Total 887 support analyst job vacancies in Information Technology category in The Philippines

Be part of a data-driven project delivering insights and analytics solutions. This role supports data analysis, reporting, and project coordination, offering hands-on experience in analytics and stakeholder collaboration.

Job Description

• Support project coordination, including tracking timelines, deliverables, and stakeholders.
• Assist in data collection, validation, and review to ensure accuracy and consistency.
• Consolidate data from multiple sources into structured formats.
• Create reports, charts, and dashboards using Excel to present insights.
• Support testing of data systems, dashboards, and enhancements.
• Work with stakeholders to ensure data solutions meet business needs.

Requirements:

• Singaporean Only.
• 2–3 years of experience in data analysis, research, or project coordination.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel (e.g. pivot tables, charts).
• Good communication and stakeholder management skills.
• Familiarity with Python or R is an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

✔️ Basic Salary: $2500 - $3000 + $35 Laundry Allowance + $6/day meal allowance
✔️ Mon to Fri: 8.00am - 5.10pm
✔️ Location : Pioneer (Company provided at multiple locations.)
✔️Permanent Role + AWS + VB + 14 AL + Medical Coverage

Job Responsibilities

• Conduct regular checks in the inventory system to ensure stock accuracy.
• Perform routine repairs and maintenance of yard and workshop tools and equipment.
• Maintain the tool room through 5S practices and proper housekeeping.

Job Requirements

• Min. Technical Certificates qualifications.
• Proficiency in Microsoft Office (Words, Excel).
• Possess Class 3 license & forklift license will be added advantage.
• Able to work overtime including weekends.

☎ Call 6817-2691
✉ WhatsApp 9422-1220
EA License No: 15C7752
EA Personnel No: R22111807
EA Personnel Name: Yap Teng hui

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Job Summary

This role involves leveraging advanced data analysis, visualization, and engineering tools to develop data models, automate ETL processes, and deliver actionable business insights that drive strategic decision-making.

Responsibilities

• Analyze complex datasets using Power BI, Tableau, and QlikView/QlikSense to create interactive visualizations that support business objectives
• Develop and maintain SQL and Python scripts (using Pandas, NumPy, Matplotlib, Plotly, Bokeh) to extract, transform, and analyze data for reporting and predictive analytics
• Design and implement data models using Star Schema, Snowflake Schema, and DataLake architectures to optimize data storage and retrieval
• Manage and optimize databases on Azure SQL Database and SQL Server to ensure data integrity and performance
• Build and automate ETL workflows using SQL Server Integration Services (SSIS), Azure Data Factory (ADF), and Talend to streamline data transformation processes
• Utilize big data technologies such as Azure Synapse Analytics, Apache Spark, and Databricks to process large-scale datasets efficiently
• Implement DevOps practices by managing Azure DevOps pipelines and using Git/GitHub for version control and continuous integration/continuous deployment (CI/CD)
• Perform data cleansing, data mining, statistical analysis, and predictive analytics to uncover trends and support data-driven decision-making

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Job Advertisement: Application Support Analyst (Landscape Projects)

Salary : $3600- $4200

Job Responsibilities

• Provide technical support for smart landscaping applications and systems (irrigation, lighting, IOT platforms)
• Troubleshoot issues in automation systems, sensors, controllers, and connectivity problems
• Monitor application/system performance to ensure smooth operation, up time, and data accuracy
• Support testing, commissioning, and handover of smart landscaping systems
• Maintain system logs, incident records, configuration changes, and technical documentation
• Coordinate with clients, consultants, subcontractors, suppliers, and internal teams for project delivery and issue resolution
• Assist in resolving operational issues affecting field and application systems
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Provide technical input for selection of IOT devices, automation platforms, and system improvements
• Support implementation of system updates, change requests, and corrective actions
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management

Job Requirements

• Bachelor’s degree in information technology, Electronics & Communication Engineering (ECE), Electrical & Electronics Engineering (EEE), Mathematics, or equivalent discipline
• Minimum 3–6 years of experience in application support, technical support, or project coordination roles
• Strong understanding of sensors, embedded systems, and control systems
• Ability to read technical drawings and understand project documentation
• Basic understanding of project workflows; experience in construction or landscaping industry is an advantage
• Good analytical, troubleshooting, and problem-solving skills
• Ability to work in both office and site environments
• Willingness to work on shift basis and extended hours if required

About the client: Our client is a Reputed Bank.

Responsibilities:

• Configuring Murex modules and workflow to meet client requirements.
• Configure and troubleshoot Murex Front Office MLC for Credit Risk Analysis and Pre-trade Risk checks
• Liaise with stakeholder to gather business requirements and analyze to translate them to technical specification for solutioning
• Involve of all stages of Project life cycle, from business requirements gathering and technical definitions, Testing, User Acceptance Testing (UAT), Production Support, and completion.
• Led MXML post-trade troubleshooting, resolving STP breaks and ensuring seamless integration.
• Debugging SACCR reporting gaps, which includes identifying trade classification into asset classes, adjusted notional computation, supervisory parameter application

Requirement:

• Bachelor Degree in IT / Compute Science or relevant educational qualification.
• Minimum 10 years of experience on Murex with proven experience in MLC Architect and MXML.
• Strong experience supporting a diverse range of financial products, including IR and CR Derivatives, Fixed Income, Forex products.
• Strong experience with event-driven systems (MxML Exchange) for trading, events, and settlements, and integrating standard interfaces and connectors
• Advanced SQL skills for querying, manipulating data, and performing complex data analysis across relational databases. Strong understanding of database structures, including tables, indexes, views, and stored procedures.

