Total 293 Information Technology job vacancies in D26 Springleaf, Upper Thomson

We are seeking a highly skilled and experienced Senior Application Developer with over 15 years of progressive experience in designing, developing, and deploying robust enterprise applications and RESTful services. The ideal candidate will possess deep expertise in Java/J2EE technologies, Artificial Intelligence (AI), and a strong proficiency in Python, with significant experience in Oracle databases, preferably within the financial services sector. This role demands a leader who can drive technical excellence, innovate with cutting-edge tools, and guide development teams through complex projects in an Agile/DevOps environment.

Job Purpose:

• Demonstrate mastery of Object-Oriented Programming (OOP) concepts and possess extensive hands-on experience with Java and its associated frameworks, including Spring Batch, Spring IOC, Spring Annotation, and Spring Security.
• Proficiency in leveraging AI Coding tools to enhance productivity and code quality.
• Possess significant hands-on experience with messaging platforms such as Kafka for high-throughput, distributed systems.
• Strong working knowledge of JBPM as a BPMN Framework is essential.
• Mandatory expertise in containerization and orchestration technologies, including Docker, Kubernetes, and OpenShift.
• Good working knowledge of relational databases, especially Oracle, including SQL, PL/SQL, database design, and performance tuning.
• Familiarity with version control systems like GitHub and collaborative development tools such as GitHub Copilot.
• Experience with in-memory distributed caches (e.g., Hazelcast, Gemfire) is highly desirable.
• Knowledge of other programming languages and frameworks such as Python (for data processing, scripting, and AI integration), Salesforce (for CRM customization and platform development), Vaadin (UI Framework), Kotlin, and Scala, along with shell scripting, is a valuable asset.
• Experience in designing and building high throughput applications
• Proven experience working within Agile/DevOps methodologies, with a track record of leading development sprints as a Scrum Master.

Key Responsibilities:

• Serve as a seasoned Subject Matter Expert (SME) and technical specialist within Client Onboarding, AML, KYC, and Account Opening domains.
• Define, implement, and enforce architectural standards, frameworks, and design patterns throughout the application development lifecycle.
• Lead the implementation and maintenance of complex, workflow-driven Java applications, integrating with RESTful services and robust API ecosystems.
• Develop high-quality, scalable code, adhering to stringent software engineering and testing best practices, including comprehensive unit and performance testing.
• Design and implement software solutions for processing, persisting, and distributing data using both relational and non-relational database technologies, including extensive experience with Oracle databases and integration with Salesforce data models.
• Engage in hands-on coding, meticulous authoring of unit tests (e.g., JUnit), performance testing, and continuous maintenance of high code quality standards. This includes developing and optimizing database queries and stored procedures in Oracle.
• Proactively respond to business requirements and management requests, providing swift and effective technical solutions.
• Deep understanding of the Agile Development Life Cycle, with the capability to lead and mentor a team of 4-5 developers.
• Collaborate effectively with database developers to implement sophisticated ingestion, orchestration, data quality, reconciliation, and distribution services, with a focus on Oracle database management and the integration needs of Salesforce data.
• Demonstrate strong independent work ethic, exceptional communication skills, and a proven ability to successfully navigate complex, medium to large-scale projects.

Qualifications:

• Over 15 years of relevant experience in application development and systems analysis roles, with significant exposure to enterprise-level systems, CRM platforms like Salesforce, and Oracle database technologies.
• Extensive experience in system analysis, design, and programming of complex software applications using Java, Python, Salesforce development tools, and Oracle's SQL/PLSQL.
• Proven track record in managing and successfully delivering multiple enterprise-level projects.
• Recognized Subject Matter Expert (SME) in at least one key area of Applications Development (e.g., enterprise integration, high-performance computing, AI/ML application, CRM solutions, or Oracle database architecture).
• Exceptional ability to adjust priorities quickly and effectively in response to evolving business needs.
• Demonstrated strong leadership capabilities and project management skills, guiding teams to achieve project goals.
• Consistently exhibits clear, concise, and effective written and verbal communication skills across all levels of an organization.

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Assisting in establishing a Project Management Office to oversee multiple projects.

• Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements.

• Outlining, defining, and initiating the project.

• Implementing document control policies and documentation templates.

• Maintaining a good working knowledge of assigned component projects.

• Evaluating standards of component products.

• Monitoring project progress and implementing changes where necessary.

• Monitoring expenditures in accordance with the budget.

• Ensuring compliance with objectives, organizational policies, procedures, and standards.

• Compiling project reports and informing management regarding problems.

Requirements:

• 3+ years of experience in a project management role.

• Thorough understanding of project management fundamentals.

• Understanding of software development life cycle.

• Outstanding leadership, organizational, and time management skills.

• Outstanding verbal and written communication skills.

• Strong people skills.

Responsibilities:

• Designing and developing hardware components including circuit boards, processors, and memory cards.

• Testing hardware components individually and in tandem with external computer systems.

• Analyzing systems data in order to make changes to the hardware configuration.

• Completing functionality and performance tests on the final product.

• Designing hardware for computer-related products such as routers and smart devices.

• Creating specifications and documents for components and completed computer systems.

• Collaborating with software developers to ensure the hardware functions for its intended purpose.

• Overseeing manufacturing process of hardware components.

Requirements:

• Minimum of 2 year's experience in a similar role.

• Analytical thinking with good problem-solving abilities.

• Ability to work to a strict deadline.

• Ability to work closely with the software development team.

• Extensive knowledge of computer hardware, software, and electrical systems.

• Ability to see potential problems in a system setup.

• Attention to detail.

Software Engineer Responsibilities:

• Developing and directing software system validation and testing methods.

• Directing our software programming initiatives

• Overseeing the development of documentation.

• Working closely with clients and cross-functional departments to communicate project statuses and proposals.

• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.

• Managing the software development lifecycle.

• Monitoring system performance.

• Communicating key project data to team members and building cohesion among teams.

• Developing and executing project plans.

• Applying mathematics and statistics to problem-solving initiatives.

• Applying best practices and standard operating procedures.

• Creating innovative solutions to meet our company’s technical needs.

• Testing new software and fixing bugs.

• Shaping the future of our systems.

Software Engineer Requirements:

• A bachelor's degree in computer science, software engineering, or another related field.

• Experience in software engineering or software development, preferably in a related field.

• Hands-on programming experience using relevant languages.

• Experience using relevant tool suites.

• Strong written and verbal communication and interpersonal skills.

• Creative problem-solving skills.

• Experience managing the software development lifecycle.

• The ability to prioritize activities and deliver projects on time and within budget.

• Experience working with clients and business partners.

• A comprehensive understanding of computer science concepts.

• Excellent coding skills.

• Extensive knowledge of agile methodologies.

• Strong team-building skills.

• The ability to travel as necessary.

About Citi

As the world’s most global bank, Citi gives you the tools to be a trailblazer. We’re not just building technology; we’re building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

Citi’s technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses.

The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi.

We want to regularly engage with talented individuals who are passionate about producing clean, testable code as part of a high performing team. We have found this to be way more important than experience in the financial sector.

We welcome applications from any industry and should you wish to apply your application will be reviewed for a multitude of Developer positions at varying levels.

About FX Tech

Citi FX has a physical presence in 83 countries with 1,400 dedicated staff giving us the largest FX presence of any bank globally. Foreign Exchange has been one of the defining businesses of Citi for much of its 200 year existence.

Citi has the largest FX presence of any bank globally and we proudly put this down to delivering unrivalled service and insight to our clients. Increasing investment in technology has seen us roll out award winning applications. Technology is a central pillar for our plans to sustain and grow our FX business.

Above all, we seek individuals who seek exceptional attitude and aptitude in the people they work with and have a demonstrated passion for delivering FX technology in support of our #1 FX business.

