Total 507 Information Technology job vacancies in BUKIT PASIR

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

Additional job description

The Global Network Solutions (GNS) mission creates the network that society can depend on.

The Global Network Solutions team plans, acquires, and delivers the network infrastructure assets that connect Google's Data Centers to our users and Cloud customers throughout the world. Google's hyper-scale global network enables the reliable transfer of data across metros, countries, continents, and oceans.

Nestled within Global Network Solutions, the Fiber Asset and Delivery team oversees the delivery lifecycle of fiber assets acquired from carrier infrastructure providers ensuring all the elements are stitched together to deliver Google's products and services.

Fiber asset and capacity delivery is a team of Technical Program Managers (T/PgMs) with expertise in guiding complex delivery projects of network assets for the B2 and B4 production network and cloud customer initiatives.

Qualifications

Job responsibilities

• Assist upstream planning and acquisition teams in developing infrastructure requirements, priorities, delivery date expectations.
• Manage the delivery of large-scale network infrastructure projects long-haul dark fiber, metro fiber, leased capacity/circuits, and inside plant fiber from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.
• Serve as primary North America or South America vendor contact for these activities. Escalate up vendor management chains as necessary if delivery time lines are at risk.
• Lead kickoff and regular project status meetings while keeping downstream teams at Google aware of project and delivery status.
• Oversee the program to handle all vendor handover documentation,(e.g., letter of authority, customer facility assignment), design layout record, completion notification, test results and technical drawings while working with vendors and Google staff to coordinate and facilitate excellent record-keeping and communication.
  

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.

Preferred qualifications

• PMP certification.
• Experience working at a large-scale technology company delivering a high volume of network build projects.
• Experience managing fiber and telecom vendors for the on-time delivery of fiber assets.
• Experience with large-scale projects managing fiber permitting, fiber construction, fiber splicing, fiber testing, and fiber remediation.
• Experience creating processes and delivery improvements for fiber delivery activities.

Embedded Software Engineer

• Responsible for the development, porting, optimization, and maintenance of firmware for Linux embedded systems, as well as the development of driver programs for peripheral modules
• Responsible for chip testing and driver development, as well as chip debugging and testing tasks
• Responsible for the development of software control algorithms related to power management

▌ Requirements

• Bachelor's degree or higher in related fields including but not limited to Communications, Electronics, Computer Science, Automation, Mathematics, or Physics
• Clear logical thinking ability, strong learning capability, proactive attitude, and a sense of responsibility
• Familiar with Linux systems, with a foundational understanding of embedded software design and development, and strong C or C++ programming and debugging skills
• Understanding of embedded microprocessor principles, ability to read data sheets, and a background in hardware knowledge is preferred
• Familiar with common data structures and the ability to analyze and design algorithms

Regret to inform that only shortlisted candidates will be notified.
www.dadaconsultants.com
EA Registration Number: R1878287
Business Registration Number: 201735941W.

JOB DESCRIPTION

As a Data Scientist (Associate Consultant), you will use data science and Generative AI techniques to develop models and products that support a range of EDB divisions across investment promotion, industry development and corporate functions. You will have the opportunity to partner closely with key stakeholders to identify business challenges, translate requirements into technical solutions, and deliver AI and Machine Learning products that drive measurable outcomes.

Your roles and responsibilities include:

• Collaborating with business users to understand their key priorities and use cases; proposing and developing solutions using data science and/or Generative AI techniques to drive business value
• Researching emerging AI/data science techniques and identifying relevant ones for EDB to explore and adopt (e.g. Agentic, LLM, Predictive, Fraud/Anomaly Detection, Text Analytics, Customer Segmentation)
• Data wrangling & analysis - preprocessing, cleaning and feature engineering
• Supporting the daily operations and maintenance of deployed data science models and products, including Assistants on PAIR / AIBots
• Developing backend APIs and services to support AI model deployment and integration
• Building frontend interfaces and user experiences for AI-powered applications
• Documenting changes to existing products
• Reviewing and implementing fixes for reported security vulnerabilities;

