Total 507 Information Technology job vacancies in BUKIT PASIR

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

The NUHS@Home nurse provides nursing care to patients who require acute medical treatment but who are able to be cared for in their homes rather than in a hospital. The nurse works in collaboration with physicians and other healthcare professionals to develop and implement care plans, monitor patient progress, and educate patients and their families on self-care techniques.

The NUHS@Home nurse is competent in performing care assessment and planning, and in the management of patients with identified care needs. S/He provides clinical supervision, precepts the junior nurses and contributes to NUHS@Home nursing training.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Conduct patient assessments and develop individualized care plans
• Administer medications, treatments and procedures as ordered by the physician
• Monitor and evaluate patient progress and adjust care plans as needed
• Communicate with physicians, other healthcare professionals, patients and families regarding patient care
• Educate patients and families on self-care techniques and disease management
• Ensure patient safety and infection control measures are maintained
• Document patient care and progress in electronic medical records
• Participate in quality improvement initiatives
• Adhere to ethical and legal standards of nursing practice
• Utilise technology in care delivery

Secondary Responsibilities and Duties (20%)

• Participates in research, clinical or service quality activities
• Demonstrates awareness of current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Officers, Senior Nursing Officers, Assistant/Deputy Director (Nursing) and Chief Nurse

Job Specification/Requirements

• Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
• Registered Nurse with minimum of 3-5 years of post-registration clinical experience
• Ability to work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Ability to work a flexible schedule, including evenings, weekends and public holidays

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28structural-system-analysis%29/33487-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore (NUS) invites applications for a postdoctoral Research Fellow position under the supervision of Asst Prof Meng Xin from the Department of Civil and Environmental Engineering. The successful applicant will lead the design and verification of a novel modular long-span structural system and contribute to constructional metal 3D printing research in the later stage of the project.

The Research Fellow is expected to:
•    Propose conceptual structural systems for modular long-span transfer slab/truss assemblies.
•    Analyse structural performance under static loading, vibration, and elevated temperatures.
•    Assess productivity, constructability, and carbon footprint of novel structural system.
•    Finite element analysis of composite structural systems and joints.
•    Contribute to metal 3D printing research and its effective use in construction.

Job Requirements

Essential:
•    Possess a PhD in Civil and Structural Engineering.
•    A strong portfolio of research and publications related to structural engineering, especially on structural system analysis and finite element modelling.
•    Excellent communication and collaboration skills.

Desired:
•    Practical experience in structural design and construction industry
•    Building information modelling 

As part of the multi-disciplinary team with the National University Health System (NUHS)@Home, you will provide quality pharmaceutical care as our Pharmacist.

Job Responsibilities

* Review transfer medications appropriately, contact patients pre-transfer on medication supply needed, and answer medicine related questions

* Medication counselling on transfer medications by a variety of means (in-person and virtual)

* Medication reconciliation

* Review discharge prescriptions appropriately

* Verify new orders by the physicians and identify inappropriate medication/doses if relevant

* Assist with perform medication supply duty

* Follow up on medication preparation status

* Undertake duties which may be assigned by the NUHS staff member depending on the requirements

Requirements

* Bachelor of Science in Pharmacy from an accredited college by Singapore Pharmacy Council

* At least 2 years of relevant experience

* Fully registered with the Singapore Pharmacy Council

* Possess excellent communication, interpersonal and organisation skills

* Able to work independently and in a team

* Undertake duties which may be assigned by the NUHS staff member depending on the requirement

* Weekdays and/or weekends working hours are available

About Venti Technologies
Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

Position overview

The System Engineer is responsible for end-to-end system-level quality, integrating cross-functional components, and ensuring efficient issue resolution and continuous system improvement. This role bridges triage, development, and validation, evolving from issue handling to system ownership and optimization.

Role responsibilities

• System-Level Ownership

  • Own system behavior across modules (perception, planning, control, etc.)