Role Overview/What will you do:

• Manage and inspire a high-quality team of engineers
• The successful candidate will work with teams across FX Technology to define and then implement solutions that benefit the business
• The role is hands on - includes both technical implementation and thought leadership.
• The role does not involve budget responsibility
• The successful candidate will work with teams across FX Technology to define and then implement solutions that benefit multiple asset classes
• Manage/develop teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams

Key Skills and Experience required

• Proven understanding of ultra low-latency development practices
• Proven understanding of FX highly preferred
• Ability to develop a team that is seen as the engineering role model for the organization
• Ability to work directly with Sales, Trading and Product teams
• Proven track record of building new systems, replacing legacy systems and renovating existing systems
• The candidate will have a strong systems (software, hardware, networks) knowledge required to define solutions and trouble shoot issues
• Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise
• Highly credible hands on engineer, confident to deep dive into a product and codebase and offer detailed, constructive analysis and feedback
• Awareness of industry trends and leveraging new technologies as appropriate
• Experience in collaborating and influencing cross-functional teams

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Title: Software Design Engineer (UX/UI)

Location: Singapore / Remote
Experience: 8–12+ Years

Role Overview

We are seeking a highly experienced Software Design Engineer (UX/UI) to lead end-to-end product design for complex enterprise SaaS platforms. The ideal candidate will bring a strong balance of design thinking, technical understanding, and user-centric problem solving to deliver scalable, intuitive, and high-impact digital products.

Key Responsibilities

• Own the end-to-end design lifecycle from discovery, research, and ideation to high-fidelity design and delivery.
• Design and optimize complex B2B workflows, particularly in logistics, data privacy, or enterprise platforms.
• Develop and maintain scalable design systems (components, tokens, and documentation) to ensure consistency across products.
• Conduct user research and usability testing (interviews, heuristics, analytics) to validate design decisions.
• Collaborate closely with Product Managers and Engineering teams to ensure seamless execution and delivery.
• Translate business requirements into intuitive user experiences with measurable outcomes (efficiency, adoption, reduced errors).
• Define and track product success metrics, leveraging data to iterate and improve designs.
• Ensure designs follow accessibility standards (WCAG) and best practices.
• Support design-to-development handoff, conduct design QA, and ensure implementation quality.
• Mentor junior designers and contribute to design culture and best practices.

Key Skills & Competencies

• Strong expertise in UX/UI design for enterprise SaaS applications
• Proven experience in design systems (Figma, tokens, component libraries)
• Deep understanding of user research, usability testing, and data-driven design
• Familiarity with frontend technologies (HTML/CSS, Vue.js context preferred)
• Experience working in Agile environments with cross-functional teams
• Strong problem-solving, communication, and stakeholder management skills
• Ability to handle complex workflows and multi-role systems

Tools & Technologies

Figma, Adobe XD, Sketch, Miro, Jira, Confluence, Hotjar, Google Analytics, Token Studio

Preferred Experience

• Enterprise SaaS products in Logistics, Supply Chain, or Data Privacy
• Experience designing multimodal workflows (Air, Sea, Land, Rail)
• Exposure to data governance, access control systems, or compliance platforms

Education

• Bachelor’s degree in Design, Engineering, or related field
• MBA or equivalent is a plus

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

• Provides expertise in area and an advanced level of understanding of the principles of apps support.

• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

• Considers the implications of the application of technology to the current environment.

• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Persuades and influences others through strong and comprehensive communication and diplomacy skills

• Performs other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience

• Practical problem solving and strategic thinking skills

• Demonstrated leadership, interpersonal skills and relationship building skills

• Service oriented attitude

• Ability to work in a fast-paced environment

• Experience working or leading requirement gathering efforts for multiple large development projects at one-time

• Proficient using basic technical tools and systems

• Good interpersonal and communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

Job Description & Requirements

1) To conduct factory acceptance test

2) To conduct site acceptance test

3) To produce functional description specification

4) To produce Q&M manuals after SAT

5) To develop PLC/HMI program on Contrologix and Wonderware IAS/HMI.