JOB REQUIREMENTS

To perform this role, you must have/ be:

• Minimum of Bachelor’s Degree in Computer Science, Computer Engineering, Machine Learning / Data Science / AI or related disciplines;
• Able to understand and apply a range of AI/ML  techniques for regression and classification
• Familiar with popular python packages ( e.g. pandas, matplotlib, scikit-learn, XGBoost, NLTK, spaCy )
• Understanding of LLM concepts (e.g. context windows, embeddings, chunking, token management) and architectures (e.g. RAG)
• Experience with context engineering techniques and prompt optimization strategies
• Proficient in git, SQL
• Proficient in Business Intelligence tools (e.g. Tableau, Qlik, MS PowerBI, Microstrategy)

Bonus skillsets which will allow you to excel in this role include:

• Proficient in modern programming languages (e.g. typescript, C#)
• Experience in cloud platform and services preferably in AWS
• Experience in Docker/Kubernetes
• Experience with web frameworks and full-stack development, including backend frameworks (e.g. FastAPI, Flask, Express.js) and RESTful API development, and frontend technologies (e.g. React, Vue.js, HTML/CSS, TypeScript)
• Experience with LLM frameworks (e.g. LangChain, LlamaIndex, Hugging Face Transformers)
• Knowledge of vector databases and embedding techniques (e.g. Pinecone, Chroma, FAISS)
• Understanding of AI agent frameworks and multi-agent systems
• Strong presentation skills and ability to explain technical concepts clearly to a non-technical audience
• Proficient in statistical software tools (e.g. R, SAS)

The incumbent will be managing team members in SG/Cyber Technology Centre (Malaysia)/Batam Technology Centre (Indonesia) and responsible for defining and overseeing the organization’s application security architecture, ensuring alignment with target architectures and modern development practices.

WHAT YOU’LL BE DOING:

1. Strategic Oversight of Security Architecture

• Define, design, and implement the target application security architecture in line with organizational goals and industry/regulatory standards.
• Establish a comprehensive application security strategy, ensuring seamless integration into enterprise architecture and technology roadmaps.
• Conduct architectural reviews to identify risks and recommend mitigation strategies, focusing on secure and scalable solutions.

2. CI/CD Pipeline Security

• Lead the integration of security controls into CI/CD pipelines, ensuring automated detection and remediation of vulnerabilities.

3. Secure Software Development Lifecycle (SDLC)

• Develop and enforce secure development guidelines, ensuring security is incorporated at every stage of the SDLC.
• Provide leadership in threat modelling, secure coding practices, and software code quality management across development teams.
• Work with application teams to prioritize security requirements, balancing business objectives with technical risks.

4. Vulnerability Management and Mitigation

• Oversee the overall strategy for SAST, DAST, to identifying and remediating vulnerabilities.
• Ensure timely resolution of identified issues, coordinating efforts across development, QA, and DevOps teams.
• Maintain and communicate detailed metrics and dashboards on the security posture of applications and pipelines.

5. Cross-Functional Collaboration

• Partner with application teams to align security architecture with business needs and project timelines.
• Act as the primary liaison between technical teams and executive leadership, effectively conveying security risks and architectural priorities.

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Bachelor’s degree of computer science, Information Security, or a related field. A Master’s degree would be an added advantage.
• Information Systems Security professional certifications, such as CISSP, CSSLP, CEH, OSCP or CREST.
• At least 15 years of experience in cybersecurity, with a focus on application security, security architecture, and secure development practices.
• Proven expertise in designing and implementing security controls within CI/CD pipelines in Agile and DevOps environments.
• Demonstrated success in defining and overseeing secure application architectures for cloud-native and hybrid environments.
• Deep understanding of secure software development lifecycle (SDLC) methodologies and best practices.
• A team-player with systematic problem-solving approach, and have sense of ownership and drive.
• Must have strong people skill to lead a team effectively and demonstrable experience of working at the most senior levels of large and complex organizations.
• Excellent interpersonal skills and stakeholders management.
• Always have customer in mind when dealing with any situations/projects/deliverables.
• Interprets customer needs, assesses requirements and identifies solutions to non-standard requests.
• Able to negotiate with, influence and engage others in complex and conflicting situations across multiple parties to drive a positive outcome.
• Good communication skills and the communication network of the incumbent is expected to be internally within the enterprise (80%) and external with Vendors and Service Providers (20%).