  • Understand and manage cross-component dependencies and interfaces

• Advanced Triage & Root Cause Analysis

  • Lead complex issue investigations beyond surface-level triage

  • Drive root cause analysis across software, data, and system interactions

  • Ensure high-quality and timely resolution of critical issues

• Cross-Functional Coordination

  • Act as the central point between engineering, testing, and operations teams

  • Align priorities and drive resolution across multiple stakeholders

• System Quality & Process Improvement

  • Identify systemic issues and recurring patterns

  • Improve triage workflows, feedback loops, and system robustness

  • Propose and implement scalable solutions (not just case-by-case fixes)

• Data-Driven Decision Making

  • Use logs, metrics, and field data to diagnose issues and guide improvements

  • Define KPIs for system performance and triage efficiency

• Technical Leadership (Emerging)

  • Influence system design decisions based on real-world issues

  • Contribute to architecture discussions and quality strategy

Required experience

• Strong system thinking and ability to understand complex, integrated systems

• Experience in debugging, triage, or system integration (AV or similar complex systems preferred)

• Ability to work across teams and drive alignment

• Strong analytical and problem-solving skills

• Familiarity with logs analysis, data pipelines, and debugging tools

IT Support Engineer

Primary Responsibilities:

• Provide first-line user liaison and helpdesk support during office hours and after office hours if needed. Keeping user informed on request status and progress
• Provide support to VoIP, network infrastructure on both Client’s Premises and Data Centre.
• Troubleshooting Linux, Windows, network, and relevant infra stack.
• Liaise with vendors and other functional teams for problem resolution.
• Provide after-hours support for Infrastructure related emergencies when required.
• Participate in the design of information and operational support systems.

Qualifications and Skills Required:

Technical Skills-

• Higher NITEC Certificate or Diploma in IT/Computer/Network or equivalent.
• Basic understanding of packet capture tools like tcpdump & Wireshark for troubleshooting server network issues.
• Knowledge of basic VoIP Technologies such as SIP, WebRTC, RTP will be an advantage.
• Basic networking knowledge (OSI network layers, TCP/IP, NAT)
• Knowledge of cloud Technologies / AWS will be an advantage
• Ability to self-learn, acquire new skills, and support new systems and applications

Essential Skills-

• Well organized team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• Independent, passionate, resourceful and able to work with minimum supervision.

Overview 

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

Leadership and Strategic Planning

• Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.
• Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
• Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
• Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
• Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:adequate planning of project phases and bed closures to minimize disruption to inpatient operations, user requirements are adequately captured in project specifications,site works are carried out in compliance to hospital standards e.g. infection control,projects are completed on time and within budget. 
• Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
• Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
• Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
• Handle customer complaints and follow up with service recovery if necessary.
• Review and update policies and procedures as needed.

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
• Perform any other duties as assigned by Reporting Officer.

Requirements

• Qualification Required and Area of Discipline
• Recognised Degree in any discipline
• Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• Healthcare experience will be advantageous.
• Min two years working experience for Assistant Manager and above.
• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• Positive, pro-active, motivated with “can-do” attitude
• Ability to multi-task and work independently and as a team
• Service oriented and customer focused 
• Fresh graduates are welcome to apply.

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

Job Title: Business Development / Marketing Manager (Façade & Steel / Aluminium Structures)

Location: Singapore

Job Summary

We are seeking an experienced Business Development / Marketing Manager to drive business growth in façade, curtain wall, and steel/aluminium structure projects in Singapore and the regional market.

The successful candidate will be responsible for identifying project opportunities, developing client relationships, supporting tender submissions, and working closely with senior management to secure landmark construction projects.

This role requires strong industry knowledge, a solid professional network within the construction sector, and proven experience in delivering successful project wins in façade or structural envelope works.

Key Responsibilities

• Identify, develop, and secure new business opportunities in façade, curtain wall, and steel/aluminium structure projects.

• Build and maintain strong relationships with developers, architects, consultants, main contractors, and government or private project owners.

• Follow up on project leads throughout the entire sales cycle, from initial engagement to tender submission, negotiation, and project award.

• Support preparation of technical proposals, tender submissions, commercial presentations, and design-build solutions in collaboration with engineering and project teams.

• Participate in client meetings, design discussions, and project presentations to promote company capabilities and secure project opportunities.

• Work closely with senior management (General Manager / Managing Director) to develop and execute business development strategies in Singapore.

• Monitor market trends, competitor activities, and project pipelines within the construction and façade industry.

• Maintain a strong network of industry contacts, including consultants, designers, contractors, and suppliers.

• Support project handover to execution teams after contract award and ensure alignment between business development and project delivery teams.