Interested candidates, who wish to apply for the above position, please send in your resume to mail to mohamed.basith@persolapac.com

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394
EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

A M&E Contracting company urgently seeking for professional as EVS system analyst for their on going project in MRT stations. The candidates should have Electrical, Electronics or computer science Engineering with Min 3 years experience in EVS system installation, testing and commissioning.
interested candidates rush their cv to cananengineering87@gmail.com

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Develop and enhance pricing optimization models using statistical, machine learning, and Generative AI techniques.
• Analyze pricing elasticity to understand customer behavior and forecast business impact.
• Build, fine-tune, and deploy Generative AI/LLM-based models (e.g., for scenario simulation, automated insights, or decision support).
• Use AWS SageMaker for scalable model development, training, deployment, and monitoring.
• Apply Bayesian modeling approaches to quantify uncertainty, support strategic pricing decisions, and improve prediction robustness.
• Integrate GenAI tools/frameworks (e.g., LangChain, Hugging Face, prompt engineering, LLM-based automation) into pricing workflows.
• Work cross-functionally with engineering, product, and business teams to embed data-driven insights into operational processes.
• Communicate complex findings clearly to both technical and non-technical stakeholders.
• Continuously explore new GenAI and ML techniques to enhance solution accuracy, scalability, and automation.

• Develop and enhance pricing optimization models using statistical, machine learning, and Generative AI techniques.
• Analyze pricing elasticity to understand customer behavior and forecast business impact.
• Build, fine-tune, and deploy Generative AI/LLM-based models (e.g., for scenario simulation, automated insights, or decision support).
• Use AWS SageMaker for scalable model development, training, deployment, and monitoring.
• Apply Bayesian modeling approaches to quantify uncertainty, support strategic pricing decisions, and improve prediction robustness.
• Integrate GenAI tools/frameworks (e.g., LangChain, Hugging Face, prompt engineering, LLM-based automation) into pricing workflows.
• Work cross-functionally with engineering, product, and business teams to embed data-driven insights into operational processes.
• Communicate complex findings clearly to both technical and non-technical stakeholders.
• Continuously explore new GenAI and ML techniques to enhance solution accuracy, scalability, and automation.

Job Overview / Job Description (JD)

The System Analyst will be part of the Customer Onboarding Program within Customer & Wealth Management. The role is responsible for end-to-end system analysis, translating business requirements into Functional Specifications (FS) and Technical Design Specifications (TDS) across multiple functional domains and technologies.

This role works closely with business users, vendors, developers, and testing teams to ensure secure, compliant, and high-quality delivery aligned with the bank’s System Delivery Methodology (SDM).

Key Responsibilities

1. System Analysis & Design

• Understand and analyze business requirements and translate them into functional and technical specifications
• Lead end-to-end requirements gathering, solutioning, and technical design
• Ensure system features meet business, security, reliability, and performance requirements

2. Project Delivery & Coordination

• Assist the Technical Delivery / Development Manager in planning, tracking, and implementation
• Support project tracking, phase control, and adherence to IT policies, standards, and procedures
• Manage coordination between business users, vendors, and interface application teams

3. Integration & Architecture

• Collaborate with cross-functional teams for interface and integration development
• Design and support integrations using APIs, microservices, MQ, and batch interfaces
• Prepare and maintain system architecture guides and diagrams

4. Testing & Release Management

• Work with Testing teams to define test strategies, test plans, and test cases
• Ensure comprehensive system testing aligned with scope, quality targets, and delivery timelines
• Manage release and change management activities
• Support implementation, deployment, and system cutover planning

5. Documentation & Governance

• Prepare and maintain documentation including: SOPs System Architecture documents Functional & Technical specifications
• Ensure documentation completeness as per Bank’s SDM (System Delivery Methodology) requirements

Key Requirements

General & Functional Skills

• Strong interpersonal and communication skills (verbal and written)
• Proven experience in end-to-end requirements management
• Solid background in business process modelling and techno-functional design
• Excellent analytical, problem-solving, and decision-making skills
• Passion for learning and continuous improvement

Technical Skills

• Experience working in Scrum or Agile development environments
• Strong experience in: API & microservices-based integrations MQ and batch file integrationsWeb-based enterprise applications

Domain & Value-Add Experience

• Experience in regional CRM implementations
• Strong banking domain knowledge, especially: Customer onboarding Credit products Retail & Corporate banking customer segments

1. Experience in Data Migration and conversion of data

2. Good in SQL scripts

3. Basic SAP Debugging

4. Healthcare industry knowledge will be advantageous

5. Good in Stakeholder handling

As a Data Migration Analyst, the candidate is responsible for analyzing the organization and designing its processes and systems.

You will assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.

Additionally, you will define the future state and/or business solution.

You are expected to be an SME, collaborate and manage the team to perform, and make team decisions.

You will also engage with multiple teams and contribute to key decisions.

Furthermore, you will provide solutions to problems for your immediate team and across multiple teams.

Business Process Analysis Tools proficiency is required.

Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Data Migration Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE
1-year renewable contract

ROLES AND RESPONSIBILITIES

• As a Data Migration Analyst, the candidate is responsible for analyzing the organization and designing its processes and systems.
• You will assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.
• Additionally, you will define the future state and/or business solution.
• You are expected to be an SME, collaborate and manage the team to perform, andmake team decisions.
• You will also engage with multiple teams and contribute to key decisions.
• Furthermore, you will provide solutions to problems for your immediate team and across multiple teams.

REQUIREMENTS

• Experience in Data Migration and conversion of data
• Good in SQL scripts
• Basic SAP Debugging
• Healthcare industry knowledge will be advantageous
• Good in Stakeholder handling

• Business Process Analysis Tools proficiency is required.
• Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to keerthana@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.