WELL VERSED IN MASTERCAM

detailed in looking at dimensional drawings

knowledgeable in different kind of toolings and their uses

proficiency in computer skills

able to work with all levels

knowledge to operate CNC machines milling/turning

work as a team to ensure smooth production

knowledge of measuring instruments and toolings

Key Responsibilities

A) End-User & Desktop Support

• Provide Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals.
• Configure, deploy, and troubleshoot Windows systems.
• Install, configure, and support printers, scanners, and related hardware.
• Set up and troubleshoot mobile devices (iOS and Android), including email and security configurations.

b) Conference Support

• Support and configure, and maintain conference room Audio/Visual systems, including video conferencing hardware.
• Support collaboration and communication services including video conferencing systems (Zoom, Teams).
• Provide on-site and remote assistance for executive meetings, town halls, and hybrid conferences to ensure seamless A/V performance.

c) Software & Application Support

• Coding skills: PHP, HTML, and MS SQL Server; VB 6.0, C#, .NET, and Crystal Reports.
• Configure, support, and troubleshoot in-house applications and software systems.
• Provide support for common productivity tools, including Microsoft Office and Outlook.
• Diagnose and resolve email and mail-flow issues, including Outlook configuration and mailbox access problems.
• Assist users with application issues, updates, and usage guidance.

d) Infrastructure & Server Room Support

• Skilled in Fortinet Firewall and VOIP setup, with practical experience in network security and telephony management.
• Proficient in configuring secure TCP ports and resolving communication issues.
• Perform basic server room maintenance, including equipment checks, cable management, and troubleshooting.
• Assist with monitoring and first-line troubleshooting of servers, switches, and network equipment.
• Escalate complex infrastructure issues to senior engineers or external vendors where required.

e) IT Operations & Support Processes

• Maintain accurate documentation for systems, configurations, and known issues.
• Assist with onboarding and offboarding of staff, including account setup and equipment preparation.

Requirements

• Possess a college diploma or bachelor’s degree in computer science or a related field, minimum 3 years of relevant work experience.
• Familiar with various Windows operating systems, printing systems and computer hardware (desktop computers, laptops, etc.).
• Familiar with the management and maintenance of Active Directory, DNS, DHCP, and shared file servers
• Good experience of networking concepts (LAN/WAN, TCP/IP), ability to support Office Network, Shared Drive, Wireless, and VPN connectivity
• Fundamental knowledge virtualization technologies (e.g., VMware)
• Experience with backup procedures and basic data recovery support.
• Familiarity with endpoint security, and patching processes.
• Hands-on experience with meeting and conference room technologies.
• Ability to work with vendors and service providers for issue resolution and equipment support.
• Strong team player who works well with others across technical and non-technical teams.
• Good communication and interpersonal skills; able to explain technical issues clearly.
• Able to multi-task, work methodically, and meet deadlines in a fast-paced environment.

Position Overview

We are seeking an experienced and versatile Database Administrator (DBA) to manage, optimise, and secure our database infrastructure across multiple platforms and environments. The successful candidate will have a strong foundation in both traditional and emerging database technologies, with hands-on experience in automation, performance tuning, and cloud-based solutions.

Key Responsibilities

Database Implementation & Operations

• Implement and manage databases based on architectural designs and technical specifications.
• Deploy, configure, and maintain data storage solutions across various database models and environments.
• Manage cloud-hosted database infrastructures, optimising for cost-effectiveness, performance, and reliability.