• Assist in identifying strategic partnerships and joint venture opportunities where applicable.

Requirements

• Diploma or Bachelor's Degree in Marketing, Engineering, Construction Management, Architecture, or a related discipline.

• Minimum 5–8 years of business development, marketing, or project acquisition experience within the façade, curtain wall, steel structure, or construction industry in Singapore.

• Strong track record in securing or contributing to landmark building projects or large-scale developments.

• Solid understanding of façade systems, structural steel works, aluminium structures, and construction project workflows.

• Proven ability to engage and influence key stakeholders including developers, consultants, architects, and main contractors.

• Experience working on projects with significant contract values and complex technical requirements.

• Strong communication, negotiation, and presentation skills in English.

• Commercially driven with strong market awareness and business acumen.

• Ability to work closely with senior leadership and support strategic business expansion initiatives.

Preferred Qualifications

• Strong existing network within Singapore’s construction, façade, and building envelope industry.

• Experience working with general contractors, façade specialists, or engineering consultancies.

• Proven ability to convert leads into secured projects and long-term client relationships.

Requirements, Role and Responsibilities

• Reading and interpreting technical blueprints and design models
• Good proficiency in CNC/ CAD CAM Programming.
• Hands on experience in Mastercam
• Having similar experience in Precision parts programming
• Well versed in CADCAM, preferrence in Mastercam 2D and 3D programming
• Has experience in using DelCam
• Preferably CNC Milling/Turning Machine background
• Generate NC Programme and load the programme to designated machine
• Create geometry and check machining simulation
• Inputting the product design into the computer modeling software
• Choosing and loading the correct cutting tools for the job
• Adjusting machine settings to the desired product specifications
• Troubleshooting issues during the manufacturing process
• Cleaning and maintaining the machine
• Good communication and coordination skills to liaise with relevant parties and resolve technical issues with end users.
• Majority part for semicon sector and quality and speed is the main target
• Candidates with relevant experience in precision engineering, metal fabrication and semi-con industry will be an advantageous
• Work according to production plan and maintain operational efficiency
• Carry out in process measurements and maintain product quality
• Maintain cleaniess in work stations

Project Overview

The DiSTAP programme addresses deep problems in food production in Singapore and the world by developing a suite of impactful and novel analytical, genetic and biosynthetic technologies. DiSTAP is one of the five Interdisciplinary Research Groups (IRGs) of the Singapore-MIT Alliance for Research and Technology (SMART).  The research engineer will join an interdisciplinary team of chemists, engineers and plant biologists in the development, modification and characterization of functional conjugated polymers with unique optical properties that could potentially be used for cell imaging. These novel tools enables optimal crop production and rapid development of plants suitable for high-density farming and revolutionalizes urban farming strategies.

Responsibilities

• Support the DiSTAP nanosensor team in the development and validation of novel single-walled carbon nanotube (SWNT)-based sensors, with a primary focus on Covalent Organic Framework microneedles (COF-MNs) and nanosensors for nutrient sensing.
• Participate in translational research projects alongside external collaborators and open-field commercial plantation partners to drive the commercialization of DiSTAP technologies.
• Work across interdisciplinary team on in-planta studies using nanosensors for the real-time monitoring of plant nutrients, metabolites, and stress responses.
• Play a crucial role in enhancing the throughput of sensor data evaluation by developing, optimizing, and maintaining automated data processing and analysis pipelines.

Requirements

• BSc in Chemistry, Materials Science, Engineering, or a closely related field.
• Hands-on experience working with nanosensors, nanoparticle synthesis, and materials characterization, particularly regarding their applications in plant biology.
• Strong hands-on laboratory skills and technical proficiency.
• Excellent teamwork and collaboration skills, with the ability to mentor visiting students and interns.
• Ability to effectively communicate research progress through technical reports and poster presentations.
• Excellent written and verbal communication skills in English.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

About Us

Eleven Productions is IMC Group Asia’s technical arm specialising in the rental of Musical Instruments and Audio-Visual Equipment. We are also an established Professional Technical Consultancy, ready to strategise alongside our clients on events of any scale. In addition, Eleven Productions is an integral part of IMC Live Global’s concert and event ecosystems, enhancing them to create even better live experiences for fans.