6) To conduct training to the customer

7) To provide post project support

PRINCIPAL ACCOUNTABILITIES

1. Supporting and maintaining the office network systems (Microsoft, Firewall, Leased / ADSL lines, Web Portal etc)

2. Administer Active Directory O365, Hyper-V & VMWare(Windows), Network Servers inclusive of installing Operating Systems & Software, IT Security & Compliance

3. Hands-on experience in Ofice365 platform with Cloud based skills.

4. Handling & managing AD Server & MS Azure/EMS

5. Handling of Infrastructure (Firewall), Servers backup & Recovery.

6. Servicing of users requests and providing support for all in-house software & requirements.

7. Involve in troubleshooting and resolving of servers & laptops problems.

8. Carrying out the upgrading of the office systems (network, servers, desktops & related equipment / software).

9. Maintain proper records of all equipment, software, incidents, activities and services provided.

10. Assisting in the disposing of obsolete, defective or non-serviceable equipment.

11. As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

D REQUIREMENTS

· Possess Diploma in Computer Science or its equivalent.

. One (1) or more years of working experience in supporting network servers, desktops, notebooks and software in a network environment.

. Able to support network servers, desktops, notebooks, printers, switches, routers and other related equipment.

. Knowledge of Microsoft Operating Systems (server & client), AD Server, Office 365 Administration, MS Azure / EMS Implementation, Hyper-V, Lotus Notes / Domino, Backup Application (such as Arcserve, Acronis, Symantec Backup Exec, etc) and other software applications.

. Knowledge on Microsoft Systems Centre Configuration is an added advantage

. Knowledge of database applications such as SAP, Web Development will be an added advantage.

. Good command of spoken and written English.

The Service Engineer is responsible for the installation, maintenance, troubleshooting, and support of an organization’s IT infrastructure, including hardware, software, and networks. The role involves ensuring smooth and efficient operation of IT systems and providing technical support to employees or clients, resolving any issues or technical challenges that may arise.

KEY RESPONSIBILITIES:

Install, configure, and set up IT equipment, including laptop, mobile devices, printers and software systems.

Provide second-level support to employees or clients for hardware, software, and network-related issues.

Provide technical support to users, addressing inquiries, troubleshooting issues, and providing solutions in a timely manner.

Document all technical issues, solutions, and system configurations for future reference.

Manage and support Windows 11, mobile devices and macOS environments.

Provide regular updates and reports on IT system performance, incidents, and ongoing upgrades to the IT Manager, ensuring timely communication and visibility of key issues and improvements.

Work closely with the IT team to develop solutions and improve overall IT infrastructure.

Utilize ServiceNow ticketing system to manage incident, problem, and change management processes.

Collaborate with cross-functional teams to implement effective IT support processes.

Provide comprehensive user training and support.

Maintain documentation of technical procedures and solutions.

Provide on-site and remote technical support to customers for any service-related inquiries or issues.

Provide training to customers or internal teams as necessary to ensure proper use and maintenance of equipment.

Handle customer complaints and resolve issues promptly to ensure satisfaction.

Stay up to date with product knowledge, new technologies, and industry trends.

Able to support the meeting/event system

SKILLS AND COMPETENCIES:

Strong problem-solving and troubleshooting skills.

Proficiency in using diagnostic tools and equipment.

Excellent communication and interpersonal skills to interact with clients and team members.

Knowledge of safety protocols and regulations in field operations.

Ability to work independently and manage time effectively in dynamic environments.

Work Environment:

On-Site/Standby Support: Provide on-site or standby technical support to troubleshoot and resolve hardware and software issues directly with clients. This includes tasks such as addressing network connectivity problems, printer maintenance and supporting end-user devices (e.g., laptops and desktops). Additionally, assist in the setup and support of meetings and events when required.

Varied Work Hours: Field IT Engineers may be required to work outside standard business hours, especially when setting up systems or performing maintenance at client locations to avoid disrupting business operations. This could mean working evenings or weekends.

May require occasional after-hours support (sometime weekend) and on-call availability.

•10+ years of experience in NICE Actimize SAM Transaction Monitoring – version 9 or 10

•Strong core Actimize development and implementation experience

•Control-M scheduling and batch run management

•Actimize batch framework, job orchestration, and monitoring

•AML / Transaction Monitoring domain knowledge

•SAM architecture understanding

•Unix/Linux, shell scripting

•SQL and database concepts (Oracle / SQL Server)

•Performance tuning and troubleshooting of Actimize systems

•Experience in large-scale enterprise implementations

Roles & Responsibilities:

• Be responsible for designing, developing, deploying, and maintaining scalable, high-performance, and secure web applications. The role requires expertise in frontend and backend development, cloud technologies, DevOps automation, and application security. Engineers must work in an agile, DevOps-driven environment, ensuring high software quality, security, and maintainability.