Performance & Optimisation

• Recommend tuning strategies, indexing approaches, and operational improvements to enhance system throughput.
• Perform query optimisation and troubleshoot performance issues across relational and non-relational systems.

Data Lifecycle & Reliability

• Establish and enforce data lifecycle policies, including retention, archival, and deletion practices.
• Develop, maintain, and validate backup and recovery procedures to ensure data availability and integrity.

Security & Compliance

• Ensure database security, access control, and compliance with organisational and regulatory standards.
• Work with cross-functional teams to enforce best practices for data governance and audit requirements.

Automation & Efficiency

• Automate routine administrative tasks to improve operational efficiency and reduce manual effort.
• Leverage scripting or automation tools to support deployment, monitoring, and maintenance activities.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or a related discipline.
• At least 5 years of experience in database administration across multiple architectures.
• Proficient in relational databases such as Microsoft SQL Server and PostgreSQL.
• Experience with NoSQL databases (e.g., Cassandra, MongoDB) is preferred.
• Familiarity with object storage systems (e.g., AWS S3, Nutanix Object Store) is advantageous.
• Knowledge of graph databases (e.g., Neo4j) and associated query languages is preferred.
• Strong foundation in performance tuning, indexing strategies, and query optimisation.
• Experience with data lifecycle management, retention, and archival strategies.
• Proficient in automation and scripting (e.g., Python, Bash, PowerShell).
• Strong analytical thinking, problem-solving capabilities, and ability to work collaboratively across teams.

What We Offer

• Opportunity to work on impactful public sector digital platforms.
• Team-first culture with collaborative Agile practices.
• Access to modern testing tools and cloud-based DevOps environments.
• Structured career progression and skills development support.

Position Overview

As a Software Engineer, you will be part of an agile, cross-functional team that designs and develops mission-critical digital platforms for the public sector. You will work across the full technology stack — creating responsive front-end applications and robust backend services that are reliable, secure, and scalable.

The position offers exposure to a wide range of technologies and opportunities for growth. This is an ideal role for engineers who are passionate about learning, problem-solving, and building impactful solutions.

Key Responsibilities

• Design, develop, and deliver scalable and tested features across the full stack — including responsive portal plugins using Next.js, Redux, and JavaScript, and backend services using Java, Python, and C++.
• Work in Agile teams, contributing to sprint planning, development, reviews, and continuous improvement.
• Collaborate closely with QA, UI/UX, and DevOps engineers to ensure technical robustness and user-centric design.
• Implement unit and integration tests to support automated testing and CI/CD pipelines.
• Investigate, troubleshoot, and resolve software defects and production issues in a timely manner.
• Participate in code reviews, maintain documentation, and adhere to secure coding best practices.
• (Optional) Support architecture design or system integration work with government authentication or data exchange frameworks.

Requirements

• At least 1–3 years of hands-on experience in software development.
• Proficiency in at least one backend language — Java, Python, or C++.
• Experience developing front-end applications using Next.js, Redux, and JavaScript/TypeScript.
• Strong understanding of RESTful API design, object-oriented programming, and secure coding practices.
• Familiarity with Agile methodologies and collaboration tools (e.g., Jira, GitLab, Confluence).
• Good problem-solving skills, with the ability to work independently and in teams.
• (Bonus) Experience with cloud environments (AWS, Azure) or real-time/IoT systems.

What We Offer

• Opportunity to work on meaningful public sector digital initiatives.
• A supportive, purpose-driven team culture.
• Structured career development and technical upskilling.
• Access to modern tools, cloud technologies, and secure DevSecOps environments.

Additional Information

Shortlisted applicants may be involved in classified or sensitive projects that require handling of restricted information. As such, selected candidates will be required to undergo a security clearance process as part of the employment consideration.

Position Overview

As a Senior Software Engineer, you will be part of an agile, cross-functional team that designs and develops mission-critical digital platforms for the public sector. You will work across the full technology stack — creating responsive front-end applications and robust backend services that are reliable, secure, and scalable.

The position offers exposure to a wide range of technologies and opportunities for growth. This is an ideal role for engineers who are passionate about learning, problem-solving, and building impactful solutions.