LOVE CONCERTS? EVER WONDERED WHAT HAPPENS BEHIND THE SCENES?

Turn your passion into a career with Eleven Productions.

We're seeking young talents, fresh graduates, and individuals with an interest in live events and technical production to join our growing team.

Be part of the crew that brings concerts and events to life through:

•⁠ ⁠Sound Systems

•⁠ ⁠Lighting Production

•⁠ ⁠Video & LED Systems

•⁠ ⁠Stage & Structural Setup

•⁠ ⁠Live Shows & Festivals

No experience? No problem. We provide training and opportunities to grow within the industry.

Start your journey behind the scenes of the biggest live experiences.

Job Responsibilities:

• 2.5D/3DIC platform development.
• New unit module development and devices development.
• New process verification and qualification.
• New platform DSM setup
• Customer engagement and new product verification

Capability

• Solid semiconductor process integration and device characterization skills
• Semiconductor device physics and analysis skill.
• Experienced in 2.5D and 3DIC process development are plus.
• Skill on FMEA, control plan, DOE (design of experiment) and problem solving.
• Good communication, self-motived and avid learner

Qualification

• At least bachelor degree in microelectronics/electronics/electrical/physics/Materials engineering or other relevant fields.
• At least 3 years working experience in semiconductor R&D or related foundry experience of integration/process/device engineer.
• Working experience: 2.5D and 3DIC integration and device background are plus.
• Proficient English oral and writing skill.

Are you looking to gain hands-on experience in IT support within a dynamic school and organisational environment? Join our TecHub team as an intern, where you'll support day-to-day technology operations, enhance your troubleshooting skills, and learn how IT empowers effective teaching, learning, and work processes across our schools. This internship is ideal for students, graduates, or individuals keen to build practical experience in IT support.

Job Responsibilities:

1. Providing Level 1 IT on-site or remote support to all end users in Eden Schools, Eden Centres and AAS HQ.
2. Providing day-to-day IT on-site support, troubleshooting desktop, laptop, mac book, iPad, printer, projector and with Microsoft 365 tools (OneDrive, Teams, Outlook,etc)
3. Provisioning new user accounts which include installing and configuring workstations, software, network printing & etc.
4. Updating documentation of IT assets, software license purchase and inventory records (as required)
5. Updating software license and hardware inventory (as required)
6. Liaising with vendors for tech support on laptops and desktops. (as required)
7. Supporting School events as and when required. E.g AV support, photographer. (as required)
8. All other duties as assigned by Supervisor or School Management

Period: Between Jun to Dec 2026

Work days: Monday - Friday, 8.30am - 5.30pm

Internship allowance: $1,400 per month

Work Location: Eden School Campus 1, 101 Bukit Batok West Ave 3 or

Eden School Campus 2, 1 bukit batok west ave 2

As a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.

You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will contribute to the development and maintenance of support documentation and assist in the implementation of IT projects.

Job Responsibilities:

• Provide technical support to employees for hardware, software, and application-related issues.
• Troubleshoot Windows OS,Microsoft Outlook, Office 365 applications, and general IT problems.
• Install, configure, and maintain organization-approved software and applications on desktops, laptops, and mobile devices.
• Assist users with device setup, configuration, and data migration when replacing or upgrading computers.
• Ensure endpoint security solutions (e.g., encryption, antivirus) are active and compliant.
• Manage Windows Active Directory for user accounts (e.g., account creation, password resets, access management).
• Set up and configure Office 365 email accounts for new employees.
• Support and troubleshoot smartphones,tablets (Android & iOS) for corporate email and application access.
• Perform basic hardware troubleshooting for desktops, laptops, and peripherals (printers, scanners, monitors).
• Coordinate with vendors for hardware repairs, warranty claims, and replacements.
• Assist in setting up meeting room IT equipment, video conferencing tools, and collaboration platforms.
• Maintain documentation for common IT issues, troubleshooting steps, and user guides.
• Educate employees on best practices for IT security, email usage, and software tools.
• Assist in preparing training materials or conducting brief IT training sessions when needed.
• Work closely with the service deskteam for ticket resolution and escalation.
• Maintain accurate records of IT support activities, issue resolutions, and asset inventory.
• Ensure timely submission of support reports, work logs, and attendance records.
• Attend weekly team meetings for updates and knowledge sharing.