Total 893 support analyst job vacancies in Information Technology category in The Philippines

Responsibilities:

Domain & Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion & Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing & Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder & Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

Requirements:

·       10+ years of experience in Collections systems, platforms, or operations within banking or financial services.

·       Proven experience in collections re-platforming, system replacement, or major transformation programs.

·       Strong hands-on experience with data conversion / migration in large-scale enterprise implementations.

·       Demonstrated success in functional delivery leadership, managing complex dependencies and timelines.

Experience working with third-party vendors or system integrators in regulated environments

Key Domain/ Technical Skills
Deep understanding of Collections lifecycle and business rules.

Strong knowledge of conversion methodologies, data mapping, reconciliation, and cutover execution.

Ability to read and validate functional designs, data models, and interface specifications.

Familiarity with Agile, Waterfall, or hybrid delivery models.

Strong analytical and problem-solving skills, particularly in complex migration scenarios.

Excellent stakeholder management and communication skills.

Ability to bridge business and technology teams effectively.

Strong decision-making skills with a delivery and outcomes mindset.

Comfortable operating in high-pressure, time-bound transformation programs.

Experience with commercial or consumer collections platforms (e.g., vendor-based collections systems).

Exposure to regulatory or compliance-driven collections environments.

Prior experience in dual-role positions (SME + Delivery / Functional Lead).

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Role: System Analyst

Job Requisition Number: IS-TBC

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Manage and analyze business requirement in within Payment and Core bank ( RBK/BWC)  project team to focus in formulating conceptual business requirements into functional requirements through various elicitation techniques for various payment enhancements.
• Successful candidate should have knowledge/experience in performing business analysis for payment/Corebank application management. .
• Manage and analyse business requirement in Core Banking systems focusing on PAYMENTs(SWIFT, Paynow, Duitnow, promptpay, etc)  and translate BRD into solution design.
• Work closely with Application lead/Vendors provide estimation man days and Functional Specification.
• With knowledge in AS400 and SIBS applications to design and implement our Customer Demographics System, analyzing customer data to inform business decisions.
• The ideal candidate will have experience with data analysis, system integration, and software development on the AS400 platform, with knowledge of SIBS
• applications.
• The System Analyst will work closely with cross-functional teams to develop and maintain a robust system that drives business growth through data-driven insights, leveraging their technical expertise in AS400 and SIBS
• Conduct Functional Specification and Traceability review with business and test team

Key Requirements:

Education:

·       Bachelor’s degree in computer science or related field.

·       At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

·        Have background knowledge of Banking Technology(Deposit, Loans, Payment, Wealth) of Core banking.

·       Able to learn new product domain knowledge.

·       5-7 years of relevant experience in Customer Demographics/Wealth Management. Silverlake Banking system knowledge is an added advantage.

·       Good analytical skills and agile in handling multiple streams of demands from business.

·       Experience in dealing with different teams with diverse backgrounds/units.

·       Knowledge of waterfall and agile development management model, challenge the normal.

·       Team player and able to work independently with minimum supervision.

·       Excellent verbal , written and presentation skills.

Technical Skills:

·       Preferable RPG/Cobol experience

·       Red Hat Linux, Shell Script, Java

·       Key Skills: ASP. Net MVC using C#, Web API, Entity Framework, ELSA Framework, IBM MQ, Connect: Direct technologies

Please forward your resume in MS word format to Careers@infogainglobal.com

Role: System Analyst

Job Requisition Number: IS-83605

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

• Analyze business requirements and translate them into functional and technical designs
• Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
• Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof‑of‑concepts

Key Requirements:

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive‑level communication skills
• Ability to work independently, multi‑task, and deliver under pressure

Technical Skills:

• Adobe Campaign (hybrid on‑premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling 

Tools & Certifications (Advantageous)

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Please forward your resume in MS word format to Careers@infogainglobal.com

System Analyst (Functional & Technical)

Job Overview

We are representing a client seeking a System Analyst with both functional and technical capabilities to support and enhance enterprise business applications.

This role plays a critical bridging function between business users, application teams, and the data transformation team, ensuring alignment across system processes, data structures, and transformation initiatives (including ERP transformation). The successful candidate will help translate business needs into system and data requirements, while ensuring seamless execution across applications, integrations, and reporting layers.

Key Responsibilities

Application Support & Operations

• Provide end-to-end support for enterprise applications such as ERP, CRM, WMS, HRMS, and related systems.
• Manage and resolve application incidents, service requests, and system issues within agreed service levels.
• Support user onboarding, offboarding, access control, and application administration.