Key Responsibilities

• Design, develop, and deliver scalable and tested features across the full stack — including responsive portal plugins using Next.js, Redux, and JavaScript, and backend services using Java, Python, and C++.
• Work in Agile teams, contributing to sprint planning, development, reviews, and continuous improvement.
• Collaborate closely with QA, UI/UX, and DevOps engineers to ensure technical robustness and user-centric design.
• Implement unit and integration tests to support automated testing and CI/CD pipelines.
• Investigate, troubleshoot, and resolve software defects and production issues in a timely manner.
• Participate in code reviews, maintain documentation, and adhere to secure coding best practices.
• (Optional) Support architecture design or system integration work with government authentication or data exchange frameworks.

Requirements

• At least 4–6 years of hands-on experience in software development.
• Proficiency in at least one backend language — Java, Python, or C++.
• Experience developing front-end applications using Next.js, Redux, and JavaScript/TypeScript.
• Strong understanding of RESTful API design, object-oriented programming, and secure coding practices.
• Familiarity with Agile methodologies and collaboration tools (e.g., Jira, GitLab, Confluence).
• Good problem-solving skills, with the ability to work independently and in teams.
• (Bonus) Experience with cloud environments (AWS, Azure) or real-time/IoT systems.

What We Offer

• Opportunity to work on meaningful public sector digital initiatives.
• A supportive, purpose-driven team culture.
• Structured career development and technical upskilling.
• Access to modern tools, cloud technologies, and secure DevSecOps environments.

Additional Information

Shortlisted applicants may be involved in classified or sensitive projects that require handling of restricted information. As such, selected candidates will be required to undergo a security clearance process as part of the employment consideration.

[2026 Internship] Software Engineer Intern

Duration: Full-time Internship (6-month period)

At Codex Solutions, we’re on a mission to explore what’s next in AI — building smart systems that automate, enhance, and inspire.

As a Software Engineer, you’ll be part of a hands-on team experimenting with AI technologies while applying core software engineering fundamentals to design, build, and test real systems. You’ll work at the intersection of software development and applied AI, learning how modern AI capabilities are engineered into reliable, maintainable applications.

You’ll get to explore, prototype, and implement AI-driven solutions that streamline work, amplify human capability, and bring real value to the organisation. If you enjoy writing code, breaking problems down into logical components, and turning ideas into working software, this internship is for you.

Why This Matters

AI is changing how organisations operate — automating routine tasks, enabling smarter decisions, and freeing people to focus on what truly matters.

This internship gives you the opportunity to apply software engineering principles to AI-enabled systems, designing and building tools that support corporate automation while learning how real-world software is developed, tested, and improved over time.

What To Expect:

1. Design, develop, and prototype software applications that incorporate AI technologies such as Generative AI, Agentic AI, and automation frameworks, with a focus on corporate process automation.

2. Build and test intelligent systems such as AI-powered software components such as assistants, workflow bots, APIs, and automation services to improve internal operations.

3. Collaborate with cross-functional teams to identify high-impact business areas where AI can drive efficiency and innovation.

4. Develop and refine AI-enabled workflows, including prompt design, LLM integration, and retrieval augmented generation (RAG) pipelines.

5. Support the full lifecycle of end-to-end software and AI implementation from ideation and proof-of-concept to testing, deployment, and continuous improvement.

6. Stay curious about emerging AI and software development trends, sharing insights and experimental findings with the wider team.

Requirements

During the internship, you will get to learn and experience:

• How to apply software engineering fundamentals (modular design, basic architecture thinking, debugging, and testing) when building AI-enabled systems.
• Hands-on experience experimenting with different AI models, APIs, and frameworks, and integrating them into working software applications.
• The fundamentals of Generative AI and Agentic AI, and how they can be applied to solve real business challenges.
• Practical skills in coding, API integration, AI prototyping, and prompt engineering, with exposure to how AI systems fit into existing applications and workflows.
• An introduction to responsible, secure, and ethical AI development, including awareness of data handling and system limitations.

