Total 1,933 technical support job vacancies in Information Technology category in The Philippines

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a suitable candidate for the position of Technical Superintendent to support our Technical Department in handling flag administration, statutory compliance, PSC/FSI matters, RO coordination, and technical case management.

Preferred Qualification

The candidate should preferably hold a Master Mariner background, with Singapore COC or UK COC preferred, and should have command experience on board vessels.

Main Responsibilities

1. Review vessel compliance lists and follow up with the Compliance Team on statutory certificates, P&I cover, PSC/FSI matters, and outstanding deficiencies.

2. Coordinate with ROs and Class Societies on surveys, audits, statutory certificates, exemptions, deficiencies, and technical matters.

3. Prepare attestation letters, dispensations, exemptions, and technical authorization requests for review.

4. Monitor PSC detention cases, PSC/FSI deficiencies, casualty reports, technical non-compliance, and ensure all deficiencies are closed out within the required timeline.

5. Communicate with Owners, Managers, ROs, and other relevant parties regarding technical matters, Flag instructions, and required follow-up actions.

6. Maintain proper technical records and supporting evidence for each vessel case in the company system.

7. Handle and follow up on investigation cases, MLC complaints, accidents, incidents, and related updates in the company system.

8. Escalate high-risk cases to management for review and decision.

9. Track vessel trading patterns and identify high-risk calls, including:

• Calls to high-risk PSC ports;
• Calls to Russia or other high-risk trading areas;
• Vessels operating without valid statutory certificates;
• Cases requiring FSI or Pre-PSC inspection arrangements.

10. Maintain proper records for IMSAS-related matters.

11. Maintain proper records and updates in IMO GISIS, where applicable.

Candidate Profile

The ideal candidate should have:

1. Strong shipboard and technical knowledge;

2. Good understanding of statutory certificates, RO/Class procedures, and Flag State requirements;

3. Experience dealing with PSC, deficiencies, audits, and vessel compliance matters;

4. Ability to respond quickly, accurately, and professionally;

5. Good written communication skills;

6. Strong follow-up discipline and attention to detail;

7. Ability to identify and escalate high-risk cases promptly.

Your Team

Our Production & Architecture Consultancy (PAC) team ensures clients can run MX.3 efficiently, reliably, and securely. As a Technical Consultant, you will be guided and mentored by experienced engineers while learning how to:

• Deploy and support complex financial systems
• Troubleshoot performance, reliability, and stability issues
• Work with modern technologies across infrastructure, cloud, databases, and programming
• Collaborate with global teams and communicate directly with clients

You’ll be part of the full product lifecycle—from implementation to production support—and gain exposure to how real financial institutions operate their mission-critical systems.

Your Role

With training and senior support, you will:

• Build strong technical knowledge of the MX.3 platform
• Analyze and troubleshoot system performance, reliability, and architecture issues
• Contribute to improving system stability through benchmarking, profiling, and testing
• Assist in infrastructure preparation, including sizing, setup, monitoring, and maintenance
• Become a trusted technical partner for clients across the Asia–Pacific region
• Collaborate with Product Development and Client Services to deliver high‑quality solutions

Your Profile

Required:

• A bachelor’s degree in computer science, Computer Engineering, IT, Software Engineering, or related.
• 0 to 3 Years of relevant experience
• Strong interest in system architecture, problem‑solving, and technology
• Familiarity with Linux/Unix, shell scripting, or networking
• Strong, object-oriented design and coding skills (C/C++ and/or Java)
• Understanding of databases (Oracle, PostgreSQL, SQL Server)
• Curiosity, willingness to learn, and strong teamwork
• English communication skills and a structured way of thinking
• Japanese, Korean or Chinese language is a plus
• Ability to effectively articulate technical challenges and solutions

Nice to Have:

• Knowledge of cloud platforms (AWS, Azure)
• Knowledge of Python or other scripting languages a plus
• Exposure to debugging/profiling tools (GDB, Valgrind, Java profilers)
• Understanding of multi-threading or design patterns
• Internship or project experience with enterprise systems

Responsibilities

• Manage the overall operation, maintenance, reliability, andcontinuous improvement of security systems in the data centre environment,including CCTV, access control, intrusion alarm, intercom, visitor management,and associated monitoring platforms etc
• Develop and implement Planned Preventive Maintenance (PPM)schedules for security systems and ensure all activities are carried out inaccordance with manufacturers’ recommendations, site security procedures,workplace safety requirements, and contractual obligations.
• Lead fault response, troubleshooting, and recovery forcritical security system failures with timely escalation during criticalincidents.
• Review system health, asset condition, lifecycle risks,firmware/software support status, and obsolescence concerns, and recommendrepair, replacement, upgrade, or migration plans to maintain system integrityand resilience.
• Coordinate with relevant stakeholders to ensure securitysystem works are executed without compromising site operations, uptime, safety,or compliance.
• Plan and manage installation, expansion, upgrading, andA&A works for security systems, including design review, technicalsubmittals, testing and commissioning, method statements, MOPs, and as-builtdocumentation.
• Work closely with vendors and contractors on specialistmaintenance, breakdown rectification, software support, spare strategy,warranty claims, and service performance, ensuring timely response andcompliance with SLA/KPI requirements.
• Prepare incident reports, technical findings, root causeanalysis, and corrective action plans for security-related faults, systemoutages, unauthorized access events, and operational deviations.
• Manage inventory of critical spares, consumables, tools,licenses, and support subscriptions required for continuous operation of thesecurity systems in a mission-critical environment.
• Participate in audits, client reviews, emergency drills, andsite inspections, ensuring security systems and related work activities complywith data centre house rules, permit-to-work requirements, cybersecuritycontrols, and the highest prevailing market standards for safety andoperational discipline.
• Supervise security system technicians and service partnersonsite, ensuring work quality, documentation, housekeeping, safe workpractices, and adherence to approved RAMS, PTW, LOTO, and site accessrequirements.
• Provide 24/7 technical support and leadership during majorincidents affecting physical security systems that may impact site operations,regulatory compliance, or customer confidence.

Requirements

• Degree/Diploma in Electrical Electronic Engineering/Mechatronics, with at least 3 years of relevant experience in security systems,preferably in data centre, critical facility, or high-security environment.
• Strong understanding of CCTV, access control, intrusionalarm, structured cabling, controller architecture, software configuration, andintegration with network or building systems.
• Able to interpret drawings, single-line schematics, devicelayout plans, cause-and-effect logic, technical manuals, and method statementswith high level of accuracy and attention to detail in execution anddocumentation.
• Familiarity with data centre operational discipline, criticalenvironment change control, incident escalation, and service continuityexpectations.
• Knowledge of workplace safety requirements, permit-to-workcontrol, work at height, lock out/tag out, and safe execution in liveoperational environments.
• Certificationin workplace safety (eg. WSQ, WSH) and security-system-related training will be an advantage.

Responsibilities:

• Prepare and complete orders for delivery or pickup according to schedule (pick, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, receipt, label, store)
• Perform spare parts inspection to meet the RMA requirement.
• Manage Inventory logs & updates in Inventory System.
• Perform inventory controls and keep quality standards high for audits.
• Keep a clean and safe working environment and optimise space utilisation.
• Report any discrepancies.
• Communicate and cooperate with supervisors and colleagues.
• Operate and maintain preventively warehouse vehicles and equipment eg pallet stacker, pallet jet.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Others assigned tasks by Supervisors if require.

Requirement:

• Proven working experience as a Warehouse Personnel.
• Proficiency in Inventory software, databases, and systems eg In and Out of inventory.
• Basic MS office and Outlook Skills.
• Familiarity with standard warehousing practices and methods
• Good organisational and time management skills
• Ability to lift heavy goods & using of pallet stacker & pallet jack.
• Basic fluency in English Language.

Job Description

Overall Purpose of the Role

The Technology & Development Manager leads cross-functional activities to bring products from design to stable mass production. This role owns NPI (New Product Introduction), manages material/BOM changes, and drives Auto‑Prod (Authorization for Production) readiness to ensure operational robustness, quality assurance, and compliance with manufacturing standards. The Industrialization Manager ensures that factory readiness, process capability, and documentation are aligned for controlled production release and successful ramp

Key Responsibilities

The job holder shall at all times during employment with the company, respect and comply with the Thales Quality, Health, Safety, Environmental & Security requirements during the performance of his/her duties

Leadership & People Management

• Lead and develop a small team of engineers (Manufacturing Engineers, Industrialization Engineers, or Process Engineers).

• Provide coaching, technical guidance, performance feedback, and career development support.

• Allocate resources to NPI projects, ECO validation, Auto‑Prod readiness, and cost‑reduction activities.

• Build strong engineering capability in process validation, documentation, and problem solving.

New Product Introduction (NPI)

• Own end-to-end NPI industrialization: gate reviews, factory readiness and ramp-to-stable production.

• Drive cross-functional alignment on build schedules, material readiness, test strategy, and quality gates.

• Monitor NPI KPIs (yield, scrap, OEE, cycle time) and implement improvement plans to meet launch targets.

Material / BOM Changes (ECO & ECN)

• Govern the Engineering Change Order (ECO) process for materials, specifications, and process changes.

• Conduct impact analyses covering quality, reliability, cost, capacity, delivery, and compliance.

• Ensure accurate PLM/ERP updates for BOMs, routings, work instructions, and effective-dated changes.

• Drive communication of change readiness and cut-in planning across internal and external stakeholders.

Auto‑Prod (Authorization for Production)

• Own the Auto‑Prod process for controlled release of new build (devices) into production.

• Verify process capability and stability meet defined criteria prior to sign-off.

• Lead cross-functional closure of outstanding issues before granting production authorization.

Product Certification

• Lead product certification readiness for all new products and major changes (e.g., VISA Innovation, Mastercard CSI).

• Coordinate with external laboratory identify applicable standards

• Ensure samples, test plans, and supporting documentation are prepared and submitted to certification bodies.

• Manage certification timelines to align with NPI and mass production schedules.

• Review test outcomes, drive corrective actions for failures, and ensure successful re‑testing.

• Maintain certification records and ensure factory processes remain compliant throughout the product lifecycle.

Cost Reduction Initiatives

• Lead cost reduction initiatives while safeguarding performance, quality, and reliability.

• Identify and evaluate alternate materials or components to reduce cost or mitigate supply chain risk.

• Partner with Supply Chain and Finance to quantify savings and validate cost models.

• Ensure documentation, BOM changes, and approvals are completed per process.

• Track cost reduction pipeline, savings realization, and implementation timelines

Job Requirements

Skills & Competencies

Technical Skills

• Strong industrialization/NPI background with process validation expertise.

• Proficiency in PFMEA, Control Plan, APQP/PPAP, DOE, SPC, and statistical analysis.

• Experience in product certification and regulatory compliance.

• Knowledge of alternate material qualification and cost-reduction engineering.

• Familiarity with PLM (Agile/Windchill/Teamcenter) and ERP (Oracle).

• Strong data analytics skills using Minitab, JMP, Power BI, or Excel.

Leadership & Soft Skills

• Proven experience leading small engineering teams.

• Strong communication, stakeholder management, and cross-functional influence.

• Effective problem-solving (8D, DMAIC, 5-Why) and decision-making under pressure.

• Ability to manage multiple programs concurrently.

Behavioral

• Collaborative leadership—able to influence without authority.

• Continuous improvement mindset

Education, qualifications, and special training

• Bachelor Degree in Electrical, Microelectronic or Mechanical Engineering.

Experience

• 5 years of experience in NPI/industrialization/manufacturing engineering.

• Experience managing engineers or leading project teams.

• Certifications such as Six Sigma Green/Black Belt, PMP, or CQE preferred.

Role Overview

H3 Zoom is seeking a Technical Project Manager to join our Project Delivery and Operations team. This role is suited for a technically grounded project leader with experience in civil/building works, façade or building inspections, and operational project delivery.

The Technical Project Manager will play a key role in the planning, coordination, execution, quality control, and successful delivery of inspection and asset-condition projects. The role requires close collaboration with the project delivery, field operations, AI, engineering, and customer-facing teams to ensure projects are delivered safely, efficiently, and to the required technical and regulatory standards.

This position is expected to be operationally involved, not just administratively managing timelines. The candidate should be comfortable working across site operations, technical review, project coordination, client discussions, subcontractor management, and reporting workflows from a civil engineering and project management perspective.

Key Responsibilities

Project Delivery & Operations

• Lead and coordinate the end-to-end delivery of façade, interior, and related inspection projects from mobilisation to final submission and close-out.

• Work closely with the Project Delivery and Operations teams to plan site activities, inspection schedules, manpower deployment, and execution timelines.

• Track project milestones, deliverables, risks, dependencies, and resource utilisation to ensure on-time and high-quality delivery.

• Support day-to-day operational decision-making to resolve delivery bottlenecks, technical issues, and coordination gaps.

• Ensure projects are executed in accordance with internal SOPs, client requirements, and relevant regulatory or technical standards.

Technical Review & Engineering Coordination

• Review inspection findings, technical commentaries, defect classifications, and report outputs from a civil/structural/building perspective.

• Validate the completeness and technical quality of AI-assisted or team-prepared inspection outputs before client issuance or submission.

• Provide engineering judgment on defect observations, condition assessment logic, and report consistency.

• Work with internal technical teams to improve inspection methodology, defect tagging logic, QA/QC workflows, and reporting templates.

Regulatory, Reporting & Compliance

• Support the preparation, coordination, and submission of reports and documentation for BCA and other relevant authorities where required.

• Ensure inspection reports and technical documentation are aligned with applicable guidelines, standards, and submission requirements, including TR 78 where relevant.

• Address technical queries from clients, consultants, or regulators in a timely and professional manner.

• Maintain proper project documentation, audit trails, and quality records.

Quality Assurance / Quality Control

• Provide QA/QC oversight across project outputs, including sample checks, review workflows, defect commentary consistency, and final deliverables.

• Support and improve internal review processes for inspection data, report quality, and operational execution standards.

• Identify recurring quality issues and drive corrective and preventive improvements across delivery workflows.

Cross-Functional & Stakeholder Management

• Coordinate with internal teams including Field Operations, AI/Engineering, Customer Success, and Product to ensure aligned project execution.

• Manage communication with clients, consultants, subcontractors, and external partners on delivery matters.

• Oversee subcontractor coordination where applicable and support the gradual internalisation and standardisation of critical delivery workstreams.

• Act as a bridge between technical requirements, site realities, and operational execution.

Team Support & Continuous Improvement

• Provide guidance to inspection, and operations staff on technical interpretation, reporting quality, and project execution standards.

• Contribute to the development of scalable workflows, playbooks, templates, and operational best practices.

• Support continuous improvement initiatives in project delivery, reporting automation, resource planning, and inspection operations.

Requirements

Qualifications & Experience

• Degree in Civil Engineering, Structural Engineering, Building, Construction Management, or a related discipline.

• Minimum 5 years of relevant experience in project delivery, building inspection, façade works, structural assessment, consultancy, or related technical operations.

• Strong understanding of building defects, condition assessment, technical reporting, and project coordination within the built environment sector.

• Experience in managing operational delivery across multiple stakeholders, timelines, and technical workstreams.

• Familiarity with Singapore regulatory requirements, submission processes, and industry standards related to building inspections is preferred.

• Experience working with consultants, contractors, property owners, or public-sector built environment projects is an advantage.

Skills & Competencies

• Strong project management capability with the ability to manage both planning and on-the-ground execution.

• Able to interpret technical findings and translate them into structured project and reporting outcomes.

• High attention to detail in QA/QC, documentation, and technical review.

• Strong coordination and communication skills across technical, operational, and client-facing environments.

• Comfortable working in a fast-paced, cross-functional environment involving technology, operations, and engineering teams.

• Familiarity with drone-based inspection workflows, digital inspection platforms, or AI-assisted reporting tools is a plus.

Required

• Experience in façade inspection, structural consultancy, or asset-condition assessment.

• Registered Professional Engineer (PE) status is mandatory for designated submission or endorsement responsibilities.

• Experience with digital transformation, inspection technology platforms, or workflow/process improvement initiatives is a plus.

What Success Looks Like

• Projects are delivered on time, on quality, and with strong operational control.

• Technical outputs and reports are consistent, defensible, and submission-ready.

• Coordination between project delivery, operations, and technical teams is smooth and proactive.

• Quality issues are identified early and resolved systematically.

• Delivery workflows become more scalable, repeatable, and efficient over time.

Job Description

Key Responsibilities

Provides leadership and direction through managers for providing perspective of customer process and device roadmaps (N to N+2) for a broad function area.  Recognized as a technology expert:  N, N+1, N+2 

Identifies inflections, threats and opportunities for share and TAM growth. Determines segmentation & requirements.  Delivers a detailed competitive analysis. Develops a winning product/ business strategy

Develops and manages relationships with technical buyers. Improves customer(s) preference to engage Applied on technical problems

Manages local technical resources and works closely with BU teams to ensure high installed base performance and customer(s) satisfaction

Owns and manages TRMs and technical engagement programs with customer(s)

Protects customer(s) IP, protects Applied IP, gathers competitive intelligence 

Discovers customer(s) HVPs, understands options and influences the customer’s  technical choices.  Designs alternative technology solutions

and improves customer(s) preference to engage Applied on technical problems

For TD Process Integration: identifies cross-BU opportunities and DPY HVP

Functional Knowledge

• Recognized as “guru” or external expert in a function

• Demonstrates broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field

Business Expertise

• Influences internal/external business and/or regulatory issues that have an impact on the business

Leadership

• Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership

Problem Solving

• Proactively identifies and solves the most complex problems; uses ground-breaking methods to think beyond existing solutions 

Impact

• Impacts business direction through the development of innovative services or products

Interpersonal Skills

• Negotiates with senior management, customers, regulators or vendors to influence decisions

BPM Vision Pte Ltd

Location: Singapore

Field: Consultants (Information & Communication Technology)

POSITION

Junior Technical Consultant (1+yrs experience as technical developer)

REPORTS TO:

The Junior Technical Consultant will report to Solution Architect/ Program Delivery Manager.

JOB OVERVIEW

We are looking for an enthusiastic and motivated individual who wants to be a part of a growing global professional services team to deliver high quality IT solutions to our clients.

A collaborative person and a problem solver by nature and wants to join a firm that values the kind of people who reimagine the possible for their clients and stakeholders. Most importantly, acts with integrity and shows care for the people they work with.

This role is perfect for someone who is looking to start their career in IT or who has already had 2-3years experience in a development role and who is passionate about learning/ evolving from experienced IT professionals in a corporate environment.

The Junior IT Support Consultant will act as the initial point of contact for all technical queries and assistance requests.

INTRODUCTION

BPM Vision is an Australian company, also the leading provider of Project Portfolio management (PPM), Technology Business Management (TBM), and Project Management office (PMO) services in the Asia-Pacific region.

Incorporated in 2008, headquartered in Melbourne and with offices in Sydney, Singapore, Hong Kong, Malaysia and the Philippines, BPM Vision has a growing number of staff and an expanding customer base of large corporations across a variety of industries.

BPM Vision is built around the fundamental values of teamwork, respect, delivering quality and integrity. We pride ourselves on always being there for each other, but also on the journey of delivering outstanding value to our customers.

We are a welcoming team who work in various formats allowing flexibility. We proudly listen and strive to stay connected and consistently improve and offer support and wellbeing within our environment. We look forward to welcoming an additional team member who suites this environment.

RESPONSIBILITES AND DUTIES

• Assist with analysing client business requirements and translating their needs into technical requirements
• Engage in critical problem solving.
• Participate in project planning with the Program Delivery Manager.
• Implement tasks in accordance with the schedule.
• Continuously improve skills, adopt emerging technologies, and apply best practices .
• Assistance in executing test strategy.
• Work collaboratively with colleagues and perform other duties as requested.
• Contribute to creating a positive client support experience, ensuring timely resolution or escalation, communicating promptly on progress and handling clients with a consummately professional attitude
• Working knowledge of API’s, or having done integration through connectors and SFTP etc will be an advantage

TECHNICAL SKILLS

• Some skills in programming with .Net or SQL Server
• Technical guidance and support
• Ensure compliance with security and regulatory requirements

INTERPERSONAL SKILLS

• Proficient listening, speaking, and responding skills
• Hard working, committed and sincere, with high ethical standards and integrity
• Ability to work independently as well as in a team
• Focused on delivering quality output to customer
• Capability to engage with the customer and derive confidence
• Strong organisational and prioritisation skills
• Positive attitude and a team player

QUALIFICATIONS

• Tertiary Qualification(s) in relevant field and industry experience,
• Engineering, Computer Science, or related field

The Ensign Technical Graduate Programme (TGP) seeks to cultivate the next generation of cybersecurity leaders.

This is a four-year programme with a job rotation every 2 years across our fourbusiness
units.
 
You will gain critical cross-functional knowledge andexperience from working with the different departments, expanding both your depth and breadth in cybersecurity.

Roles & Responsibilities

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport 750 (car) or 400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Company's Profile
Julian Grey represents a well-established security and protection solutions provider.

