related processes, standards, tools, solutions, products;

4.    Possesses strong analytical skills and proactive in providing solutions;

5.    Responsive to the queries and requirements from the client;

6.    Customer-oriented and possess experience in dealing with IT requirements from the business perspective;

7.    Preferably has experience working on IT projects with the Singapore Government;

Education & Certifications:

1.    Possesses at least a recognized IT/Computer Science Degree or a related discipline;

2.    Preferably acetified IT Project Manager under the Project Management Professional (PMP),Certified IT Project Manager Programmed (CITPM) or its equivalent;

3.    Preferably acertified Scrum Master by NUS-ISS or an equivalent Singapore Recognised Institution;

Personal characteristics:

1.    Possesses good communication (verbal and written) skills in English;

2.    Good work attitude.

3.    Fast learner and able to quickly understand complex systems.

4.    Able to work fast to address user issues quickly and accurately.

5.    Quality conscious.

6.  Strong sense of responsibility, accountability, and customer service.