• Take full ownership of end-to-end application development, integrating frontend, backend, and cloud infrastructure.

• Design, develop, and maintain responsive, accessible, and performant web applications.

• Implement modern frontend architectures, ensuring reusability, scalability, and security.

• Develop high-performance backend services and APIs, ensuring reliability, security, and observability.

• Work with Quality Assurance (QA) engineers to ensure automated test coverage and proactively fix bugs and defects.

• Optimize full-stack CI/CD deployment strategies, ensuring seamless and automated releases.

• Work with DevOps teams to automate infrastructure provisioning, monitoring, and cloud deployments.

• Ensure full-stack security, including authentication, authorization, API security, and frontend security best practices.

• Continuously evaluate and adopt emerging technologies to improve application performance and developer productivity.

Full Stack Development:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.

• Experience with Git and modern branching workflows (GitFlow, trunk-based development).

• Strong proficiency in both frontend and backend development.

Frontend Technologies:

• JavaScript and TypeScript.

• Frontend frameworks such as React.js, Next.js, Vue.js, Angular, or Svelte.

• Mobile app development using Swift (iOS), Kotlin (Android), or React Native.

• UI component libraries such as Material-UI, Tailwind CSS, or Bootstrap.

• Experience with wireframing and prototyping tools (Figma).

Backend Technologies:

• Node.js, Express.js, NestJS.

• Ruby on Rails (RoR).

• Java/Kotlin (Spring Boot).

• Python (Django, Flask, FastAPI).

• Golang

• RESTful APIs, GraphQL, gRPC, and Websockets for service communication.

Backend Scalability & API Design:

• Strong experience in API design principles, including REST, GraphQL, gRPC, and Websockets.

• Knowledge of API rate limiting, caching strategies (Redis, Varnish), and performance optimizations.

• Familiarity with backend service scalability strategies (horizontal scaling, autoscaling, load balancing).

DevOps, Cloud, and Infrastructure:

• Experience with CI/CD pipelines (GitHub Actions, GitLab CI, ArgoCD, Jenkins).

• Hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Cloudflare Workers).

• Experience with containerization and orchestration (Docker, Kubernetes).

• Familiarity with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, Pulumi).

Security Best Practices:

• Strong knowledge of frontend security (CSP, CORS, XSS prevention).

• Experience with backend security (OAuth, JWT, API rate limiting, encryption).

• Familiarity with cloud security (IAM, Secrets Management, OWASP Top 10).

Software Quality & Testing:

• Experience with unit and integration testing (Jest, Cypress, Playwright, Pact).

• Backend testing using Postman, Supertest, contract testing.

• Bonus Experience (Added Advantage):

• Experience with low-code platforms (OutSystems, Mendix, Appian).

• Familiarity with micro-frontends and modular frontend architectures.

• Experience working with edge computing (Cloudflare Workers, Lambda@Edge).

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre. The IT systems primarily include Electronic Medical Record System and other clinical related management systems. He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

RESPONSIBILITIES

• Work closely with business stakeholders to understand their business operation process and requirements

• Work with the team to propose appropriate IT solutions that can streamline and improve business operations

• Accountable, troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members

• Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide

• Manage, perform and support User Acceptance Testing

• Good conversational skills and ability to conduct end user training

• Work closely and support Reporting Officer in the procurement, acquisition and implementation of IT systems

• Covers duties of fellow colleagues in their absence

• Performs any other job-related duties as assigned

• Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations

• Strives to meet project timelines and objectives with dedication and efficiency

REQUIREMENTS

• Degree in IT or equivalent
• Min 3 years of working experience as an application analyst role in healthcare
• Good knowledge in process and workflow mapping and analysis
• Involved in IT systems implementation, preferably EMR or other clinic related systems implementation
• Good skills in MS Office software such as MS Excel, MS Powerpoint and other job-related applications
• Proficient in written and spoken English

------

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements