Total 887 support analyst job vacancies in Information Technology category in The Philippines

Requirements

• At least 8 years’ experience in Financial Planning & Analysis
• Good understanding of Core Finance processes: Record to Report, Procure to Pay, Order to Cash, Reporting and Analysis
• Ability to deal with complexity and to handle multiple tasks concurrently.
• Proven track record in planning, strategizing and supporting Finance and/or Procurement.
• A "hands on" proactive and self-driven attitude is required, who enjoys challenges and thrives in a fast changing and demanding environment.
• Excellent oral and written communication skills, with ability to interact and influence senior management level.

Purpose of the Role

The Finance Management Lead of technology business planning will be:

• Developing and maintains productive and collaborative relationships with Stake Holders.
• Budgeting and performing budgeting analysis for the Tech department with inputs from Tech and Business Stake Holders.
• Participating in Service Review with Business Units in area of Tech finance.
• Driving and provides support in Cost Optimization.
• Serves as the bridge between Tech and Business Units as a “trusted advisor” on all Tech cost, recharges and procurement matters.
• Collaborates with Tech team leads to resolve operational and project issues related to Finance/Procurement activities.
• Management reporting for the Tech and Operations department.
• Policy and procedure development for the Tech business planning department.

2+ years of experience in B2B, lead generation or marketing analytics.

2+ years of recent SQL & Python experience with a deep understanding of structure and unstructured databases

Basic understanding of Python, R or other language to performance data analytical tasks

Working knowledge in relevant technologies –Salesforces, Teradata, Big Query, Notebooks

Able to drive collaboration within a matrix ed environment.

Bachelor’s degree (Computer science, Information technology, or a similar field.) – MBA or advanced quantitative degree is a plus.

Programme Support Executive x1

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor [Report to office but might need to travel to site]

• Working hours: Monday – Friday | 8.30am – 6.15pm

• Salary: $3500 - $4000

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).

• A proven track record in a technical support or sales engineering role is preferred

• Reports directly to the Sales Manager and Project Manager.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Sale and Engineering Support Engineer role

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.

• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.

• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.

• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.

• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Company Overview

Our client is a well-established organisation with multiple operational sites, seeking a hands-on System Engineer to support IT infrastructure, POS systems, and network operations to ensure business continuity and system reliability.

Key Responsibilities

• Provide technical support and ensure stability of POS systems, network infrastructure, and internal systems
• Perform Level 1 troubleshooting for IT hardware, systems, and operational issues
• Manage and maintain Windows and Linux servers to ensure optimal performance
• Ensure servers are updated with latest security patches and system upgrades
• Monitor system performance and execute patch management activities
• Maintain and upgrade IT infrastructure as required
• Provide guidance to internal users on best practices for system and technology usage
• Support planning and implementation of new systems and technologies to meet business needs
• Coordinate with vendors, project teams, and users to resolve technical issues
• Maintain accurate records of IT assets, purchases, and leases

Requirements

• Diploma in Computer Science, Information Technology, or related field
• At least 2 to 3 years of relevant experience in IT support or system engineering
• Basic knowledge of networking (L1 support level)
• Experience with Windows and Linux environments
• Exposure to cloud technologies will be an advantage
• ITIL Foundation certification is a plus

Key Competencies

• Strong problem-solving and troubleshooting skills
• Meticulous, organised, and detail-oriented
• Self-driven and proactive with ability to work independently
• Good time management and ability to handle multiple tasks

We are committed to fair and merit-based hiring. All applications will be considered based on qualifications, skills, and experience, without regard to age, race, gender, religion, marital status, family responsibilities, or disability.

EA Details

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary : Up to $6,500 depending on experience

Location : Pioneer Rd

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

Job Summary:

• A hands-on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

Responsibilities:

• Provide on-site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as ServiceNow and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site-specific access requirements.
• Participate in after-hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

Requirements

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals, including TCP/IP, routing, switching, and wireless technologies.
• Hands-on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto)and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with ServiceNow, Windows Server, and storage platforms (NetApp, Dell EMC).
• Exposure to modern network architectures (e.g., SD-WAN, Zero Trust).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety-conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

下記が採用しているチームの概要となります

Technology Service Management / Employee & Customer Management (TSM/ECM)

ServiceNowプラットフォーム上で動作するアプリケーション層（ITSM等）の問題を解決します。

Javascript,SQL（クエリ）の知識が必要。Javaの知識やアプリケーションのデバッグ経験があるとプラス

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Job responsibilities

• You will work with incident management process and tools.
• You will use complex application systems and find your way through them to debug a business impacting issue.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response.
• You will apply the latest technology thinking from our Technology Radar to solve client problems.

Job qualifications

Technical skills

• You have experience working programming languages such as Java and .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python and Powershell.
• You understand how to use debugging tools and how to troubleshoot issues with the code.
• You have experience working with relational or non-relational databases.
• You have experience working with CI/CD tools such as Jenkins or Azure pipelines.
• You have an exposure to application monitoring tools such as DataDog, Prometheus or Grafana.
• You are comfortable with Agile methods such Scrum and/or Kanban.
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are of high quality and well-tested.

Professional skills

• You have strong communication and articulation skills, are proficient in English and able to confidently hold a Q&A discussion with senior stakeholders.
• You have good communication and articulation skills.
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more.
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
• You are willing to be part of a rotation- and need-based 24x7 team and are able to handle multiple engagements.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: However you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.

Our Team:

The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data’s domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.

The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data’s departments, Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.

What’s the role?

Our Data Analysts are the front line of customer service for Data supporting both internal and external clients. In this role your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business, therefore the ability to effectively connect with partners in different regions and roles is essential.

We'll trust you to:

• Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
• Use your customer service skills and subject matter expertise to educate and inform our clients
• Build and maintain relationships with key internal and external Stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
• Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
• Enhance customer operational performance by using Help Desk resources
• Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
• Make independent decisions to resolve customer issues with strong problem solving skills

You’ll need to have:

• Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
• Experience working in a customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
• Business proficiency in Japanese or Korean language to cover Japanese or Korean-speaking clients
• Proven written and verbal communication skill in English
• A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
• Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
• Comfortable working both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
• Demonstrated continuous career growth within an organisation

We’d love to see:

• Proficiency in another Asian language as this role will require coverage across Asia
• Proficiency in Microsoft Office suite & Google Drive
• Proficiency in data analytics tools such as QlikSense, or Tableau

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritize candidates with legal authorization to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

If this sounds like you:

Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Learn more about our office and benefits:

Singapore | http://www.bloomberg.com/professionalhttp://www.bloomberg.com/singapore

As a Data Operations Analyst, you will support the Business as Usual (BAU) production processes within the Market Insight (MI) team. Your responsibilities will include learning and executing tasks related to client deliverables, product coding, data input validation and Quality Checks with a focus on specific industries or categories. You will work closely with internal and external stakeholders to apply requested changes, ensure timely and accurate data delivery, and investigate root causes of any data-related issues.

Key Responsibilities:

• Ensure data integrity throughout the data processing lifecycle.
• Verify the accuracy and validity of processed data.
• Assist in resolving quality issues raised by local operations, statistic operations, and performance excellence teams.
• Adhere to regional and global standards consistently.
• Communicate effectively with stakeholders to:
  • Understand and implement requested data changes.
  • Raise queries and clarify data-related concerns.
• Maintain positive working relationships and open communication across relevant operations teams to meet client expectations.
• Ensure timely delivery of data outputs in line with service level agreements (SLAs).
• Conduct and document Root Cause Analysis (RCA) for any data errors or delivery issues.
• Maintain clear and structured documentation of processes, findings, and resolutions.

Required Skills & Competencies:

• Strong observation skills to identify product features and anomalies.
• Basic understanding of electronic product categorization, coding logic, and market dynamics.
• High attention to detail, especially during price and data validation checks.
• Proactive approach to problem-solving and issue resolution.
• Proficient in using internet search tools for product research and analysis.
• Strong interpersonal and collaboration skills to work effectively within a larger team and with stakeholders.

Education:

• Graduation is mandatory for this role.

Main Responsibilities

As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organization’s platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Managerial Responsibilities

• Provide 3rd line support for awarding bodies, marking centers, and supervisors

• Collaborate with the Assessment Helpdesk to create user-facing technical help documentation

• Good communication skills - Interact with customers and ability to explain things to non-technical people

• Defect logging and escalation to the relevant resolver group

• Floor-walking of marking centers as required during peak

• Coordination and collaboration with global technical and operations teams

• Coordination and collaboration with third parties (who provide infrastructure and scanning solutions)

• Collaborate with development and operations teams to ensure platform reliability, scalability, and performance.

• Preparation for customer exam marking sessions

• Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.

Key Technical Responsibilities:

• Resolve incident tickets within contractual SLAs

• Manage CI/CD pipelines to accelerate software delivery and improve deployment reliability.

• Manage and Maintain the Azure hosted Infrastructure. (security audits/patching, version upgrades)

• Maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and Azure.

• Deploying applications using existing deployment pipelines. Troubleshoot deployment failures.

• Automate infrastructure provisioning, configuration, and monitoring to enhance operational efficiency.

• Troubleshoot complex issues and implement proactive solutions to minimize downtime.

• Application monitoring and alerting

Cloud, Database & Networking

• MS SQL - Querying, Performance Troubleshooting, Administration (Backups and restores)

• Azure Cloud - VM, AKS, Networking

• Linux - Basic administration (restart services, cronjobs, sftp, troubleshoot disk space etc.)

• Familiarity with tools like Nginx and Cloudflare

• Azure Devops - Build CICD pipelines

• Teraform (IaC)

• Monitoring Applications

• Familiarity with Windows and Linux OS Patching

• Reverse proxy and forward proxy

• Basics Bash script

• Infrastructure monitoring and alerting

• Deployment of infrastructure and application

• Security patching

• Capacity management

Out of hours on call

On call requirement for service-level issues, with initial triage by global 24/7 team pn L1-L2.

When you are not available to take calls or outside of standard working hours, phone support will divert to members of the support teams in our global offices, so a close relationship with these teams and the ability to work according to organisation's high quality processes is essential.

If you feel like you or someone you know is a good fit to this role, please feel free to send an updated resume to irfan.ismail@hays.com.sg or simply click "Apply now". Lets speak!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

In a nutshell

We are looking for a motivated professional like you to join our international team and provide technical support for enterprise applications.

Your role

• In this role, you will manage incidents and service requests, log and track tickets, and ensure their resolution within the agreed SLA.
• You will investigate issues, coordinate with IT Operations and Development teams, and keep users informed about ticket progress.
• Your responsibilities will also include participating in outage bridges to help resolve service-impacting problems quickly and maintaining reports on support activities.
• You will work with technologies such as Windows Server, MS SQL Server, IIS, and .NET-based applications, contributing to continuous service improvements.
• As part of a global team, you will collaborate with stakeholders across different locations using various communication channels, including phone, email, chat, and shared documentation.

How you will make an impact?  

As part of the FSD Ordering team, you will play a pivotal role in shaping the data landscape that supports product discovery and product decisions the team will take. You’ll help drive fast and informed decisions by delivering reliable, insightful, and actionable data products. Your work will directly influence the development and optimization of key frontend components such as the Shop Homepage, Search Results Page, Product Detail Page, and Customer Portal.  

The FSD Ordering team focuses on enhancing the digital shopping experience for both customers and employees. The team's goal is to provide the tools that enable FSD customers to order online what they need, whenever they need it in the Metro FSD eCommerce shop. 

The team is responsible for maintaining and evolving core features such as personalized lists, order history, banner management, and catalogue tools, while also supporting discovery and decision-making through robust dashboards and analytics. This includes stabilizing existing reporting infrastructure, enabling proactive insights and ensuring seamless integrations.  

Your Responsibilities:   

• Collaborate with central data experts and domain specialists to stabilize and evolve dashboards. 
• Build and maintain dashboards that surface business-critical metrics such as order behavior, banner engagement, and search trends. 
• Partner with Squad Leads to proactively discover new data use cases and drive initiatives that support product and operational goals. 
• Own the scheduling and reliability of queries and dashboards, ensuring consistent performance and data availability. 
• Act as a peer and data advisor to cross-functional teams, including senior leadership, product squads, and internal users. 
• Translate complex datasets into compelling narratives and visualizations that support decision-making and strategic planning. 
• Consolidate and provide customer data to M.SHOP teams, supporting both customer and employee login flows. 
• Promote data literacy and empower teams to use data effectively in their daily work.