Position Overview

The Chief Technology Officer (CTO) is a key executive role, reporting directly to the CEO. The CTO oversees Codex's entire technology landscape across software engineering, platforms, infrastructure, data, and AI innovation, supporting both internal capabilities and the delivery of secure, scalable, mission-critical solutions to our clients. The CTO oversees all technical aspects of the company, collaborates with other executives, and ensures the company stays at the forefront of modern engineering and applied AI.

Key Responsibilities

1. Technology Strategy and Leadership

• Define and execute the company's technology vision, across software, data, infrastructure, and AI.
• Identify emerging technologies and trends, including AI, cloud platforms, and cybersecurity; and evaluate their relevance to Codex and Home Team agencies.
• Collaborate with the CPO, COO, and stakeholders to align product, data, and AI strategies with organisational and mission objectives.
• Develop and monitor yearly plans and budgets for the Technology Office, including platform engineering, R&D, and AI initiatives.

2. Software Development and Delivery

• Lead modern software development practices and champion strong engineering culture (cloud-native development, DevSecOps, secure enclaves, automation).
• Oversee system and solution architecture, ensuring high standards for performance, security, resilience, and maintainability.
• Establish robust quality assurance and testing frameworks.
• Ensure compliance with industry standards, data security regulations and AI governance requirements.
• Drive delivery of AI-enabled solutions; including Generative AI (LLMs, multimodal RAG, agents), analytics platforms, and intelligent systems while ensuring operational fit and compliance with government standards.

3. Innovation and R&D

• Lead R&D across software, cloud, data, and AI technologies (e.g. multimodal, Agentic AI) to develop high-impact capabilities for Home Team departments.
• Foster a culture of innovation.
• Build partnerships with technology providers and academic institutions.

4. Technical & AI Team Leadership

• Build, lead, and mentor a high-performing technical team across software engineering, platform engineering, AI/ML engineering, and data engineering.
• Develop a strong technical talent pipeline.
• Establish and grow internal AI product and delivery teams capable of supporting client deployments, integrations, and operations.
• Promote a collaborative, inclusive and growth-oriented engineering culture.

5. Collaboration and Stakeholder Engagement

• Work closely with the COO to plan, design, and deliver AI and automation initiatives that streamline corporate processes and improve operational performance.
• Partner with the CPO to translate and operational requirements into scalable architectures and technical deliverables.
• Engage with end users, partners, and stakeholders to identify technology and AI opportunities and provide technical guidance.

6. Risk Management and Security

• Identify and mitigate technical and AI-related risks.
• Implement best practices for cybersecurity, secure development, and responsible AI principles.
• Establish protocols for disaster recovery, incident management and continuous monitoring of both software systems and AI models.

Requirements

Qualities We Value

• Extensive experience in technology leadership roles, preferably with deep expertise in software architecture, systems design, and modern engineering practices and the Singapore government domain.
• Strong expertise in software architecture, modern development methodologies, and IT infrastructure design (cloud and on-premise).
• Proven track record of driving innovation and delivering scalable enterprise-grade platforms, cloud/hybrid infrastructure, and mission-critical systems.
• Strong background in platform engineering, infrastructure design, DevSecOps, and engineering process maturity.
• Broad understanding of applied AI domains including Language AI (LLMs, RAG, prompt engineering, agents), and multimodal AI.
• Experience deploying AI and software systems in privacy-sensitive, off-cloud, or enclave environments.
• Strong understanding of the AI lifecycle from experimentation, data preparation, and model evaluation to deployment, monitoring, and continuous improvement.
• Excellent leadership and team-building skills.
• Strong problem-solving and decision-making abilities.
• Effective communication skills to convey technical concepts to non-technical stakeholders.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job ID: 20163

• Location: Kent Ridge
• Working hours: 8.30am - 5pm
• Salary: up to $6,300 (Depending on experiences)

Job Description

The individual in this position is responsible for strengthening the Informatics product technical support and address the customers’ requirements on Software Solutions through regional partners and subsidiaries across the APAC region.