Responsibilities:

• Carry out preventive maintenance and corrective servicing for electronic security installations.
• Coordinate with end-users and stakeholders to address operational or technical concerns in a timely manner.
• Support team leads in organizing daily service activities, including task allocation and on-site execution. 
• Handle routine client communications and ensure service standards are consistently met.
• Assist in diagnosing faults, performing repairs, and ensuring systems are restored within agreed timelines.
• Adapt service approach based on site requirements and operational needs to maintain customer satisfaction.
• Ensure all maintenance and installation works adhere to workplace safety regulations and company procedures.
• Undertake additional technical duties as assigned.

Requirements:

• NITEC or equivalent in Electrical / Electronic Engineering or related discipline.
• At least 1 year of relevant experience in servicing or maintaining electronic/security-related systems.
• Familiarity with surveillance, access control, alarm, or integrated security solutions will be advantageous.
• Basic troubleshooting skills with the ability to identify and resolve system issues.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Marie @ 80439947
Shortlisted candidates will be notified

Marie Xie
Reg No. R1103987
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description:

• Understand and driving the resolution of defects on a timely manner.
• Serve as IT applications operations & support escalation point for business users and ensure accurate & effective delivery of all vendors contracted services and SLAs.
• Take ownership of critical incidents, managing stakeholders (e.g. business users, senior management, IT teams) while ensuring the incident can be resolved within SLA.
• Support Systems and related projects, manage change process, evaluate change impact, develop test scripts and execute User Acceptance Test.
• Liaising with various sub-systems, Business Units and IT to ensure successful execution of System integration tests.
• Assist Project Manager in the planning and execution of plan.
• Lead the applications support team to continually improve the end user experience and customer satisfaction.
• Ensure audit reviews and compliance related activities are completed on time with no escalation.
• Identify operational risks that could compromise contractual commitments and work with relevant stakeholders to mitigate them.
• Produce operational monthly reports for business users & IT senior management.

Requirements:

• Minimum 5 years of working experience in IT.
• Experience with S4Hana, SuccessFactors, Ariba and Oracle would be an added advantage.
• A highly motivated self-starter who possess positive mindset, a doer mentality, proactive with a strong sense of ownership.
• Experience in managing managed services delivered services.
• Able to understand, appreciate and translate business problem into solutions.
• Strong stakeholder management including vendor management.
• Good business acumen and ability to negotiate with business partners.
• Strong customer orientation and able to manage customer expectations.
• An excellent communicator.
• Ability to work under pressure on critical incidents and possess strong interest, passion in technology and its application.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change in a fast-paced environment.
• Demonstrate strong analytical, problem solving, communication and attention to detail.
• Ability to adapt in a fast-paced environment.
• Solid organizational skills including attention to details.
• Prior exposure to resorts (ticketing, hotels, F&B or retail systems) or digital systems (websites and mobile apps) is advantageous.

Position Summary
The Technical Program Specialist is responsible for overall management of customers’ technical projects and related matters.
Candidates with wafer bumping, WLCSP, or fanout packaging experience are encouraged to apply for this position.

Responsibilities

• Works with account management and customer service teams in all technical aspects of the customers’ engagements
• Provides technical support to sales team to gain market share and improve customer’s profitability status.
• Communicates new customer technology requirements to the internal teams. Communicates and manage all customer process and package roadmap strategies.
• Coordinates factory/customer technical projects and act as the point of contact for new quality/reliability programs.
• Implements change notices and resolves technical issues.
• Prepares and participates in audits and factory visits with customers.
• Other ad-hoc activities assigned by the management.

Requirements

• At least a Bachelor’s Degree in any engineering discipline.
• At least 2 - 3 years of relevant working experience in the assembly process of the back end of semiconductor production.
• Possess good knowledge and hands-on experience in assembly processes especially in wafer-level packaging like wafer bumping, eWLB or other wafer-level Fanout Packaging.
• Knowledge on DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem resolution and organizational skills for daily customer support and managing on-going and future programs.
• Has initiative and demonstrate excellent follow-up on active programs with multiple customers.
• Able to communicate and present effectively in small and large groups.
• Able to work independently and as a team player with customers and cross-functional teams within the organization.
• Familiarity with SAP or other ERP systems is an added advantage.
• Able and willing to travel as needed.