Functional Analysis & Business Engagement

• Gather, analyse, and document business requirements, workflows, and functional specifications.
• Identify process gaps and improvement opportunities across systems and operations.
• Act as a key liaison between business users and IT teams to ensure alignment of system capabilities with operational needs.
• Support UAT, business validation, and post-go-live stabilisation.

Technical Support & Integration

• Troubleshoot system issues including configurations, integration failures, and data inconsistencies.
• Support integrations across systems (APIs, EDI, file-based interfaces, and workflows).
• Perform data validation, reconciliation, and basic analysis using SQL or reporting tools where required.
• Work with vendors and technical teams to resolve issues and improve system stability.

Data & Transformation Collaboration (Key Focus)

• Work closely with the Data team and ERP transformation team to support ongoing transformation initiatives.
• Translate business processes and application logic into data requirements, data flows, and reporting needs.
• Help bridge gaps between application systems and data platforms, ensuring consistency and integrity across systems.
• Support data migration, validation, reconciliation, and testing activities during system transformation.
• Ensure alignment between system changes, data models, and business reporting requirements.

Project Delivery & Enhancements

• Support system implementations, ERP transformation initiatives, enhancements, and rollouts.
• Assist in test planning, execution, defect tracking, and cutover activities.
• Ensure proper documentation, knowledge transfer, and post-implementation support.

Documentation, Training & Knowledge Sharing

• Maintain documentation including SOPs, process flows, technical notes, and user guides.
• Conduct training sessions, system walkthroughs, and user briefings.
• Promote cross-functional knowledge sharing between business, application, and data teams.

Continuous Improvement

• Identify recurring issues and recommend system or process improvements.
• Drive improvements in system usability, data accuracy, and operational efficiency.
• Build strong understanding of end-to-end processes, including system and data dependencies.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 3–5 years of experience in system analysis, application support, or similar roles.
• Experience supporting enterprise systems such as ERP, CRM, WMS, or HRMS.
• Strong skills in requirement gathering, process mapping, and documentation.
• Experience in technical troubleshooting and system support.
• Familiarity with system integrations (APIs, EDI, interfaces).

Preferred / Advantageous Skills

• Experience working with data teams, data warehouses, or data transformation initiatives.
• Strong data proficiency (SQL, data validation, reporting, reconciliation).
• Understanding of data flows, data models, and system-to-data integration.
• Exposure to ERP transformation or large-scale system implementation projects.
• Familiarity with Postman, XML, JSON, or API testing tools.
• Experience in user training and stakeholder engagement.

Key Competencies

• Strong communication and stakeholder management across business, IT, and data teams
• Ability to translate between business, systems, and data concepts
• Analytical thinking with attention to detail
• Problem-solving and adaptability in a transformation environment
• Collaboration and cross-functional influence

Additional Information

• This role is positioned as a critical bridge between Applications and Data teams within an ongoing transformation environment.
• Candidates with strong data awareness and the ability to connect business processes with data structures will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No

:R21100547 ; EA Personnel Name:KIT WEE LEX

Job Overview

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

•Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.

•Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence

•Investigate technical issues and support resolution of production incidents impacting payment processing.

•Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.

•Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly

•Ensure all investigations are completed within defined timelines and in line with service level agreements

•Maintain accurate records of investigations, resolutions, and audit trails

•Support reconciliation processes and ensure alignment between payment systems and records

•Escalate critical issues and risks in a timely manner to relevant stakeholders

•Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines

•Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

•Bachelor’s degree or diploma in Computer Science or a related field.

•3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.

•Ability to analyze application logs and troubleshoot transaction processing issues.

•Basic understanding of APIs, system integrations, databases, and transaction processing workflows.

•Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.

•Exposure to production support, incident management, or technical troubleshooting environments is preferred.

•Strong communication skills and ability to work with cross-functional teams.

To Apply:

Interested applicants please send your resume in MS Words format to pooja.yadav@ambition.com.sg and attention to Pooja (R1551322)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1551322

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Responsibilities

• Write and maintain programs and tools to collect, clean, combine, and organise numerical and text-based data used by social service organisations.
• Create programs that automatically produce management and audit reports on a regular schedule.
• Build interactive charts, graphs, infographics, and posters using code and web development tools.
• Design, launch, and maintain dashboards and data applications, keeping all code organised and up to date.
• Use statistical methods to analyse numerical and descriptive data from the social service sector.