➤Primarily responsible for Support and Training Management for relevant Partners

➤Provide timely and effective Post-Sales Technical Support for Informatics products

➤Respond promptly to Customer and Partner inquiries, aiming to resolve issues within the shortest possible off time

➤Identify and address potential issues proactively

➤Maintain a consistent resolution time for post-sales support cases to ensure customer satisfaction

➤Deliver comprehensive technical training, including material preparation/update on Informatics products to Partners and Customers

➤Develop and demonstrate comprehensive knowledge of LabSolutions Software Suite, including configurations, new features, workflow, architecture, and technical features

➤Assess competency gaps of Partners and implement corrective training measures

➤Keep Partners updated on product enhancements and new features to ensure they remain equipped with the latest information

➤Write knowledge-based documents on software features, installation prerequisites, and troubleshooting guidelines

➤Manage and effective usage of Customer/Partner Support Portal for delivery excellence

➤Sound knowledge on System Architecture and technology to meet customers’ demand on the Laboratory Digitalization

➤Works with business team for pre-sales technical queries and customer-facing technical discussions

➤Create new solutions, strategies to improve service quality

Job Requirement

➤Bachelors/Master’s degree in IT Computer Science/Chemistry/Biochemistry/Instrumentation or equivalent

➤At least 3~5 years of experience in laboratory informatics products such as CDS, SDMS, LIMS, ELN, etc.

➤Experience with Installation, Configurations, Troubleshooting and Maintenance of CDS/SDMS applications

➤Experience with laboratory software workflows, Regulatory Compliance, FDA Guidelines (USFDA, EU, PIC/S, etc…), Lab Data lifecycle management and data integrity (ALCOA+)

➤Fundamentals on Windows OS (Server, Virtualization, Networking) and Database (Microsoft SQL Server)

➤Experience in service industry with focus on Software, IT and background on Analytical Instruments (HPLC, GC, LCMS, GCMS) is an advantage

➤Experience in Software Validations, CSV is an advantage

➤Experience of working within a regulated environment especially Pharmaceutical and/or related regulated industries such as Medical devices, Testing Laboratories

➤Willing to travel as per business needs (20~30%)

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20163, Informatics Technical Support Specialist".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Education/ Experience:

·       Bachelor Degree in Cybersecurity, Computer Engineering or related fields

·       Minimum 5 years in IT Service Management and Technical Delivery.

·       At least 2 years of experience ina leadership or supervisory role.

Job Description:

·       Oversee the end-to-end IT technical delivery, ensuring allinfrastructure and security services meet performance and availabilitybenchmarks.

·       Drive the adoption of ITIL best practices across Incident, Change, andProblem Management workflows.

·       Manage and provide technical direction for infrastructure and Security-related projects, ensuring they stay on track and within scope.

·       Champion a user-centric approach to IT services, ensuring technical solutions translate into a positive and efficient experience for the end-users.

·       Lead and mentor a team engineers (Network, System, and Cyber), fostering a culture of accountability and continuous improvement.

Skill Sets:

ITService Management (ITSM):                 ITIL Certification (v3/v4), SLA/OLA Management, and Service Level Reporting.

Team& Resource Leadership:                    Resource Planning, Technical Mentorship, and Performance Management for teams of 5+members.

Infrastructure& Security Delivery:           Oversight of Cisco Networking, VMware/Windows/RHEL Systems, and Cyber Security Stacks(Firewalls/SIEM/EDR).

Management:                                                Lifecycle Management for Security Initiatives, Infrastructure Migrations, and SystemUpgrades.

OperationalGovernance:                            ITCompliance, Disaster Recovery (DR) Planning, and Business Continuity (BCP).

Job Duties

• Guiding and mentoring junior developers
• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL, .NET Core
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.
• Proven 8+ relevant experience as Analyst Programmer Tech Lead

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https://www.wphdigital.com/notices