Qualifications

• Diploma or degree in computer science, software engineering, information systems, data engineering, or related fields.
• Proficiency in at least one general-purpose programming language and associated ecosystem such as Python, SQL, JavaScript, or similar tools for building data solutions.
• Hands-on experience with data visualisation, dashboarding, and application tools such as Power BI or Tableau
• Experience with at least one quantitative analysis software such as SPSS, STATA, R and/or similar tools.

THK Family Service Centres (FSCs) have played a pivotal role as essential community hubs, offering social services to families grappling with psycho-social challenges. Thye Hua Kwan Moral Charities currently manages five FSCs strategically located in Jurong West, Bukit Panjang, Tanjong Pagar, MacPherson and Bedok North.

Application Analyst

Job Responsibilities:

• Manage and support a portfolio of business and regulatory applications, ensuring system availability, stability, and compliance with service level agreements (SLAs).
• Act as the primary liaison between business stakeholders, technology teams, and vendors to support application-related initiatives and issue resolution.
• Coordinate application onboarding, upgrades, enhancements, and change implementations, including planning, resource allocation, testing, and user acceptance testing (UAT).
• Monitor and govern application performance, operational risks, policies, and compliance requirements.
• Manage incidents, service requests, and production support activities, ensuring timely resolution and minimal business disruption.
• Coordinate resources across multiple regions and time zones to support daily operations and project deliverables.
• Prepare management reports, operational metrics, status updates, and governance documentation for senior stakeholders.
• Provide application support to regional users across Asia-Pacific markets.
• Maintain application inventories, asset records, and lifecycle management documentation.
• Support procurement activities, vendor coordination, and equipment lifecycle management processes.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Experience in application analysis and support, production support, application management within a banking or financial services environment.
• Must possess experience supporting/handling regulatory related applications
• Strong stakeholder management and communication skills with the ability to work across business and technology teams.
• Experience in incident management, change management, UAT coordination, and service delivery processes.
• Knowledge of IT governance, SLA management, risk controls, and operational support frameworks.
• Ability to manage multiple priorities in a fast-paced environment and work effectively across different time zones.
• Proficient in reporting, documentation, and Microsoft Office applications.

Our Client is one of the leader in the banking industry, they are seeking for an experienced data analyst that is proficient in Python to clean, transform and analyse datasets

Contract: 6 months

Location: Central

1. Perform ad hoc analysis to generate insights and support business decision-making within business group.

2. Build, maintain, and enhance data analytics solutions, including dashboards and automated workflows.

3. Use tools such as Python and SQL for data extraction, analysis, and modeling.

4. Work with stakeholders to understand requirements and translate data into actionable insights.

5. Ensure data quality and continuously improve analytics processes and solutions.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.      

Our client is a leading MultiTech social media company. They are looking for a QA test analyst who will typically run scripts given to them; as they progress, the analyst is responsible for the development of scripts.

Job Responsibilities:

• Design test plans, scenarios, scripts or procedures
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Job Requirements:

• Bachelor's degree or equivalent with 2-5 years experience as a QA analyst working in automation.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us yourpersonal data and curriculum vitae (CV), you are deemed to consent to MorganMckinley Pte Ltd and its affiliates to collect, use and disclose your personaldata for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you haveread, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

This is a 12-months contract role.

If you are interested in joining us, kindly submit your application via

https://thesoftwarepracticepteltd.teamtailor.com/jobs/7471166-technical-business-analyst?promotion=2035290-trackable-share-link-mycareersfuture

We seek your understanding that only shortlisted candidates will be notified.

This role requires a pro-active person who can work effectively as part of the team. Possess good communication skills both written and spoken. Highly responsible and able to work under tight timelines with good organisational, time management, and analytical skills.

Job Requirements:

- Candidate must possess at least a Diploma Cert in Engineering, Electrical & Electronic Engineering or Mechanical Engineering.

- Preferably with knowledge in HVAC Controls & Instrumentation for Mechanical & Electrical Industry or equivalent.

- 2 years of relevant working experience in the HVAC industry will be an added advantage.

- Is prepared to work on site.

- Able to work independently as well as with a team.

Duties include:

1. Liaise with consultants and coordinate site activities with relevant contractors and customers.

2. Provide technical support to customers.

3. Liaise with relevant contractors, conduct joint testing, and maintain the work schedule.

4. Prepare service reports upon job completion.

5. Perform troubleshooting independently.

6. Liaising with team members and other technical personnel.

7. Provide technical sales and operational support to other team members.

8. Provide training to customers upon job completion.